Premier elements 12 crashes on opening and closing

Premiere elements 12 crashes on opening and closing.   New Lenovo laptop with I7 processor and 8Gb RAM.

When I hit the X in the upper right hand corner to close the program I get the little spinning circle indicating the program is trying to do something.  When I click again on the program window, I get an error window stating that Adobe Premiere Elements 12 is not responding.  It givse 3 options: check for a solution, close the program or wait for the program to respond.  This is the problem details:
Description:
  A problem caused this program to stop interacting with Windows.
Problem signature:
  Problem Event Name:                        AppHangB1
  Application Name:                             Adobe Premiere Elements.exe
  Application Version:                           12.0.0.0
  Application Timestamp:                     52251824
  Hang Signature:                                  2827
  Hang Type:                                          0
  OS Version:                                          6.1.7601.2.1.0.256.48
  Locale ID:                                             1033
  Additional Hang Signature 1:           28274b0f11ed25b4cb51d233f19762db
  Additional Hang Signature 2:           33cb
  Additional Hang Signature 3:           33cba566967f0185e41e4060c623d622
  Additional Hang Signature 4:           2827
  Additional Hang Signature 5:           28274b0f11ed25b4cb51d233f19762db
  Additional Hang Signature 6:           33cb
  Additional Hang Signature 7:           33cba566967f0185e41e4060c623d622
Read our privacy statement online:
  http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
  C:\Windows\system32\en-US\erofflps.txt
The close does complete the save.
After closing the program with the “Close Program” option there are no Adobe processes left in the Task Manager list.
Thanks for the help!
ron

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