Portege M800 now is Satellite U400

After Motherboard Replacement everest for windows reports my M800 as a Satellite U400. Can I modify this ? or i return my laptop to the service center.
Thanks

I think the DMI information needs updating. The service center should have done this when the mainboard was replaced, so take it back to them and ask them to update it.

Similar Messages

  • Satellite U400-14B shuts itself off and now it wont start up

    Hi
    just got a new Satellite U400 this week.
    Was working perfectly the first few days, then last night, it just shuts itself off and now it wont start up.
    I press the on button and the row of lights next to it light up, but nothing happens I dont even get as far as the Toshiba screen.
    I have tried many things. I left it plugged in overnight, tried taking the battery out and no result as of now.
    The little led lights on the bottom indicate that there its plugged in, the battery is white not orange, when pressed they all light up again only for a split second.
    The only thing I can liken this too is when a car wont start and you keep turning and turning the key, well in this case pushing a button, and nothing happens, the fans dont whir or anything...
    help please...

    Has extra Memory (RAM) been installed? Try removing one Memory Module and try a different Memory Slot.
    If bad memory is not the problem, then there is not much else you can do except send it to an ASP for warranty repairs.

  • Satellite U400 running little slower now

    My laptop Toshiba Satellite U400 running little slow and maybe because i have old drivers for:
    *Mobile Intel (R) 45 Express Chipset Series Processor to DRAM Controller - 2A40
    Yes because it shows i have version for this: 8.7.0.1007* but the *NEW version* *is: 9.1.1.1012*
    Where can i get these new drivers please?
    bcz as i said earlier my laptop is runing little slower now.
    Thanks.

    No smart Paolo, i dont know about smart but now this is second time i tell you, its not the same question it's not about the same driver even.
    Read carefuly and you'll see.
    It doesnt seem you can help people so good, so plz if you can't help and HAVE NOT knowledge and are not good at PC-solution then it's better to not post at all.... Because if i have followed your help maybe my laptop now would be destroyed, since you said i had wrong drivers for my Graphic Card, i was close to follow your instructions and to mess up and maybe even destroy by uninstalling and installing drivers, because Graphics are senestive now , but i am glad i did not follow your Instructions Paolo30.
    *Anyone that know about this issue ? where to get latest drivers for Mobile Intel (R) 45 Express Chipset Series Processor to DRAM Controller - 2A40 ?*

  • Portege M800 - Exposed Sensitive Touchkeys does not work

    I am owner of the Toshiba Portege M800-105. Everything does its work. After 2 month working on it, my exposed sensitive touchkeys next to the POWER-Button does not work. After I deinstalled the "Vista-Value-Added-Package" everything is working proper. Why? Now my FN-Keys are not working or are diabled. Why?
    Before deinstallation the package, the first button next to the power-button had the function to turn off the backlight from the Logo, from the senitive touchkeys an from my touchpad. NOW it turn off the sound!!!! Fairy weired if you aks me. How can I fix my buttons up to factory settings and get FN-Buttons working?
    I reinstalled the value added package again, and have the save problem as before: the first two buttons next to the power button does not work!
    Unter the Application: Thoshiba Button Support, for the first two buttons there are no Keynames depositd/marked so that I can change there configuration.
    FN-Keys works after installation the package, though not the sensitive keys! Please, who can help me?
    The Value Added Package has small programs. One of them is the Toshiba Button Support. Whenn I deinstall it everything works. When I install it, nothing works.
    Thank you for Help on [email protected]
    Message was edited by: Togan_1

    Hello guys
    The whole thing is really strange. I really dont know what happen on your notebooks. The fact is that those buttons are controlled by software. If I am remembering well it called Button support or Button control and it is part of Value Added Package.
    VAP contains several different tools and utilities. When you remove VAP it will be removed the application responsible for FN functionality (Flashcards) and this is the reason why the FN doesnt work anymore.
    So, theoretically everything should be OK when you install VAP again. I repeat theoretically. Why you still have this problem I dont know and I dont believe nobody can say for sure. Maybe some registry entries are corrupted now? Who knows?
    I presume you dont want to use most radical solution and make clean OS installation again but this can definitely help. With clean preinstalled OS (factory settings) everything will work well again.
    At the end I must say that I use Satellite U400 (similar to your Portege) almost 6 months now and all buttons work properly. I still use preinstalled Vista version and I didnt made any changes. It works well.

  • Product support for Portege M800

    Hi all,
    Recently my girlfriend gave me her TOSHIBA M800 laptop. Enlighten me pls as to why I cannot find the model M800 in Toshiba's product support tab?
    The models I see there are all 805-XXXXXX.
    Is 800 supposed to mean 800 series and that in fact the laptop I am having now is one of those 805-XXXXXX?
    I tried to see if any of those M805-XXXXXXX match the model number I see on my laptop but none of it matches. Mine is PPM81L.
    I am just trying to find out if my laptop comes with bluetooth.
    Appreciate your help on this.

