Pre Email Replies Lose Carriage Returns

Activesync works, but when I reply to someone's message, the text of their message loses carriage returns and formatting, ends up looking like a blob of text.  Any thread becomes unreadable beyond the text of my reply.  Others at my organization are reporting this as well.  Any suggestions?
Post relates to: Pre p100eww (Sprint)

Duplicate discussion, see http://forums.palm.com/palm/board/message?board.id=webossoftware&thread.id=884

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            l_line TYPE string.
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            lt_objpack  TYPE STANDARD TABLE OF sopcklsti1,
            lt_objhead  TYPE STANDARD TABLE OF solisti1,
            lt_objtxt   TYPE STANDARD TABLE OF solisti1,     "Body of EMail
            lt_objbin   TYPE STANDARD TABLE OF solisti1."Attachment of EMail
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        l_buffer TYPE xstring,
        l_hexa(510) TYPE x.
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      l_reclist-receiver = p_emailid.
      l_reclist-express  = 'X'.
      l_reclist-rec_type = 'U'.
      APPEND l_reclist TO lt_reclist.
      CLEAR  l_reclist.
    * Body of Email Message
      APPEND l_obj TO lt_objtxt.   CLEAR l_obj.       " Blank line
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      APPEND l_obj TO lt_objtxt.   CLEAR l_obj.
      l_obj-line = '<body>'.
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      APPEND l_obj TO lt_objtxt.   CLEAR l_obj.       " Blank line
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       '<p><code>'(f01)
       'Please click the link to access the Confirmation Form.'(t01)
       'Kindly complete the same and return it to the HR contact 15 days' &
       ' prior to the date of confirmation of the employee.'(t02)
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                   'Link to Confirmation Forms'(034)
                   '</p></code>'(f02)
                   '</a>'
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      APPEND l_obj TO lt_objtxt.   CLEAR l_obj.
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    * Append headings
      CONCATENATE 'Employee No.'(002)
                  'Employee Group'(016)
                  'Employee Name'(001)
                  'Designation'(003)
                  'Joining Date'(004)
                  'Department'(005)
                  'Branch/Location'(006)
                  'Unit'(007)
                  'Confirmation Due'(008)
                  'Form sent on'(009)
                  'Form Return by'(010)
                  'Employee Group'(016)
                  'Qualification'(012)
                  'Trainee Category'(013)
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      CLEAR l_string.
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        CONCATENATE i_emp_details_line-pnalt
                    i_emp_details_line-egroup
                    i_emp_details_line-ename
                    i_emp_details_line-stext
                    i_emp_details_line-srvdt
                    i_emp_details_line-ltext
                    i_emp_details_line-pbtxt
                    i_emp_details_line-btrtx
                    i_emp_details_line-mndat
                    i_emp_details_line-fsdate
                    i_emp_details_line-frdate
                    i_emp_details_line-egroup
                    i_emp_details_line-ptext
                    i_emp_details_line-ftext
               INTO l_string
          SEPARATED BY cl_abap_char_utilities=>horizontal_tab.
        APPEND l_string TO lt_objbin.
        CLEAR l_string.
        l_obj-line =  '<tr>'.
        APPEND l_obj TO lt_objtxt.   CLEAR l_obj.
        CONCATENATE '<td>' '<p><code>'(f01)
                     i_emp_details_line-ename '</p></code>'(f02) '</td>'
                     INTO l_string.
        APPEND l_string TO lt_objtxt.   CLEAR l_string.
        CONCATENATE '<td>' '<p><code>'(f01)
