Power button and voice control buttons won't work on my macbook pro retina

I found that my power and voice control buttons won't work on my new Macbook pro retina. I can't shut it down or restart it in any way. And Im afraid if I force to shut it down I can't turn on it cuz the power button won't work. What should I do? Any idea???

Please read this whole message before doing anything.
Back up all data.
Quit Facetime and Messages if either is running.
Step 1
Hold down the option key and select
Go ▹ Library
from the Finder menu bar. Move the following item from the Library folder to the Trash (either may not exist):
Caches/com.apple.imfoundation.IMRemoteURLConnectionAgent
Leave the Library folder open. Log out and log back in. Try the applications again. If they work now, stop here. Close the Library folder.
Step 2
If you still have problems, quit again. In the Preferences subfolder, there may be several files having names that begin with any of the following strings:
com.apple.imdsmsrecordstore
com.apple.imservice
Move them all to the Trash. There may also be a file with the name "com.apple.imagent.plist". Move that to the Trash too.
Also in the Preferences folder, there's a subfolder named "ByHost". Open it and do the same thing.
Log out and log back in. Test again.

Similar Messages

Is there a compact flash and SDXC card reader with USB3 and or thunderbolt connections that will work with new MacBook Pro retina laptops running OSX Mavericks please?

Is there a compact flash and SDXC card reader with USB3 and or thunderbolt connections that will work with new MacBook Pro retina laptops running OSX Mavericks please?

Yes, I too had this problem.
I was issued an update from Apple for a new version software as well as a new version of Lightrooom and now it shows up on the desktop and in finder as it should.
MacBook Pro Retina running 10.8.2 (12C54)
Lightroom running 4.1
Hope that helps.
aa

My iPhone 5 won't connect to my macbook pro retina over bluetooth?

My iPhone 5 won't connect to my macbook pro retina over bluetooth?

Ah, sure it actually won't. I have the same problem, and I contacted Apple Support. They told me that there is an incompatability between the iphone 5 and MacBook Pro Retina such that Bluetooth pairing is not possible.
The Support Agent actually had the audacity to tell me this was part of the design of the OS on the MacBook Pro, like Windows people saying, "That's not a bug. It's a feature!!"
Personally, I think this is insane. While I was trying to tether the iphone to the MacBook Pro retina for an internet connection, there are other reasons related to file transfers for which one would want to pair the iphone 5 with the MacBook Pro retina.
I am hoping this "feature" is fixed in iOS 7, and/or in some dot release of Mac OS 10.8.
By the way, the personal hotspot feature on my Verizon iphone 5 works great either via a wifi or USB connection. There are occaisions, however, when one would 1) not have a USB cable, and/or 2) have another wifi relationship between the phone and a network that one would not want to have to "forget" in order for it not to connect to that wifi network. The Macbook will not find the iphone as a wifi hotspot if the iphone is connected to wifi in the first place. At least mine won't.
WWSJS??? What Would Steve Jobs Say???!!!
OZones

CanoScan 9000F scanner won't work on my MacBook Pro even though it should be compatible with the Mac 10.7.2 OS.

My new CanoScan 900F scanner won't work on my MacBook Pro even though I've followed all instructions to make it compatible with the 10.7.2 OS. The USB connection isn't recognised. What else con I do?

I have a similar problem with a new CanoScan 9000F which I tried to use without any success on my desktop computer (Mac Pro 5,1) and laptop (Macbook Pro 1,2) both running OS 10.6. Problem is identical on both, viz:
• Scanning process appears to start, a message comes on the screen: Scanning do not open document cover followed by Scanning...
• This is then replaced by the message: Cannot communicate with scanner. Cable may be disconnected or scanner may be turned off. Check status. Scanner driver will be closed. 2.155.33
I've spent several hours on the phone with Canon support but having uninstalled/installed/reinstalled/updated/turned on/turned off/unplugged/plugged/restarted innumerable times, the problem is exactly the same. The scanner icon shows up in the Printer & Fax System Prefs (though without the little status lights) and shows as being connected in the USB tree. I think it's a problem with the scanner, Canon bods are suggesting the Macs are at fault and suggest I try connecting to a wintel (hawk, spit) and it's 100km to the nearest Canon service centre.
Any suggestions as to what might be the problem/s and what I might be able to do to fix it/them?
Thanks.
By the way, bought the Canon to replace a HP Scanjet 8300 which I've used for 6 years almost without problems. Any that I have had have been fixed merely by turning the scanner off then on after a 10 second rest.

FaceTime won't work on my MacBook pro unless I tether it through my iPhone - FaceTime works great on my phone through the home wifi network but never connects on the MacBook anyone got any ideas

FaceTime won't work on my MacBook pro unless I tether it through my iPhone - FaceTime works great on my phone through the home wifi network but never connects on the MacBook anyone got any ideas

Hey mwe1978,
I understand that you are having issues with FaceTime on your MacBook. In my experience, the following article may provide best troubleshooting practices, and lead to a resolution:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
With FaceTime for Mac you can place and receive video calls to users of FaceTime on supported devices. Learn the system requirements for FaceTime for Mac and basic troubleshooting steps to resolve FaceTime for Mac activation and usage issues.
Thanks,
Matt M.

