Premiere CC 7.1.0 with Cuda 5.5.28 crashes

Hi folks. Just a heads up that it seems that the GPU acceleration of Premiere CC 7.1.0 doesn't work at all with Cuda 5.5.28. My Macbook Pro 2012 system has never been more unstable, with crash after crash in both Premiere CC and Adobe Media Encoder. I'm having to revert to Mercury Software Acceleration only. Anyone found the same? Here's my config:
Macbook Pro Retina with Mac OS 10.8.5 (2.6Ghz i7)
16GB RAM / 1GB video Nvidia GeForce GT 650M

I think I'm having the same problem.
http://forums.adobe.com/message/6020441#6020441
MacBook Pro Retina with 27 inch apple cinema display (two screens)
Mac OSX 10.8.5
NVIDIA GeForce GT 650M 1024 MB
CUDA Driver Version: 5.0.61
I tried 5.5.28 and had problems.
I'm having problems iwht 5.0.61 not as many but still having problems.
I'm going to try 5.5.20 next.
Did you get a fix?

Similar Messages

Premiere CC to AME - H.264 nightmare rendering problems with CUDA on rMBP

I've been struggling for weeks trying to troubleshoot and narrow down my encoding nightmare on my own and I have finally succumbed to getting the forum's or Adobe's Help.
Problem:
Rendering a Premiere Pro CC project with via Export Media > Queue to AME in H.264 causes the encode to randomly fail on multiple projects.
I find it quite amazing that this error happens as I surely am not the only one rendering ProRes to H.264 on a new Macbook Pro!
Symptom:
Output preview starts to flicker then encoding stops randomly, preview window turns to a black screen or simply stalls while the Elapsed Time keeps rolling, PProheadless crashes in Console, encoding sometimes resumes after several minutes post the crash (but sometimes not) however the final output in such case is garbled before/after the crash. Computer is useable. All other software shutdown. Not using computer during encode. Can reproduce virtually every time.
Hardware:
Early 2013 Retina Macbook Pro
Processor 2.8 GHz Intel Core i7
Memory 16 GB 1600 MHz DDR3
Graphics NVIDIA GeForce GT 650M 1024 MB
Software:
Premiere 7.0.1 (105)
Adobe Media Encoder 7.0.1.58 (64bit)
Creative Cloud Latest Updates
Cuda 5.5.25 (latest)
GPU Driver: 8.12.47 310.40.00.05f01
OS X 10.8.4 (latest)
Project Details:
ProRes 4:2:2 or AVCHD sources
No nested sequences
Video track with image over whole sequence
Video track with text over whole sequence
Video track
Audio track
Sometimes video track with adjustment layer
Standard disolve effects between cuts
4 effects used: denoiser for audio, luma corrector and twice Fast Color Corrector
No third party plugins installed nor used
Sequence is set to Maximum Bit Depth / Max Render Quality / Linear Color
Use Previews off
Encode is set to Maximum Render Quality and always H.264 2pass VBR.
Errors in console:
8/27/13 12:38:01.144 AM PProHeadless[1389]: [CL_INVALID_OPERATION] : OpenCL Error : Failed to retrieve device information! Invalid enumerated value!
This is seen at multiple times while starting Premiere (no crash) and while starting the encodes and usually after/during the crash.
Crash report:
Process:         PProHeadless [410]
Path:            /Applications/Adobe Premiere Pro CC/Adobe Premiere Pro CC.app/Contents/PProHeadless.app/Contents/MacOS/PProHeadless
Identifier:      PProHeadless
Version:         7.0.1 (7.0.1.105)
Code Type:       X86-64 (Native)
Parent Process: dynamiclinkmanager [397]
User ID:         501
Date/Time:       2013-08-26 21:12:21.878 +0200
OS Version:      Mac OS X 10.8.4 (12E55)
Report Version: 10
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_CRASH (SIGSEGV)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Full Crash report:
http://pastebin.com/a93cNVqk
Attempts to solve the issue:
Tried encoding without external montior
Tried encoding with source on internal HDD, output internal HDD, source exterbak RAID, output internal HDD
Tried encoding with AME while Premiere is open in the background and without it opened in the background
Uninstalled other software that could mess with the graphics: Colormunki, Parallels.
Software mode is fine on all attempts in AME however encoding takes 2-3x longer. On a $3000 laptop it's not really great.
Encoding directly via Export Media > Export without Queuing to Adobe Media Encoder seems to work fine. I have not tried this too many times because I need to render multiple outputs and doing it without AME means a lot of 'sitting and waiting' to click Export for the next format. This is not an option.
Tried deleting the Media Cache
Completely reinstalled OS X 10.8.4 from scratch with no other software running and tried to export. Same problem.
Performed Apple hardward test. No problems.
To Test:
I'm planning on installing Bootcamp so I can test the problem in the Windows version and I could pinpoint it to a hardware problem rather than a software problem.
Notes:
Problem happens with CUDA and Open CL modes although in Open CL mode, the whole computer tends to freeze intead of just 'stalling'.
Editing and playback inside Premiere is OK! Even encoding out of Premiere is OK directly but not useful for me as I need to render each project to 5 different H.264 formats.
I hope you guys or Adobe's Support can find a solution to this problem because I'm really stuck between a rock and a hard place.
I've submitted a bug report but their reply is not very comforting:
but their bug report says "Due to the volume of submissions we receive, responses to inquiries are generally not possible. However, we may contact you if we need clarification on your submission." Nice.

