Pre-ordered a book but won't let me download. Says I already downloaded but haven't purchased.
Won't let me download the book although it shows up on my shelf.
I'm having the same problem, have tried restarting my iPad and the app, even was able to get the sample to download before it switched to download, that downloaded but it still wont download the full version.
Similar Messages
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HT5278 It won't let me update saying I already downloaded it. Why?
It says I already downloaded it but gives me the option to update it and when i do it says can't update.
Try rebooting the computer and resetting the iPod. Nothing will be lost. Then try again.
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears. -
Can sign into icloud but wont let me in . says wont open due to lond running script . any ideas thanks
Restart your PC and try again.
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Pinterest app won't let me redownload says my id isn't one who purchased. It's a free app
My pinterest app won't let me redownload. Says it can't be done cuz my Apple ID isn't the one who purchased it. It's a free app. earlier i tried to update it kit wouldn't let me said something similar. So I deleted it. But now can't get it back. Help!
No matter. ALL apps (free or paid) are tied to the Apple ID that was used to download them. Login with the AppleID that was used to purchase that app on that device.
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Took delivery of imac yesterday with pre-installed Pages, Numbers and Keynote. App store says they need updating but won't let me because I've never owned the major version of the software. I have paid like anyone else, so why can't I update?
You must be signed into the Apple Store with your Apple ID or it won't work.
and
How to deal with a 100 Store Error:
Try here > Mac App Store: "An unknown error occurred (100)" when purchasing
If that doesn't help, open the Finder. From the Finder menu bar click Go > Go to Folder
Type this exactly as you see it here;
~/Library/Caches/com.apple.appstore/Cache.db
Click Go
Move the Cache.db file to the Trash.
Now here:
~/Library/Preferences/
Click Go
Move these files from the Preferences folder to the Trash.
com.apple.appstore.plist
com.apple.storeagent.pllist
Now here:
~/Library/Cookies
Click Go
Move the com.apple.appstore.plist file from the Cookies folder to the Trash.
Empty the Trash, try the App Store. -
HT4059 Pre ordered a book, got an email to follow link to download -- nothing! It won't dl
Pre ordered a book, got an email to follow link to download -- nothing! It asks me to buy it again
Hello there, Christaen.
The following Knowledge Base article should provide some useful information on how to redeem your purchase:
iTunes Store: About Pre-orders
http://support.apple.com/kb/HT5714
Specifically:
Downloading a pre-ordered item
When a pre-order item becomes available, you will receive an email letting you know your pre-order is available for download.
If you've enabled iTunes to automatically download prepurchased content, then your pre-order content may already be downloaded to your library. If not, simply click the download link provided within your email notification, and your pre-order content will begin to download. Alternatively you can use the "Check for Available Downloads" feature in iTunes on your computer by choosing Store > Check for Available Downloads to begin downloading your pre-order.
If the issue persists, please review:
iTunes 11 for Mac: Download previous purchases from the iTunes Store
http://support.apple.com/kb/PH12283
Thanks for reaching out to Apple Support Communities.
Cheer,
Pedro D. -
Purchased a book but won't let me download it. Any ideas?
I have purchased a book from library but won't let me download it. I have done this with other books and it worked fine. Any ideas
What do you mean by "it won't let me," exactly? What happens when you try? Any error messages? How much free space do you have on the device?
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My Mac book pro won't print to canon IR-ADV C5035 wirelessly but my I pad will
My Mac book pro won't print to canon IR-ADV C5035 wirelessly but my I pad will
It is very difficult to offer troubleshooting suggestions when the "os version" you are using is unknown as each os has their own troubleshooting solutions.
Please describe in detail all you have attempted to do in order to resolve the issue. Contacted Canon's tech support for instance? -
I pre-ordered a book, where is the receipt
Basically, I'm entering a contest for Shane Dawson. To enter, I needed to pre-order his book (I did it on ibooks) and give the book receipt number along with my other info. If you don't charge until the book is for sale, how am I going to get the number?
iTunes don't charge until the book is released, between pre-ordering and release you can cancel pre-orders - you won't get an emailed receipt until the book is released and you've paid for it.
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I bought a song on iTunes...but it must not have downloaded all the way an now I can't get it to play and it won't let me delete it...I also can't purchase it again cause it says I done bought it...any suggestions?
