Premiere CS6 won't start. Getting error message.
I am getting this error message:
The procedure entry point ? DrawPixels@DC@UIF@@QEAAXPEBXHHHV?$ParamPoint@VCPoint@@@ASL@@@Z could not be located in the dynamic link library UIFramework.dll.
My computer crashed and I had to reload Windows 7... fresh install and then have to reload all my programs. Photo Shop CS6 opens okay, but Premiere does not. Any ideas what I need to do?
Wasn't able to wipe the drive myself... computer probably has a virus that is preventing me from doing this. Took the computer in to my computer guy in Reading to have a clean install done on the c drive. Also, I have been editing for a an ad agency client on their CS6 system... the first job I did for them, I exported the CS6 edit file to a usb thumb drive and brought it to my computer to make a very minor change to an edit done by their inhouse video editor (he had been let go). Long story short... in a 3 minute video the timeline was nested... and clicking on the nested sequence took me to another sequence that had multiple nested files... clicking on them did not take me to another sequence! There where 11 different sequences for this 3 minute video and none of the other sequences linked to anything... which is why I took it to my office and re-edited the 3-minute video on ONE timeline! Still not sure why this editor had nested everything... very strange way to edit what was esssentially was an interview... person answering 3- questions... with a transition which was basically the question on the screen followed by the interviewee's answer! Since doing this edit I have had issues with my computer. In the meantime I have been editing some videos for this agency and their computer was having issues including freezing and not being able to open the task manager to shut down CS6 after a freeze. I would have to just shut the computer off to re-boot! The last edit I did for them last week took 6 hours to do something that should have taken 3 hours at the most.
Dave
Similar Messages
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Comprssor won't start. Error message at startup is "Compressor quit unexpectedly"
I have Compressor v4 and it won't start. Error message at every startup is "Compressor quit unexpectedly" See below
I'm on a Mac Pro
Running Lion 10.7.4
Processor 2 x 3 GHz Quad-Core Intel Xeon
Ram 4 GB 800 MHz DDR2 FB-DIMM
I also have the previous version of FCP Studio installed, which has the older version of compressor, which runs fine. ( Could there be an incompatibility?)
I've uninstalled and reinstaleed Compressor v4.
I've created a new user on my mac, loged in and compressor still won't start.
I've repaird premissions.
I've run the 3rd party Compressor Repair app.
Any one have an idea what I can do to get this to work?
Process:
Compressor [3998]
Path:
/Applications/Compressor.app/Contents/MacOS/Compressor
Identifier:
com.apple.Compressor
Version:
4.0.4 (200703)
Build Info:
Compressor-20070003091000000~1
App Item ID:
424390742
App External ID: 8007634
Code Type:
X86 (Native)
Parent Process: launchd [153]
Date/Time:
2012-08-10 10:47:59.192 -0700
OS Version:
Mac OS X 10.7.4 (11E53)
Report Version: 9
Interval Since Last Report:
122828 sec
Crashes Since Last Report:
91
Per-App Interval Since Last Report: 57 sec
Per-App Crashes Since Last Report: 4
Anonymous UUID:
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGBUS)
Exception Codes: KERN_PROTECTION_FAILURE at 0x000000001433b140
VM Regions Near 0x1433b140:
__TEXT
0000000014263000-0000000014334000 [ 836K] r-x/rwx SM=COW /Library/Application Support/3ivx/*.dylib
--> __DATA
0000000014334000-000000001436f000 [ 236K] rw-/rwx SM=COW /Library/Application Support/3ivx/*.dylib
__DATA
000000001436f000-000000001438f000 [ 128K] rw-/rwx SM=PRV /Library/Application Support/3ivx/*.dylib
Application Specific Information:
objc[3998]: garbage collection is OFF
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 ???
0x1433b140 get_feature_flags + 0
1 lib3ivxEnc.dylib
0x142b8f38 InitHooks + 5088
2 lib3ivxEnc.dylib
0x142bad4e InitThrivex + 68
3 lib3ivxEnc.dylib
0x142cebdc l3_init + 11
4 com.3ivx.videocodec
0x1424756d ThrivXCDOpen + 676
5 com.apple.CoreServices.CarbonCore
0x94b29334 callComponentStorage_44 + 25
6 com.apple.CoreServices.CarbonCore
0x94bd843d _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45
7 com.apple.CoreServices.CarbonCore
0x94bd847d CallComponentFunctionWithStorageProcInfo + 30
8 com.3ivx.videocodec
0x14246d5e ThrivXCDComponentDispatch + 173
9 com.apple.CoreServices.CarbonCore
0x94b4e415 CallComponent + 223
10 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
11 com.apple.CoreServices.CarbonCore
0x94bba7cb CallComponentOpen + 43
12 com.apple.CoreServices.CarbonCore
0x94b4d0d4 OpenAComponent + 426
13 com.apple.CoreServices.CarbonCore
0x94b4d154 OpenComponent + 24
14 com.apple.CoreServices.CarbonCore
0x94b4e39c CallComponent + 102
15 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
16 com.apple.CoreServices.CarbonCore
0x94bba655 CallComponentGetPublicResource + 57
17 com.apple.QuickTime
0x9b151307 cchaMissing + 329
18 com.apple.CoreServices.CarbonCore
0x94b4db71 GetComponentPublicResourceList + 691
19 com.apple.QuickTime
0x9b1506ff startUsingCachedCodecCharacterizations + 263
20 com.apple.QuickTime
0x9b1501c0 FindBestChain + 30
21 com.apple.QuickTime
0x9b14efe2 ICMSequenceGetChain + 504
22 com.apple.QuickTime
0x9b1497c3 DoBandedDecompress + 5416
23 com.apple.QuickTime
0x9b148092 ICMAction + 2500
24 com.apple.QuickTime
0x9b1474e6 ICMDeviceLoop + 4098
25 com.apple.QuickTime
0x9b145a1f DecompressSequenceBeginPrivate2 + 1258
26 com.apple.QuickTime
0x9b190a89 DecompressSequenceBeginS + 127
27 com.apple.QuickTimeComponents.component
0x9108661f 0x90a7f000 + 6321695
28 com.apple.QuickTimeComponents.component
0x91086be4 0x90a7f000 + 6323172
29 com.apple.QuickTimeComponents.component
0x9108890e 0x90a7f000 + 6330638
30 com.apple.QuickTimeComponents.component
0x9108b2d7 0x90a7f000 + 6341335
31 com.apple.QuickTimeComponents.component
0x9107e2bb 0x90a7f000 + 6288059
32 com.apple.CoreServices.CarbonCore
0x94b29821 callComponentStorage_44444 + 47
33 com.apple.CoreServices.CarbonCore
0x94bd843d _ZL38CallComponentFunctionCommonWithStoragePPcP19ComponentParametersPFlvEm + 45
34 com.apple.CoreServices.CarbonCore
0x94bd847d CallComponentFunctionWithStorageProcInfo + 30
35 com.apple.QuickTimeComponents.component
0x9107bb82 Video2ComponentDispatch + 95
36 com.apple.CoreServices.CarbonCore
0x94b4e415 CallComponent + 223
37 com.apple.CoreServices.CarbonCore
0x94b4e45e CallComponentDispatch + 29
38 com.apple.QuickTime
0x9b18f3d4 MediaMoviesTask + 61
39 com.apple.QuickTime
0x9b18e514 TaskMovie_priv + 3712
40 com.apple.QuickTime
0x9b19c2ed MoviesTask_priv + 91
41 com.apple.Compressor
0x0002076d 0x1000 + 128877
42 com.apple.Compressor
0x0000c110 0x1000 + 45328
43 com.apple.Compressor
0x0000c918 0x1000 + 47384
44 com.apple.Compressor
0x0000c9e9 0x1000 + 47593
45 com.apple.Compressor
0x0000ce06 0x1000 + 48646
46 com.apple.prokit
0x004f3756 -[MKOldViewModule _moduleViewWasInstalled:] + 43
47 com.apple.prokit
0x004f3723 -[MKOldViewModule viewWasInstalled] + 172
48 com.apple.prokit
0x004faa54 -[MKOldWindowModule module:didAddSubmodule:] + 107
49 com.apple.prokit
0x004f406c -[MKOldViewModule _module:didAddSubmodule:] + 50
50 com.apple.prokit
0x004f7626 -[MKOldViewModule insertSubmodule:atIndex:] + 364
51 com.apple.prokit
0x004f637e -[MKOldViewModule configureSubmodules:] + 374
52 com.apple.prokit
0x004f47be -[MKOldViewModule applyLayoutDictionary:] + 367
53 com.apple.prokit
0x004fa87c -[MKOldWindowModule applyLayoutDictionary:] + 57
54 com.apple.prokit
0x003e185b -[NSProWindowModule applyLayoutDictionary:] + 57
55 com.apple.prokit
0x00503741 -[MKOldModuleLayoutManager applyModuleLayout:] + 822
56 com.apple.prokit
0x005056be -[MKOldModuleLayoutManager applyLayout:] + 742
57 com.apple.prokit
0x003e2da8 -[NSProDocument makeWindowControllers] + 80
58 com.apple.prokit
0x003e3c3e -[NSProDocumentController addDocument:] + 829
59 com.apple.AppKit
0x980010e3 -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 360
60 com.apple.Compressor
0x0003353c 0x1000 + 206140
61 com.apple.Compressor
0x00035547 0x1000 + 214343
62 com.apple.AppKit
0x97e08753 -[NSApplication _doOpenUntitled] + 378
63 com.apple.AppKit
0x97e085d2 __-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_2 + 36
64 com.apple.AppKit
0x97e0806b -[NSApplication _whenReopeningIsAllowedDo:] + 162
65 com.apple.AppKit
0x97e0827f __-[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:]_block_invoke_1 + 249
66 com.apple.AppKit
0x97e0817f __-[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:]_block_invoke_2 + 126
67 com.apple.AppKit
0x97e0806b -[NSApplication _whenReopeningIsAllowedDo:] + 162
68 com.apple.AppKit
