Powerbook G4  HD SMART Status: Failing

My powerbook G4 (1.5GHZ, 1GB RAM, OS 10.3.9)recently runs very slowly, sometimes freezed up during power off process. I checked the activity monitor to see none program hogging the cpu and memory, There are about 37GB free space on the hard drive. Checked the Disk Utility and saw the SMART status: Failing in red letters. Can anyone tell me if that is the sign the HD is going to die soon? If I used the install CDs to reinstall very thing, it will fix the problem or not? Or I just need a new HD? Luckly I was able to backup everything on my Mac to my desktop. Thx

Welcome to the Apple discussions.
That means that it's time to replace the hard drive, as it will fail shortly due to a hardware failure. If you want more detail on what is failing, install Smart Utility from Volitans.
New hard drives are cheap ... good source is Newegg.com, as they have many user reviews, good prices, good service. I've bought drives from them for years, and can recommend them. You'll want a parallel ATA interface 2.5" hard drive. Can't use a serial ATA (SATA) interface hard drive.

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  • Internal hard drive/repair: SMART status; Disk Utility, Tech Tool & More

    machine: 12" PowerBook 1.5 GHz PowerPC G4 (Aluminium) with 80GB internal HD
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    ATA standard: ATA/ATAPI-6 T13 1410D revision 3a
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    ---output: smartctl -q noserial -a disk0---
    smartctl version 5.38 [powerpc-apple-darwin8.11.0] Copyright (C) 2002-8 Bruce Allen
    Home page is http://smartmontools.sourceforge.net/
    === START OF INFORMATION SECTION ===
    Model Family: Hitachi Travelstar 5K100 series
    Device Model: Hitachi HTS541080G9AT00
    Firmware Version: MB4AA5AJ
    User Capacity: 80,026,361,856 bytes
    Device is: In smartctl database [for details use: -P show]
    ATA Version is: 6
    ATA Standard is: ATA/ATAPI-6 T13 1410D revision 3a
    Local Time is: Sat Jul 3 20:28:52 2010 BST
    SMART support is: Available - device has SMART capability.
    SMART support is: Enabled
    === START OF READ SMART DATA SECTION ===
    SMART overall-health self-assessment test result: PASSED
    General SMART Values:
    Offline data collection status: (0x00) Offline data collection activity
    was never started.
    Auto Offline Data Collection: Disabled.
    Self-test execution status: ( 0) The previous self-test routine completed
    without error or no self-test has ever
    been run.
    Total time to complete Offline
    data collection: ( 645) seconds.
    Offline data collection
    capabilities: (0x5b) SMART execute Offline immediate.
    Auto Offline data collection on/off support.
    Suspend Offline collection upon new
    command.
    Offline surface scan supported.
    Self-test supported.
    No Conveyance Self-test supported.
    Selective Self-test supported.
    SMART capabilities: (0x0003) Saves SMART data before entering
    power-saving mode.
    Supports SMART auto save timer.
    Error logging capability: (0x01) Error logging supported.
    General Purpose Logging supported.
    Short self-test routine
    recommended polling time: ( 2) minutes.
    Extended self-test routine
    recommended polling time: ( 55) minutes.
    SMART Attributes Data Structure revision number: 16
    Vendor Specific SMART Attributes with Thresholds:
    ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
    1 RawRead_ErrorRate 0x000b 100 100 062 Pre-fail Always - 0
    2 Throughput_Performance 0x0005 100 100 040 Pre-fail Offline - 0
    3 SpinUpTime 0x0007 142 142 033 Pre-fail Always - 2
    4 StartStopCount 0x0012 097 097 000 Old_age Always - 5793
    5 ReallocatedSectorCt 0x0033 100 100 005 Pre-fail Always - 0
    7 SeekErrorRate 0x000b 100 100 067 Pre-fail Always - 0
    8 SeekTimePerformance 0x0005 100 100 040 Pre-fail Offline - 0
    9 PowerOnHours 0x0012 039 039 000 Old_age Always - 26720
    10 SpinRetryCount 0x0013 100 100 060 Pre-fail Always - 0
    12 PowerCycleCount 0x0032 098 098 000 Old_age Always - 4168
    191 G-SenseErrorRate 0x000a 100 100 000 Old_age Always - 0
    192 Power-OffRetractCount 0x0032 100 100 000 Old_age Always - 201877487644
    193 LoadCycleCount 0x0012 001 001 000 Old_age Always - 2209599
