PPTP disconnects randomly

I am trying to connect to a server behind my airport (timecapsule) via a VPN with PPTP. After random seconds the connections drops. It uses to work without the airport. I have found this topic on the internet stating airport has some problems (aug 2008...). No solution is given.
Anyone any thoughts?

adminrobin wrote:
Primary gateway to the internet is a adsl router. The airport is connected to it with a specific ip subnet. Moreover the airport is in nat mode because i want to use the 2 seperate wifi's in the aiport. I opened the gre and pptp ports in both appliances. Everything seems to work well because connection sets up correctly and works for sevral minutes. Something is triggering the vpn to collapse.
Did I understand correctly that pptp is not its thing, concerning the aiport? Why? Because of the call ID in pptp?
The trouble with double NAT is forwarding packets in a double step.. from one NAT router to the next one is never reliable. NAT by its nature is adding extra port information to direct the packet to the right device, since it cannot use IP. Somewhere along the line that always messes up.
Apple also have broken pptp in various firmware of the airport and TC.. so they are uninterested in it.
I understand why you are using the TC to route .. the best idea then is to bridge the modem if your ISP allows pppoe authentication. Or add another pure WAP like airport express for guest network, so you can keep the TC in bridge.

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[SOLVED] External USB HDD drive gets disconnected randomly