0x97e07d68 -[NSDocumentController(NSInternal) _autoreopenDocumentsWithCompletionHandler:] + 717
69 com.apple.AppKit
0x97e077f0 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 300
70 com.apple.AppKit
0x97e076bb -[NSApplication(NSAppleEventHandling) _reopenWindowsIfNecessaryWithAppleEvent:completionHandler:] + 260
71 com.apple.AppKit
0x97e0759e -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 259
72 com.apple.AppKit
0x97e072c6 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 377
73 com.apple.CoreFoundation
0x9600c1c8 -[NSObject performSelector:withObject:withObject:] + 72
74 com.apple.Foundation
0x974f70c2 __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 121
75 com.apple.Foundation
0x974f5e75 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 476
76 com.apple.Foundation
0x974f5c49 _NSAppleEventManagerGenericHandler + 234
77 com.apple.AE
0x92762045 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned long, unsigned char*) + 202
78 com.apple.AE
0x9274bb67 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 43
79 com.apple.AE
0x9274ba54 aeProcessAppleEvent + 253
80 com.apple.HIToolbox
0x905e1c66 AEProcessAppleEvent + 103
81 com.apple.AppKit
0x97e04347 _DPSNextEvent + 1301
82 com.apple.AppKit
0x97e03942 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 113
83 com.apple.AppKit
0x97dffcb1 -[NSApplication run] + 911
84 com.apple.prokit
0x0035742b NSProApplicationMain + 439
85 com.apple.Compressor
0x00003920 0x1000 + 10528
86 com.apple.Compressor
0x000026c5 0x1000 + 5829
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib
0x9b4e090a kevent + 10
1 libdispatch.dylib
0x9471fe10 _dispatch_mgr_invoke + 969
2 libdispatch.dylib
0x9471e85f _dispatch_mgr_thread + 53
Thread 2:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 3:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 4:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 5:
0 libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2 com.apple.CoreFoundation
0x95fa09da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation
0x95fa9b04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation
0x95fa91dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation
0x95fb9f01 CFRunLoopRun + 129
6 com.apple.qmaster.do
0x00ec3721 swamp::CRAdReceiver2::ReceivingThread::runOnce() + 203
7 com.apple.AECore
0x000b2a54 aecore::CThread::runThread() + 36
8 com.apple.AECore
0x000b06ec threadProc(void*) + 17
9 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
10 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 6:: com.apple.CFSocket.private
0 libsystem_kernel.dylib
0x9b4dfb42 __select + 10
1 com.apple.CoreFoundation
0x95ff7e15 __CFSocketManager + 1557
2 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
3 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 7:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 8:
0 libsystem_kernel.dylib
0x9b4e002e __workq_kernreturn + 10
1 libsystem_c.dylib
0x95cf4ccf _pthread_wqthread + 773
2 libsystem_c.dylib
0x95cf66fe start_wqthread + 30
Thread 9:
0 libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2 com.apple.CoreFoundation
0x95fa09da __CFRunLoopServiceMachPort + 170
3 com.apple.CoreFoundation
0x95fa9b04 __CFRunLoopRun + 1428
4 com.apple.CoreFoundation
0x95fa91dc CFRunLoopRunSpecific + 332
5 com.apple.CoreFoundation
0x95fb9f01 CFRunLoopRun + 129
6 com.apple.DiscRecording
0x9091a0be DRWorkLoop::WorkLoop() + 274
7 com.apple.DiscRecording
0x90919f95 DRWorkLoop::WorkLoopEntry(DRWorkLoop*) + 17
8 com.apple.DiscRecording
0x90919d04 DRThreadObject::StartRoutine(DRThreadObject*) + 142
9 com.apple.DiscRecording
0x90919c75 DRThreadObject::SymbolRoutine(DRThreadObject*) + 17
10 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
11 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 10:
0 libsystem_kernel.dylib
0x9b4df83e __psynch_cvwait + 10
1 libsystem_c.dylib
0x95cf6e78 _pthread_cond_wait + 914
2 libsystem_c.dylib
0x95cf6f7b pthread_cond_timedwait_relative_np + 47
3 com.apple.CoreServices.CarbonCore
0x94b253a7 TSWaitOnConditionTimedRelative + 178
4 com.apple.CoreServices.CarbonCore
0x94b2511d TSWaitOnSemaphoreCommon + 490
5 com.apple.CoreServices.CarbonCore
0x94b24f2e TSWaitOnSemaphoreRelative + 24
6 com.apple.QuickTimeComponents.component
0x9106b516 0x90a7f000 + 6210838
7 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
8 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 11:: com.apple.audio.IOThread.client
0 libsystem_kernel.dylib
0x9b4ddc22 mach_msg_trap + 10
1 libsystem_kernel.dylib
0x9b4dd1f6 mach_msg + 70
2 com.apple.audio.CoreAudio
0x9aec89fe HALB_MachPort::SendMessageWithReply(unsigned int, unsigned int, unsigned long, unsigned long, mach_msg_header_t*, unsigned int) + 122
3 com.apple.audio.CoreAudio
0x9aec8a6a HALB_MachPort::SendSimpleMessageWithSimpleReply(unsigned int, unsigned int, int, int&, unsigned int) + 60
4 com.apple.audio.CoreAudio
0x9aec0e5f HALC_ProxyIOContext::IOWorkLoop() + 1145
5 com.apple.audio.CoreAudio
0x9aec0926 HALC_ProxyIOContext::IOThreadEntry(void*) + 136
6 com.apple.audio.CoreAudio
0x9aec0898 __HALC_ProxyIOContext_block_invoke_6 + 20
7 com.apple.audio.CoreAudio
0x9aec081d HALB_IOThread::Entry(void*) + 69
8 libsystem_c.dylib
0x95cf2ed9 _pthread_start + 335
9 libsystem_c.dylib
0x95cf66de thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x142a13d4 ebx: 0x142cdff3 ecx: 0x1432e120 edx: 0x14270a93
edi: 0x1437cb00 esi: 0x1437cb00 ebp: 0xbfffd828 esp: 0xbfffd7fc
ss: 0x00000023 efl: 0x00010286 eip: 0x1433b140 cs: 0x0000001b
ds: 0x00000023 es: 0x00000023 fs: 0x00000000 gs: 0x0000000f
cr2: 0x1433b140
Logical CPU: 3
Binary Images:
0x1000 -
0x75ff7 com.apple.Compressor (4.0.4 - 200703) <9F2309FD-3D92-3534-9A1E-E194E9C2FF36> /Applications/Compressor.app/Contents/MacOS/Compressor
0x98000 - 0x213fe7 com.apple.AECore (4.0.3 - 303) <78B8FAEF-26F9-3377-B030-23FB1A5BB56E> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/AECore.framework/Versions/A/AECore
0x294000 - 0x2e7ff7 com.apple.qmaster.SwampCore (4.0.3 - 303) <6BF9AD78-5727-3166-9390-2DAF010D4210> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampCore.framework/V ersions/A/SwampCore
0x311000 - 0x31fffb com.apple.compressor.MediaServerAPI (4.0.3 - 4.0.3) <280D248C-2AFD-3173-A669-6BCE7C2594F4> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/MediaServerAPI.framework/Versions/A/MediaServerAPI
0x32e000 - 0x32efff com.apple.compressor.stomp (4.0.3 - 4.0.3) <77FB9960-1B79-3EB0-BD55-4E7325EAABC2> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Compressor
0x331000 - 0x331fff com.apple.qmaster.swamp (4.0.3 - 4.0.3) <E3F5BB48-6553-361A-803A-4026384A31F1> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Qmaster
0x334000 - 0x55cff7 com.apple.prokit (7.2.2 - 1817) <CB7DEEA0-A70C-397B-87B6-6787DACEDAB1> /System/Library/PrivateFrameworks/ProKit.framework/Versions/A/ProKit
0x669000 - 0x6a6fff com.apple.vmutils (4.2.1 - 107) <43B3BFA5-8362-3EBD-B44B-32DCE9885082> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x6c0000 - 0x701ff3 com.apple.compressor.ImageProcessing (4.0.3 - 4.0.3) <8C3B8290-0053-3187-8718-1591B55E789E> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/ImageProcessing.fr amework/Versions/A/ImageProcessing
0x721000 - 0x72dffb com.apple.compressor.StompUtil (4.0.3 - 4.0.3) <8FF452FF-2E5D-3735-BADF-E7A9750AE69A> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/StompUtil.framewor k/Versions/A/StompUtil
0x739000 - 0x859fff com.apple.compressor.StompTypes (4.0.3.1 - 20070.3.91) <69C4CB01-B6ED-34A7-A59D-CBACD9E58865> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/StompTypes.framewo rk/Versions/A/StompTypes
0x8d5000 - 0x8dcff3 com.apple.compressor.FilterUI (4.0.3 - 4.0.3) <720CFE97-4FD9-3C04-8978-FDCEE5BE41D0> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/FilterUI.framework /Versions/A/FilterUI
0x8e3000 - 0xa34ff3 com.apple.compressor.transcoding (4.0.3 - 4.0.3) <B316543E-EF8D-3B90-9245-9C7FB786E498> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/Transcoding.framew ork/Versions/A/Transcoding
0xb10000 - 0xbfbfff com.apple.compressor.StompUI (4.0.3 - 4.0.3) <F2EB6697-8FF7-324D-B110-D0B1FB94D9D4> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/StompUI.framework/ Versions/A/StompUI
0xc45000 - 0xcccff7 com.apple.CompressorKitMAS (4.0.3 - 4.0.3) <72BA4691-E0CD-3CB0-99F0-BACD15A2B308> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Compressor.framework/Versions/A/Frameworks/CompressorKit.fram ework/Versions/A/CompressorKit
0xd12000 - 0xd3eff3 com.apple.audio.CoreAudioKit (1.6.3 - 1.6.3) <7D47B1D3-4410-3524-BC47-FCDF49E48DB5> /System/Library/Frameworks/CoreAudioKit.framework/Versions/A/CoreAudioKit
0xd51000 - 0xd62fff com.apple.qmaster.SwampUtil (4.0.3 - 4.0.3) <1762A43C-8A92-32CE-AB43-30F2D292167F> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampUtil.framework/V ersions/A/SwampUtil
