Premiere Elements 8/9 Windows 7 64bit

History....
I was running Premiere Elements 8 on Windows 7 32 bit with little to no problems.
I recently Upgraded my system primarily for more RAM to use with video editing and upgraded to the 64 bit version of Windows 7.
I re-installed elements 8 and the same format of video that was fine on the 32 bit now showed up as a red screen in playback through elements with audio.
This wasn't the only problem. Sometimes when starting up elements the home screen was just blank and would not show the timeline or any other boxes for that matter.
I decided to purchase elements 9.0 and so didn't try too hard to iron out the above details.
However I'm now experiencing the very same problems with version 9.
When the program starts up (no error messages) the screen just shows me the shell and no other boxes show including the timeline!!!
Everything is greyed out other than starting new project again which throws up the same scenario.
PLEASE HELP!!!!!
PS I have also tried changing the project settings but to no avail

Hey Bill and thanks for your answer.
Without changing a thing (to my knowledge) Prem 9 is now starting up properly.
Well 5 out of 6 start ups have been successful!!
Not sure why this is, but project editing and manipulation all seem to working fine and have even exported an end product!!
I guess I'll just have to see how things go.
Thanks again for your suggestions and Happy New Year!!!!

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http://www.adobe.com/special/premiereel/downloads/
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ATR

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http://helpx.adobe.com/photoshop-elements/kb/backup-restore-move-catalog-photoshop.html
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Hi there. I ran a little search on the forum for that subject but I couldn't find it. So, if it is a double post or something like that, I'm sorry, and please lead me to where it was already talked about.
The thing is: I bought the downloadable bundle with Premiere Elements 10 and Photoshop Elements 10 and I have the links to download them on my account, no problem. I installed them both on my Windows XP last year and that was ok.
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So, what do I do? I looked for it on my account again and there is no other file there, just the same file I used before on Windows XP and I'm trying to use now, just like with Photoshop Elements 10, but that worked just fine.
And that leads to my question that is the name of this discusssion. Can someone help me? I live in Brazil and I didn't want to call phone support, and since I didn't find any free agent to call me on chat support, I decided to go here.
I hope you guys can help me and thank you in advance.
My best regards,
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Unfortunately it didn't work, but I guess that you helped me to really find the issue here.
I really have only one installer available to me, for both Photoshop Elements and for Premiere Elements. However they have a slight difference in the file name.
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I still can't install it in here.
Is there any mail that I can send to adobe support? When I go to Brazilian Adobe Online Store and click on Support, I'm always redirected to the '.com' website and I end up here.
Once again, thank you all in advance for all the help or attention for this thread.
Regards,
Joao Jose Gois

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What happens if you go to the menu in Premiere Elements and select File, then New?
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John T Smith wrote:
See if this will help Virtual X
http://www.microsoft.com/windows/virtual-pc/
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Insanity is hereditary, you get it from your children

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SJHarris101
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Are you working with the program as Run As Administrator or from a User Account with Administrative Privileges?
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http://forums.adobe.com/thread/1317675
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NTSC
DSLR
1080p
DSLR 1080p30
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Right now I am pointing to your video card
a. if NVIDIA, possible need for video card driver version roll back
or
b. if not NVIDIA, possible need for video card driver version up date according to the web site of the manufacturer of the video card.
But, let us see where your details lead us.
Thanks.
ATR

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