Hi,
I'm encountering problem with external HDD drive. Recently I've installed a new drive and reinstalled Arch. I use my old disk as external one connected by USB. Unfortunately it get's disconnected randomly. This is what I found in journal:
journalctl
lut 22 17:06:39 t61 kernel: usb 2-1: USB disconnect, device number 2
lut 22 17:06:39 t61 udisksd[346]: Cleaning up mount point /run/media/kuba/ExtStorage (device 8:19 no longer exist)
lut 22 17:06:39 t61 systemd-udevd[165]: error opening USB device 'descriptors' file
lut 22 17:06:39 t61 kernel: Buffer I/O error on dev sdb3, logical block 33062912, lost sync page write
lut 22 17:06:39 t61 kernel: JBD2: Error -5 detected when updating journal superblock for sdb3-8.
lut 22 17:06:39 t61 udisksd[346]: Cleaning up mount point /run/media/kuba/ea5c6a7b-1f73-4527-b99c-29920084bd42 (device 8:17 no longer exist)
lut 22 17:06:39 t61 kernel: Buffer I/O error on dev sdb1, logical block 5275648, lost sync page write
lut 22 17:06:39 t61 kernel: JBD2: Error -5 detected when updating journal superblock for sdb1-8.
lut 22 17:06:40 t61 kernel: usb 2-1: new high-speed USB device number 4 using ehci-pci
uname -a
Linux t61 3.18.6-1-ARCH #1 SMP PREEMPT Sat Feb 7 08:44:05 CET 2015 x86_64 GNU/Linux
smartctl -a /dev/sdb
smartctl 6.3 2014-07-26 r3976 [x86_64-linux-3.18.6-1-ARCH] (local build)
Copyright (C) 2002-14, Bruce Allen, Christian Franke, www.smartmontools.org
=== START OF INFORMATION SECTION ===
Model Family: Western Digital Scorpio Blue Serial ATA
Device Model: WDC WD3200BEVT-00A23T0
Serial Number: WD-WXG1AB002023
LU WWN Device Id: 5 0014ee 2054a2f6c
Firmware Version: 01.01A01
User Capacity: 320,072,933,376 bytes [320 GB]
Sector Size: 512 bytes logical/physical
Rotation Rate: 5400 rpm
Device is: In smartctl database [for details use: -P show]
ATA Version is: ATA8-ACS (minor revision not indicated)
SATA Version is: SATA 2.6, 3.0 Gb/s
Local Time is: Sun Feb 22 20:46:13 2015 CET
SMART support is: Available - device has SMART capability.
SMART support is: Enabled
=== START OF READ SMART DATA SECTION ===
SMART overall-health self-assessment test result: PASSED
General SMART Values:
Offline data collection status: (0x00) Offline data collection activity
was never started.
Auto Offline Data Collection: Disabled.
Self-test execution status: ( 0) The previous self-test routine completed
without error or no self-test has ever
been run.
Total time to complete Offline
data collection: ( 7800) seconds.
Offline data collection
capabilities: (0x7b) SMART execute Offline immediate.
Auto Offline data collection on/off support.
Suspend Offline collection upon new
command.
Offline surface scan supported.
Self-test supported.
Conveyance Self-test supported.
Selective Self-test supported.
SMART capabilities: (0x0003) Saves SMART data before entering
power-saving mode.
Supports SMART auto save timer.
Error logging capability: (0x01) Error logging supported.
General Purpose Logging supported.
Short self-test routine
recommended polling time: ( 2) minutes.
Extended self-test routine
recommended polling time: ( 93) minutes.
Conveyance self-test routine
recommended polling time: ( 5) minutes.
SCT capabilities: (0x7037) SCT Status supported.
SCT Feature Control supported.
SCT Data Table supported.
SMART Attributes Data Structure revision number: 16
Vendor Specific SMART Attributes with Thresholds:
ID# ATTRIBUTE_NAME FLAG VALUE WORST THRESH TYPE UPDATED WHEN_FAILED RAW_VALUE
1 Raw_Read_Error_Rate 0x002f 200 200 051 Pre-fail Always - 1
3 Spin_Up_Time 0x0027 152 147 021 Pre-fail Always - 1375
4 Start_Stop_Count 0x0032 096 096 000 Old_age Always - 4249
5 Reallocated_Sector_Ct 0x0033 200 200 140 Pre-fail Always - 0
7 Seek_Error_Rate 0x002e 100 253 000 Old_age Always - 0
9 Power_On_Hours 0x0032 087 087 000 Old_age Always - 9983
10 Spin_Retry_Count 0x0032 100 100 000 Old_age Always - 0
11 Calibration_Retry_Count 0x0032 100 100 000 Old_age Always - 0
12 Power_Cycle_Count 0x0032 096 096 000 Old_age Always - 4032
192 Power-Off_Retract_Count 0x0032 200 200 000 Old_age Always - 113
193 Load_Cycle_Count 0x0032 162 162 000 Old_age Always - 114798
194 Temperature_Celsius 0x0022 115 096 000 Old_age Always - 28
196 Reallocated_Event_Count 0x0032 200 200 000 Old_age Always - 0
197 Current_Pending_Sector 0x0032 200 200 000 Old_age Always - 0
198 Offline_Uncorrectable 0x0030 100 253 000 Old_age Offline - 0
199 UDMA_CRC_Error_Count 0x0032 200 200 000 Old_age Always - 0
200 Multi_Zone_Error_Rate 0x0008 100 253 000 Old_age Offline - 0
SMART Error Log Version: 1
No Errors Logged
SMART Self-test log structure revision number 1
Num Test_Description Status Remaining LifeTime(hours) LBA_of_first_error
# 1 Short offline Completed without error 00% 7530 -
# 2 Short offline Aborted by host 90% 7530 -
# 3 Short offline Aborted by host 90% 6969 -
# 4 Short offline Aborted by host 90% 5007 -
# 5 Short offline Completed without error 00% 5006 -
# 6 Short offline Completed without error 00% 3168 -
# 7 Short offline Completed without error 00% 1270 -
# 8 Short offline Completed without error 00% 944 -
SMART Selective self-test log data structure revision number 1
SPAN MIN_LBA MAX_LBA CURRENT_TEST_STATUS
1 0 0 Not_testing
2 0 0 Not_testing
3 0 0 Not_testing
4 0 0 Not_testing
5 0 0 Not_testing
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After scanning selected spans, do NOT read-scan remainder of disk.
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So it's like I want to continue watching a movie from external drive and then player crashes because my hard disk partitions got unmounted...
I'm wondering if it can happen because disk is underpowered (it's connected only to one USB port because I lost my original USB cable which had two USB plugs). Anyway it would be strange as problem occurs also when disk is 'idle' so then the power consumption is also lower I assume. I can only say this disk was working just fine when used as internal drive. Any ideas?
Last edited by jakub (2015-02-22 20:08:50)