0xd6f000 - 0xe5eff3 com.apple.qmaster.SwampTypes (4.0.3 - 4.0.3) <6B6F659E-9CF3-3329-9EFC-28A04FA7ED31> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/SwampTypes.framework/ Versions/A/SwampTypes
0xeae000 - 0xf4dffb com.apple.qmaster.do (4.0.3 - 4.0.3) <16BD5171-F4EC-356D-A956-E6B34C6F307C> /Applications/Compressor.app/Contents/PlugIns/Compressor/CompressorKit.bundle/C ontents/Frameworks/Qmaster.framework/Versions/A/Frameworks/DistributedObjects.fr amework/Versions/A/DistributedObjects
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0x92c6c000 - 0x92c7afff com.apple.opengl (1.7.7 - 1.7.7) <2D362F15-5EA6-37B6-9BCB-58F2C599ACDA> /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x92c96000 - 0x92c9fff3 com.apple.CommonAuth (2.2 - 2.0) <C3FD6EC2-8EB3-38FB-BBB7-05009CA49024> /System/Library/PrivateFrameworks/CommonAuth.framework/Versions/A/CommonAuth
0x92ca0000 - 0x92d78ff6 com.apple.QuickLookUIFramework (3.2 - 500.16) <1598FDEB-8F90-3D42-AAA1-CD227F3C16BF> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuickLookUI.f ramework/Versions/A/QuickLookUI
0x9360d000 - 0x93648fff com.apple.bom (11.0 - 183) <39257FE6-8B23-39B6-9528-57184104A98F> /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x9367d000 - 0x9376dff1 libiconv.2.dylib (7.0.0 - compatibility 7.0.0) <9E5F86A3-8405-3774-9E0C-3A074273C96D> /usr/lib/libiconv.2.dylib
0x93e16000 - 0x93e17ff4 libremovefile.dylib (21.1.0 - compatibility 1.0.0) <6DE3FDC7-0BE0-3791-B6F5-C15422A8AFB8> /usr/lib/system/libremovefile.dylib
0x93e18000 - 0x93e87fff com.apple.Heimdal (2.2 - 2.0) <2E1B8779-36D4-3C62-A67E-0034D77D7707> /System/Library/PrivateFrameworks/Heimdal.framework/Versions/A/Heimdal
0x93e9c000 - 0x93ea5fff libc++abi.dylib (14.0.0 - compatibility 1.0.0) <FEB5330E-AD5D-37A0-8AB2-0820F311A2C8> /usr/lib/libc++abi.dylib
0x94350000 - 0x9436cffc libPng.dylib (??? - ???) <75F41C08-E187-354C-8115-79387F57FC2C> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x9436d000 - 0x943eaffe com.apple.PDFKit (2.6.3 - 2.6.3) <780A5EE1-48CB-3B80-BBDF-1081512BA0DC> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x943eb000 - 0x94478ff7 com.apple.CoreText (220.20.0 - ???) <0C3EDD4F-6112-353A-8A3A-8D630182C22A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x9448f000 - 0x94491ffb libRadiance.dylib (??? - ???) <4721057E-5A1F-3083-911B-200ED1CE7678> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x94492000 - 0x9451cffb com.apple.SearchKit (1.4.0 - 1.4.0) <CF074082-64AB-3A1F-831E-582DF1667827> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x9451d000 - 0x945b3ff7 com.apple.LaunchServices (480.33 - 480.33) <5A4BF529-391E-3987-940E-287ACE56078A> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/LaunchS ervices.framework/Versions/A/LaunchServices
0x945b4000 - 0x945b4ffe libkeymgr.dylib (23.0.0 - compatibility 1.0.0) <7F0E8EE2-9E8F-366F-9988-E2F119DB9A82> /usr/lib/system/libkeymgr.dylib
0x945ec000 - 0x9470afec com.apple.vImage (5.1 - 5.1) <7757F253-B281-3612-89D4-F2B04061CBE1> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x9470b000 - 0x9470bfff com.apple.Accelerate.vecLib (3.7 - vecLib 3.7) <22997C20-BEB7-301D-86C5-5BFB3B06D212> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x9470c000 - 0x9471cff7 libCRFSuite.dylib (??? - ???) <CE616EF3-756A-355A-95AD-3472A876BEB9> /usr/lib/libCRFSuite.dylib
0x9471d000 - 0x9472bfff libdispatch.dylib (187.9.0 - compatibility 1.0.0) <2F918480-12C8-3F22-9B1A-9B2D76F6F4F5> /usr/lib/system/libdispatch.dylib
0x9472c000 - 0x947a0fff com.apple.CoreSymbolication (2.2 - 73.2) <FA9305CA-FB9B-3646-8C41-FF8DF15AB2C1> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x947c9000 - 0x947d1ff5 libcopyfile.dylib (85.1.0 - compatibility 1.0.0) <A1BFC320-616A-30AA-A41E-29D7904FC4C7> /usr/lib/system/libcopyfile.dylib
0x947d2000 - 0x947f5fff com.apple.CoreVideo (1.7 - 70.3) <4234C11C-E8E9-309A-9465-27D6D7458895> /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x947f6000 - 0x947f6fff com.apple.audio.units.AudioUnit (1.7.2 - 1.7.2) <2E71E880-25D1-3210-8D26-21EC47ED810C> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x947f7000 - 0x947f7fff libffi.dylib (??? - ???) <58A2AA81-461E-3581-9A8C-880A3BDA2D6A> /usr/lib/libffi.dylib
0x947f8000 - 0x94835ff7 libcups.2.dylib (2.9.0 - compatibility 2.0.0) <1C757924-4E54-3522-A885-99795EA10228> /usr/lib/libcups.2.dylib
0x94836000 - 0x9483affb libutil.dylib (??? - ???) <C808FFCE-3D43-3990-BFAD-9AA735F7EFA7> /usr/lib/libutil.dylib
0x9483b000 - 0x9489dffb com.apple.datadetectorscore (3.0 - 179.4) <3A418498-C189-37A1-9B86-F0ECB33AD91C> /System/Library/PrivateFrameworks/DataDetectorsCore.framework/Versions/A/DataDe tectorsCore
0x9497f000 - 0x949faffb com.apple.ApplicationServices.ATS (317.11.0 - ???) <42238C8B-C93F-3369-A500-EC0F10EB2C80> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x94a11000 - 0x94a26ff7 com.apple.ImageCapture (7.0.1 - 7.0.1) <1C8933A9-C7C6-36E9-9D8B-0EF08ACA3315> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x94a27000 - 0x94a2eff7 libsystem_notify.dylib (80.1.0 - compatibility 1.0.0) <47DB9E1B-A7D1-3818-A747-382B2C5D9E1B> /usr/lib/system/libsystem_notify.dylib
0x94a2f000 - 0x94a35ffd com.apple.CommerceCore (1.0 - 17) <71641C17-1CA7-3AC9-974E-AAC9EB641035> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x94a78000 - 0x94a8effe libxpc.dylib (77.19.0 - compatibility 1.0.0) <0585AA94-F4FD-32C1-B586-22E7184B781A> /usr/lib/system/libxpc.dylib
0x94a8f000 - 0x94a99ff0 com.apple.DirectoryService.Framework (10.7 - 146) <59061A4B-D743-3A34-B142-7BE2472BBC2D> /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x94ae7000 - 0x94de9fff com.apple.CoreServices.CarbonCore (960.24 - 960.24) <9692D838-85A5-32C1-B7FB-7C141FFC2557> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x94dea000 - 0x94decffc com.apple.QuickTimeH264.component (7.7.1 - 2330) <749FC098-FB98-38FB-8977-E5306A6B1688> /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
0x94ded000 - 0x94e35ff7 com.apple.SystemConfiguration (1.11.3 - 1.11) <68B92FEA-F754-3E7E-B5E6-D512E26144E7> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x94e36000 - 0x94e3bff7 libmacho.dylib (800.0.0 - compatibility 1.0.0) <56A34E97-518E-307E-8218-C5D43A33EE34> /usr/lib/system/libmacho.dylib
0x94e3c000 - 0x94e3dffd libCVMSPluginSupport.dylib (??? - ???) <22B85645-AA98-372B-BB55-55DCCF0EC716> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libCVMSPluginS upport.dylib
0x94e7f000 - 0x95142fff com.apple.security (7.0 - 55148.1) <77754898-4FCD-3CA3-9339-F1058C852806> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x95143000 - 0x95242ffb com.apple.DiskImagesFramework (10.7.4 - 331.6) <8CC0C204-1069-3CC3-9CE1-3CDF92757E5B> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x9524e000 - 0x9524fff7 libquarantine.dylib (36.6.0 - compatibility 1.0.0) <600909D9-BD75-386E-8D3E-7CBD29079DF3> /usr/lib/system/libquarantine.dylib
0x95250000 - 0x954fdff3 com.apple.JavaScriptCore (7534.56 - 7534.56.6) <94C4DC32-FE6B-3D5C-93B5-75753F38A0C0> /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x95527000 - 0x95528fff libDiagnosticMessagesClient.dylib (??? - ???) <DB3889C2-2FC2-3087-A2A2-4C319455E35C> /usr/lib/libDiagnosticMessagesClient.dylib
0x95529000 - 0x9553dff7 com.apple.CFOpenDirectory (10.7 - 144) <665CDF77-F0C9-3AFF-8CF8-64257268B7DD> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/Frameworks/CFOpen Directory.framework/Versions/A/CFOpenDirectory
0x9553e000 - 0x95540ff9 com.apple.securityhi (4.0 - 1) <BD367302-73C3-32F4-8080-E389AE89E434> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x95541000 - 0x95593ff7 libFontRegistry.dylib (??? - ???) <96E9602C-DFD3-3021-8090-60228CC80D26> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontRegistry.dylib
0x95594000 - 0x9559dffc com.apple.DisplayServicesFW (2.5.4 - 323.3) <820C4B45-814A-3101-A1FA-044CA6D2FBC8> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x9559e000 - 0x95696ff7 libFontParser.dylib (??? - ???) <1A0DA421-62B2-3AA7-9F62-0E01C1887D09> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/Resources/libFontParser.dylib
0x95697000 - 0x95697ff0 com.apple.ApplicationServices (41 - 41) <BED33E1D-C95C-3654-9A3A-0CB3607F9F10> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x95698000 - 0x9590bffb com.apple.CoreImage (7.98 - 1.0.1) <EDC91BA1-673D-3B47-BFD5-BBF11C36EE6A> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/CoreImage .framework/Versions/A/CoreImage
0x9590c000 - 0x9595dff9 com.apple.ScalableUserInterface (1.0 - 1) <C3FA7E40-0213-3ABC-A006-2CB00B6A7EAB> /System/Library/Frameworks/QuartzCore.framework/Versions/A/Frameworks/ScalableU serInterface.framework/Versions/A/ScalableUserInterface
0x95a3b000 - 0x95a84ff7 libGLU.dylib (??? - ???) <5EE0B644-FAD6-3E3C-A380-9B0CDA0B6432> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x95a85000 - 0x95ae0ff3 com.apple.Symbolication (1.3 - 91) <4D12D2EC-5010-3958-A205-9A67E972C76A> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x95ae1000 - 0x95c95ff3 libicucore.A.dylib (46.1.0 - compatibility 1.0.0) <6AD14A51-AEA8-3732-B07B-DEA37577E13A> /usr/lib/libicucore.A.dylib
