Pre-Approved Credit Check Problem

Okay. This is really a god awful nightmare. I am from Washington D.C. and I bought my phone in Boise, ID. At the store the gentleman asked me if i wanted to do the credit check there to save me a trip if I didn't get approved.
I agreed and was approved with no deposit. They gave me a pre-approved credit check number.
Upon filling out my billing information in iTunes I enter in the Pre-Approved code and the SAME address I gave the man at the store. I then get an error saying that they will NOT accept this code because the addresses do NOT match up. Therefore I have been unable to even begin the activation process.
I called the number they gave me. They told me I had to go to the store to fix it. I went. The people at the store looked at me like I had broccoli coming out of my ears. I was there for three hours (having been there for three hours for the phone) when they eventually told me to come back tomorrow.
I called the support line again. We hit a brick wall. All in all I have been transferred atleast five times for a total of five hours on the phone. I want to return this blasted device but they are demanding a 10% restocking fee for SOMEONE ELSES mess up.
So let's do the math. I waited three hours. Had a credit inquiry posted to my report. Paid $600. Talked to support for over five hours. And made a 20 mile drive three times.
I DO NOT WANT THIS PHONE ANYMORE. However. I would rather eat the $600 then pay the %10 percent return fee. A big EFF YOU to apple and at&t.
Now if I finally do get it activated I look forward to waiting another four days for it to work.

Well all the information I am putting in is valid, not made up. And still nothing!
Anyone successful with this?
Also, if I just skip putting in the code I get further in the activation, up to the point where it tells me my three options with AT&T. At this point there is a LINK that says "I have a pre-approved credit code", but that link just returns you to the very beginning page (same as starting over)... wonder if it's broken or supposed to work that way?...

Similar Messages

  • Pre-approved Credit Checks @ Apple Stores?

    I was wondering if Apple does the credit checks when you purchase the iPhone or do you have to go to AT&T to get a pre-approved credit check? They already said I was approved when I got my credit checked from AT&T a couple days ago but I want to double check to make sure they're will be no problems with the activation of the phone. I heard people got their credit checked and were given the ok but took the phone home and said something about calling AT&T for problems concerning their credit checks. Any help would be appreciated.

    I don't know if Apple does any credit checks, but I do know that the AT&T folks have been trained to really push people to do a credit check at the store. The reasoning is if you don't, and have the credit check performed in iTunes when activating, if there is a problem, i.e. deposit required, a return visit to the AT&T store is required. Also, once the iPhone box is opened, it is subject to a 10% restocking fee.
    If you have no conserns regarding your credit, you can insist to buy an iPhone without a credit check. They will try to pressure you, but will sell you one without a credit check. The credit check will then be performed when you do the activation at home.

  • Dynamic Credit check - problem -Delivery creation from Sales order

    Hi
    we have a problem which i would appreciate some help with.
    Sales order is blocked for credit and subsequently released via VKM1
    BUT as soon as line item is selected and then Sales document > deliver -
    the Dynamic credit block kicks in again straight away, no other changes have been made
    why is this occurring ?
    I managed to get round the problem by creating delivery via VL10c and selecting line item and then create in background

    Hi Tony,
    Do you have a credit check active again at Delivery level?
    In OVA8 - for the combination of credit control area, risk cat & credit group - please check field 'Number of days'.
    If you do not wish to carry out the credit check again for the released doc, here you can maintain the number of days.
    Description of F1 for this field is as below.
    Credit check: Number of days without check
    Specifies the number of days after which a changed document must be re-checked for credit.
    Use
    This function is used for checking documents that have already been released by a credit representative, but that have subsequently been changed. The system does NOT carry out another credit check if the following conditions are met:
    The value of the changed order is not greater than the value already approved for credit (inclusive of the deviation factor), AND
    The current date is not greater than the original release date plus the number of days specified here
    thanks
    Anirudh

  • Credit Check Problem - Incorrect status in VBUK after items are rejected

    Hi All,
    I create a sales order initially and if it goes on to a credit block, the field VBUK-CMGST (overall status of credit checks) is set to B or C and an entry is made in the table VAKCR. However, when I reject all the items of that order, the entry in VAKCR is deleted but VBUK-CMGST is not reset. I assumed that if all the items are rejected then the crdit check should run again and reset VBUK-CMGST as not relevant. This is causing problems as lot of orders are showing up in V23 report as blocked for billing even though there is nothing to deliver or bill.
    Can any one help with proper config to over come this or with any OSS Note that you may know. We are on ECC 5.0
    Thank You,
    sckr

