Premiere 10 install

I am installing on a mac and after 5 minutes I get this error message- I have disabled DVD play and don'tknow what else to do.
Exit Code: 7
-------------------------------------- Summary --------------------------------------
- 0 fatal error(s), 9 error(s), 8 warning(s)
WARNING: DS013: Payload {75063C76-E858-455B-9C26-89E55D26F276} AdobeHelp 3.2.0.0 is already installed and the session payload {EB3A47AA-B4E2-4857-A69C-92A6E097F24C} AdobeHelp 3.5.0.0 has no upgrade/conflict relationship with it.
ERROR: DS013: Verifying payload integrity : Failed with code 1
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
WARNING: DW031: Payload:{3F023875-4A52-4605-9DB6-A88D4A813E8D} Camera Profiles Installer 6.0.0.0 has been updated and has been selected for repair. The patch {FEA75AFB-4905-43BB-B1D5-5B44D681BFE7} Camera Profiles Installer_6.4_AdobeCameraRawProfile6.0All 6.4.0.0 will be uninstalled now.
----------- Payload: {68FE2517-2E45-4B03-8241-D0634F43878B} Smartsound1 1.0.0.0 -----------
ERROR: DW006: Apple Package failed to install successfully.
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
WARNING: DW036: Payload cannot be installed due to dependent operation failure
ERROR: DW050: The following payload errors were found during install:
ERROR: DW050:  - Smartsound3: Install failed
ERROR: DW050:  - Photoshop Camera Raw for Elements 10: Install failed
ERROR: DW050:  - Smartsound1: Install failed
ERROR: DW050:  - Adobe Premiere Elements 10: Failed due to Language Pack installation failure
ERROR: DW050:  - Adobe Premiere Elements 10_LangPacken_US: Install failed
ERROR: DW050:  - Smartsound2: Install failed

ERROR: DW006: Apple Package failed to install successfully. It seems some apple componet failed to install that is in turn halting the PRE 10 installation.
Lets try the below suggestions and check if that helps.
1. Go To Finder -> Software Update and install all the updates, if available.
2. Check if Quick time is working fine and up-to-date.
3. Check if the video card drivers are updated.
4. Start in Safe Boot mode and try installing PRE 10.  Mac OS X : http://helpx.adobe.com/x-productkb/global/start-safe-boot-mode-mac.html

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