Yes I considered your "solution" of just upgrading to Adobe CC but on principal I don't want to have to shell out more money to "fix" the problem. I was able to get an Adobe technician to view my screen in real time. He asked me where Prem Pro was after I opened it and my response was "precisely". The only evidence that Prem Pro is open is that there is the taskbar there with what appears to be fully functional drop down tabs but as far as the panels/workspace goes non-existent! He has "escalated" the matter I'll let you know what occurs next. I have tried using the software mode and there is no change. Like you I have wondered about a hardware proplem but I have checked via Disk Utility and there doesn't appear to be any? The CUDA issue well a) I am not sure how I would revert to previous drivers and b) when I re-installed Prem Pro from disc (that's version 6.0.0.) the only render option it gave me was Software only but that was also greyed out. Prem Pro still did not open up as it should!
I'll let you know what transpires.

Adobe premiere pro CS5.5 Mercury playback engine with CUDA

Hello,
I am trying to turn on the mercury playback engine to use my graphic card (Geforce 9800 GT)
I have modified that cuda_supported_cards.txt using my graphic card name and when I tried to save it it says access denied
so I have copied that cuda_supported_cards.txt file to the desktop and modified it and replaced it back in to C:\Program Files\Adobe\Adobe Premiere Pro CS5.5 .
After all this the mercury engine with cuda is not turning on
Is it becasue my graphic card will not support to CS5.5?
Please help me.....
Thank you...

Does your card have 1Gig of video ram?
Also, read http://forums.adobe.com/thread/773101

Video card GeForce 820m is compatible with CUDA in Premiere CC 2014?

Hello, I bought an Asus notebook and I wonder if the GeForce 820m graphics card is compatible with CUDA in Premiere CC 2014? Tks.

Export
Format: H.264
Preset: YouTube (make sure this matches the dimensions of your sequence)
You could further adjust the Target Bitrate but the preset is already setup for a good quality file for upload.
You can also do further reading on Video Bitrates.

Graphics card Quadro K4200 don't work with cuda in Adobe Premiere CS 6 version 6.0.5. Maybe they are bad drivers for graphics card? How to solve this problem?

I have purchased graphics card Quadro K4200, but graphics card don't work with cuda in Adobe Premiere CS 6 version 6.0.5. Maybe they are bad drivers for graphics card? How to solve this problem?

Did you use the nVidia Hack http://forums.adobe.com/thread/629557

Premiere Pro CC problem with CUDA

Hello there, I have problem with my Nvidia GTX 560 Ti (with CUDA cores), didn't work with Adobe Premiere Pro CC, why? Because before "CC" I work on Premiere Pro CS 5,5 and there my CUDA works perfectly, is this problem came from Premiere CC? Please help me?

Try ingesting the files through adobe prelude. Convert .mts-files to DNxHD format. If there is a problem with dolby digital audio license change your camera audio record settings to PCM instead of dolby digital.
I am still getting an error with .MTS-files including dolby digital encoded audio : "This istallation does not have a license to decode Dolby Digital audio", but PCM audio works.
I have not found a sollution for that from other adobe forums:
http://forums.adobe.com/message/5811748#5811748
neither the latest update made any difference.

