Power & volume buttons dont work

I purchased a used Ipod touch 4th gen for my stepson. I was told the top button doesnt work & I was thinking that was ok so I still took it. Went to set everything up for my stepson last night & the volume buttons dont work either. Can someone please possibly help me!?!? Yes, thats what I get for buying used but was trying to do something good for my kid.

- Restore from backup. See:                                               
iOS: How to back up                                                               
- Restore to factory settings/new iOS device.            
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar                                     
Apple will exchange your iPod for a refurbished one for $199 for 64 GB 4G and $99 for the other 4Gs. They do not fix yours.
  Apple - iPod Repair price                            

Similar Messages

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    I live in ISRAEL and there isn't Apple Store here so the only solution for me is to contact the carrier which I bought the iPhone from them but they probably will require payment for the repair.

    sorry but i actually need to use the volume buttons Jujusoccer11
    i've tried resetting already and restoring from back up already but still has the same problem lllaass,
    i'll try restoring to factory defaults now, i hope  it works

  • Volume and the volume buttons dont work unless headphones plugged in. Why?

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  • Power and volume buttons dont work

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    Try looking at the previous posts with your problem.  Some are on the right of the page under the heading: "More Like This.

  • HS-1200 volume buttons dont work...

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  • On my iphone 4 I can only hear ringer, all other sound is off and volume buttons dont work.  Can anyone help?

    I have no sound or vlume control. only can hear phone ring.  Please help !!!!!

    If the volume buttons don't work then you can go into settings, general, scroll all the way down to accessibility, click it, turn on assistive touch, go back and a little gray square with a white circle should appear. Click that and then click devices and there should be a volume control there.
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  • My iphone 3gs is in ios5 bypass mode and my power button dont work

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    You have a hardware problem. Make an appointment at the genius bar. You can get an out of warranty replacement for $149.

  • Okay before my ipod power and volume buttons werent working but i never dropped it, then one day i was in a app and my ipod froze so i held the home button down and the screen went a bright green color and isnt showing up in itunes

    okay I just recently bought a ipod touch 4thG and im already having issues. recently the power and volume buttons stopped working after i syncd my ipod, i shrugged it off figuring it would come back i could live without it. but today I was on my ipod while it was charging and the screen just froze so i pressed and held the home button (being that's the only button that actually works) then the screen turned this bright yellowish lime green color and its not responding to ANYTHING! my computer isnt even reading it when i plug it up into itunes! so what should i do? can anyone help me? i feel like i just wasted $200...

    Try:
    - iOS: Not responding or does not turn on
    - If not successful and you can't fully turn the iPod fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.

  • HT201412 my ipod 4G power button and volume button not working after updated to ios6. i also experience wifi issue. so deppresing!

    my ipod 4G power button and volume button not working after updated to ios6.
    i also experience wifi issue. my ipod can't detect any wifi signal.
    so deppresing!
    what should i do?
    i can't put my ipod to sleep, can't adjust volume, can't shut off.
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    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:       
    iOS: How to back up
    - Restore to factory settings/new iOS device.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar
    When iOS 6.1 comes out I would update.

  • HT1386 home button dont work and it say ipod is disable and connect to itunes?

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    Place the iPod in recovery mode using one of these programs and then restore via iTunes:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    RecBoot may have problems on 64X windows, then try:
    Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    Installs blootware on PC too

  • Hp dv7-1245dx media smart button dont work

    hi, i have a hp pavilion dv7-1245dx, i format de drive c and install the windows vista 64 in spanish because im in argentina, but before search and install all drivers,my media smart quik lunch button dont't work, I intall all drivers from the hp web, then the media smart button work bad because y install the dvd play and when I push the buttom sound like i push 2 twise and open the dvd play no the mediasmart menu, then i unistall the dvd play, the media samart work good from the computer icon but to the button dont work, sound like two twise again but dont open nothing, y don't know what to do? I unistall and install again all quik lunch buttons and finger print drivers.help me plase, and another thin. when i format i lost the webcam software i would like someone help me to recober it .  
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    PD: sorry for the write erros I from argentina I dont speek english very well.
    Message Edited by nachodv7-1245dx on 07-25-2009 10:44 AM

    I have the exact same problem.  I noticed this started after some windows update just prior to upgrading to Windows 7.  And then it got worse after the upgrade. 
    I'm having to go into the task manager and end the smartmenu.exe application just to stop the nagging volume bar across the middle of the screen and just to use the computer, but the Volume still jumps around rapidly.
    Please, HP read this and help.
    Robert S. Rodriguez Jr.
    Robert S. Rodriguez Jr.

  • I forgot my ipod password and i didnt use it for along time so it wont even connect to itunes plus it fell in the toilet so my home button and volume button doesnt work what do i do?

    I forgot my ipod password and i didnt use it for along time so it wont even connect to itunes plus it fell in the toilet so my home button and volume button doesnt work what do i do?

    Place the iOS device in recovery mode using this program
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    http://jaxov.com/2010/05/recboot-iphone-recovery-mode/and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                          
    If recovery mode does not work try DFU mode.                         
    Enter DFU mode without home button or Power Button | technoNix
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store

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