    I tried what you suggested and it seemed like the most reasonable thing to do. However, I was told that unrejecting a line item will not do the credit check again and any credit blocks should be removed using VKM3. I have also moved from my previous job so I no longer need to look into this. I am sorry for not replying earlier.
    Thanks for your suggestions

  • Accepted Penfed Credit Card CLI Pre-Approval!!!

    Penfed offered me a CLI for credit card last week. I didn't decided until today. I didn't take the max amount of pre-approval (up to $21.4K).  I didn't want to get denial. I only accepted the amount $7800. I chose my Penfed Rewards Visa Signature Card for the limit increase. It only got $5K.  I got approved for the full amount $7800 after completing the pre-approved application. They increased from $5000 to $12.8K. Now, it is waiting for manual review.    Ron. 

    Ron1 wrote:
    jcef1955 wrote:
    Congrats...I guess...maybe?Uh yeah, why not take the entire offer? $5K to $21K+ is a great offerPre-APPROVAL? Why the need for an analyst if it's pre-approved?How old are your accounts? Current scores?Thanks!!!!! I know they are very conservative. They might not approve the whole amount $21.4K. Why they need people to look at the apps? Conservative.  It is from two yrs old to a year old. EQ scorre is 780.  Ron.
     I guess what I don't understand is "PRE-Approval", not to be confused with PRE-selected or PRE-qualified! Doncha just Esign on the dotted line?

  • Problem with document going back into credit check

    Hi Gurus,
    I have a scenario where the document that is released from credit check is coming back into credit check before the stipulated time.
    Further information:
    1. OVA8 for the particular credit control area and risk category has the settings as follows:
            a. Released documents are still unchecked: Deviation is blank and number of days = 30
            b. Checks:  Static credit check is enabled and includes open orders and open deliveries, Max.doc.value, number of days 
                 are blank,
    2. Value of the document is not increased and the dates are not advanced however there is a open delivery and the value of the SO + Open delivery would increase the Limit set for the customer..
    But my question is once the SO is released through VKM3 why is it coming back into static credit check.. Request your inputs.
    regards
    Joseph

    Hi Arun,
    CHECK_CM program had thrown up one message that i need to check for the infostructures 0066 and 0067 in the transaction code MCVR and there the message it shows both these infostructures is that there is no updating!! by the way update group is 12. Am i missing something here?
    As suggested by you i checked up the change document status wherein it shows that the requested delivery date & billing date have been changed and that time matches the time at which the SO went back into the credit check...The question that lingers on is why did it get into credit check and the details are as follows:
    Document creation date: 21.09.2010,
    Date of moving into credit check 1st time: 21.09.2010
    Date of release of credit check: 27.09.2010 @ around 10.35am
    Date of changes to the dates: 27.09.2010 @ 11.35 am
    Date on which document came back into credit check: 27.09.2010 @11.35 am
    In OVA8 it is configured as " 30 days" under released documents are still unchecked and since no changes were made to the invoice value, critical fields, next review date are not checked.. the document should've come into credit check on 27.10.2010.. Pls suggest.
    Thanks
    Joseph

  • How long does credit check take for pre order?

    I signed up for Verizon while ordering the new iPhone. Haven't heard anything from them. Could this be because they still haven't processed my credit check? How long does it usually take?

    Credit check number.  Call them right away to make sure everything is OK.
    1-877-262-2826

  • Pre-Approved for Merrick Double Your Line BUT...