IMovie and iPhoto won't update on Used Macbook Pro Retina

I purchased a used macbook pro retina and did the usually initial setup for the laptop. My issue is that these two stock apps won't update in the app store. I recieve a message asking me to login using the ID that was used to purchase the app. I am assuming this is the ID of the previous owner , which of course I do not have. Any Ideas ???

The MBP needs to be disassociated from the original owners Apple ID. The original owner needs to call Apple Care to request that. Or if you have a sales receipt that proves you legally have purchased the MBP they may do it for you.
Then the MBP needs to be wiped clean and the most recent version of OS X that shipped with the Mac installed using OS X Recovery. You can also reinstall the iLife apps, which you should accept into your Apple ID in the Mac App Store on the Purchaes pane.

I bought a macbook pro a month ago and didnt know there was a better/newer model (macbook pro retina) - can I upgrade/take back my macbook and get the new one?

When they told me about it I just thought it had a better display and decided it didn't bother me if the resolution was better, not knowing that it was thinner, has a HDMI connection, etc.
I bought my macbook pro 13 inch exactly a month ago tomorrow. If I go back and tell them this will I be able to upgrade my laptop? I paid more than $1300 or something for this one, I'd be willing to pay up to the price of the retina model, do you think I'd be able to do this?

mende1 wrote:
peter_watt wrote:
If your non retina MBP has a dvd slot and a large capacity conventional hard drive, you might find the retina model would have been less convenient with lower capacity SSD and no DVD.
On the other hand, the MacBook Pro with Retina display has got a much faster drive and you can get an external DVD drive (not everybody needs a DVD drive)
Absolutely, like I say personal Choice. I believe from remarks in here that the SSD boots up on Mavericks in something like 10 seconds whereas mine takes even longer to boot than in Mountain Lion. But then we are advised to use sleep over boot as much as possible. My problem is I have 300GB of stuff and getting bigger, and when I bought mine the biggest SSD was 250 I think. For me the choice of replaceable RAM vs soldered-in RAM was a clincher.

ISight won't turn off on MacBook Pro retina

So I went to turn on my 13" MacBook Pro Retina and the stupid iSight green light is on. I've done a SMC reset and a PRAM reset. I've restarted my computer. I've shut my computer down completely. I've shut my computer down completely and let it sit for a few minutes. I've shut down my computer and let it sit overnight before turning it back on. This light is really annoying and I don't like that it's running on it's own. No, I don't have any apps that turn on with my computer that use it either. I've done all the troubleshooting that I can and I've chatted with Apple support. It's finals week and I don't have time to go to the Genuis Bar to fix this problem. Can someone please help me turn off this annoying, dumb green light?

This procedure may show which program is using the camera. It makes no changes, and therefore will not, in itself, solve your problem.
If you have more than one user account, you must be logged in as an administrator to carry out these instructions.
Triple-click anywhere in the line below on this page to select it:
sudo lsof -Fc +D /L*/Cor*/*/*/AppleCamera.plugin | sed '2!d' | cut -c2- | open -ef
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing the key combination command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting. You'll be prompted for your login password. Nothing will be displayed when you type it. If you don’t have a login password, you’ll need to set one before you can run the command. You may get a one-time warning to be careful. Confirm. You don't need to post the warning.
If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator. Log in as one and start over.
The command may take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear.
A TextEdit window will open. If the command produced no output, the window will be empty. Post the contents of the TextEdit window (not the Terminal window), if any — the text, please, not a screenshot. The title of the window doesn't matter, and you don't need to post that.

My enter button and web search orb won't work only on my homepage. Works everywhere but there. We have Yahoo for a homepage. What should I do?

We have the at&t/yahoo homepage fixed where we can check our other email account. On this page, I have just a color theme and all of the news items disabled. We have had this for three years now. Just a few days ago we noticed that when we use the search bar that is included in the middle of the page that the enter button won't work. I usually type and hit enter as opposed to clicking on the mouse button. I do have the search assistant on. I tried to disable that, but it didn't help. I have a couple of other search toolbars and they work fine with the keyboard. It's just convenient especially for my husband to have it this way. I have searched the internet for several days and have come close to what I thought would be the answer but nothing has worked yet. Most of the questions/answers were old anyway. It might not have anything to do with Firefox, I just didn't know where else to ask questions too.

Also, when I go on to safari, another alert pops up that safari cannot verify the identity of the website, anything that I type in to as common as google.com. It gives me 3 options to either cancel, look at details, and continue. I've looked at the details of the website of Google and it is legitimate the site. Any help?

F2 button for brightness won't work on 2010 MacBook Pro

I have a mid year 2010 MacBook Pro utilizing Mountain Lion 10.8.3 OSX. For some reason the F1 and F2 buttons are not working for brightness. Maybe I turned something off by mistake? If I hit F5 it shows a circle with a line in it like it is off or locked. Any ideas how to get the brightness to work again? Trying to avoid the Genius Bar if possible. Any ideas?