0x95c96000 - 0x95d61fff libsystem_c.dylib (763.13.0 - compatibility 1.0.0) <52421B00-79C8-3727-94DE-62F6820B9C31> /usr/lib/system/libsystem_c.dylib
0x95da0000 - 0x95f02ffb com.apple.QuartzCore (1.7 - 270.4) <6BC84C60-1003-3008-ABE4-779EF7B4F524> /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x95f03000 - 0x95f03ff2 com.apple.CoreServices (53 - 53) <7CB7AA95-D5A7-366A-BB8A-035AA9E582F8> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x95f12000 - 0x95f4effa libGLImage.dylib (??? - ???) <504E7865-571E-38B4-A84A-D7B513AC84F5> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x95f68000 - 0x95f68fff libodfde.dylib (??? - ???) <C0515427-6D54-35E6-911D-A2510C1A0C54> /usr/lib/libodfde.dylib
0x95f69000 - 0x95f6dffd IOSurface (??? - ???) <EDDBEE65-1EB8-33A7-9972-E361A3508234> /System/Library/Frameworks/IOSurface.framework/Versions/A/IOSurface
0x95f6e000 - 0x96145fe7 com.apple.CoreFoundation (6.7.2 - 635.21) <4D1D2BAF-1332-32DF-A81B-7E79D4F0A6CB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x96146000 - 0x96168ff8 com.apple.PerformanceAnalysis (1.11 - 11) <453463FF-7C42-3526-8C96-A9971EE07154> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x96179000From Crash Analyzer:
Incompatible Codec
This crash was caused by the 3ivx codec.
Suggested Actions
Check for an update to the codec from the manufacturer.
Use System Toolkit to disable or remove the codec.
More Information
The crash was caused by the 3ivx codec. This codec is not recommended for use in Final Cut Pro. Consider using Compressor to transcode your media to an edit-friendly codec such as ProRes.
Relevant Line
1 lib3ivxEnc.dylib 0x142b8f38 InitHooks + 5088
Report generated by Crash Analyzer in Pro Maintenance Tools -
Just started getting error messages: "error in trying to open this file, access denied"
Can anyone help? Just started to get error messages: "error in trying to open this file, access denied" This ha-ppens when trying to open PDF attachemnts to e-mail, something we have been doing for years. No new softare had been loaded recently so I can't explain what is happening. Anyone with any insight in to this situation?
What OS and Adobe Reader version are you using. Also what e-mail application are you using.
-
My iCloud email won't open Get error message" MFmessage error domain 1032
my Icloud email won't open. Getting error message MFmessage error domain 1032. How do I correct it?
Hello ggquilts,
Thank you for the details of the issue you are experiencing with your iCloud email account on your Mac.
I recommend following the steps in the article below for the issue you described:
iCloud: Troubleshooting iCloud Mail
http://support.apple.com/kb/TS4002
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Firefox won't start; no error message; profile manager also won't start. What can I do?
Suddenly, firefox won't start. I get no error message--it just won't open. System restore to a month before the problem did not help.
From the suggestions on this page: http://support.mozilla.com/en-US/kb/Firefox%20will%20not%20start... I did not recently install add-ons or clean the registry, so I think it may be a profile problem. But profile manager will not open--only a tiny window with a white rectangle and no text.
I would like to not lose all my bookmarks. And I would like to continue using Firefox.
What can I do?dmcritchie, thank you for your reply!
Before I received your response, I tried something that seems to have worked. I used Chrome to go to the Firefox website and downloaded Firefox (without uninstalling it first) and went through the installation process again. For some reason, this worked, even though I already had the latest version of Firefox, and I can now open Firefox successfully.
If it stops working again, I will try your suggestion. In the meantime, thank you much! -
Hi! Need help desperately! I downloaded Reader 9.1 and it won't install. Get the error message "Error 1606. Could not access network location %APPDATA%\. Thanks!
Hello again:
I don't mean to step on any toes here but it seems that the root of the problem is being ignored. I offered before that the problems you are experiencing are due to inconsistencies in the Windows registry. While I could speculate on the various methods of how this came to be, I don't have that kind of time nor is there a need. More than likely it is some type of malware that has infected the system but that should be explored on more suited forums such as MajorGeeks.com or BleepingComputer.com. The way I see it, you have a few paths you can take, all of which will lead you to the same place: no more error 1606 and a functional Reader:
Option 1: Run the Windows Live OneCare free safety scanner to resolve any broken registry links it can find.
Option 2: Manually fix the "broken" registry entries in the Windows registry. While I understand Pat's hesitation to do so, the truth of the matter is it will resolve the immediate issue. Once the APPDATA path is corrected, you should then be able to install Reader.
Option 3: Restore Windows to a previous date using System Restore located in Help & Support of the Start menu.
Option 4: [SLEDGE HAMMER] Reinstall Windows over the top of the current installation (NO FORMAT). Use this option only if you have no other recourse. The potential to lose all personal data and settings is high if this option is not performed correctly. If this option is chosen, be certain to use a "setup" profile (username) different than your current username. If you only have a manufacturer's system restore disk rather than a Windows CD/DVD, you may not have the option NOT to format which WILL result in the loss of personal data. This option should only be performed by someone who has previous knowledge of such or is willing to learn even at the expense of data loss/time/effort.
I HIGHLY recommend that any and all personal data is backed up to an external location such as a USB key, CD/DVD, or external hard drive prior to performing option 2 or 4 above. If you would like any of the options explained in greater detail, feel free to ask and I will oblige.
Best of success!
Michael -
Intunes won't start - no error message
I have two problems:
a. my iPod has been frozen for about three weeks now.
b. iTunes 7 will not start
more information:
a. The iPod began freezing for a few seconds at a time, unfreezing itself randomly if I kept spinning my finger around the buttons. The frozen time kept getting longer and longer, until it reached its permanent state of unresponsiveness. It seems that it may think it's stuck on "hold" for some reason. Anyway, this is not the iPod forum, so to make a long story short, I've tried every possible solution I could find to unfreeze my iPod, except the "restore" option, which I need iTunes 7 to ultilize.
b. After trying to update to iTunes 7, I double click on the icon, and I get an hourglass for a few seconds, then nothing. If I press ctrlaltdel and watch it in the "processes" tab, it disappears after about two seconds from the processes list after double clicking. I get no error messages.
Quicktime 7 works fine.
iTunes 6 still works on my commputer, but I have tried every way of installing iTunes 7 I could think of or find, without success, including:
1. uninstalling every iTunes/Quicktime component I could find on my hard drive. I've followed the directions here http://docs.info.apple.com/article.html?artnum=93976 as well as searching my hard drives for any files that might might be associated with iTunes or quicktime. also tried following directions here http://docs.info.apple.com/article.html?artnum=302386
2. I read in one discussion forum that a virus protection program may be the culprit. I have McAfee Internet Security Center 2006. I tried disabling that before I installed, and when that didn't work, I tried uninstalling the anti-virus software, restarting, then installing iTunes, which didn't work either.
I've spent about 14 hours so far trying every possible way I could think of to install iTunes differently, or change any settings that might be conflicting, to no avail.
I really hate Apple right now.
Windows XP ProHi alphaleonis,
Your situation is very frustrating. I hope I can help. Here are 2 other thing to try.
1) Install from a new XP user as a permissions or user issue test
2) If you had not specifically done so, per the article, Trouble installing iTunes or QuickTime software in Windows, reference to "see 'Using MSCONFIG to troubleshoot conflicts in Windows' for assistance disabling conflicting processes.", follow KB 302538 after complete uninstall of the Apple Software Update, iTunes, Quicktime and any iPod Updater software you still have installed.