    I've been rebuilding my credit for a little over a year and have had great success with it so far. Last week I received a pre-approval offer for Merrick Bank's Double Your Limit, with what I think are probably some of the best terms they offer: No annual fee$1250 limit, to double in 7 months if conditions are met0% interest for 12 months19.45% thereafterI had decided to accept this offer as I really want to close my CapOne Secured, but there's one problem... They ran their original soft pull in May, but I just barely opened an Amazon Store Card. I checked on MPM, and my scores have fallen almost 40 points across the board since yesterday. Honestly I'm pretty surprised the hit was so drastic; I expected there would be some decrease due to the inquiry and the decline in Average Age of Accounts, but 40 points seems excessive. It's probably because I made a purchase on the card that brought the utilization up to 32%, but my overall utilization is excellent... Anyway, that's not the point. The point is, I'm afraid to try to accept the offer now. Has anyone been offered terms like these with a lower score? Mine was about 710 when they pulled, is now 670. I already made a payment that brought my Amazon utilization down to 23%, and will make another in about two weeks. Is there any chance my scores will rebound by the end of the month? The offer expires August 27th. Do you think if I let it expire, wait for my scores to increase, and then call they might re-extend the offer? I know it's not the very best card or anything, but it would be my first granted unsecured, and my first with an interest rate under 20%. I'm still very timid about applying for cards, even with my credit being improved (though less so now lol) so the pre approval made me feel a little more secure until I checked MPM. Now I'm just kind of bummed  Thanks in advance for the feedback.

    It's my understanding that Double Your Line is Merrick's credit rebuilding card. They have a secured version, and unsecured which is invite only. The invitations often have different APRs and fees based on the soft pull the do for the invite. This was the card and terms offered to me at 710, which obviously they won't approve at 670. Ignore me, I'm an idiot... I thought you were saying my scores weren't good enough for Merrick so I was confused! I like the Quicksilver, also like the Chase Freedom, I'm just worried my scores aren't high enough for either after this recent hit.

  • Credit Check/Online Order Charges

    I just placed an order around 425pm pacific time for a new phone. I am a new user signing up for a brand new account. Shortly after I placed my order I noticed that they charged my debit card already. They also updated my order status to shipped, but do not show any tracking number.
    I called VZW and spoke to several customer service representatives, and also TeleSales department and they told me that my order could not be looked up due to the fact that it was placed online today. They also said that my order would not be in the system until monday, my card would not be charged until monday, and it would not be shipped until monday.
    I am concerned because I have a sketchy credit history with cell phone bills and a prior VZW account from several years ago.
    My questions are these two:
    1) Do they only charge your card if the phone ships the same day?
    2) I assume I passed the credit check for them to charge my card, or somehow there is an error in the system to let me get through
    I really did not think they would approve the credit but thought it would be worth a shot to try with the sales going on.
    Any insight would be great, thanks.

    Thanks for the insight. According to my bank, Bank Of America. It specifically lists the charge as an "Authorization". Not a hold. The money has been taken out of my account. Sure, if it never ships, they can reverse the transaction. But thats not the point.
    We can argue about words all day. All I posted was a question for some insight as to why they AUTHORIZED a charge and updated my order status to shipped without a tracking number. If they havent shipped it yet, they should not have authorized a charge on my account and updated its status to shipped. This is what VZW Customer Service Reps told me. They will not authorize a charge or update it to shipped until it ships. I was told twice from 2 different Reps, that if these two things happened then IT MUST HAVE SHIPPED.
    But, only time will tell. If they dont ship it until monday then I have no problem with it. I just need to know when to be home to sign for it. Or I need a tracking number so I can authorize FedEx to leave the package with no signature.

  • App for pre-approved card or wait?

    I have a C1 platinum 800 limit since april and a C1 Quicksilver - the one with the annual fee - $500 limit that I just got in the beginning of July.  I know I should have at least 3 revolving credit lines.  I would like to get the third one established sooner rather than later and then start to garden and age off the multiple inquiries I have while working on some other areas of my rebuild. I want as much time as possible to recover from the hit I assume my score will take when I apply and to age the account before we start searching for mortgages hopefully next spring/summer. I check for pre-approvals all the time because I'm a bit obsessed and I finally got one for the Discover it card.  No other credit cards give me pre-approvals yet.  Scores are 618, 638, 644. I honestly don't know if I want a discover card.  I don't know what I want.  The amount of information is all overwhelming and goes right over my head.  I need some kind of comparison chart designed for a 5 year old to understand.  (does that exist anywhere?) I'm trying to go about this rebuild the RIGHT way.  But I am driving myself crazy trying to figure out which is the RIGHT card.   Should I get it because I can (probably) or should I hold off until something better comes along - and how will I know what's better?  

