Portal runtime error while creating users in portal content administrator

I am getting this error while creating new users in portal.
Portal Runtime Error
An exception occurred while processing a request for :
iView : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_admin_ws/com.sap.portal.user_management/com.sap.portal.createNewUser/com.sap.portal.createNewUser
Component Name : com.sap.portal.usermanagement.admin.CreateNewUser
com/sap/security/core/util/imp/Util.patternMatch(Ljava/lang/String;Ljava/lang/String;Z)Z.
Exception id: 03:51_27/08/08_0028_7431850
See the details for the exception ID in the log file
any help is appreciated...

log file look something like
this
2,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception in PortalRequestManager.dispatchRequest without timeout
[EXCEPTION]
#1#java.lang.NoSuchMethodError: com/sap/security/core/util/imp/Util.patternMatch(Ljava/lang/String;Ljava/lang/String;Z)Z
     at com.sap.security.core.admin.util.checkEmail(util.java:110)
     at com.sap.security.core.admin.UserBean.checkFieldValidity(UserBean.java:695)
     at com.sap.security.core.admin.UserBean.checkUser(UserBean.java:591)
     at com.sap.security.core.admin.UserAdminLogic.performUserModify(UserAdminLogic.java:3226)
     at com.sap.security.core.admin.UserAdminLogic.executeRequest(UserAdminLogic.java:552)
     at com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent.doContent(UserAdminComponent.java:71)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
     at java.security.AccessController.doPrivileged(AccessController.java:241)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
     at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:758)
#1.5#001125A6576A008C00000015000550E2000455943BAE9D63#1219995051656#com.sap.portal.portal#sap.com/irj#com.sap.portal.portal#Administrator#197794##irconepd_EPD_7431850#Administrator#f4d062d0759411ddb89b001125a6576a#Thread[PRT-Async 2,5,PRT-Async]##0#0#Error#1#/System/Server#Java###Exception ID:01:00_29/08/08_0043_7431850
[EXCEPTION]
#1#com.sapportals.portal.prt.component.PortalComponentException: Error in service call of Portal Component
Component : pcd:portal_content/administrator/super_admin/super_admin_role/com.sap.portal.user_administration/com.sap.portal.user_admin_ws/com.sap.portal.user_management/com.sap.portal.userSearch/com.sap.portal.userSearch
Component class : com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent
User : Administrator
     at com.sapportals.portal.prt.core.PortalRequestManager.handlePortalComponentException(PortalRequestManager.java:969)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:343)
     at com.sapportals.portal.prt.core.PortalRequestManager.dispatchRequest(PortalRequestManager.java:136)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable$1$DoDispatchRequest.run(AsyncIncludeRunnable.java:377)
     at java.security.AccessController.doPrivileged(AccessController.java:241)
     at com.sapportals.portal.prt.core.async.AsyncIncludeRunnable.run(AsyncIncludeRunnable.java:390)
     at com.sapportals.portal.prt.core.async.ThreadContextRunnable.run(ThreadContextRunnable.java:164)
     at EDU.oswego.cs.dl.util.concurrent.PooledExecutor$Worker.run(PooledExecutor.java:729)
     at java.lang.Thread.run(Thread.java:758)
Caused by: java.lang.NoSuchMethodError: com/sap/security/core/util/imp/Util.patternMatch(Ljava/lang/String;Ljava/lang/String;Z)Z
     at com.sap.security.core.admin.util.checkEmail(util.java:110)
     at com.sap.security.core.admin.UserBean.checkFieldValidity(UserBean.java:695)
     at com.sap.security.core.admin.UserBean.checkUser(UserBean.java:591)
     at com.sap.security.core.admin.UserAdminLogic.performUserModify(UserAdminLogic.java:3226)
     at com.sap.security.core.admin.UserAdminLogic.executeRequest(UserAdminLogic.java:552)
     at com.sapportals.portal.prt.component.usermanagement.admin.UserAdminComponent.doContent(UserAdminComponent.java:71)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.serviceDeprecated(AbstractPortalComponent.java:209)
     at com.sapportals.portal.prt.component.AbstractPortalComponent.service(AbstractPortalComponent.java:114)
     at com.sapportals.portal.prt.core.PortalRequestManager.callPortalComponent(PortalRequestManager.java:328)
     ... 7 more

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