                    i_emp_details_line-ltext '</p></code>'(f02) '</td>'
                    INTO l_string.
        APPEND l_string TO lt_objtxt.   CLEAR l_string.
        CONCATENATE '<td>' '<p><code>'(f01)
                    i_emp_details_line-srvdt '</p></code>'(f02) '</td>'
                    INTO l_string.
        APPEND l_string TO lt_objtxt.   CLEAR l_string.
        CONCATENATE '<td>' '<p><code>'(f01)
                    i_emp_details_line-mndat '</p></code>'(f02) '</td>'
                    INTO l_string.
        APPEND l_string TO lt_objtxt.   CLEAR l_string.
        l_obj-line =  '</tr>'.
        APPEND l_obj TO lt_objtxt.   CLEAR l_obj.
      ENDLOOP.
      l_obj-line = '  </table>'.
      APPEND l_obj TO lt_objtxt.   CLEAR l_obj.
      l_obj-line = '</body>'.
      APPEND l_obj TO lt_objtxt.   CLEAR l_obj.
      l_obj-line = '</html>'.
      APPEND l_obj TO lt_objtxt.   CLEAR l_obj.
      IF r_cprob EQ 'X'.
        l_string = 'Completion of probation List'(018).
      ELSE.
        l_string = 'Completion of extension of probation List'(035).
      ENDIF.
      APPEND l_string TO lt_objhead.
    * APPEND object_header.
      CALL FUNCTION 'SO_RAW_TO_RTF'
        TABLES
          objcont_old = lt_objbin
          objcont_new = lt_objbin.
      LOOP AT lt_objbin INTO l_line.
       conv = cl_abap_conv_out_ce=>create( encoding = 'UTF-8' endian = 'B').
        CALL METHOD conv->write( data = l_line ).
        l_buffer = conv->get_buffer( ).
        MOVE l_buffer TO l_hexa.
        MOVE l_hexa TO l_hex-line.
        APPEND l_hex TO lt_contents_hex.
      ENDLOOP.
    * File name for attachment
      CONCATENATE 'Completion of probation List'(018)
                   sy-datum '.XLS' INTO l_obj SEPARATED BY space.
      APPEND l_obj TO lt_objhead.
    * Email Body Details
      CLEAR l_tab_lines.
      DESCRIBE TABLE lt_objtxt LINES l_tab_lines.
      l_doc_chng-doc_size = ( l_tab_lines - 1 ) * 255 +
                              STRLEN( l_string ).  "size of doc in bytes
      l_doc_chng-obj_name = sy-repid.
      l_doc_chng-obj_langu = sy-langu.
      l_doc_chng-obj_descr = l_string.
      l_doc_chng-sensitivty = 'P'.          "  Send mail as a confidential
      l_objpack-head_start = 1.
      l_objpack-head_num   = 1.
      l_objpack-body_start = 1.
      l_objpack-body_num   = l_tab_lines.
      l_objpack-doc_type   = 'HTML'. "l_c_txt.
      APPEND l_objpack TO lt_objpack.
      CLEAR  l_objpack.
    * Email Attachment Details
      CLEAR l_tab_lines.
      DESCRIBE TABLE lt_objbin LINES l_tab_lines.
    * Creation of the entry for the compressed attachment
      l_objpack-transf_bin = 'X'.
      l_objpack-head_start = 1.
      l_objpack-head_num   = 1.
      l_objpack-body_start = 1.
      l_objpack-doc_type   = 'XLS'.
      l_objpack-obj_name   = l_obj.
      l_objpack-obj_descr  = l_obj.
      l_objpack-body_num   = l_tab_lines.
      l_objpack-doc_size   = l_tab_lines * l_c_255.
      APPEND l_objpack TO lt_objpack.
      CLEAR  l_objpack.
    * Send the document
      CALL FUNCTION 'SO_DOCUMENT_SEND_API1'
        EXPORTING
          document_data              = l_doc_chng
          put_in_outbox              = ' '
          commit_work                = 'X'
        TABLES
          packing_list               = lt_objpack
          object_header              = lt_objhead
    *      contents_bin               = lt_objbin
          contents_txt               = lt_objtxt
          contents_hex               = lt_contents_hex
          receivers                  = lt_reclist
        EXCEPTIONS
          too_many_receivers         = 1
          document_not_sent          = 2
          document_type_not_exist    = 3
          operation_no_authorization = 4
          parameter_error            = 5
          x_error                    = 6
          enqueue_error              = 7
          OTHERS                     = 8.

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    >
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