Post-Upgrade Mail Problems

After upgrading on both a Mac Pro and MacBook Pro I encountered several problems with Mail.
On MacBook Pro:
Unable to receive email for certain accounts
Was able to delete the offending accounts and add them and this solved the problem.
On Mac Pro:
Unable to receive email for certain accounts
Am unable to add accounts.  When going through either File: Add Account... or Preferences the result is the same: nothing happens when Add Account... is selected or the + in Preferences is selected.
I've been working with Apple Support and had them remote access the desktop and they seem to be scratching their heads.  Thought I would try here and see if anyone else has not been able to get the File: Add Account... window to appear and how the problem was fixed.  I had no problems whatsoever with Mail prior to the upgrade.
Thanks for any help!

I updated a 10.6.4 server to 10.6.5.
The server is open directory master, and yes, there were huge problems with the following symptoms :
- LDAP server broken
- directory services process using more than 100% cpu
If I checked a directory services log, there was the following error :
Misconfiguration detected in hash 'Global SID'
Group 'com.apple.sharepoint.group.5' (/Local/Default) - ID 406
Group 'com.apple.accessremoteae' (/Local/Default) - ID 406
So there was a duplicate not in the LDAP configuration but in the local users directory : a duplicate of ID 406.
As I didn't have time to restore all server from backup, I was able to delete the duplicate ID, restore directory services from backup, and then it came back to normal.
Other services were not touche, but I don't use email services.
DNS was not broken.
gilles

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                        Macintosh HD (disk0s2) /: 987.22 GB (689.86 GB free)
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              AmazonMP3DownloaderPlugin1016264: Version: AmazonMP3DownloaderPlugin 1.0.17 - SDK 10.4
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              Microsoft Language Register:          Version: 14.3.9 - SDK 10.5
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              Microsoft Office Reminders:          Version: 14.3.9 - SDK 10.5
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              Microsoft Outlook:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Outlook.app
              Microsoft PowerPoint:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft PowerPoint.app
              Microsoft Ship Asserts:          Version: 1.1.4 - SDK 10.4
                        /Library/Application Support/Microsoft/MERP2.0/Microsoft Ship Asserts.app
              Microsoft Upload Center:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Microsoft Upload Center.app
              Microsoft Word:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Microsoft Word.app
              My Day:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/My Day.app
              Neat ADF Scanner 2008 10_5:          Version: 1.0.0.15 - SDK 10.5
                        /Library/Image Capture/Devices/Neat ADF Scanner 2008 10_5.app
              Neat ADF Scanner 2008 10_6:          Version: 1.0.1.15 - SDK 10.5
                        /Library/Image Capture/Devices/Neat ADF Scanner 2008 10_6.app
              Numbers:          Version: 2.3 - SDK 10.5
                        /Applications/iWork '09/Numbers.app
              Open XML for Excel:          Version: 14.3.9 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Open XML for Excel.app
              Pages:          Version: 4.3 - SDK 10.5
                        /Applications/iWork '09/Pages.app
              Picasa:          Version: 3.9.16 - SDK 10.4
                        /Applications/Picasa.app
              SLLauncher:          Version: 1.0 - SDK 10.5
                        /Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
              Scan to Dropbox:          Version: 3.2.63 - SDK 10.4
                        /Applications/ScanSnap/Scan to Office/Scan to Dropbox.app
              Scan to Salesforce Chatter:          Version: 3.2.60 - SDK 10.4
                        /Applications/ScanSnap/Scan to Office/Scan To Salesforce.app
              Scan to SugarSync:          Version: 3.2.63 - SDK 10.4
                        /Applications/ScanSnap/Scan to Office/Scan to SugarSync.app
              Solver:          Version: 1.0 - SDK 10.5
                        /Applications/Microsoft Office 2011/Office/Add-Ins/Solver.app
              SuperDuper!:          Version: 2.6.4 - SDK 10.4
                        /Applications/SuperDuper!.app
              SyncServicesAgent:          Version: 14.3.9 - SDK 10.5
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                        /Users/csweaver/Library/Application Support/Helper/Wondershare Helper Compact.app
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                        /Users/csweaver/Library/Application Support/WebEx Folder/1224/asannotation2.app
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                        /Users/csweaver/Library/Application Support/WebEx Folder/1324/asannotation2.app
              atmsupload:          Version: 4.14.29.0 - SDK 10.5
                        /Users/csweaver/Library/Application Support/WebEx Folder/1224/atmsupload.app
              atmsupload:          Version: 1209.12.2806.0 - SDK 10.5
                        /Users/csweaver/Library/Application Support/WebEx Folder/1324/atmsupload.app
              convertpdf:          Version: 1.2 - SDK 10.5
                        /Users/csweaver/Library/Application Support/WebEx Folder/1224/convertpdf.app
              convertpdf:          Version: 1.2 - SDK 10.5
                        /Users/csweaver/Library/Application Support/WebEx Folder/1224/convertpdf/convertpdf.app
              convertpdf:          Version: 1.2 - SDK 10.5
                        /Users/csweaver/Library/Application Support/WebEx Folder/1324/convertpdf.app
              iSkysoft Helper Compact:          Version: 2.2.5.6 - SDK 10.5
                        /Users/csweaver/Library/Application Support/Helper/iSkysoft Helper Compact.app
              iSkysoft Video Converter:          Version: 2.6.0 - SDK 10.5
                        /Applications/iSkysoft Video Converter.app
    Time Machine:
              Skip System Files: NO
              Mobile backups: OFF
              Auto backup: NO
              Volumes being backed up:
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  • Pertaining Watches thread in Post Upgrade Problems Forum

    I have posted a question pertaining the watches, I'm not able to see the red indicator nor receiving e-mail.
    Justin, sorry for the very late reply.
    I didn't see your reply and now the threads are read only, so I had no other choice but to post here.
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    The watch e-mails have stopped since the first couple of days of the upgrade, back than I thought they were off, so I waited, but noticed no one was talking about it.
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