Your recommendation to check cable was just - a good recommendation I played a little bit with the B connector and disk immediately stopped working. OMG it was so simple ;p Thanks. I have to buy a new cable (I hope the case is all right).
EDIT:
Confirmed with portable mp3 player. Cable (B connector) is damaged.
I just won't delete this thread as it's a perfect example to show that basic stuff and simplest things should be always checked first !
Last edited by jakub (2015-02-22 20:28:26)

My Airport disconnects randomly when USB disk is attached..HELP NEEDED !!!!

My Airport Extreme disconnects randomly when USB disk is attached, I have searched this forum but found now obvious solution.
The Airport Extreme has the latest firmware.
Since the airdisk solution is quite useless at this time, I would kindly accept any kind of help .....thanks
Sieber

Len61 got my reply, I have copied below.
Hi - I have been on the phone with support 4X since late December - all good calls. They have been scratching their heads on this issue.
I have 2 printers and 2 drives on the airport -recent experieinces = printers have always behaved, drives have appeared / vanished / "drive needs repair" and it's just fine...
Cutting out the interim fixes, here are the simple but important solutions and everything has been stable for days now.
* rolled back to AEBS firmware 7.1.1
* replaced the passive USB hub with a powered hub ** This is when joy arrived
* make sure your drive has a block size of 512
You can run guest mode however you want, since adding the new hub, it hasn't mattered.
I haven't been brave enough to upgrade firmware to 7.2.1
cheers

M451dn disconnects randomly

Greetings!
I have two printers over here, both M451dn's. One of the M451's will disconnect randomly from the computer. It does not disconnect completely, leaving the M451dn's printer object faded. Instead it creates a new "unknown device" and refuses to function after that. Every time it does this, it displays "HP Web Services" from its menu automatically. The solution (albeit temporary) is to restart the computer or printer, or replug-in the USB cable from either the printer or computer. After that the printer starts printing from the queue in Windows, and functions normally. It only takes a few hours of use for the printer to go back to its old behavior.
I have swapped power and usb cables. Reinstalled the driver, and even plugged the printer directly in to the wall instead of a power strip. Obviously, I could test to see if it is the printer by swapping it for the other functioning printer. But, I wanted to post and see what HP's forum thought first.
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These bugs should be related to both 5508 and 4400, pls. see Cisco's software advisory:
http://www.cisco.com/web/software/Wireless/Deferral/Software_Advisory_6_0_196_0.html
You can try both versions to see if the bugs be fixed. If your problem still not fix after upgrade, you have to open debug(debug client xxx) in WLC, use some wireless analyzing tools to capture the packets and check what happened during the disconnection(always remember to use NTP to sync all the related equipments' time). And of course, call Cisco TAC.
Before that, you definately should do some site survey to see if there's any coverage hole, also do some testing especially with simple environment as suggested by George. For example, firstly choose open, no ecryption for the WLAN, no session time out, no aironet extention, no dhcp(using static IP), enable low data rate such 1M/2M, etc. then test it, if problem disappear, then add more parameters towards your final enviroment to see which parameter cause the disconnection. If problem still exist, you need to check Intermec wlan driver, call TAC.

IDEAPAD V460 - USB port disconnects randomly

Hi Community,
I am in a trouble with my IDEAPAD V460, 59 - 044185 (4th one from the beginning) which I purchased around a couple of years back. It was working fine without this annoying issue until recently. This partiular model comes with three USB ports, two on the left side, one on the right side.Since around last 15-20 days, any device plugged into any one of the two USB ports on the left hand side of the laptop is getting disconnected randomly. I use an iBall 4*1 USB hub to connect one keybaord, one mouse and one modem to any one of the USB ports on the left side. Initially I thought it to be a software issue. But reinstalling the OS or even switching over to other OS did not solve the issue. To probe more, I refrained from using the hub and connected two of the mentioned devices directly to the left side ports. Still, the problem persists, but the frequency of disconnection is less. Sometimes, the devices gets reconnected, sometimes do not. That is also in a random fashion.
One of my friend having a Y500 model also having similar issue. As you can understand, given the number of USB devices we use everyday, it's hampering my day-to-day activity.
Two years being passed, I am out of warranty. I found that there are so many people around here also having same or similar issues. Presently, my perception is that those to USB are not being able to pull out enough power to maintain +5V and causing this random disconnect. Any idea what to do?

