Premiere Elements 9 "white screen" issue

Hello All,
I recently bought a Canon HFR100 and am new to video editing, and decided to give the PRE9 Trial version a spin..
My issue is, after installing the trial, and messing around for a few days, all of a sudden I get a white screen for a preview, instead of the viewer with the watermark in my editor. if I double click a video file, ANY video file, no matter what video type I chose for my project file, I get this white screen. The audio is playing fine, but no video, just the white screen. (see image for the white area)
I've searched the forum for an answer, tried possible solutions (unistall - reinstall quicktime & Flash, added codecs, reinstalled the trial version. etc)...I just dont get it. Nothing else had changed, to my knowledge.
It's also a new home built machine: Intel i5, 4gb ram, Vista32, EGVA GTS450 Display card....no other problems...
Any help or thoughts would be greatly appreciated. I'm looking for good software to edit my son's hockey games, and I was looking at purchasing the full version, but I'm concerned it I do, I'll have the same problem (if it's a corrupt file, somewhere).
Thanks!

I am having the same issue -- white screen with all video files, can hear audio but can't see any video when previewing thumbnails or rendering previews or video --
I have a different configuration:
Dell Precision M6300
graphics card: NVIDIA Quadro FX3600M
OS: Windows XP
Intel Cor 2 Duo CPU
T9300 @ 2.5Ghz
2.47 Gh, 3.50 GB of RAM
I've updated the driver...
Quicktime...
Disabled my anti-virus...
I've been messing with this since I installed the trial a week ago but still have not been able to get Premiere Elements to work and try.  Any suggestions?

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