Apple, Mac Pro, Amd vs Nvidia with cuda? Why, and what to buy for Premiere Pro?

Mac Pro has dual Amd video cards installed, and does not offer Nvidia cards with Cuda in this line up, as far as I can tell. The iMacs offer nvidia cards which seem a better choice for Premiere Pro which uses the cuda rendering capabilities. Which would be best for Premiere Pro? The quad Mac Pro, or the top of the line iMac with double the ram, say 32gigs vs 16 in the Mac Pro? Why did Apple put AMD cards in the Mac Pro line?

jtopenshaw wrote:
Why did Apple put AMD cards in the Mac Pro line?
Apple believes that OpenCL, not CUDA, is the future of GPGPU computing. CUDA is closed and proprietary to nVidia only. OpenCL is, as the name says: open.
As of the creation and planning of the Mac Pro, nVidia's GPUs were (and most of them still are) very poor performers when it comes to OpenCL. I expect that, over time, nVidia will catch up to AMD regarding OpenCL. But they're not quite there yet, across the board.
Why are the GPUs in the iMac (and Macbook Pro) nVidia? They make better and more efficient mobile GPUs at this point in time. The GPU in the iMac is similar to the GPU in the Macbook Pro in that they're both mobile, not desktop GPUs. AMD has a fairly poor representation in that market (so far), so Apple stuck with nVidia.
It's likely that Apple doesn't see the iMac and Macbook Pro lineup as devices to be used for massive GPGPU processing. The Mac Pro, on the other hand is where they see that being used heavily. Perhaps when and if AMD decides to produce an efficient and powerful mobile GPU, Apple will cut (back) over to them. But one can only guess, there.
Ugio wrote:
What I can tell you it's that the mixture between Mac Pro (2013) and the last Adobe Suite does not worth the money.
That's fair and is your opinion. I don't agree. :-)

Why is my DSLR playback so sluggish, even with CUDA?

Hello,
At work I'm using Premiere cs5.5 on a MAC Pro running osx 10.7.4, it's a 2x2.4 quad core xeon with 12gb of RAM. My primary edit drive is a RAID 0 and I have the NVidia quatro 4000 with CUDA enabled in premiere.
My main question is why my DSLR playback is still incredibly slow when trying to watch footage? I get maybe...4 seconds of smooth playback and then it gets choppy. Even at 1/4 preview quality. It's mostly when watching footage shot with Canon 5D Mark III.
I compared footage shot with my Canon 60D and with my Mark III and the 60D played back without any issue at all, smooth all the way through, with an avg. bit rate of 5.6MB. The Mark III, set on high compression (similar to that of the 60D) avg. bit rate of 3.7MB, gets super choppy within seconds.
Is there a known bug or issue with the Mark III files playing back in premiere? CUDA seems to make no difference in performance for this. It's no better at playing back Mark III footage then when I try on my 3 yr old Dell studio Xps laptop within Premiere 5.5. The laptop I understand, but a fully decked out Mac Pro with CUDA? It seems like something is up.
I don't think it's the video card (but I'm only guessing), as it only seems to happen with Mark III footage. When I playback this footage through quicktime or preview, it plays without issue.
I find in general premiere pro to be sluggish on my mac compared to my win 7 edit machine at home, is there any validation to that?
Thanks for any help you can provide, these forums are very useful.
James

Hi Jim, that helps with some general info, but it's the fact that it's all Mark III footage specifically that is giving me hassles, and the fact that is plays back without issue in quicktime or preview, makes me believe it's a premiere issue. I'm not running off an external drive or anything either, I've got a RAID 0 that's got some great performance and premiere still bottlenecks.
I've been reading about Open GL 2 (one of the system requirements) issues with this card on a mac, but I'm not really too sure what to make of it, or how to check what my system is running or how to correct any issues.
Thanks
James

240 Gt with Cuda enabled and I can't get AME (6.0.1) to encode the file

I have 240 Gt with Cuda enabled and I can't get AME (6.0.1) to encode the file, when I switch to software only it will encode. Any help on how to get to encode in Cuda mode?