Then attempt install of iTunes from itunessetup.exe saved locally to your desktop. Do not use the RUN option, use save.
Hope this helps,
Generik
PowerMac G4/Dell Precision WS 370, XP Pro Mac OS X (10.4.7) -
Windows 7 won't start - No error message
When I turn on my Dell Vostro 1015 laptop, here is what happens:
1. Dell icon and loading message (which is normal)
2. Black screen and "Windows is loading files" (never happened before)
3. Then the Microsoft Corporation loading bar stays on screen for some minutes
4. Screen with blue background, green leaf and a white bird appears. And it stays on, no matter how long i wait.
I get no error message, no glue how to react or how to move on from this screen.
What should I do?
Thanks.Can you attempt to start your computer in safe mode? Follow these steps:
Do one of the following:
If your computer has a single operating system installed, press and hold the F8 key as your computer restarts. You need to press F8 before the Windows logo appears. If the Windows logo
appears, you'll need to try again by waiting until the Windows logon prompt appears, and then shutting down and restarting your computer.
If your computer has more than one operating system, use the arrow keys to highlight the operating system you want to start in safe mode, and then press F8.
On the Advanced Boot Options screen, use the arrow keys to highlight the safe mode option you want, and then press Enter. For more information about options, see Advanced
startup options (including safe mode).
Log on to your computer with a user account that has administrator rights.
When your computer is in safe mode, you'll see the words Safe Mode in the corners of the screen
http://windows.microsoft.com/en-US/windows7/Start-your-computer-in-safe-mode
In safe mode you can perform a system restore to a moment when your system was still functional. Follow this article to perform a system restore:
http://windows.microsoft.com/en-US/windows7/products/features/system-restore
You could also run SFC /SCANNOW to scan for any damaged filenames. -
I can't open firefox - every time I try I get the above error message. This has started after no apparent changes or updates to my system, just a normal shut down. I have tried changing the registry .htm, .html etc. file names and reinstalling as suggested but this doesn't work. The only way I can open firefox is after I have reinstalled it and it automatically launches a browser.
I can open firefox in a new user account which suggests something has changed in the account I usually use but I have no idea what since I have not made any changes myself and can't see anything that would suggest it is blocking firefox from opening. I've run a virus scan and it is coming up clean.
Does anyone have any suggestions? I'd be very grateful for some help.
Thank you.Hi mcclausky, you may need to manually remove a policy setting from the registry. You also should scan for malware that might have created this problem.
This article lists scanning and cleaning tools other Firefox users have found helpful: [[Troubleshoot Firefox issues caused by malware]].
To check your Windows registry for policy settings that might affect Firefox or other programs, I suggest consulting a Windows forum or Microsoft's forums. For example:
* http://windowssecrets.com/forums/
* [http://answers.microsoft.com/en-us/windows/forum/windows_8-system/this-operation-has-been-cancelled-due-to/9677848e-072d-4206-87f4-9da9284d6151 This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator. - Microsoft Community]
* [http://answers.microsoft.com/en-us/windows/forum/windows_xp-security/restrictions-this-operation-has-been-cancelled-due/8af1d0cd-8fbd-4223-9396-86d7497bb275 Restrictions. This operation has been cancelled due to to restrictions in effect on this computer.Please contact your system administrator. - Microsoft Community] -
Ipod Won't start, no error message.
Well, heres my problem and its rather frusterating T_T
I click on Itunes and the little time thingy appears next to my curser, then Itunes just doesn't start.
I noticed that in Task manager Itunes will show up, then vanish after a moment.
Alittle help, pretty please? X_X
[email protected]hi Rinku!
I noticed that in Task manager Itunes will show up, then vanish after a moment.
if you're getting no error messages whatsoever, and you're seeing that symptom in Task Manager, the first thing i worry about is infestation of the PC by Qoologic adware. (people with that typically also see similar behavior when they try to launch their QuickTime.)
the free trial version of Ewido has been cleaning that up for most people:
ewido anti-malware download
if no joy with that, we'll try working through some of the rarer possible causes for error-message-free itunes launch failure.
love, b -
SQL Server won't start - unhelpful error message in log
I am running SQL Server 2008 on Windows Server 2008. SQL server had been running using a netowrk account, which i then changed over to a dedicated Active Directory account, and I tried restarting the server. It failed to restart, and produces a number of identical error messages in the event log. The error message is below:
initerrlog: Could not open error log file ''. Operating system error = 3(failed to retrieve text for this error. Reason: 15105)
I've searched the web and have not found a solution. It appears to be a permissions problem (the "Reason: 15105" indicates such), but the permissions on all the data and log folders are correct. The fact that it fails to list the error log file is the must frustrating of all since it gives me no indication of where to look for the problem.
If I try switching the the SQL Server user back to the network account it gives the following error:
WMI Provider Error [call to WMI Provider returned error code: 0x800742a2]Hi Guys,
The solution of Tibork is the working one for me.
What I did to get this error:
I wanted to move my TempDB to another volume (e). I executed following query:
USE master
GO
ALTER DATABASE tempdb
MODIFY FILE (NAME = tempdb, FILENAME = 'E:\tempdb.mdf')
GO
ALTER DATABASE tempdb
MODIFY FILE (NAME = templog, FILENAME = 'E:\templog.ldf')
GO
Stopped the SQL Server instance and moved the TempDB files from the original DATA folder.
After that, when I restarted the server, it gave me the 1814 error. I tried to undo my actions with no luck.
The working solution for the problem was indeed access rights. I know its not best practice, but since we are in a protected environment I choose to remedy the problem with Tibork's solution:
Start > Control Panel > Adminsitrative Tools > Services
Find the SQL Instance
Right click and choose Properties
Find the logon tab
I changed the logon to "Local System Account"
Worked like a charm. Thanks for the hint. -
Finder won't open, get error message -10810 (mac os x, 10.6.8)
Please help. I was having problems with a DVD alias in my finder window that I couldn't delete or trash and it was preventing me from burning new movies to DVD's. I tried to do a safe reboot, but now my finder won't open & I get an error message -10810.
Hi...
Try the tips here > Finder Error -10810 in Snow Leopard causing problems | MacFixIt -
Safari won't start - produces error message
Safari won't start on my old iMAC. I have just installed Lion again but no way. I get a message saying that it quit unexpectadly and get three options: reopen, ignore, or report to apple. I tried themn all, with no luck.
Any clues?Post a crash report..
If Safari has just crashed, press the Report button on the CrashReporter dialog box to view the crash information.
Copy/paste the entire contents of the Crash Reporter window into your reply including the, "binary images" section.
If the crash report dialog does not appear or the crash is hard to reproduce, crash logs can be retrieved from the ~/Library/Logs/CrashReporter> folder. -
I have Illustrator CS 6 UA language version from Design Collection Bundle
After starting app - i have 2 error message:
after initialisation of inner modules live blends zip
look pict 1
second message - can't load inner plugins
look pict
after this - my illustrator workspace look like pict 3
HELP ME - two weeks can't use legal buying product!!!