    Thanks all!
    I found it on the asian page.
    I tried to find the manual but cannot locate it. Any kind-hearted soul can teach me how to on the bluetooth?
    I read the specifications of my M800 and it states that my laptop does have bluetooth but I have no idea how to turn it on. I turned on the WIFI but I believe it is not the same, because my mobile cannot detect my lappy via bluetooth.
    What I am trying to do now is to use my mobile phone as a modem and connect it to my lappy via bluetooth in order for me to surf the internet.
    I am currently using windows 7 ultimate.
    Any kind hearted soul knows how to do it and is willing to teach me?
    Appreciate any kind of help because I am a computer idiot. Thanks.
    Portege m800 Specification :
    * Processor: Intel core 2 Duo t5750 (2 GHz)
    * Chipset: Intel 965GM express
    * Memory: 1024 MB., DDR 2-667
    * Screen: 13,3 inch, WXGA (1280x800 points) with truBrite technology
    * Video : Intel GMA x3100 (358 MB.)
    * HDD: 250 GB SATA
    * DVD superMulti
    * Interfaces: 3 X USB 2.0, 1 X fireWire (IEEE 1394), 1 X VGA, head sets and microphone, card reader, expressCard slot
    * Network: 802.11agn wi-Fi, modem 56K, Ethernet LAN 10/100/1000, *Bluetooth + EDR*
    * Built-in 1,3-Mp camera
    * Overall sizes: 314 x 229 x 35 mm
    * Weight: 1,97 kg
    * Operating system : Windows vista home premium
    Message was edited by: nitekid11

  • Battery issue on Satellite U400

    I bought my Dad a Satellite U400 10J laptop for his birthday just under 2 years ago. Being over 60 and not too enthusiatic about using a laptop, he left the unit in his cupboard for close to a year before turning on. The first problem materialsed with the laptop not turning on with the "Battery not recognised" error. Subsequent updating of the BIOS got the laptop to startup. However, despite now charging (or appearing to charge) the battery only retains about 10 minutes of charge. This has progressively gotten worse to the point that the only way to use the laptop is to keep it constantly plugged in. Which as you can imagine, limits the utility of having a laptop in the first place.
    I did take it back to the retailer and since I had purchased a warrantly extension, was hoping that they would replace the battery. They refused indicating that the battery is not covered and that by not using the laptop intitially after purchase, I had in effect damaged the battery.
    Is this possible? Can a battery to irrevocably damaged through inactivity? I think that the period was around 9 months during which he had not even unwrapped it from the box.
    If it is, are replacement batteries an option or should I order an orginal Toshiba battery? Also, are there extended life battery options available for this model?
    Thanks in advance

    > Is this possible? Can a battery to irrevocably damaged through inactivity? I think that the period was around 9 months during which he had not even unwrapped it from the box.
    > If it is, are replacement batteries an option or should I order an orginal Toshiba battery? Also, are there extended life battery options available for this model?
    yes, it can take place. It's recommended to charge the battery full even if not used. You should use original Toshiba batteries Don't think that there is extended life battery option available
    You can read the followings just for information:
    http://aps2.toshiba-tro.de/kb0/FAQ35007K001ZR01.htm
    http://aps2.toshiba-tro.de/kb0/TSB8702EU0001R01.htm

  • Defective screen on Portege M800

    I bought a PORTEGE (M800-107) in 2009 and before the expiration of the 3-year-old-warranty (2012), the screen went black permanently .
    I sent it to the official TOSHIBA service in Greece (called "IDEAL sa") who fixed it in about a month (and after two tries).
    One and a half year later, the screen went black again. Now they ask from me 500 euros for the replacement of the monitor. Of course I'm not going to give all these money.
    Portege was the 3rd Toshiba notebook I have used. I chose it because I wanted something powerful and professional. The irony is that the most expensive model went off earlier than the cheaper.
    However, that was the LAST ONE from you.
    PS: In order to take my notebook back (without fixing), I have to pay 30 euros, for the technicians' check!!!!!!!
    Really, do you know anyone who goes to service for fun? Or am I responsible for your model's failure?

    Hi
    To be honest Im really wondering you have this display problem. Portege and Tecra models are the best Toshiba business line notebooks and since years they are known as high quality products with best hardware.
    Anyway, sometimes the best products have problems and make troubles. Similar things happen with all technical products. I know it is pretty pity and angry, especially in the moment when you need your notebook.
    Maybe it sounds stupid now but maybe you can buy display on your own and find someone who can exchange it for you. I have done this for my friend few years ago. We bought display on eBay and we have exchanged it alone. Of course on our own risk.
    Bye and good luck

  • Wireless issue with Satellite U400

    Hello guys,
    my laptop is Satellite U400-10n. (OS Vista)
    It was running perfectly. But now I cannot connect to a wireless network. When I search for a wireless network, sometimes nothing comes up. I'm using cisco network magic program but it didn't help. I tried everything. I disabled the Bluetooth devise. I turned off all the Bluetooth devices around (cell phones). I have a cordless phone; I turned it off as well.
    I tried to update the wireless network device, but didn't help either.
    Please guys I need your help.