That is not a card that any Adobe software will use for CUDA acceleration.
See the system requirements for Premiere Pro CS6:
http://www.adobe.com/products/premiere/tech-specs.html

New issue rendering with CUDA support latest CC

Very odd thing happened.. Last week I go to render to h.264 .mp4 for Vimeo from my timeline and it takes FOR-EVER.... So I tried not using AME and going directly out from Premiere CC... Same thing... gets to around 30% and just sits there for 8 hours and crashes... The MPE engine is working in premiere.. It'll play fine off the timeline with yellow bars above the timeline, and if I turn off MPE in the project settings a lot of the timeline goes red and won't play so I know it's working. Now, I just finished a 3 minute video and went to export... same thing... but this time in AME I turned off MPE acceleration and turned it to software only and it flew through the render! With CUDA on, it sat on the first frame forever... turn it off and BAM.. it starts up and coasts through the render.
My specs:
i7 970 6/12 core
ASUS P6x58 D-E
24GB
GTX 560Ti (did the cuda_card hack back in CS6 and CC just allowed it as an upsupported card and it's been working fine until the other day) driver: GeForce 337.50 (and the last driver didn't work either)
Windows 8.1 x64
Latest CC
Swimming pools, movie stars..
TIA for any help.

I can't think of anything that would cause that behavior. There were issues with certain effects being greatly slowed down on a Mac, but Windows was unaffected by that issue.

Want to use Premiere Elements 4 or newer with Windows Vista 64 bit??

We bought a new pc with Windows Vista 64 bit - but are now having problems using my Photoshop Elements6 and Premiere Elements 4 with our new pc. it says on the box and on the web - that it is compatible with Vista - so why isn't it working for us? Do i need to buy something else - and if so what?

I am not sure completely about Photoshop Elements - but my main issue is with Premiere Elements....i need to find a program that will work so i can work with all my videos. Trying to find out why it doesn't work or how to get it to work.
Date: Mon, 8 Jun 2009 21:24:11 -0600
From: [email protected]
To: [email protected]
Subject: want to use Premiere Elements 4 or newer with Windows Vista 64 bit??
What problems with PSE?
>

Have to re install elements 11 & premiere elements 11. cause problem with upgrade windows 8.0 to 8.1

have to re install elements 11 & premiere elements 11. cause: problem with upgrade windows 8.0 to 8.1. Lost all software and data.
how to re install elements11. (downloads purchased in your store 2013-05)
[email protected]

have to re install elements 11 & premiere elements 11. cause: problem with upgrade windows 8.0 to 8.1. Lost all software and data.
how to re install elements11. (downloads purchased in your store 2013-05)
[email protected]

Premiere CC export h.264 with artefacts

Hi!
I am very disappointed how Premiere CC export h.264.
Every time exported movie have artifacts.
Every time in different places.
I have delete all cache, changed nvidia drivers., finally removed all nvidia drivers and expored without them.
The result is - always artefacts - like colored squares on video or
like this
http://savepic.net/3898131.htm
Premiere cc 7.01
Nvidia gtx-660
Sequence-match export-1920x1080 25p 16Mb CBR.
Footages Not spanned MTS from Sony Nex-100
Effect - fast color correct.
What can I do? It is impossible to work!!!
Update.
Just export to lagarith from Premiere
The result is also with artifacts.
http://savepic.net/3879699.htm
Then import lagarith avi to media encoder and export to h.264
And what I see - there are new artifacts.
http://savepic.net/3882771.htm

This is exactly my experience with Premiere CS6 and CC h264 export.
The artefacts I had are not as bad as you show in your pics, but always exist in every export.
Now, I'm using UT-codec to export and convert it without artefacts with TMPGenc x264.

Is adobe premiere cc pro 2014 compatible with os x yosemite

Hi! is adobe premiere cc pro 2014 compatible with os x Yosemite?

Yosemite sometimes has problems, often related to "default" permissions needing to be changed
-one person's solution https://forums.adobe.com/thread/1689788

Premiere CC 2014 does not use CUDA or Processor

Premiere CC 2014 does not use CUDA or Processor

In Premiere CC this all ok!
the CC2014 he does not use or CUDA or the processor.

Premiere CC 7.1.0 with Cuda 5.5.28 crashes

Similar Messages

Maybe you are looking for