____________ CRUSH REPORT____________
Process: Adobe Illustrator [4446]
Path: /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Identifier: com.adobe.illustrator
Version: 691 (16.0.5)
Code Type: X86-64 (Native)
Parent Process: launchd [158]
User ID: 501
Date/Time: 2014-06-16 14:41:45.317 +0300
OS Version: Mac OS X 10.8.5 (12F45)
Report Version: 10
Interval Since Last Report: 113222 sec
Crashes Since Last Report: 2
Per-App Interval Since Last Report: 2301 sec
Per-App Crashes Since Last Report: 2
Anonymous UUID: 611908C7-718D-8010-5BCA-804B5B5B8795
Crashed Thread: 0 Main Thread Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
VM Regions Near 0:
-->
__TEXT 0000000100000000-0000000101877000 [ 24.5M] r-x/rwx SM=COW /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
Thread 0 Crashed:: Main Thread Dispatch queue: com.apple.main-thread
0 libsystem_c.dylib 0x00007fff82fa7670 strlen + 16
1 libstdc++.6.dylib 0x00007fff87a54a3f std::basic_string<char, std::char_traits<char>, std::allocator<char> >::basic_string(char const*, std::allocator<char> const&) + 39
2 com.adobe.illustrator 0x00000001009ae22c 0x100000000 + 10150444
3 com.adobe.illustrator 0x00000001009af1bc 0x100000000 + 10154428
4 com.adobe.illustrator 0x0000000100979137 0x100000000 + 9933111
5 com.adobe.illustrator 0x00000001009793ca 0x100000000 + 9933770
6 com.adobe.illustrator 0x0000000100993b6b 0x100000000 + 10042219
7 com.adobe.illustrator 0x000000010084878e 0x100000000 + 8685454
8 com.adobe.illustrator 0x00000001009904af 0x100000000 + 10028207
9 com.adobe.illustrator 0x0000000100774bab 0x100000000 + 7818155
10 com.adobe.illustrator 0x0000000100848995 0x100000000 + 8685973
11 com.adobe.illustrator 0x00000001007742b1 0x100000000 + 7815857
12 com.adobe.illustrator 0x0000000100705fab 0x100000000 + 7364523
13 com.adobe.illustrator 0x000000010084878e 0x100000000 + 8685454
14 com.adobe.illustrator 0x0000000100704369 0x100000000 + 7357289
15 com.adobe.illustrator 0x00000001006f4ccc 0x100000000 + 7294156
16 com.adobe.illustrator 0x00000001001634e8 0x100000000 + 1455336
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff83cf4d16 kevent + 10
1 libdispatch.dylib 0x00007fff8170adea _dispatch_mgr_invoke + 883
2 libdispatch.dylib 0x00007fff8170a9ee _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff89c1a210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff89c1a3e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff89b7ca98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2f2c9 0x1029f6000 + 234185
6 com.adobe.ACE 0x0000000102a2e5da 0x1029f6000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 3:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff89c1a210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff89c1a3e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff89b7ca98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2f2c9 0x1029f6000 + 234185
6 com.adobe.ACE 0x0000000102a2e5da 0x1029f6000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 4:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.apple.CoreServices.CarbonCore 0x00007fff89c1a210 TSWaitOnCondition + 108
3 com.apple.CoreServices.CarbonCore 0x00007fff89c1a3e7 TSWaitOnConditionTimedRelative + 132
4 com.apple.CoreServices.CarbonCore 0x00007fff89b7ca98 MPWaitOnQueue + 252
5 com.adobe.ACE 0x0000000102a2f2c9 0x1029f6000 + 234185
6 com.adobe.ACE 0x0000000102a2e5da 0x1029f6000 + 230874
7 com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
8 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
9 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.adobe.AGM 0x0000000102eddcfb AGMInitialize + 3255535
3 com.adobe.AGM 0x0000000102edeafc AGMInitialize + 3259120
4 com.adobe.AGM 0x0000000102ee5d8b AGMInitialize + 3288447
5 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x00000001192c1c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000011906fec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x00000001192c1c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000011906fec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x00000001192c1c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000011906fec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.adobe.ape.engine 0x00000001192c1c0d APXGetHostAPI + 2516093
3 com.adobe.ape.engine 0x000000011906fec1 APXGetHostAPI + 83761
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff83cf2686 mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff83cf1c42 mach_msg + 70
2 com.apple.CoreFoundation 0x00007fff86f84233 __CFRunLoopServiceMachPort + 195
3 com.apple.CoreFoundation 0x00007fff86f89916 __CFRunLoopRun + 1078
4 com.apple.CoreFoundation 0x00007fff86f890e2 CFRunLoopRunSpecific + 290
5 com.apple.CoreMediaIO 0x00007fff8dd946e8 CMIO::DAL::RunLoop::OwnThread(void*) + 146
6 com.apple.CoreMediaIO 0x00007fff8dd8c2ce CAPThread::Entry(CAPThread*) + 156
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdff3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x00000001192c1bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001192d9ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 12:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdff3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x00000001192c1bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001194542c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 13:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.adobe.AFlame 0x00000001206eb5f5 Flame_Terminate + 1642661
3 com.adobe.AFlame 0x00000001206cc4cb Flame_Terminate + 1515387
4 com.adobe.AFlame 0x000000012068428a Flame_Terminate + 1219898
5 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 14:
0 libsystem_kernel.dylib 0x00007fff83cf4386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff830437c8 nanosleep + 163
2 libsystem_c.dylib 0x00007fff830436df usleep + 54
3 com.adobe.illustrator.plugins.dBrushTool 0x000000011c5912d2 PluginMain + 364594
4 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 15:
0 libsystem_kernel.dylib 0x00007fff83cf26c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
Thread 16:
0 libsystem_kernel.dylib 0x00007fff83cf26c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
Thread 17:
0 libsystem_kernel.dylib 0x00007fff83cf26c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
Thread 18:
0 libsystem_kernel.dylib 0x00007fff83cf26c2 semaphore_wait_trap + 10
1 com.adobe.illustrator.plugins.dBrushTool 0x000000011c5937ea PluginMain + 374090
Thread 19:: com.apple.CFSocket.private
0 libsystem_kernel.dylib 0x00007fff83cf4322 __select + 10
1 com.apple.CoreFoundation 0x00007fff86fc8f46 __CFSocketManager + 1302
2 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
3 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 20:: IPCClient rcvr: FMClient.501.4446.140735100813696.1
0 libsystem_kernel.dylib 0x00007fff83cf4322 __select + 10
1 com.extensis.cpp-core-framework 0x0000000129930169 GIPCReceiver::OSWaitForData() + 2975
2 com.extensis.cpp-core-framework 0x0000000129924b40 GIPCClient::ReceiverThreadProc(GThread*) + 798
3 com.extensis.cpp-core-framework 0x00000001299a2ed9 GThread::PthreadInternal(void*) + 223
4 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 21:: Agent IF Message Handler
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdfb9 _pthread_cond_wait + 869
2 com.extensis.cpp-core-framework 0x00000001299623ce GSemaphore::TimedWait(unsigned int) + 76
3 com.extensis.cpp-core-framework 0x00000001299293f9 GIPCClient::GIPCMTDataAccumulator::WaitForData(unsigned int, std::vector<char, std::allocator<char> >&, bool) + 37
4 com.extensis.ExtensisFontManagement.sdk 0x0000000129ef11d5 GAgentIFMessageHandlerThread::RunMessageHandlerThread() + 445
5 com.extensis.ExtensisFontManagement.sdk 0x0000000129ef18f2 GAgentIFMessageHandlerThread::AgentIFMessageHandlerThreadFunc(GThread*) + 42
6 com.extensis.cpp-core-framework 0x00000001299a2ed9 GThread::PthreadInternal(void*) + 223
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 22:: IPCDataHandler for rcvr: FMClient.501.4446.140735100813696.1
0 libsystem_kernel.dylib 0x00007fff83cf4322 __select + 10
1 com.extensis.cpp-core-framework 0x000000012992c3d1 -[IPCDataHandler handleDataFromSocket:] + 2197
2 com.apple.Foundation 0x00007fff8a2b9532 __NSThread__main__ + 1345
3 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
4 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 23:
0 libsystem_kernel.dylib 0x00007fff83cf46d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff82fbbf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff82fbbce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff82fa6191 start_wqthread + 13
Thread 24:
0 libsystem_kernel.dylib 0x00007fff83cf46d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff82fbbf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff82fbbce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff82fa6191 start_wqthread + 13
Thread 25:
0 libsystem_kernel.dylib 0x00007fff83cf46d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff82fbbf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff82fbbce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff82fa6191 start_wqthread + 13
Thread 26:
0 libsystem_kernel.dylib 0x00007fff83cf4386 __semwait_signal + 10
1 libsystem_c.dylib 0x00007fff830437c8 nanosleep + 163
2 com.adobe.illustrator.plugins.ScriptingSupport 0x00000001158d78cb PluginMain + 1570155
3 com.adobe.illustrator.plugins.ScriptingSupport 0x00000001158bf5b9 PluginMain + 1471065