Morning Alison Mcshane,
Thanks for using Apple Support Communities.
The System Management Controller (SMC) is responsible for many low-level functions on Intel-based Macs.
For more information on this, take a look at this article:
Intel-based Macs: Resetting the System Management Controller (SMC)
http://support.apple.com/kb/ht3964
Best of luck,
Mario

HT204406 iTunes Match saying I'm limited to 5 devices...but I don't have 5 devices and won't work on my MacBook Pro. Please Help!

I've just got a new MacBook Pro, and want to have iTunes Match on it. But when I go to 'add this computer' in iTunes on the MacBook, a message comes up saying I've reached my limit of Match being on 5 devices. This makes no sense because I only have match on my iPad and my old Windows laptop and nothing else.
Out of curiosity, I turned off iTunes Match on my iPad to see what would happen, but I still cannot get Match on my MacBook Pro.
Please help!

Do a backup before proceeding.
Try putting the 10.6.3 disk in the computer. During a restart, hold down the option/alt key, select the disk, and see if you can boot from there. If so, select the language, then go to the Utilities menu, and select Disk Utility. Check to see what partition scheme you have by selecting the hard drive.
If you don't have GUID, you are going to need to erase the drive and reformat, which will cause you to lose all your data. Did I mention doing a backup?
If you do have GUID, run Disk Utility repair disk and repair permissions. You may have to do this more than once. Then try in install 10.6.3.
If successful, use the combo update to get to 10.6.8 and then run Software update until there are no more updates.
10.6.8 Combo Updater

FaceTime won't work on my Macbook Pro. It has never worked on it. It does work on my iPad and iPhone. Anyone have any ideas of solutions I could try?

I cannot connect to FaceTime on my MacBook Pro. I use it on my iPhone and iPad without a problem. Any fixes? I am not very bright when it comes to computers, so simple language please!

Hey mwe1978,
I understand that you are having issues with FaceTime on your MacBook. In my experience, the following article may provide best troubleshooting practices, and lead to a resolution:
FaceTime for Mac: Troubleshooting FaceTime
http://support.apple.com/kb/TS4185
With FaceTime for Mac you can place and receive video calls to users of FaceTime on supported devices. Learn the system requirements for FaceTime for Mac and basic troubleshooting steps to resolve FaceTime for Mac activation and usage issues.
Thanks,
Matt M.

External back up won't work on Yosemite Macbook Pro

I downloaded OS X Yosemite a couple of days ago, works well. I went to back up my Macbook Pro on the external hard drive I have always used and it won't work, it just keeps saying preparing back up. It is a WD My Passport hard drive. I tried removing the hard drive and selecting it to use a a back up but still wouldn't work. It has worked fine every time before downloading Yosemite. Any suggestions would be greatly appreciated.

I know that no one has replied yet, but figured out the issue. I called Applecare and they couldn't figure it out, so sent me to a genuis at the Apple store. They too couldn't figure it out and told me that it was a firmware issue with the Toshiba dvd external drive. When I got home, I thought I would try one more thing. I hooked it up to a powered hub and it works perfectly. I'm not sure why no one else thought of it, but glad that I did.

The Sims 3 won't work on my Macbook Pro

I just recently got a Macbook Pro that came with Lion installed already. When I tried to put Sims 3 into it, the computer didn't read the disk. Is there anything I can do to get Sims to work on my computer? Thanks

Is it a Mac disk? If not, it won't work unless you create a Windows partition, and install Windows through Boot Camp or an emulator like Parallels.

Canoscan LiDE 210 won't work on my macbook pro

Can't get my scanner to work on my macbood pro, OSX 10.8.4. I've downloaded the driver for the scanner and the MP Navigator EX 5.02. MPNav won't even open. LIsts only a few Canon products supported. EXTREMELY frustrating.

I should have clarified I was referenceing the software as Canoscan LiDE 5.0.1.4 for Mac OS X. It appears to be the most current version.
The scanner is a Canon model CanoScan LiDE 600F. After posting, I found and installed the current scanner driver. Same results with a subsequent scan attempts. The preview displays the full picture, but finished horz. image is clipped at the top and shows part of the sprocket holes at the bottom of the frame.
But after teasing the piece of film into the most extream position against the bottom edge of the holder with a toothpick I was able to trial and error some full frame images with minimal clipping. I suspect it is a software problem. Probably some focusing or alignment algorythm
The film adapter is a 13"X4" device that lays on the larger glass, a cable plugs into a port labled FAU and the device engages two magnetic latches to exactly position the film adapter. The adapter itself has a hinged lid and seems to be disigned for a 35 mm strip of film, not an idividual cut frame. The larger scanner lid is double hindged, so it can close over the film adapter when its mounted on scanner bed.

Power button and voice control buttons won't work on my macbook pro retina

Similar Messages

Maybe you are looking for