Post Moved Connecting-hub-3-infinity-to-smart-tv
Post moved http://community.bt.com/t5/Other-BB-Queries/Connecting-hub-3-infinity-to-smart-tv/td-p/616324
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’
ABG wrote:
I bought a wireless Panasonic smart tv and keep on having issues with the wireless connection to my hub 3 infinity
I have a netgear router and I connected it up to the tv but the viera connection was not connecting to the router ,so i could not connect ,can any one help
I still cannot believe that even with infinity i still cannot get a strong wifi connection in my house .
It would be better to avoid wireless, and use a direct Ethernet cable or powerline adapter.
See Network connection problems and possible solutions
There are some useful help pages here, for BT Broadband customers only, on my personal website.
BT Broadband customers - help with broadband, WiFi, networking, e-mail and phones.
Similar Messages
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Post Moved New-to-BT-Infinity-only-just-works-an...
Post Moved toInfinity Board http://community.bt.com/t5/BT-Infinity/New-to-BT-Infinity-only-just-works-and-only-1Mbps/td-p/866208
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’They installed a new master socket etc when they put the modem in. There is no phone plugged into the master but there are 3 phones AFTER the master socket (extension terminals inside socket, after filter I guess) . I think they tried it with all those disconnected. As for the signal, I mean the DSL light takes ages to actually come on and sync. I don't use wireless here. I have a long Cat5e cable from modem to bt hub then 2 computers and a CCTV box coming off the hub via LAN.
Property is a farmhouse on unmade track with no other properties nearby served by the phone wires. We are approx 1000m from the main road. I think if they could connect the wires into the cabinet at and of my track they might get the claimed speeds. I did a test using a known phone number of a house near that cabinet and it came back as 64mbps quoted , so theres obviously fibre in that cabinet.
One more thing, there is currently broadband on another line in the same cable coming up my track, which is on my business line, I have kept this running but when infinity working better it can be cut off. I wonder if there could be any interference from one pair of wires to the other having 2 broadband signals travelleing 1000m together. Probably not but just trying to think of everything. -
Post Moved Connection to the Internet
Post Moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/Connection-to-the-Internet/td-p/522313
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’I think you need to upgrade firmware on the router using www.linksys.com/download & definately you will be able to go ONLINE!!!!!
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Post moved Connected new Samsung TV to my LAN but...
Moved http://community.bt.com/t5/Other-BB-Queries/Connected-new-Samsung-TV-to-my-LAN-but-has-problems/td-p...
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’Hi Sprucie and welcome
Firstly, can you remove the image you've posted as it gives the hub's SSID and your wireless password for connecting to it. Although the odds must be huge, if anyone near you read this and realised it was your hub, they would be able to connect to it.
Secondly, from that screen, click advanced settings, continue to advanced settings and click on wireless. From there select another wireless channel, either channel 1, 6 or 11. Click apply when you've done this. Also the distance from the hub will affect the connection speed - how far away is it? - do other devices in the same room also operate slowly?
Installing inSSIDer on a wireless enabled laptop would also be beneficial as you would be able to see what channels are used in your area - you're best to avoid heavily used channels.
Also, ideally connecting via an ethernet cable would solve all this - but this isn't always practical. You could use powerline adapters
-+-No longer a forum member-+- -
Post Moved Home-hub-3-firmware-version
moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/Home-hub-3-firmware-version/td-p/879756
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’Thanks John, It was a dozy of me to post it in the wrong place!
Doug -
Post Moved Wireless-connection-to-BT-Infinity-...
Post moved http://community.bt.com/t5/Other-BB-Queries/Wireless-connection-to-BT-Infinity-info-required/td-p/64...
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’yes infinity like any broadband service is better wired
yes infinity will work wirelessly but not as fast i have seen drops of up to 50% of a wired speeds
there are alternatives to wireless that will give you the best infinity speeds
powerlines are a very good option this lik may help you http://forumhelp.dyndns.info/networking/powerline_operation.jpg they just plug into a power socket and use the household wiring to make the connection between your hub and the PC
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ -
Post Moved Cannot-connect-through-anonymous-prox...
Post moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/Cannot-connect-through-anonymous-proxy/td-p/650446
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’You could try reading about wingates, socks and proxies (oh before i forget, turn off java, javascript, cookies, what's related, and smart update ... if you are using IE you're not very smart). Also try installing a firewall, or DHCP or you can learn from me!Here is the info of best 10 proxy software, from which you may try: http://www.techyv.com/article/top-10-free-proxy-software
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Post moved to infinity http://community.bt.com/t5/BT-Infinity/Infinity-speed/td-p/666668
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’I was going to put it in the Infinity forum but as there were other similarish ones here, and that my problem is reagrding a connection issue (my modem gets Inifinity just fine), I thought thought the connection issues forum would be the correct place.
Also as HH3 is not Infinity specific, I thought the problem was not necessarily Inifinity specific either
Even so, thanks for putting in the correct place. -
Post Moved Re-windows-7-and-bt-hub-3
Post moved to Other BB Queries http://community.bt.com/t5/Other-BB-Queries/Re-windows-7-and-bt-hub-3/td-p/675764
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’yes wifi switched on.
can connect with cable no problems,
bt tech said there is an issue with toshiba laptops and bt hub 3 on windows 7
thanks
karl. -
Post Moved Infinity-New-install-today
Post moved to Inifinity Board http://community.bt.com/t5/BT-Infinity/Infinity-New-install-today/td-p/682502
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’Contact the mods or speak to BT, only in extreme cases they will deal within the first 10 days but to me it's very clear something is wrong with your line.