    Update, from this thread: http://ficoforums.myfico.com/t5/Credit-Cards/Discover-online-preapproval/td-p/3023272 "Does it say anywhere on the page.... "Congratulations, you are pre-approved for the following cards/products?"  If not, it is probably the standard offer page when there isn't a pre-approval." I just tried the link again and it gave me the "Here's The Card We Found For You" with a merlot colored Discover IT. 
    I tried it again with the name Snoop Dogg and SSN 1234 and it gave me "Here's The Card We Found For You" with the silvery blue Discover IT card....

  • Stop Credit check to happen again on VA02.

    Hi Gurus,
    In my credit card Sales order process. We do the normal release from Credit hold and then the credit card authorization happens.After credit card authorization the order goes back on credit hold. how can I stop order to back in credit check ?
    Kind Regards

    Hi
    In OVA8...the option to provide 'Deviation%' and 'Number of days' in the section - Released documents are still unchecked might help you to resolve your problem. Below is the F1 help documentation...
    Credit check: Number of days without checkSpecifies the number of days after which a changed document must be re-checked for credit.
    Use
    This function is used for checking documents that have already been released by a credit representative, but that have subsequently been changed. The system does NOT carry out another credit check if the following conditions are met:
    The value of the changed order is not greater than the value already approved for credit (inclusive of the deviation factor), AND
    The current date is not greater than the original release date plus the number of days specified here.
    Thanks,
    Ravi

  • Credit Check with Third Party Process

    Hi Gurz,
    I know about third party process but my problem is with credit check of the customers.
    If customer has not got enough credit limit to process the order in normal senario credit controller has to manually release the order as system blocks it. In third party process system will give you warning message when saving sales order about customer credit limit but allows you to save sales order. Once saving sales order it authomatically creates Purchase Requisition. From PR purchasing creates P.O. with out knowing about customer credit limit issue. and so on. In other words goods supplied to customer even though credit limit has exceeded. This user don't know untill raising the invoice to the customer which is too late.
    Can we stop creating Purchase requisition or block purchase requistion for credit check ? or there are better way of handling the process for credit check?
    Thanks in advance

    Hi,
    Try to implement OSS note -738171 - Delivery block does not influence purchase requisition.
    Following is the details of the note;
    Summary
    Symptom
    The delivery block in a sales order does not prevent the generattion of the purchase requisition in a third-party or individual purchase order item. Regardless of the Customizing settings in the delivery block, the system confirms the TAB or TAS item and generates the purchase requisition.
    More Terms
    Order, purchase requisition, PReq, TAB, individual purchase order, individual purchase order item, TAS, third-party, third-party item, SD order, delivery block, VBAK-LIFSK, VBEP-LIFSP
    Cause and Prerequisites
    Solution
    Create a user-specific user requirement (for example, 902: BEDINGUNG_PRUEFEN_902 in Include LV07A902) as a copy of standard user requirement 102 and assign it to requirement 'Preq' by using Transaction OVB5.
    In the source code of the user-requirement, program a check for the delivery block which, if necessary, triggers an ERROR_EXCEPTION which prevents the generation of the purchase requisition.
    You can use the existing check for the credit block as a template.
    Regards,

  • Expired Scheduling Agreements still in Credit Check / Rescheduling

    Hello everyone,
    I am running into an issue with expired Scheduling Agreements on the SD side (VA31,VA32, etc.).  There are many Scheduling Agreements that expired on a range of dates from 2005 to 2009, SA's that customers will not send JIT delivery schedules for anymore and are basically just out in the open and unused.  The issue is that these Scheduling Agreements are still being taken into account when a credit check is run.  Additionally, when our rescheduling jobs run at off-hour times, the system is still attempting to allocate materials to these orders.  The main problem with this is that it causes additional processing time for the rescheduling job.
    The current business process for these old Scheduling Agreements is to reject all the line items within the applicable SA, and as a result our rescheduling jobs avoid these orders, and they do not show up in VKM4.  However, the Valid To date in the SA is clearly in the past and I'm wondering if there is a way to have these closed without having to reject every line item.
    Any help would be greatly appreciated.