4 com.adobe.illustrator.plugins.ScriptingSupport 0x00000001158d7c16 PluginMain + 1570998
5 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
6 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 27:
0 libsystem_kernel.dylib 0x00007fff83cf42aa __recvfrom + 10
1 ServiceManager-Launcher.dylib 0x00000001150d65ec Invoke + 45721
2 ServiceManager-Launcher.dylib 0x00000001150d5813 Invoke + 42176
3 ServiceManager-Launcher.dylib 0x00000001150d4be0 Invoke + 39053
4 ServiceManager-Launcher.dylib 0x00000001150d4c66 Invoke + 39187
5 ServiceManager-Launcher.dylib 0x00000001150d030f Invoke + 20412
6 ServiceManager-Launcher.dylib 0x00000001150d0616 Invoke + 21187
7 ServiceManager-Launcher.dylib 0x00000001150d0cd7 Invoke + 22916
8 ServiceManager-Launcher.dylib 0x00000001150d0f41 Invoke + 23534
9 ServiceManager-Launcher.dylib 0x00000001150d361d Invoke + 33482
10 ServiceManager-Launcher.dylib 0x00000001150d3775 Invoke + 33826
11 ServiceManager-Launcher.dylib 0x00000001150d3fb2 Invoke + 35935
12 ServiceManager-Launcher.dylib 0x00000001150d40ad Invoke + 36186
13 ServiceManager-Launcher.dylib 0x00000001150c6d6b Login + 480
14 ServiceManager-Launcher.dylib 0x00000001150ca7ad Login + 15394
15 ServiceManager-Launcher.dylib 0x00000001150d4412 Invoke + 37055
16 ServiceManager-Launcher.dylib 0x00000001150d6253 Invoke + 44800
17 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
18 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 28:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdff3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x00000001192c1bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001192d9ddb APXGetHostAPI + 2614859
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 29:
0 libsystem_kernel.dylib 0x00007fff83cf40fa __psynch_cvwait + 10
1 libsystem_c.dylib 0x00007fff82fbdff3 _pthread_cond_wait + 927
2 com.adobe.ape.engine 0x00000001192c1bd0 APXGetHostAPI + 2516032
3 com.adobe.ape.engine 0x00000001194542c3 APXGetHostAPI + 4164403
4 com.adobe.ape.engine 0x00000001192c1cd1 APXGetHostAPI + 2516289
5 com.adobe.ape.engine 0x00000001192c1d4a APXGetHostAPI + 2516410
6 com.adobe.ape.engine 0x00000001192c1e79 APXGetHostAPI + 2516713
7 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
8 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 30:
0 libsystem_kernel.dylib 0x00007fff83cf26c2 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x00000001001b9105 0x100000000 + 1806597
2 com.adobe.illustrator 0x00000001001b8cde 0x100000000 + 1805534
3 com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
4 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 31:
0 libsystem_kernel.dylib 0x00007fff83cf26c2 semaphore_wait_trap + 10
1 com.adobe.illustrator 0x00000001001b9105 0x100000000 + 1806597
2 com.adobe.illustrator 0x00000001001b8cde 0x100000000 + 1805534
3 com.apple.CoreServices.CarbonCore 0x00007fff89bf17e0 PrivateMPEntryPoint + 58
4 libsystem_c.dylib 0x00007fff82fb9772 _pthread_start + 327
5 libsystem_c.dylib 0x00007fff82fa61a1 thread_start + 13
Thread 32:
0 libsystem_kernel.dylib 0x00007fff83cf46d6 __workq_kernreturn + 10
1 libsystem_c.dylib 0x00007fff82fbbf1c _pthread_workq_return + 25
2 libsystem_c.dylib 0x00007fff82fbbce3 _pthread_wqthread + 412
3 libsystem_c.dylib 0x00007fff82fa6191 start_wqthread + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x00000000ffffffff rbx: 0x0000000000000001 rcx: 0x0000000000000001 rdx: 0x0000000000000001
rdi: 0x0000000000000000 rsi: 0xffffffffffffffff rbp: 0x00007fff5fbff730 rsp: 0x00007fff5fbff708
r8: 0x0000000000000000 r9: 0x000000000000000f r10: 0x0000000024810001 r11: 0x000000013886c38a
r12: 0x00007fff5fbff7d0 r13: 0x00007fff5fbff7a0 r14: 0x00007fff5fbff750 r15: 0x00007fff5fbff75f
rip: 0x00007fff82fa7670 rfl: 0x0000000000010286 cr2: 0x0000000000000000
Logical CPU: 1
Binary Images:
0x100000000 - 0x101876fef +com.adobe.illustrator (691 - 16.0.5) <33643694-AE8E-D193-92FA-25940D71D475> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/MacOS/Adobe Illustrator
0x101aba000 - 0x1027ffff7 +libicudata.40.0.dylib (40) <6211D655-ECF8-7378-CF68-3B07300D5A29> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUData.framework/Versions/4.0/libicudata.40.0.dylib
0x102812000 - 0x102880fef +com.adobe.headlights.LogSessionFramework (2.1.2.1652) <25E6F475-1522-419C-2169-547FCF2FD97F> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/LogSession.framework/Versions/A/LogSession
0x1028d4000 - 0x1028d6fff +com.adobe.AdobeCrashReporter (7.0 - 7.0.1) <B68D0D42-8DEB-3F22-BD17-981AC060E9D7> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeCrashReporter.framework/Versions/A/AdobeCrashRep orter
0x1028db000 - 0x102938ff7 +com.adobe.aiport (aiport version 16.0.0 - 16.0.0.690) <577BD19B-B362-35B4-6020-2F038DEA5877> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/aiport.framework/Versions/A/aiport
0x10295f000 - 0x1029c4ff7 +com.adobe.filterport (filterport version 16.0.0 - 16.0.0.690) <0298BED7-3107-5330-292B-D7BAA1326B8E> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/filterport.framework/Versions/A/filterport
0x1029f2000 - 0x1029f2ff7 +com.adobe.SPBasic (SPBasic version 16.0.0 - 16.0.0.690) <5DB43D6A-1CA5-CD74-C2B9-5B02AAC809FD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/SPBasic.framework/Versions/A/SPBasic
0x1029f6000 - 0x102b6ffff +com.adobe.ACE (AdobeACE 2.19.18.20990 - 2.19.18.20990) <48C7C467-93A7-F609-1083-D0DD3C0B8988> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeACE.framework/Versions/A/AdobeACE
0x102b82000 - 0x10318afff +com.adobe.AGM (AdobeAGM 4.26.20.20990 - 4.26.20.20990) <8F9BD5CF-287E-9EF1-926D-728359878CAC> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAGM.framework/Versions/A/AdobeAGM
0x103226000 - 0x103268ff7 +com.adobe.ARE (AdobeARE 1.5.02.20990 - 1.5.02.20990) <2FF36232-F715-2228-ACC0-BABFC0D6F779> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeARE.framework/Versions/A/AdobeARE
0x103270000 - 0x10336afe7 +com.adobe.AXEDOMCore (AdobeAXEDOMCore 3.7.101.18636 - 3.7.101.18636) <C7652AF2-56D7-8AF8-A207-0BDEDDFF0BEC> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAXEDOMCore.framework/Versions/A/AdobeAXEDOMCore
0x10340e000 - 0x10342dfff +com.adobe.BIB (AdobeBIB 1.2.02.20990 - 1.2.02.20990) <84AEC009-ED37-875D-BA3B-19FF2A53F9EF> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeBIB.framework/Versions/A/AdobeBIB
0x103434000 - 0x10345cff7 +com.adobe.BIBUtils (AdobeBIBUtils 1.1.01 - 1.1.01) <4D9551F1-B07C-3BAF-0CED-1F83C866BCAA> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeBIBUtils.framework/Versions/A/AdobeBIBUtils
0x103463000 - 0x1037c7ff7 +com.adobe.CoolType (AdobeCoolType 5.10.34.20990 - 5.10.34.20990) <3D5F8577-39F8-D1D0-81FE-6DC4203A9719> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeCoolType.framework/Versions/A/AdobeCoolType
0x103813000 - 0x103c59fff +com.adobe.MPS (AdobeMPS 5.8.0.24821 - 5.8.0.24821) <E8E87710-F66B-32B5-97C6-A35D20867697> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeMPS.framework/Versions/A/AdobeMPS
0x103cd6000 - 0x104dd4fef +com.adobe.psl (AdobePSL 13.0.0.21041 - 13.0.0.21041) <910C283A-607C-F863-97EF-07FB2EEB38AD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePSL.framework/Versions/A/AdobePSL
0x104f95000 - 0x104ff5ff7 +com.adobe.AdobeXMPCore (Adobe XMP Core 5.3 -c 11 - 66.145661) <B475CD07-1024-560D-5BFE-2A6FCE63925C> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeXMP.framework/Versions/A/AdobeXMP
0x104fff000 - 0x1050b7fe7 +com.adobe.AdobeXMPFiles (Adobe XMP Files 5.4 -f 49 - 66.145661) <9F30F410-B84E-EB85-7F2C-C72BCD50CB77> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeXMPFiles.framework/Versions/A/AdobeXMPFiles
0x1050ea000 - 0x105194fe7 +libicucnv.40.0.dylib (40) <768D99C5-46B9-B849-2834-B5BF541856D1> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUConverter.framework/Versions/4.0/libicucnv.40.0.dy lib
0x1051bb000 - 0x1052fbfe7 +libicui18n.40.0.dylib (40) <B0341318-FB92-A0CF-2CA5-7FA100624DBD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUInternationalization.framework/Versions/4.0/libicu i18n.40.0.dylib
0x10537a000 - 0x10547cfef +libicuuc.40.0.dylib (40) <76F12DCE-F356-D48D-4239-FC103706EF76> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ICUUnicode.framework/Versions/4.0/libicuuc.40.0.dylib
0x1054c4000 - 0x105611ff7 +com.winsoft.wrservices (WRServices 5.0.0 - 5.0.0) <FFA48E0A-A17C-A04F-AE20-6815EB944DEA> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/WRServices.framework/Versions/A/WRServices
0x105685000 - 0x1058cefe7 +com.adobe.linguistic.LinguisticManager (6.0.0 - 17206) <301AAE8E-BA78-230E-9500-FCCA204B49CB> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeLinguistic.framework/Versions/3/AdobeLinguistic
0x105951000 - 0x105958fff +com.adobe.coretech.adobesplashkit (AdobeSplashKit version 1.0 - 1.0) <E1A491B4-8427-45ED-D312-5BC6E1ABF0A1> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSplashKit.framework/Versions/A/AdobeSplashKit
0x105962000 - 0x10598efff +com.adobe.AXE8SharedExpat (AdobeAXE8SharedExpat 3.7.101.18636 - 3.7.101.18636) <488DF1F7-A643-5168-706A-498A0322A87E> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeAXE8SharedExpat.framework/Versions/A/AdobeAXE8Sh aredExpat
0x1059b1000 - 0x105a6efff +com.adobe.AdobeExtendScript (ExtendScript 4.2.12 - 4.2.12.18602) <0957DFA6-0593-CE4B-8638-00F32113B07B> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeExtendScript.framework/Versions/A/AdobeExtendScr ipt