    194 Temperature_Celsius 0x0002 141 141 000 Old_age Always - 39 (Lifetime Min/Max 16/46)
    196 ReallocatedEventCount 0x0032 100 100 000 Old_age Always - 194
    197 CurrentPendingSector 0x0022 100 100 000 Old_age Always - 0
    198 Offline_Uncorrectable 0x0008 100 100 000 Old_age Offline - 0
    199 UDMACRC_ErrorCount 0x000a 200 200 000 Old_age Always - 0
    SMART Error Log Version: 1
    ATA Error Count: 2138 (device log contains only the most recent five errors)
    CR = Command Register [HEX]
    FR = Features Register [HEX]
    SC = Sector Count Register [HEX]
    SN = Sector Number Register [HEX]
    CL = Cylinder Low Register [HEX]
    CH = Cylinder High Register [HEX]
    DH = Device/Head Register [HEX]
    DC = Device Command Register [HEX]
    ER = Error register [HEX]
    ST = Status register [HEX]
    PoweredUpTime is measured from power on, and printed as
    DDd+hh:mm:SS.sss where DD=days, hh=hours, mm=minutes,
    SS=sec, and sss=millisec. It "wraps" after 49.710 days.
    Error 2138 occurred at disk power-on lifetime: 26716 hours (1113 days + 4 hours)
    When the command that caused the error occurred, the device was active or idle.
    After command completion occurred, registers were:
    ER ST SC SN CL CH DH
    10 51 00 09 4f c2 a0 Error: IDNF
    Commands leading to the command that caused the error were:
    CR FR SC SN CL CH DH DC PoweredUpTime Command/Feature_Name
    b0 d6 01 09 4f c2 a0 00 08:30:04.500 SMART WRITE LOG
    b0 d5 01 09 4f c2 a0 00 08:30:04.300 SMART READ LOG
    b0 d1 00 00 4f c2 a0 00 08:30:04.000 SMART READ ATTRIBUTE THRESHOLDS [OBS-4]
    b0 d0 00 00 4f c2 a0 00 08:30:04.000 SMART READ DATA
    b0 da 00 00 4f c2 a0 00 08:30:04.000 SMART RETURN STATUS
    Error 2137 occurred at disk power-on lifetime: 26682 hours (1111 days + 18 hours)
    When the command that caused the error occurred, the device was active or idle.
    After command completion occurred, registers were:
    ER ST SC SN CL CH DH
    40 51 28 18 95 98 e4 Error: UNC 40 sectors at LBA = 0x04989518 = 77108504
    Commands leading to the command that caused the error were:
    CR FR SC SN CL CH DH DC PoweredUpTime Command/Feature_Name
    25 00 80 c0 94 98 e0 00 1d+01:30:37.600 READ DMA EXT
    25 00 80 c0 94 98 e0 00 1d+01:30:30.600 READ DMA EXT
    25 00 80 c0 94 98 e0 00 1d+01:30:22.600 READ DMA EXT
    25 00 80 c0 94 98 e0 00 1d+01:30:16.300 READ DMA EXT
    25 00 80 40 94 98 e0 00 1d+01:30:14.700 READ DMA EXT
    Error 2136 occurred at disk power-on lifetime: 26682 hours (1111 days + 18 hours)
    When the command that caused the error occurred, the device was active or idle.
    After command completion occurred, registers were:
    ER ST SC SN CL CH DH
    40 51 21 1f 95 98 e4 Error: UNC 33 sectors at LBA = 0x0498951f = 77108511
    Commands leading to the command that caused the error were:
    CR FR SC SN CL CH DH DC PoweredUpTime Command/Feature_Name
    25 00 80 c0 94 98 e0 00 1d+01:30:30.600 READ DMA EXT
    25 00 80 c0 94 98 e0 00 1d+01:30:22.600 READ DMA EXT
    25 00 80 c0 94 98 e0 00 1d+01:30:16.300 READ DMA EXT
    25 00 80 40 94 98 e0 00 1d+01:30:14.700 READ DMA EXT
    25 00 80 c0 93 98 e0 00 1d+01:30:14.100 READ DMA EXT
    Error 2135 occurred at disk power-on lifetime: 26682 hours (1111 days + 18 hours)
    When the command that caused the error occurred, the device was active or idle.
    After command completion occurred, registers were:
    ER ST SC SN CL CH DH
    40 51 22 1e 95 98 e4 Error: UNC 34 sectors at LBA = 0x0498951e = 77108510
    Commands leading to the command that caused the error were:
    CR FR SC SN CL CH DH DC PoweredUpTime Command/Feature_Name
    25 00 80 c0 94 98 e0 00 1d+01:30:22.600 READ DMA EXT
    25 00 80 c0 94 98 e0 00 1d+01:30:16.300 READ DMA EXT
    25 00 80 40 94 98 e0 00 1d+01:30:14.700 READ DMA EXT
    25 00 80 c0 93 98 e0 00 1d+01:30:14.100 READ DMA EXT
    25 00 80 40 93 98 e0 00 1d+01:30:13.500 READ DMA EXT
    Error 2134 occurred at disk power-on lifetime: 26682 hours (1111 days + 18 hours)
    When the command that caused the error occurred, the device was active or idle.
    After command completion occurred, registers were:
    ER ST SC SN CL CH DH
    40 51 28 18 95 98 e4 Error: UNC 40 sectors at LBA = 0x04989518 = 77108504
    Commands leading to the command that caused the error were:
    CR FR SC SN CL CH DH DC PoweredUpTime Command/Feature_Name
    25 00 80 c0 94 98 e0 00 1d+01:30:16.300 READ DMA EXT
    25 00 80 40 94 98 e0 00 1d+01:30:14.700 READ DMA EXT
    25 00 80 c0 93 98 e0 00 1d+01:30:14.100 READ DMA EXT
    25 00 80 40 93 98 e0 00 1d+01:30:13.500 READ DMA EXT
    25 00 80 c0 92 98 e0 00 1d+01:30:12.100 READ DMA EXT
    SMART Self-test log structure revision number 1
    Num Test_Description Status Remaining LifeTime(hours) LBAof_firsterror
    # 1 Short offline Completed without error 00% 26717 -
    # 2 Short offline Completed without error 00% 26717 -
    # 3 Short offline Completed without error 00% 26717 -
    # 4 Short offline Completed without error 00% 26717 -
    # 5 Short offline Completed without error 00% 26716 -
    # 6 Short offline Completed without error 00% 26715 -
    # 7 Short offline Completed without error 00% 26714 -
    # 8 Short offline Completed without error 00% 26697 -
    # 9 Extended offline Completed: read failure 10% 26692 75071682
    #10 Short offline Completed without error 00% 26687 -
    #11 Extended offline Completed: read failure 10% 26676 77108511
    #12 Short offline Completed: read failure 40% 26663 296917
    #13 Short offline Completed without error 00% 26657 -
    #14 Short offline Completed: read failure 10% 26646 296918
    #15 Short offline Completed: read failure 70% 26645 296905
    #16 Short offline Completed: read failure 10% 26644 296910
    #17 Short offline Completed: read failure 10% 26644 296910
    #18 Short offline Completed: read failure 40% 26643 296916
    #19 Short offline Completed: read failure 20% 26643 296909
    #20 Extended offline Completed without error 00% 26620 -
    #21 Short offline Completed without error 00% 26618 -
    Warning! SMART Selective Self-Test Log Structure error: invalid SMART checksum.
    SMART Selective self-test log data structure revision number 1
    SPAN MIN_LBA MAX_LBA CURRENTTESTSTATUS
    1 0 0 Not_testing
    2 0 0 Not_testing
    3 0 0 Not_testing
    4 0 0 Not_testing
    5 0 0 Not_testing
    Selective self-test flags (0x0):
    After scanning selected spans, do NOT read-scan remainder of disk.
    If Selective self-test is pending on power-up, resume after 0 minute delay.
    ---end output---
    Self-tests 1-8 were all run after I erased the disk. The others were run before I did so. Not listed are the extended self-tests I've started since erasing which, as I say, have simply disappeared.
    The checksum error regarding the log is normal for this disk. At least, I've got that error ever since I started using smartmontools for monitoring so I assume it is normal. (I installed this version of the software in about April 2008 and have used it since.) Also, starting offline testing has never succeeded on this disk (I think I checked into this at the time but can't quite remember - this is not new, anyway).
    Questions
    how should I interpret all this? (Why does Disk Utility say SMART is not supported while smartctl clearly shows it is at the same time? Why do the extended tests simply vanish? Is the drive definitely dying?) I do not want to replace the disk unless I absolutely have to because I understand that replacing disks in 12" PBs is no small matter and cost is an issue. I do not want to replace the machine unless I have to because cost is an issue and, also, I really like this computer and have no idea what I would want in its place, even if expense were no obstacle.
    if it isn't clear whether the drive is dying or not, is there some further strategy I can use to establish this?
    if the drive is dying, is a machine of this age worth repairing and, if it is, under what circumstances is it worth doing so? For example, it might be worth doing if you can do the job yourself, but that might be quite impractical for non-expert (not to mention, inexpert) users.
    if there is a hardware problem (which I obviously think is very, very probable at this point), is it definitely a dying hard drive? (I've seen people write ominous things about disk controllers etc. which I gather are more serious - or less repairable - than a "mere" dying disk.)
    what questions should I be asking you and what are the answers to those questions?!
    Many thanks for your patience in reading this far.
    - cfr

