Powerpoint converter hangs with converting PP presentation with audio

Hi all,
I've been using Captivate v5 before. Now I've starting Captivate 6 and now I've got an issue:
When I import a Powerpoint presentation (2003) with a voice over, made in powerpoint, the powerpoint converter hangs. No response on any click. The taskmanager gives a CPU load of a continues 15%.
This procedure did work in v5.
When I delete the voiceover in Powerpoint and import this presentation, it gives no problem. All the settings are default. Do I have to configure something??
regards,
Bert

Hi there,
Thanks for reaching Adobe Community. Please accept my apologies for the inconvenience.
Please try the below steps and then try to reimport the PowerPoint Presentation.
Windows XP:
Close Captivate.
Go to C:\Documents and Settings\[user name]\Local Settings\Application Data\Adobe\Adobe Captivate 6
Rename the Captivate 6 folder to anything.
Try to reimport the project.
Windows Vista/7:
Close captivate.
Go to C:\Users\[user name]\AppData\Local\Adobe\Adobe Captivate 6
Rename the Captivate 6 folder.
Hope this helps!
Thanks!

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Powerpoint converter hangs with converting PP presentation with audio

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