0x105ab8000 - 0x105b7dfff +com.adobe.JP2K (2.0.0 - 2.0.0.25990) <1D61D0B2-F263-72E6-C2BB-C8BA6EBB9BAD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeJP2K.framework/Versions/A/AdobeJP2K
0x105bcc000 - 0x105d95fff +com.adobe.owl (AdobeOwl version 5.0.3 - 5.0.3) <1DEEBFAD-1C6D-303B-9F68-B39677534527> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeOwl.framework/Versions/A/AdobeOwl
0x105dd7000 - 0x1065aaff7 +com.adobe.PDFL (PROD_MAJOR.PROD_MINOR.PROD_STEP - 10.0.1.18562) <8DC49EE4-5700-97A1-EBFE-68024AE1980C> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePDFL.framework/Versions/A/AdobePDFL
0x106662000 - 0x106763fff +com.adobe.PDFPort (AdobePDFPort 2.1.0.20993 - 2.1.0.20993) <4356804E-2D42-1280-DC3B-66448D57F05A> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePDFPort.framework/Versions/A/AdobePDFPort
0x106777000 - 0x10679cffe +adobepdfsettings (1) <56E7F033-6032-2EC2-250E-43F1EBD123B1> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/adobepdfsettings.framework/Versions/A/adobepdfsetting s
0x1067d8000 - 0x10681efe7 +com.adobe.pip (6.0.0.1654) <3576D8F9-E2F9-6EB8-6684-C2FE6B0A3731> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobePIP.framework/Versions/A/AdobePIP
0x10682b000 - 0x1068d9fef +com.adobe.AdobeScCore (ScCore 4.2.12 - 4.2.12.18602) <9CEE95E5-2FC6-5E58-02A4-138EA6F8D894> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeScCore.framework/Versions/A/AdobeScCore
0x106916000 - 0x1069d2fef +com.adobe.SVGExport (AdobeSVGExport 6.0 - 6.0) <9C3A0810-22F9-5C20-C5A9-44C552076054> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGExport.framework/Versions/A/AdobeSVGExport
0x1069f4000 - 0x106d0afff +com.adobe.SVGRE (AdobeSVGRE 6.0 - 6.0) <041B948F-2768-2FC9-712A-43AE264510DB> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/AdobeSVGRE.framework/Versions/A/AdobeSVGRE
0x106dd6000 - 0x106df0ff7 +com.adobe.ahclientframework (1.7.0.56 - 1.7.0.56) <C1C5DE5C-39AB-0871-49A6-FA3449D39B8A> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/ahclient.framework/Versions/A/ahclient
0x106df9000 - 0x106e12fff com.apple.carbonframeworktemplate (1.0 - 1.0) <0EDFCF84-BC82-4466-D878-69327B1722AF> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/Alcid.framework/Versions/A/Alcid
0x106e19000 - 0x106efdfe7 +com.adobe.amtlib (amtlib 6.0.0.75 - 6.0.0.75) <07A3E1E1-55C3-BA5B-A0B0-60250809ED61> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/amtlib.framework/Versions/A/amtlib
0x106f0e000 - 0x106f16fef +com.adobe.boost_date_time.framework (6.0.0 - 6.0.0.0) <FEC30D42-7E6D-67F6-DE45-DF25D16AAFF5> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_date_time.framework/Versions/A/boost_date_time
0x106f30000 - 0x106f49ff7 +com.adobe.boost_filesystem.framework (6.0.0 - 6.0.0.0) <761BECE6-A9F6-0D48-44A1-677A44601F39> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_filesystem.framework/Versions/A/boost_filesyste m
0x106f6b000 - 0x10701ffef +com.adobe.boost_regex.framework (6.0.0 - 6.0.0.0) <5315481A-D3FC-D8F9-137D-CADBE984299D> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_regex.framework/Versions/A/boost_regex
0x1070ab000 - 0x107118fef +com.adobe.boost_serialization.framework (6.0.0 - 6.0.0.0) <A7509FBF-0BAB-C773-DE5D-E1CA3AD31628> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_serialization.framework/Versions/A/boost_serial ization
0x10721b000 - 0x107228fff +com.adobe.boost_signals.framework (6.0.0 - 6.0.0.0) <9FAA55B3-B272-F747-270F-21D786E209E7> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_signals.framework/Versions/A/boost_signals
0x10723d000 - 0x10723fff7 +com.adobe.boost_system.framework (6.0.0 - 6.0.0.0) <DD51C1B2-7FC1-81C1-1D88-FA3D12F01560> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_system.framework/Versions/A/boost_system
0x107246000 - 0x107252fff +com.adobe.boost_threads.framework (6.0.0 - 6.0.0.0) <8E8AD219-4C88-3140-D002-F07B74E15C43> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/boost_threads.framework/Versions/A/boost_threads
0x107270000 - 0x1076bbfef +com.adobe.dvaadameve.framework (6.0.0 - 6.0.0.0) <993E4D4C-BEB3-A6F7-64E2-A4D742E147E6> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaadameve.framework/Versions/A/dvaadameve
0x107d16000 - 0x107e03fe7 +com.adobe.dvaai.framework (6.0.0 - 6.0.0.0) <AE668FE9-2D17-2DB6-34BF-2111565B7A6B> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaai.framework/Versions/A/dvaai
0x107eaf000 - 0x1080a3fff +com.adobe.dvacore.framework (6.0.0 - 6.0.0.0) <76DA097D-FDE2-D4D9-7C7A-C4FF86F0A2CC> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvacore.framework/Versions/A/dvacore
0x10826b000 - 0x10878efef +com.adobe.dvaui.framework (6.0.0 - 6.0.0.0) <39B9DD96-CD3A-38AF-395B-E54C4ED8C620> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaui.framework/Versions/A/dvaui
0x108ca1000 - 0x108d6eff7 +com.adobe.dvaworkspace.framework (6.0.0 - 6.0.0.0) <0B5A7058-98EC-B242-BD62-03ED6DD6C1F2> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaworkspace.framework/Versions/A/dvaworkspace
0x108e62000 - 0x108f4eff7 +com.adobe.exo.framework (6.0.0 - 6.0.0.0) <7B65DA8D-501B-F242-C2E1-71F4C4EA3F20> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/exo.framework/Versions/A/exo
0x109098000 - 0x109116fff +com.adobe.FileInfo.framework (Adobe XMP FileInfo 5 . 3 . 0 . 0 -i 3 - 66.145433) <5C63613F-6BDE-1C29-D3FD-9D292F9ADB12> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/FileInfo.framework/Versions/A/FileInfo
0x109127000 - 0x109153ff7 +libtbb.dylib (0) <57655978-A378-BE1E-7905-7D7F951AD6F7> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/libtbb.dylib
0x10916c000 - 0x10917aff3 +libtbbmalloc.dylib (0) <CB038B96-2999-5EB1-E26A-7720A7A8F8CD> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/libtbbmalloc.dylib
0x109190000 - 0x109195fff com.apple.agl (3.2.1 - AGL-3.2.1) <328CAFF6-C443-303F-923A-F9EEA8E71794> /System/Library/Frameworks/AGL.framework/Versions/A/AGL
0x10919c000 - 0x1091a5fff +com.adobe.dvaflashview.framework (6.0.0 - 6.0.0.0) <7941B717-142A-AC01-5E6E-87521BCFA6AA> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/dvaflashview.framework/Versions/A/dvaflashview
0x1091b3000 - 0x1091b7ff7 +com.adobe.ape.shim (3.3.8.19346 - 3.3.8.19346) <13D5CEF7-6090-CD66-8DA0-190771950F76> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Contents/Frameworks/adbeape.framework/Versions/A/adbeape
0x1091f2000 - 0x1091f4ff7 com.apple.textencoding.unicode (2.5 - 2.5) <0518078E-C652-3CFC-A3FB-903C600CE831> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x10a7fc000 - 0x10a7fcfff +com.adobe.illustrator.plugins.PlugInRes (Localizer version 16.0.0 - 16.0.0) <F92F3F78-179C-2196-F172-4F89E3EDD850> /Applications/ADOBE_CS6_UA/*/Adobe Illustrator.app/Required/Resources/uk_UA/PluginRes.aip/Contents/MacOS/PlugInRes
0x10d338000 - 0x10d349fef +com.adobe.illustrator.plugins.BNPlugin (BNPlugin version 16.0.3 - 16.0.3) <831635EC-F536-4557-AC4E-0035A4FE3394> /Applications/ADOBE_CS6_UA/*/BNPlugin
0x10d350000 - 0x10d387ff7 +com.adobe.illustrator.plugins.ArtboardPanel (Artboard Panel version 16.0.3 - 16.0.3) <4DC9C186-8909-5EA0-4738-3FFA2DA0E58F> /Applications/ADOBE_CS6_UA/*/ArtboardPanel
0x10d39f000 - 0x10d3acfef +com.adobe.illustrator.plugins.AppBarControls (AppBarControls version 16.0.3 - 16.0.3) <428E440C-F2B2-520E-FB0E-9EB387B09E0B> /Applications/ADOBE_CS6_UA/*/AppBarControls
0x10d3bb000 - 0x10d404ff7 +com.adobe.illustrator.plugins.KeyboardShortcuts (Keyboard Shortcuts version 16.0.3 - 16.0.3) <4CE1A272-14F0-D49F-ACBF-AEE937CA9FA4> /Applications/ADOBE_CS6_UA/*/KeyboardShortcuts
0x10d423000 - 0x10d424ff7 +com.adobe.illustrator.plugins.FlattenS (Flatten Suite version 16.0.3 - 16.0.3) <6C7A6A39-80D4-7135-43D8-BE5246FE4F8A> /Applications/ADOBE_CS6_UA/*/FlattenS
0x10d428000 - 0x10d42ffff +com.adobe.illustrator.plugins.fileclipboardpref (FileClipboardPref version 16.0.3 - 16.0.3) <FFAE0E30-CD21-123B-1CFF-C8D3FFD309A6> /Applications/ADOBE_CS6_UA/*/fileclipboardpref
0x10d9ea000 - 0x10d9f4fff +com.adobe.illustrator.plugins.Action (Action version 16.0.3 - 16.0.3) <34827E6E-5010-871E-C8CB-1665E460E1A9> /Applications/ADOBE_CS6_UA/*/Action
0x10d9fb000 - 0x10d9fcff7 libCyrillicConverter.dylib (61) <D06971D7-9F16-3FE6-81E8-33E0FE4D6586> /System/Library/CoreServices/Encodings/libCyrillicConverter.dylib
0x10f22d000 - 0x10f2e6ff7 ColorSyncDeprecated.dylib (400) <3A647DD4-9BA1-3B5E-9680-64923371A9B7> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ColorSync. framework/Versions/A/Resources/ColorSyncDeprecated.dylib
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Mick,
It may be worth trying to uninstall, run the Cleaner Tool and reinstall.
http://www.adobe.com/support/contact/cscleanertool.html
Or, you may try Customer Care,
http://helpx.adobe.com/contact.html
or Adobe Support (phone),
http://helpx.adobe.com/adobe-connect/adobe-connect-phone-numbers.html
or this specialized forum (where you may be able find the answer from previous threads),
http://forums.adobe.com/community/download_install_setup -
I have attempted to download the latest version of Fx. I get the message "pSVzV7gx.exe.part can't be downloaded because the source file could not be read".
Hey,
Thanks for your response. I've checked in the about itunes and it says the MacBook's itunes details are as follows
11.05.5 (5)
64 bit
copyright 2000-2013
I imagine the iMac has the lates itunes on it although I cannot check because it brings up the error message as described above. Any help will be appreciated.
AJ
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