    The 12" PB internals are a bit more complex, for PB's. If you don't want to replace the hard drive yourself or pay someone to install it, you could always get an external firewire hard drive, and use it to boot from and for general usage. Would have to be firewire, since the PB won't book from a USB device. One example of what you could get is a 160GB external hard drive: http://eshop.macsales.com/item/Other%20World%20Computing/MS4U5160GB8/ . All the choices with that case are listed here: http://eshop.macsales.com/shop/firewire/on-the-go
    Have you called any Apple Authorized Service Providers to see what they would charge to install a drive for you? Whether you bought it or they supplied it? You can find a local one in the US at http://www.apple.com/buy/locator/service/

  • SMART Status of Disk

    Hi,
    I have been having quite a few problems with the PowerMac recently - specifically the machine would regularly freeze-up and fail to wake from sleep or after the screensaver had been running. After waiting some time I would eventually give in and powerdown.
    In parallel I was constantly getting HardwareGrowler informing me that 'The SMART status of your startup disk is not supported'.
    Thought I'd be better check the disk and repaired the permissions. Also run Repair Disk from the install disk. It needed repair and finished with the message:-
    1 HFS volume repaired
    1 volume could not be repaired
    Since rebooting SmartGrowler is still telling me that the SMART status of my disk is not supported. Using Disk Utility and selecting info the SMART status is 'verified'.
    Could my disk be on the way out?
    Thanks
    Steffan
    PowerMac 2*2.5 GHz, 4GB RAM, 2*250 GB & PowerBook   Mac OS X (10.4.9)  

    Steffan:
    I'm not one of the "pro's from Dover" but had the experience of my iBook HD expiring recently. So, first thing, back-up everything you want to save now, while the HD may still be somewhat good. What advice I got from others here and the Applecare tech is to run Disk repair from start-up CD several times, not just once--trying to have it run without reporting any issues . . . that would be the easiest. And then run Repair permissions from within the OS's Disk Utility. I had SMAARTReporter iinstalled and I was having similar symptoms as you describe not reviving from sleep w/out power button, etc. and a month later SR finally announced impending doom. You could run the APPle Hardware Test CD and see if anything shows. The key would be to run Disk Repair several tiimes. The Pro's would probably say to run Disk Warrior or Tech Tool Pro to "order the Directory" but I frankly don't know what that is. Good luck--but back-up now.
    eep

  • Hard drive SMART status: do I need to replace the drive?