Hi
Welcome To Lenovo Community
We are really sorry to hear about the issue you are facing,
Please confirm if your experiencing same issue when you connect USB device on right side USB port
Do give this a try and let us know
Hope This Helps
Cheers!!!
WW Social Media
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My second screen disconnects randomly after installing Yosemite. ¿Any suggestion?

My second screen disconnects randomly after installing Yosemite. ¿Any suggestion?

Hello Juanjeli,
Thanks for the question. Based on what you stated, it seems like you are having trouble using an external display. I would recommend that you read this article, it may be able to help you resolve or isolate the issue.
Apple computers: Troubleshooting issues with video on internal or external displays
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Laptop & PS3 disconnects randomly from 2.0 hub!!

Help to resolve??
why does my laptop and PS3 disconnect randomly from my homehub!! when I had the Orange Home hub for 18 months this never happened??? it also automatically switches to bT Openzone!!!
Hub is no more that 7ft from equipment with direct line of site and also is sited in the same postion as was the Orange Home hub??
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try downloading and running a program called inssider. this will show all wireless routers in your area and what channel they are using, maywell be someone else on same channel
(If I have helped you in any way to say "Thank You" please click on the star next to the message. Thank You)
If I have solved your Issue please click the "Mark as accepted solution" button.

FireWire400 Drive disconnects randomly - Acomdata 250GB External - Help?

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GoFlex drive disconnects randomly after ML install

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FME disconnects randomly while live encoding

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when doing a live encode with Flash Media Live Encoder 3 to FMS 3.5, the encoder disconnects randomly after 1 to 8 minutes. It takes about 50 seconds for the encoder to recognize the lost connection, then it re-connects. I tried to encode from different locations, but the problem remains.
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I suspect the problem with Network connection;
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Handhelds disconnects randomly

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We have a 4404 WLC. Handhelds are disconnecting randomly. I am getting :
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mso-style-parent:"";
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font-family:"Calibri","sans-serif";
mso-ascii-font-family:Calibri;
mso-ascii-theme-font:minor-latin;
mso-fareast-font-family:"Times New Roman";
mso-fareast-theme-font:minor-fareast;
mso-hansi-font-family:Calibri;
mso-hansi-theme-font:minor-latin;
mso-bidi-font-family:"Times New Roman";
mso-bidi-theme-font:minor-bidi;}
*Dec 17 14:32:02.151: %DOT1X-3-MAX_EAPOL_KEY_RETRANS: 1x_ptsm.c:407 Max EAPOL-key M3 retransmissions exceeded for client 00:0b:6b:af:1b:as
these logs. I set the EAPOL key timeout ve retries to maximum values but still getting the logs.
We use like 30 handhelds. 7-8 of them disconnects randomly. The handhelds are reconnecting after 15 minutes which is along time for us. I have looked at the handheld logs it retransmits the key and gets timeout. I have tested the field with 3 handhelds while roaming. None of them disconnected but sometimes handhelds disconnects. Maybe this happens on same handhelds. I will look for it.
I have searched the forum but couldn't find any solution. I use agressive load balancing. WPA/WPA PSK for authentication.
Software Version 6.0.196.0
Any trick on handhelds or on WLC side that can be done?
I found this article = http://intermec.custhelp.com/app/answers/detail/a_id/9432
Will try to set these setting on the handhelds. Maybe some of you experience the problem.