Try this:
http://support.apple.com/kb/HT2519 -
I tried getting the update for my new iphone and now it is asking me to activate it again but won't let me, how do I fix this? I had started using it for a few hours and tried getting the update and now it won't let me activate the phone. I also can't call the helpline because it won't let me leave this screen on the phone that says "Your iPhone could not be activated because the activation server is temporarily unavailable. Try connecting your iPhone to iTunes to activate it, or try again in a couple of minutes." What it says on iTunes after I fill out the activation info is "There was a problem activating your iPhone. Please contact Verizon Wireless at 1-800-922-0204 to have this iPhone added to your account. Click Continue to be able to explore its features and the App Store." Please help this is driving me nuts!
iPhone User Guide
http://manuals.info.apple.com/en_US/iphone_user_guide.pdf -
I have moved to uk from ireland and bought new iphone, set up using my existing Apple ID account and profile but won't let me buy install or update apps??
Can anyone advise me on what I need to do?
My existing account is linked to ireland as my bank account details are there, does this make a difference?
Please help!Until you get a UK bank account and credit card, buy and redeem UK iTunes gift cards for use in the iTunes and Mac App Stores. But you need to switch your region/country to the UK store in your account information, as you can't use UK iTunes gift cards in the Irish stores, the gift cards are country specific.
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When trying to import photos with iPhoto from photoshop... won't let me keeps saying that the photos are already in the iPhoto library but they are not
If you are using Photoshop from within iPhoto the following may help with the workflow. However, we do need to know the answers to the questions posed by Terence and Larry to be able to help you.
Using Photoshop or Photoshop Elements as Your Editor of Choice in iPhoto.
1 - select Photoshop or Photoshop Elememts as your editor of choice in iPhoto's General Preference Section's under the "Edit photo:" menu.
2 - double click on the thumbnail in iPhoto to open it in Photoshop. When you're finished editing click on the Save button. If you immediately get the JPEG Options window make your selection (Baseline standard seems to be the most compatible jpeg format) and click on the OK button. Your done.
3 - however, if you get the navigation window
that indicates that PS wants to save it as a PS formatted file. You'll need to either select JPEG from the menu and save (top image) or click on the desktop in the Navigation window (bottom image) and save it to the desktop for importing as a new photo.
This method will let iPhoto know that the photo has been editied and will update the thumbnail file to reflect the edit..
With Photoshop Elements the Saving File preferences should be configured as shown:
I also suggest the Maximize PSD File Compatabilty be set to Always. In PSE’s General preference pane set the Color Picker to Apple as shown:
Screenshots are from PSE 10
Note 1: to switch between iPhoto and PS or PSE as the editor of choice Control (right)-click on the thumbnail and select either Edit in iPhoto or Edit in External Editor from the contextual menu. If you use iPhoto to edit more than PSE re-select iPhoto in the iPhoto General preference pane. Then iPhoto will be the default editor and you can use the contextual menu to select PSE for your editor when desired.
Note 2: editing a RAW file with either PSE or PS creates a new file which must be saved outside of iPhoto, i.e. the Desktop, and imported as a new photo into the iPhoto Library. -
I took the system file out of the system folder on os 9.2 can't boot to put file back in machine also has osx 10.2 but won't let me boot to either need os 9 compatible boot disk I think?
If the OS X 10.2 on the hard drive is/was bootable, try this -
Restart or boot, then immediately press the X key, keep it held down until you know the machine has started to boot using OS X. This is a hardware instruction to the Mac to boot using the first usable instance of OS X it finds.
Once booted to OS X, you should be able to move OS 9's System file into OS 9's System Folder.
Note - in general, unless you know for sure what you are doing and that the results are desired, do not relocate or rename files in OS 9's System Folder or in OS X's System or Library folders. -
I have intel mac 10.411, want to access iTunes, won't let me unless upgrade tp itunes 10, but it needs OSX 10.5. I just want to download some music, not upgrade my operating system. It's not THAT old. Ideas?
As long as you don't need all the bells and whistles of the iTunes Store such as Ping, and don't need to sync an iOS device running iOS 4.x, then iTunes 9.2.1 should work for you. It should be available via Software Update, but if not, you can still get it here:
http://support.apple.com/kb/DL1056
but it would be best to upgrade your Mac to Mac OS X 10.5 or 10.6, since it's probable that eventually the iTunes Store will no longer support iTunes 9.x.
Regards.
P.S. Mac OS X 10.4 was discontinued three and a half years ago, so yes, it's getting rather long in the tooth. Cheers. -
Ipod screen says to connect to itunes but won't let me enter my password. Tried recovery mode but when I click 'restore' itunes says it cannot connect to update server. Help!
Place the iPOo in recovery mode for the passcode issue. For recovery mode:
iPhone and iPod touch: Unable to update or restore
Also see:
iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
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