    For WLAN configuration you don't need to use additional applications and you can configure it using Windows settings.
    Anyway, check all WLAN settings. Be sure the WLAN card and your router uses the same WLAN standard, try to restart your router.
    Have you tried to connect your notebook to some other WLAN?
    Can your notebook detect other WLANs?

  • Bluetooth on Satellite U400

    Hi
    I recently bought a new Satellite U400-15e and assumed it had bluetooth installed. After switching on the communication switch I set my phone
    to search for devices but it found nothing. I tried searching a few times with the same result. So I now assume that bluetooth is not installed
    on my U400
    Can some one tell me how I go about getting and installing bluetooth on my laptop.
    Many thanks.....Bill
    ps. Is switching on the communication swith all I need to do to activate bluetooth?

    Is switching on the communication switch all I need to do to activate Bluetooth?
    No. when the WLAN switch is set to ON you must enable BT using FN+F8 key combination.
    After doing this for the first time BT software will be installed and T module will be configured.
    When finished you must start BT software end configure it with your external device.
    Useful FAQ documents you can find under http://aps2.toshiba-tro.de/bluetooth/
    Check:
    http://aps2.toshiba-tro.de/kb0/TSD57013L000QR01.htm
    http://aps2.toshiba-tro.de/kb0/HTD8B02HH0000R01.htm
    I hope this will help you.
    If you have more questions please let us know.
    Good luck!

  • Wireless connection is not working on my Satellite U400/03S

    Hi Guys,
    I have Toshiba Satellite U400/03S laptop and I have a very strange problem that I can't seem to get around.
    I signed up new ADSL2+ connection and yesterday when was I trying to setup it up I found the I can connect to internet through wired but not wireless.
    The laptop shows the network in the list with full signal strength. I have configured the connection properties identical to my laptops including the WEP key and such. When I go to connect to the network, it just sits and says "Waiting for network" for approximately 5 mins, then that dialog dissapears and never connects to the network, just goes back to the network selection screen.
    Has anyone had this problem? If so how did you go about fixing it? This is very frustrating and have been playing with router options and computer options for hours now trying to get it to work properly with no luck.
    Just to let you know guys that I am using Billion BiPAC 5200G RC wireless router and windows XP pro on my laptop.
    Help please! Thanks in advance to all that reply.
    Sam
    Message was edited by: dhiru

    Hi buddy,
    I agree with Macius. You should contact your internet provider because I think its a problem with your Internet connection or router that you get from them. So you can check with the guys step by step if everything is configured properly.
    For creating a WLAN connection you have to configure the settings in router like encryption, MAC address filter, etc.
    For testing I would disable all these security features.
    Last but not least you should check the TCP/IP configuration of your WLAN card. Maybe you need a static IP address or DHCP Depending on your router ;)

  • Re: Satellite U400-11Q with Vista has new HDD but no recovery disk

    Hi,
    Before I start a very important message: I usually don't work with pc...:-) At my work we have an IT-department for our PC's :-))
    However, now I have to work privately with a PC/ notebook and I need help: I am sitting in front of a Toshiba Satellite U400-11Q with a completely newly formatted HDD and unfortunately with NO recovery CD or DVD whatsoever !!
    So far I have managed to format the HDD aagain and to put a WindowsVista Home Basic (OEM Software) from my old pc onto this notebook. However, nothing works yet ( I want to get into the Internet etc.)
    Therefore I now need to put on all relevant drivers as well as the original TOSHIBA drivers, right ?
    How do I do this ? Which drivers to I need ? Do I need to download all relevant drivers (totally 113) one by one from the Toshiba website ?
    ANY help is appreciated as I can see myself spending the whole night in front of this PC..
    Thanks,
    M

