Portal Runtime Error while checking the Transaction in Portal

Question

Hi all,
We r in the phase of setting the configuration of Portal. We did the the template installer but when iam checking the transactions in Portal ( System Administration--> Support--->SAP Apllication) , it is throwing me the following error.
Portal Runtime Error
An exception occurred while processing a request for :
iView : N/A
Component Name : N/A
Missing Property 'ClassName' in property file for layer'Transaction/WinguiSSOLayer'..
See the details for the exception ID in the log file
Can anybody help me in this regard.
Thank in Advance.

Answer 1

Hi Niyati,
I guess check through -->
Under "Personalize > User Profile" the checkbox "Activate Accessibility Feature" must be unchecked!
as, people earlier also faced this issue and SAP provided this solution.
Also an alternative solution for this is like --
Go to:
<Drive>\usr\sap\<SID>\JC<Instance No.>\j2ee\cluster\server<Server No.>\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\portal\portalapps\com.sap.portal.appintegrator.sap\property\Transaction
and see the content of the 'WebGuiSSOLayer.properties' file.
One of the entries is ''ClassName'. The value on a 'valid' portal is: com.sapportals.portal.sapapplication.itsdetection.ITSDetectionLayer
If it's not the case, then go to:
<Drive>\usr\sap\<SID>\JC<Instance No.>\j2ee\cluster\server<Server No.>\apps\sap.com\irj\servlet_jsp\irj\root\WEB-INF\deployment\pcd
rename the file 'com.sap.portal.appintegrator.sap.par.bak' to 'com.sap.portal.appintegrator.sap.par' open the par file and edit the file ''WebGuiSSOLayer.properties' (add the relevant entry for ClassName).
Save the file (still with the par extension)
Restart the portal (if everything is OK then the bak extension will be added to the filename).
Just try this, hope it works.
Reward points if helpful
Regards,
Shailesh Nagar
Edited by: Shailesh Kumar Nagar on Jan 22, 2008 7:16 AM