    Recently I checked my PowerBook's hard drive with Disk Utility, and I got "invalid node structure"--an unfixable error. I backed everything up, reformatted the disk, and copied my files back onto it, and this time Disk Utility reported no error. Disk Utility said the SMART status was "Verified" both before and after, so I wasn't worried.
    However, to make sure the hard drive was okay, I installed smartmontools (the command-line SMART data monitoring program, which I got from MacPorts) to get more detailed information. I got the following scary-looking output (sorry the columns are a mess; I can't figure out how to preserve the spacing):
    Vendor Specific SMART Attributes with Thresholds:
    ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
    1 RawRead_ErrorRate 0x000f 100 100 046 Pre-fail Always - 87253
    2 Throughput_Performance 0x0005 100 100 030 Pre-fail Offline - 26542080
    3 SpinUpTime 0x0003 100 100 025 Pre-fail Always - 1
    4 StartStopCount 0x0032 098 098 000 Old_age Always - 8090
    5 ReallocatedSectorCt 0x0033 100 100 024 Pre-fail Always - 8585639690241
    7 SeekErrorRate 0x000f 100 100 047 Pre-fail Always - 4052
    8 SeekTimePerformance 0x0005 100 100 019 Pre-fail Offline - 0
    9 PowerOnSeconds 0x0032 084 084 000 Old_age Always - 8422h25m28s
    10 SpinRetryCount 0x0013 100 100 020 Pre-fail Always - 0
    12 PowerCycleCount 0x0032 099 099 000 Old_age Always - 6781
    192 Power-OffRetractCount 0x0032 100 100 000 Old_age Always - 44
    193 LoadCycleCount 0x0032 079 079 000 Old_age Always - 215270
    194 Temperature_Celsius 0x0022 100 100 000 Old_age Always - 43 (Lifetime Min/Max 11/49)
    195 HardwareECCRecovered 0x001a 100 100 000 Old_age Always - 82
    196 ReallocatedEventCount 0x0032 100 100 000 Old_age Always - 287047681
    197 CurrentPendingSector 0x0012 100 100 000 Old_age Always - 1
    198 Offline_Uncorrectable 0x0010 099 099 000 Old_age Offline - 2
    199 UDMACRC_ErrorCount 0x003e 200 200 000 Old_age Always - 0
    200 MultiZone_ErrorRate 0x000f 100 100 060 Pre-fail Always - 23714
    203 RunOutCancel 0x0002 100 099 000 Old_age Always - 3728108027884
    The main thing I'm worried about is that some of these statistics are in the "Pre-fail" range--does that mean something really bad? I got my PowerBook in 2004, so the hard drive is old anyway; I assume there is a good chance of a problem some time soon. But how worried should I be?
    Message was edited by: k49

    k49:
    I concur with a brody on the S.M.A.R.T Status. The problem you experienced with your drive initially was a directory issue which would have been corrected by Disk Utility or TechTool Pro. However, reformatting, though the ultimate intrusive method, will certainly do the trick.
    The key, not only in your case but always, is to make sure you have an up-to-date backup of your entire HDD. The best solution would be to backup to an external firewire drive making a bootable clone using SuperDuper, Carbon Copy Cloner, or Disk Utility.
    In addition, if you are nervous about the drive I would keep an eye on it. Run Repair Disk from the installer disk at least weekly to catch any developing issues. You may also want to start researching suitable internal drives, in case you need one, although I would not buy one until you need it. Should your HDD fail, you can then use your bootable clone to format your new HDD, and clone everything back.
    Cheers
    cornelius

  • S.M.A.R.T status failing after 10.4.7 update. Should I be worried?

    After the 10.4.7 upgrade of my iMac Core Duo, the disk utility tries to upset me (with luck) saying that my drive is failing (fatal hardware error). The system might be correct, but I doubt it. The drive seems to working OK (as far as I can tell). However, the system says to backup 'as much as possible' and replace the drive.
    Is this just a software issue or is my drive really on the edge of dying?
    There is a 136 Gb Mac partition, and a 15 Gb Windows partition.
    The repair and verify buttons in disk utility do not work. It seems there is not much I can test.
    Thanks,
    Armand
    IMac Core Duo 1.83   Mac OS X (10.4.6)  