These bugs should be related to both 5508 and 4400, pls. see Cisco's software advisory:
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WRT54GS v7 Disconnects random

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Change the Wireless security mode to WEP, Encryption should be 64 bit.Leave the passphrase blank, don't type in anything...Under WEP Key 1 type in any 10 numbers please(numbers only and no letters eg: your 10 digit phone number) and click on save settings...
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Click on Advanced Wireless Settings
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Connection keeps disconnecting randomly on WRT54GS

I have a WRT54GS router using AT&T DSL. My computer (Vista 64-bit) has a Linksys WUSB600N wireless adapter.
Recently, I've been disconnecting randomly from my router. Once I've disconnected, I have to restart the computer because I can't see my router under the "connect to a network" option. I've just tried changing the channel from 6 to 1, but it still didn't work. I reinstalled my adapter's driver, but it still occurs.
My sister's laptop and iPod Touch have no problems with disconnecting. I don't know what else to try. It's hard to get any work done.

Have you downloaded the drivers for the wireless network adapter from the Linksys website and tried to update the drivers on your computer and then install the drivers on your computer and then try to connect to your wireless network.

X301 WiFi disconnections random

Lenovo X301
I have just purchased 2 x Lenovo X301's Model 2776-LEG and downgraded to XP SP2. The Laptops cost over £1,500 each !.
The Wifi card is a Intel 5300. The laptop connects to my access unit fine and I can use the internet for a good 1 to 2 hours fine without any issues.
At random times after this it will disconnect from the Router / Access unit. I then use the ThinkVantage Access Connections to Connect again to my WiFi and it works again for a few hours, and then disconnects again. I have disabled all Power saving features, in Control Panel, and also on the network adapter as far as I can see. I changed my Dlink Access units, and have just purchased a Linksys Wireless -N wap4400N access unit to see if this helps, but no success still disconnects
I spoke with 1st line Lenovo helpdesk who advised to upgrade .Net Framework to 3.50 which was a big mistake, Laptop went very very slow afterwards , and had to uninstall and keep at .net 3.0. I have also updated Access connections to 5.21 and no difference. I am awaiting Lenovo 2nd Tier support to call me back to see what else I can do.
Q1: Is anyone else suffering from the same issue ?
Q2: I see Intel have a later 5300 driver, and want to know if anyone installed it without any issues, and did it fix the disconnection issue ?
Q3: Why are Lenovo sending out £1,500 laptops that have not been fully tested fully with both hardware and software !!!!.
I have AVG 8.5 Installed, and BeCrypt dat protection software , which in the past have not caused problems with Lenovo T60 and T61 laptops
A very Annoyed customer !!!!!!

I´m having the same problems. I bought this fancy X200 machine for my wife and it´s driving her mad. It disconnects randomly like you describe and I have reinstalled the operating system (XPpro), tried a different router, done the things mentioned above and even changed the IP. I took it to the dealer for a checkup but they could not find enything and charge me for it so now I´m looking at selling this crap(if I can find somebody that I really don´t like) and get her a HP like I´m using.
I thougt I was buying quality but I have only got a crap machine and crap service. If somebody here can come up with a solution or even just an explanation I´d like to hear it.
Good luck to ya all
Arnar

IChat disconnects randomly, delays before notifying user

Hi,
I've experienced the following problem for about a year now, on various operation systems and internet connections. iChat disconnects randomly but delays before notifying the user. The screen appears as though iChat is working fine, but the user, of course, cannot receive incoming messages. Outgoing messages appear to send fine, but the recipient does not receive them. After a few minutes iChat displays a warning message that says the user is disconnected, and after relaunching the application, it works fine.
Do you have any insights on this problem?
Thanks,
Jason

HI Jason,
I see this problem occassionaly.
It seems to effect me most on Mondays and if the text chat person also wants to Video test.
Sometimes the Video chat fails but the text chat goes very slow and then deleivers several reponses all at once.
This could be several things.
AIM server update day.
Need for 'housekeeping'/Routine Mainteneance
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I would think your is the second as I only have part of what you have. You have also got a PowerBook which I guess is not on to let the Cron scripts run at night. (see link)
Ralph

PPTP disconnects randomly

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