Post Bankruptcy Charges with no proof  or reasons provided

I recieved a charge on my bill called post Bankruptcy charges for 48.00 . I never recieved any notification of said charges , There is no break down of why theses charges have been applied , I then called and was told it was for payments being missed in August  but somehow I am unable to view payment history for august or september , My bank statements say dfferent .I want this resolved . I have posted here emailed and sent written notification.
<Attachment removed for containing personal information per the Verizon Wireless Terms of Service.>
Message was edited by: Verizon Moderator

I HAVE !
From: Verizon Wireless Customer Support
Sent: Tuesday, January 15, 2013 12:53 PM
To: <Full name removed for privacy per the ToS>
Subject: Re: Post Bankruptcy Charges with no proof  or reasons provided - Re: Post Bankruptcy Charges with no proof or reasons provided
           Re: Post Bankruptcy Charges with no proof or reasons provided
            created by Verizon Wireless Customer Support in My Verizon - View the full discussion
Message was edited by: Verizon Moderator

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