    Check this link regarding SMART technology.
    http://www.ariolic.com/activesmart/smart-technology.html
    This is not something you should ignore or doubt and is not a software issue especially if the drive cannot be repaired by Disk First Aid repair and the SMART status indicates the hard drive is failing.
    Apple does not manufacture hard drives and hard drives can and do fail even when new and still under warranty. I've owned a number of Macs over the years and I experienced a complete hard drive failure only once - before SMART technology was available on a G3 PowerBook. The PB was less than one year old and without any warning it happened. Apple replaced the hard drive under the standard 1-yr warranty period but foolishly I didn't maintain a backup at the time (since the computer was new) and none of my existing data was recoverable and I lost everything.
    Per the SMART status warning, backup your data NOW and assuming your Mac is still under warranty, call AppleCare to have the hard drive replaced.

  • S.M.A.R.T. Status: Failing - Can't Erase

    One of my dives has a S.M.A.R.T. Status of Failing. This is backup drive, so there is already a direct copy of it. The drive is still under warranty but before I send it back, I want to try and reformat it. In disk utility, I am not able to erase the drive. Is this because of the S.M.A.R.T. Status? Is there a way around this? Can I temporarily turn off the S.M.A.R.T. readings?

    The status report tells you the drive is failing. Don't try to reformat the drive. It's under warranty so get it replaced.
    Since you've told us nothing about what you see in DU when your try to format the drive, we can't give you any input. However, the SMART status has nothing to do with formatting the drive, but if the drive is failing then that could be why. You could try the following:
    Extended Hard Drive Preparation
    1. Open Disk Utility in your Utilities folder.
    2. After DU loads select your hard drive (this is the entry with the mfgr.'s ID and size) from the left side list. Note the SMART status of the drive in DU's status area. If it does not say "Verified" then the drive is failing or has failed and will need replacing. SMART info will not be reported on external drives. Otherwise, click on the Partition tab in the DU main window.
    3. Set the number of partitions from the drop down menu (use 1 partition unless you wish to make more.) Set the format type to Mac OS Extended (Journaled.) Click on the Options button, set the partition scheme to GUID (only required for Intel Macs) then click on the OK button. Click on the Partition button and wait until the process has completed.
    4. Select the volume you just created (this is the sub-entry under the drive entry) from the left side list. Click on the Erase tab in the DU main window.
    5. Set the format type to Mac OS Extended (Journaled.) Click on the Options button, check the button for Zero Data and click on OK to return to the Erase window.
    6. Click on the Erase button. The format process can take up to several hours depending upon the drive size.

  • Disk Utility is reporting a fatal hardware error-S.M.A.R.T. status failing. Is there hope?

    OS 10.5.8 on a 1.8 GHz Power PC G5. Installed Western Digital WD1002FAEX as a second internal hard drive. I also installd the jumper needed to slow HD down for this computer. Initialized and formated the HD was able to back up a large iPhoto file and am still able to acceass the file from the new HD. Now Disk Utility is reporting a fatal hardware error-S.M.A.R.T. status failing. Is there hope?

    Is that on your first drive or the new one???
    Only experience I had with SMART warning was that in less than 48 hrs it was dead for good.

  • Thinkpad T410 SSD Smart Test Fail

    About 2 weeks ago started getting this Windows error message
    The following hard disks are reporting failure:
    Disk Name: SAMSUNG MMCRE28G8MXP-0VB
    Volume C:\
    Ran Lenovo Solution Center Hardware scan and everything passed except the SSD, here are the results.
    Result code: WHD00F001-WI3X4K
    SMART status test - Failed
    Targeted read test - Passed
    Random seek test - Passed
    Funnel seek test - Passed
    Drive Info
    Firmware: VBM1EL1Q
    Size: 119.24GB
    Partition: MBR
    Any ideas?  I can't find anything anywhere on this error.  

    Welcome to the forum!
    Sounds like a failing SSD, but there have been reported one too many false positives of this nature...
    Download and run HD tune to check the condition of the drive.
    http://www.hdtune.com/
    Good luck.
    Cheers,
    George
    In daily use: R60F, R500F, T61, T410
    Collecting dust: T60
    Enjoying retirement: A31p, T42p,
    Non-ThinkPads: Panasonic CF-31 & CF-52, HP 8760W
    Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

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