    Andy
    For credit check I would recommend:
    1) Using your own routine to exclude expired sch agreements in OVA8- Document controlling- 'No credit check' field.
    2)  rejecting at header level/ using "mass'.
    For Rescheduling
    1) Using button "Unconfirmed documents required" checked.
    2) Creating your own copy of the program SDV03V02  including document number, document type in the selection fields and creating a variant excluding specific, expired Sch Agreements. To reduce processing time, you may also try the 'divide and rule' policy and  execute several parallel/serial runs by using ranges of materials, plants, document types. I am sure you might have already tried this.
    Hope this helps.

  • Relationship about ATP check and credit check

    Dear all,
              At present,  we have credit control in sales  order. The rule is : once the sales order's amount over 1 dollar, the order will be blocked for credit check. This order has to release credit block manually in VKM4.
              Here has a problem, when a sales order has credit released with the status "D",  if i check ATP for one item in this order, the credit status will return to "B", it is not match our requirement.
              How can the credit status not change when ATP check happen in the sales order?
             Thanks in advance!

    Hi Irene,
    You can copy this requirement with new code like :
    IF yvbuk-cmgst = 'D'.
          MOVE CHARX TO BYPASS-SECURITY.
          MOVE CHARX TO BYPASS-STATIC_LIMIT.
          MOVE CHARX TO BYPASS-DYNAMIC_LIMIT.
          MOVE CHARX TO BYPASS-DOCUMENTVALUE.
          MOVE CHARX TO BYPASS-CRITICAL_FIELDS.
          MOVE CHARX TO BYPASS-REVIEWDATE.
          MOVE CHARX TO BYPASS-OPEN_ITEMS.
          MOVE CHARX TO BYPASS-OLDEST_OP.
          MOVE CHARX TO BYPASS-DUNNING_LEVEL.
          MOVE CHARX TO BYPASS-USER1.
          MOVE CHARX TO BYPASS-USER2.
          MOVE CHARX TO BYPASS-USER3.
          MOVE CHARX TO status_reset-STATIC_LIMIT.
          MOVE CHARX TO status_reset-DYNAMIC_LIMIT.
          MOVE CHARX TO status_reset-DOCUMENTVALUE.
          MOVE CHARX TO status_reset-CRITICAL_FIELDS.
          MOVE CHARX TO status_reset-REVIEWDATE.
          MOVE CHARX TO status_reset-OPEN_ITEMS.
          MOVE CHARX TO status_reset-OLDEST_OP.
          MOVE CHARX TO status_reset-DUNNING_LEVEL.
          MOVE CHARX TO status_reset-USER1.
          MOVE CHARX TO status_reset-USER2.
          MOVE CHARX TO status_reset-USER3.
        EXIT.
    ENDIF.
    If you are a problem with yvbuk-cmgst, you can use user exit MV45AFZZ to save the credit status (cmgst) into an other field.
    This new field is checked in the new requirement.
    This requirement deactivates the credit check if the credit status is released. In this case, no credit check is possible in SO.
    Regards,
    Lionel

  • Incoming orders in COPA not working if Sales Order blocked for Credit Check

    Hi all,
    We need to build a report showing all incoming sales order by entry date and/or change date (change of values or quantities later on). COPA allows to do this, but the problem is that COPA line item table is only updated if the sales order is released from credit check (VKM3). I am looking for a solution to be able to record sales orders in COPA even if they are still blocked for credit check. By doing that we will be able to report all sales orders entered from COPA and provide basis for commissions calculation to the business.
    I have investigated possible COPA enhancements like COPA0005 but it doesn't seem to be used at the time of sales order save.
    Thanks.

    Hello ,
    Thanks for the reply
    As you said , the credit check in the service order is information message "Credit check (maximum percentage for ope
    exceeded)" .
    If you enter and come out this message then one more message will come , i.e., "The business transaction can not be carried out" detail message -  System status CNOK is active (ORD XXXXXXX).
    with the above message , system will not allow to do the Service order release.
    In this particular case , we have done the VKM1 for the sales order to unblock the order from credit check . But again system is checking the credit check at service order (created w.r.t sales order) . we are not able to control this .
    we also suggested the solution to the customer , saying removal of credit check for service orders . But customer requires credit check to happen at both the documents.

Maybe you are looking for