If this helped you please click the Star beside my name.
If this answered your question please click "Mark as Accepted Solution" below. -
Post Moved Should-I-Change-To-BT-Infinity
Post Moved to Infinity board http://community.bt.com/t5/BT-Infinity/Should-I-Change-To-BT-Infinity/td-p/660450
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’Been for a walk and managed to find what I think is the cabinet. I actually found two. The first is about 3ft tall by about 4ft wide, dark green and looks like it's been there a while and the second is about 5ft tall by about 4ft wide, a lighter green, has air vents, sounds like it has a fan and looks like it's fairly new. The grass around it still hasn't grown back and it looks like the road near it has been dug up but only by about 1ft wide and 10ft long.
The cabinet is 0.45 or 0.42 miles, depending which route I take, from my house. So between 600 & 700m away assuming it follows the road. The direct distance is only 0.22 miles so about 330m.
Is it likely that the 6/700m is correct or do the lines tend to deviate much more than this thus increasing the distance? I was also wondering if there are any other factors I should consider. Eg I am on a small side road and upto a few years ago couldn't get broadaband. The road is only about 50yds long with 8 houses and this applied to all of us yet, everyone surrounding us including the first house at the top of our road could get broadband. BT said it was due to distance from exchange and the fact that the line took a 90 degree turn onto our road which caused the problem.
Thanks -
Post Moved How accurate is the BT infinity check...
Post moved to Infinity board http://community.bt.com/t5/BT-Infinity/How-accurate-is-the-BT-infinity-checker/td-p/549221
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’I can see exactly what your saying & in no way disagree.
I do think however the wording of the current BT television advertising campaign for Infinity requires modifying as these so called 'personalised estimates' gave me a completely different perception of a speed estimate.
When I received my personalised estimate of 80/20 sadly I actually believed this, maybe becuase I live very close to my FTTC cab, & was a little dissapointed after the installation to see I hadn't got what I was told by BT as a result of my 'personalised estimate'.
Im still happy with my download/upload speeds but am very dissapointed with ping/latency tests conducted through BT's fibre network.
Perhaps the words 'UpTo' should make a return to BT's advertising campaign. -
Post Moved Unable-to-connect-to-internet-with-spe...
post moved http://community.bt.com/t5/Other-BB-Queries/Unable-to-connect-to-internet-with-specific-computer/td-...
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’Ok..So you mean still cannot accessing the website with Internet connection? Try to use nslookup in command prompt to check whether can resolve domain name correctly. Also make sure you can ping the router's LAN IP from computer.
If not, you can try to use the following DNS servers from OpenDNS.com:
208.67.220.220
208.67.222.222
Hope helps..
picoHat
Home Network, Wireless Network and Computer Networking Made Easy -
Post Moved BT don't guarantee Wireless Connections
Post moved to the Lounge http://community.bt.com/t5/The-Lounge/BT-don-t-guarentee-Wireless-Connections/td-p/553439
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’Help | A-Z
Wireless
Broadband
Home Network
Port Forwarding
System
Basic Settings
Internet
Connection
VPN
Dynamic DNS
ADSL Line Status
Connection Information
Line state:
Connected
Connection time:
2 days, 03:25:11
Downstream:
3.961 Mbps
Upstream:
939.8 Kbps
ADSL Settings
VPI/VCI:
0/38
Type:
PPPoA
Modulation:
G.992.3 Annex A
Latency type:
Fast
Noise margin (Down/Up):
10.1 dB / 6.0 dB
Line attenuation (Down/Up):
46.7 dB / 28.6 dB
Output power (Down/Up):
19.1 dBm / 12.6 dBm
FEC Events (Down/Up):
0 / 0
CRC Events (Down/Up):
14055 / 382
Loss of Framing (Local/Remote):
0 / 0
Loss of Signal (Local/Remote):
0 / 0
Loss of Power (Local/Remote):
0 / 0
HEC Events (Down/Up):
11028 / 385
Error Seconds (Local/Remote):
461931 / 3753
Hide details
Software version 4.7.5.1.83.8.57.1.3 (Type A) | Time and date 20:17 25/06/12 -
Post moved BT giving me run around pics included
Post moved to Infinity board http://community.bt.com/t5/BT-Infinity/BT-giving-me-run-around-pics-included/td-p/552425
If you want to say thanks for a helpful answer,please click on the Ratings star on the left-hand side If the reply answers your question then please mark as ’Mark as Accepted Solution’ThatDamnGeordie wrote:
yup thats what people say but...... fibre is only in a small part of our town (where i live) and with cabs soo close it wouldnt make sense to have it connected elsewhere ( i can see the telegraph pole carrying the cables to my closest cab )
and yup ive tried those, thanks anyways.
Strange your exchange is less than a mile away. If you enter your landline number into here, What speeds does it estimate for ADSL2+?
Do you share your line with anyone one else?
Your noise margin is slightly higher than the 6db target. Have you tried a quite line test (dial 17070 option 2 from landline) no noise on corded phone but slight dim hum normal on cordless.
I see your hub has a connection time of 2days, have you manually reset it or has it just automatically resynced?
Hopefully when you order BT Infinity they send out an engineer who will install the equipment and give you a new BT Infinity master socket.
jac_95 | BT.com Help Site | BT Service Status
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