Premiere Elements 11 won't launch at all.

I installed Premiere Elements 11 from a disk that also has Photoshop Elements. Photoshop Elements launches successfully. When I try to launch PE 11, either from the Start menu or the desktop icon, I get the round "swirl" for a moment, then it disappears and nothing happens. I also right-clicked and selected the option to run as administrator. I got the User Account Control message and I clicked OK.
I have Windows 7 Home Premium on my HP desktop. I tried to update the driver (ATI Radeon HD 5450) but it said I have the latest driver.
I appreciate any suggestions or help.

Dawson117
Have you answered the classical question yet, that is, do you have the latest version of QuickTime installed on your computer with Premiere Elements 11 Windows 7 64 bit? And, did you right click the Premiere Elements 11 desktop icon and selected Run As Administrator.
What about deleting the Adobe Premiere Elements Prefs file? Have you been there and done that?
Local Disc C
Users
Owner
AppData
Roaming
Adobe
Premiere Elements
11.0
and in the 11.0 Folder is the Adobe Premiere Elements Prefs file that you delete.
If deleting just the Adobe Premiere Elements Prefs file in that 11.0 Folder does not resolve the problem, then try deleting that whole 11.0 Folder.
In all of that, make sure that you are working with Folder Options Show Hidden Files, Folders, and Drives on so that you can see the complete path.
Have you checked your antivirus program to make sure that it is not involved in this issue?
Have you already gone down the road where you deactivate in Help Menu/Deactivate, close out of there, and uninstall (Control Panel) and reinstall?
Have you tried launching the program from Adobe Premiere Elements.exe file in the Program Files. The desktop icon goes to Adobe Premiere Elements 11.exe which opens the program to the Welcome Screen. The Adobe Premiere Elements.exe file bypasses the Welcome Screen.
Local Disk C
Program Files
Adobe
Premiere Elements 11
and in the Premiere Elements 11 Folder included are those two .exe files.
Please check out the above to rule them in or out of the matter and then we can decide what next if the problem persists.
Is Adobe expecting you to follow up with them?
Thanks.
ATR

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