Portlets working as Administrator, but not as a Admin Group.

Question

Hello,
I am using a 6.1.2 portal. We also have a Portal Custom Database for our custom portlets. When custom portlets are displayed on a page, the only appear when logged in as the administrator.
If I log in as a domain user who is part of the Administrator Group - I get this error:
java.rmi.RemoteException: -2147204095 - Error in function PTSession.Reconnect (strToken == '9201|1268945907|YtmwQquYM+hDkbNKEJ40Tvgc9fs='): -2147204095 - InternalSession.Connect(): UserID (9201) not found.
Description: An unhandled exception occurred during the execution of the current web request. Please review the stack trace for more information about the error and where it originated in the code.
Exception Details: System.Web.Services.Protocols.SoapException: java.rmi.RemoteException: -2147204095 - Error in function PTSession.Reconnect (strToken == '9201|1268945907|YtmwQquYM+hDkbNKEJ40Tvgc9fs='): -2147204095 - InternalSession.Connect(): UserID (9201) not found.
Source Error:
Line 17: <div class="alertText" id=errorMessage runat=server><p ><span class="alertErrorTitle" >
Line 18: <img src="pt://images/plumtree/portal/public/img/icon_error.gif" alt="Error" border="0" height="20" width="20" ></img> Error</span>
Line 19: <span class="alertErrorDescription" ><%= Eub.Ptl.EubAnnouncements.Web.WebLib.GetPortletName()%> cannot be displayed due to an unknown error.</span></p>
Line 20: <p ><span class="alertErrorSubtitle" >We Recommend:</span>
&bull; Accessing this Portlet at a later time.
Line 21:
&bull; Contacting your Portal administrator if problems persist.</p>
Source File: E:\bea\alui\ptportlets\EubAnnouncements\Error.aspx Line: 19
Stack Trace:
[SoapException: java.rmi.RemoteException: -2147204095 - Error in function PTSession.Reconnect (strToken == '9201|1268945907|YtmwQquYM+hDkbNKEJ40Tvgc9fs='): -2147204095 - InternalSession.Connect(): UserID (9201) not found.]
System.Web.Services.Protocols.SoapHttpClientProtocol.ReadResponse(SoapClientMessage message, WebResponse response, Stream responseStream, Boolean asyncCall) +431766
System.Web.Services.Protocols.SoapHttpClientProtocol.Invoke(String methodName, Object[] parameters) +204
com.plumtree.remote.prc.soap.QueryAPIService.queryObjectData(String sLoginToken, Int32 nClassID, Int32 nPropIDMask, Int32 nFolderID, Int32 nPropIDOrderBy, Int32 nOrder, Int32 nSkipRows, Int32 nMaxRows, QueryFilter[] ArQueryFilters) +437
com.plumtree.remote.prc.soap.QueryProcedures.QueryObjectData(String sLoginToken, Int32 objectClass, Int32 nPropIDMask, Int32 nFolderID, Int32 sortProperty, Boolean ascending, Int32 nSkipRows, Int32 nMaxRows, XPQueryFilter[] ArQueryFilters) +218
[PortalException: Exception of type 'Plumtree.Remote.PRC.PortalException' was thrown.]
Plumtree.Remote.PRC.PortletManagerWrapper.GetPortletInstance(Int32 portletID) +353
Eub.Ptl.EubAnnouncements.Web.WebLib.GetPortletName() +348
ASP.error_aspx.__RendererrorMessage(HtmlTextWriter __w, Control parameterContainer) in E:\bea\alui\ptportlets\EubAnnouncements\Error.aspx:19
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +256
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +19
System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +32
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +27
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +99
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +134
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +19
System.Web.UI.HtmlControls.HtmlForm.RenderChildren(HtmlTextWriter writer) +163
System.Web.UI.HtmlControls.HtmlContainerControl.Render(HtmlTextWriter writer) +32
System.Web.UI.HtmlControls.HtmlForm.Render(HtmlTextWriter output) +51
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +27
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +99
System.Web.UI.HtmlControls.HtmlForm.RenderControl(HtmlTextWriter writer) +40
System.Web.UI.Control.RenderChildrenInternal(HtmlTextWriter writer, ICollection children) +134
System.Web.UI.Control.RenderChildren(HtmlTextWriter writer) +19
System.Web.UI.Page.Render(HtmlTextWriter writer) +29
System.Web.UI.Control.RenderControlInternal(HtmlTextWriter writer, ControlAdapter adapter) +27
System.Web.UI.Control.RenderControl(HtmlTextWriter writer, ControlAdapter adapter) +99
System.Web.UI.Control.RenderControl(HtmlTextWriter writer) +25
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1266
PTSPY shows:
Portlet request failed, the remote server returned HTTP error '500'. Portlet ID=244, User ID=9201, URL='http://PortalServer:8092/Portlets/EubAnnouncements/AnnouncementList.aspx'
In the PTUSER table, my user id corresponds to 9201 - so that user is in the portal database. The administrator user id is 1 and it works.
Now the portal db was restored from a production environment. However all domain users were
I am able to open the custom portlet outside the portal with no error - it works.
Any ideas where to go from here?
Help?
Thanks,
V

Answer 1

Thanks for your reply Jason
Yes, i accept am getting things complicated by running script and writing to text file.
I have tried using SCCM for pulling FreeDisk Space, i have enabled the Free Space attribute in hardware inventory. But i face the below issue.
1. I have created a query to find out Free disk Space, BUT only few machines show the Free space on C: drive but
same query is not discovering for some other machines
Any specific thing i need to check ?? to fix this issue.
2. I used the reporting Hardware 01A it is not showing the free disk space (though all hardware inventory are enabled)
Please assist