    Hi Dr.Lamp,
    thanks for helping me with listing the drivers as well as giving me a recommendation on the use of Windows 7.
    Re Windows 7, unfortunately I only have a "free" VISTA Home Basic at home and therefore I have used this operating system for tonight ! I want to get this PC/ machine running as well as possible as quickly as possible...just unfortunate that its a PC with the need of "thousands of drivers"...
    If anyone in cyberspace is interested in reading about my HUGE problems with simply setting up a computer newly, I can at this point simply recommend to you PC fanatics:
    Please do put onto the internet decent driver packages to download for somebody like me in a bulk !!! why make life so difficult ? How the hell will I get the right order of driver packages ( which you are listing) on to this PC if I have:
    - no idea where to find the drivers you mention ( I have to google every single one of them)
    - I have already bought a "recovery DVD from Toshiba, but which takes up to 14 days to arrive and costs about 36 EUR
    - I just want to get the computer up and running properly with all licenses legally acquired !
    So here I am after about 12 hours of woring on this thing as a newbe:
    I have so far this evening managed to firstly install a network driver ( I also had an old VISTA resource DVD at hand) after somehow installing some "recommended network drivers" ( by this recovery DD).
    This way I managed to get the wireless LAN connection up and running which is a huge success, because I can now download drivers form INTERNET directly onto the computer.
    Currently there is an installation running of Windows VISTA including about 120 updates for this VISTA, so I am busy on these updates...I am nowhere close to the 50% installed mark so I probably will have to get some sleep now and continue tomorrow with you list as well as finding your drivers and installing them in the right order ! What a drag ?! Well, somehow these PC's just cost you TONS of TIME..
    Anyway thanks for you help and if you can give me a hint on a shortcut, I would be very happy to hear about it.
    Thanks
    J(M)

  • Re: Portege M800 - can't get bluetooth installed in Windows 7

    Hi, I have a portege M800 PPM81C-07602D. It came with windows vista but I have reinstalled it to windows 7, and now I can't get the bluetooth drivers to install. I've tried the old vista drivers as well as the newer windows 7 drivers, but whenever I run the install I get the message "Please plug in the bluetooth device and click ok button."....If I click ok it just pops up again. I don't know why it wouldn't be finding the internal bluetooth....I dont think there's a physical on/off switch for the BT anywhere, and I looked to see if it had been disabled in the bios but there was nothing in there about it...so...I'm out of ideas.
    Anyone have any thoughts I can try?
    Any help is appreciated, thanks!

    Toshiba Bluetooth stack can be installed if the BT module is enabled properly so use FN+F8 key combination to enable BT module.
    After doing this BT should be recognized and installed properly (you will se BT entries in device manager).

  • Re: Satellite U400-Joo: Number appears instead of letter

    Ive recently bought a Satellite U400 joo laptop.
    On my keyboard above the number 9 there is a little light with a square with little dots in. It has appeared and now when I type letters numbers now come up .
    How do I take this feature off???
    Example, when I pres the letter i, the number 5 appears, not i.
    Can some one plz help me , its killing me :)

    i found a way to stop the num-lock turning on when the laptops where rebooted or shutdown....
    Navigate to the following key in the registry - HKEY_USERS\.DEFAULT\Control Panel\Keyboard
    change a value with the following details:
    Data type: DWORD
    Value Name: InitialKeyboardIndicators
    Value: 0 = NumLock is turned off after logon, 2 = NumLock is turned on after logon
    Restart the Laptop for these changes to take effect.

  • Satellite U400 BIOS 4.0 doesn't work - error 120

    Hello to All.
    I tried updating my u400 with the newest 4.0 BIOS, and WinPhlash says BIOS is incompatible with current system BIOS + New BIOS part number doesn't match system bios part number. Error 120.
    It says i should refer to the Help, but there is no .hlp to open...
    I know I downloaded the proper file, i've flashed BIOS previously, i now have version 3.7
    Anyone know how to solve this issue / had the same issue?
    Tamás Lengyel

    What is the exact model number of your Satellite U400?
    I have checked the Toshiba website and I can find different model numbers of Satellite U400 so I think not every BIOS is compatible with every U400.
    So check the Toshiba website again and choose your model on the list:
    http://eu.computers.toshiba-europe.com => Support & Downloads => Download Drivers
    Notebook => Satellite => Satellite U Series => Satellite U400 => (*Short Model No*)

  • Portege M800 - Can't recover Vista

    Hy Guys!
    Here is my Problem, or even a problem of a friend of mine...
    My friend today bought a Toshiba Portege M800-116 - Model Nr.: PPM81E
    She turned it on and forgot to plug it in, so during the installation of Vista it shut down and because she is a total noob on computer she took her recovery disk and installed XP. So the recovery image which should be on the HDD is gone...
    Now i tried to install a Vista Ultimate x64 but i got a lot of problems with the drivers and i couldn't slove it yet. For example the display driver won't work and some others too. But i don't want her to use XP because it only can use 3 GB of RAM and she's got 4 GB...
    So maybe u guys can help me? I don't know what to do. I try to find some solutions for my driver problems, but a recovery file for Vista also would be nice... Its Vista Buissnes which should have been installed. :)
    I am from Austria if this matters. ;)
    Greetings and thanks for your help.

    Look at [www.isd.toshiba.com.au] and you will find 64bit drivers.
    On the website go to Support => Download centre, enter your model and you find all drivers for your Notebook

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