Premiere elements does not recognize Blu-Ray disc, says media not present. Under 12 I was able to record 3 blu-ray dvds using the same burner and discs I'm trying with 13. What is the problem?

I installed PE13 and cannot burn blu-ray DVDs. I was able to burn 3 blu-ray DVDs using PE12. When I select DVD from the menu it recogniazes that it is not a stadard DVD as I get an 'incorrect media' error message. It will burn standard DVDs of the same video using standard DVD mefia.
What is going on here?
When I loaded PE 12 back on the computer I cannot load a file created with PE13. Looks like a format change? Can I convert file back to PE12?

Juergen
Terrible news. Sorry about that.
The following is an excerpt from my Premiere Elements 13 blog post, the section on Publish+Share/Disc
The ISO Image choice is only in Premiere Elements 13.
DISC. Major Changes Include Burn to offering ISO Image for DVD, Blu-ray, and AVCHD plus 2 new 1080p @ 23.976 presets for Blu-ray.
The major categories of Publish+Share/Disc/ are DVD, Blu-ray, and Blu-ray. DVD and AVCHD offer burn to disc, folder, and new ISO image. Blu-ray offers burn to disc and new ISO image.Like 12, the new version's DVD, Blu-ray, and AVCHD presets do not have an Advanced Button under which to customize the preset and do not have a "Share Work Area Bar Only" option for selective sharing of the Timeline content Sketch of DVD, Blu-ray, AVCHD includes
DVD (new features)
Burn to:
Disc
ISO Image (4.7 GB) NEW
ISO Image (8.5 GB) NEW
Folder (4.7 GB)
Folder (8.5 GB)
Presets
NTSC_Dolby DVD
NTSC_Widescreen_Dolby DVD
PAL_Dolby DVD
PAL_Widescreen_DVD
As before in 12, frame rate is 29.97 interlaced frames per second NTSC and 25 interlaced frames per second PAL.
AVCHD (no changes)
Burn to:
Disc
Folder (4.7 GB)
Folder (8.5 GB)
Presets
H.264 1440 x 1080i NTSC Dolby
H.264 1440 x 1080i PAL Dolby
H.264 1440 x 1080p NTSC Dolby
H.264 1920 x 1080i NTSC Dolby
H.264 1920 x 1080i PAL Dolby
H.264 1920 x 1080p NTSC Dolby
Except for the two 1080p presets with frame rate of 23.976 progressive frames per second, the other presets all have a frame rate of 29.97 interlaced frames per second NTSC or 25 interlaced frames per second.
Blu-ray (new features)
Burn to:
Disc
ISO Image (25 GB) NEW
ISO Image (50 GB) NEW
Presets
H.264 1440 x 1080i NTSC Dolby
H.264 1440 x 1080i PAL Dolby
H.264 1440 x 1080p NTSC Dolby NEW
H.264 1920 x 1080i NTSC Dolby
H.264 1920 x 1080i PAL Dolby
H.264 1920 x 1080p NTSC Dolby NEW
Except for the two 1080p presets with frame rate of 23.976 progressive frames per second, the other presets all have a frame rate of 29.97 interlaced frames per second NTSC or 25 interlaced frames per second.
Look to Burn To: in the Burn Dialog, and scroll down there to the option that you want.
Please let me know if this ISO Image choice is going to work for you. But I will keeping searching for the answer to these no media present situations.
ATR

Similar Messages

Firefox rejects discus logon often however, Safari at the same time and logon name, accepts every time. What is the firefox problem?

waiting

This issue can be caused by corrupted cookies or cookies that are blocked.
*check the permissions on the about:permissions page and in "Tools > Page Info > Permissions"
*https://support.mozilla.org/kb/fix-login-issues-on-websites-require-passwords
Clear the cache and remove cookies only from websites that cause problems.
"Clear the Cache":
*Firefox > Preferences > Advanced > Network > Cached Web Content: "Clear Now"
"Remove Cookies" from sites causing problems:
*Firefox > Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"

HT1349 why some iphone 4s has korean letters at the back and not the same with the most iphones..but the serial and software are all the same..so why there is phone with korean letters on the back it says.. kcc -cmm- apa -a1387

why some iphone 4s has korean letters at the back and not the same with the most iphones..but the serial and software are all the same..so why there is phone with korean letters on the back it says.. kcc -cmm- apa -a1387..i purchased one and really worried about this..is this original or not..but all the software etc are all the same with other iphone..just that korean letter at the back

I bought it in some mall here in our place..im from philippines.. im worried about this coz its different with other iphone at the back.. it says designed by apple in california..then its all korean letters at the bottom it says KCC-CMM-APA-A1387..i checked both serial number from the phone in the box and in the sim card slot and its all match, i checked it also in apple service and support coverage and it says : valid purchase, your product is eligible...and it shows i have 90 days technical support,and my repair and service coverage is active....pls help what model of iphone is this its working and i can sync to itunes,icloud and etc..thats what it says on the back on the image ia

I have just signed upfor family sharing. Is there any way you can get the same app on two devices but not have to share it? My sons both want clash of clans but they don't want to be on the same village and they can't both be on app at the same time?

I have just signed up for family sharing. Is there any way you can get the same app on two devices but not have to share it? My sons both want clash of clans but they don't want to be on the same village and they can't both be on app at the same time?

hi, the app is not "shared", it works as if you bought the app twice with different accounts, only you paid it once. they should have 2 different villages since they're on 2 different devices.

I purchased my macbook pro 2nd hand and then purchased Lion online thru the apple store and today when I tried to update some of the software I got the message that it was corrupt. Can anyone help me?

I purchased my macbook pro 2nd hand and then purchased Lion online thru the apple store and today when I tried to update some of the software I got the message that it was corrupt. Can anyone help me?

Did the message say what was corrupt. It is not clear from your description of "...it was corrupt" what "it" is. Sounds like the download of Lion was corrupt. Download it again. Downloaded files sometimes get corrupted due to network connection glitches or interruptions.

My iPad Air always freezes during FaceTime calls using wifi. I switch to my iPhone 5c on the same wifi, and it never freezes while I'm sitting in the same location. Is there maybe a setting I have that is causes this? I am un to date on the OS also.

My iPad Air always freezes during FaceTime calls using wifi. I switch to my iPhone 5c on the same wifi, and it never freezes while I'm sitting in the same location. Is there maybe a setting I have that is causes this? I am up to date on the OS 7.1.1. Video and audio is froze on my end, only video freezes on the other end. It doesn't make a difference who makes the call either.

No, there isn't any setting that you are missing. Have you tried force closing FaceTime, and resetting your iPad?
In order to close FaceTime, you have to drag the app up from the multitasking display. Double tap the home button and you will see apps lined up going left to right across the screen. Swipe to get to the app that you want to close and then swipe "up" on the app preview thumbnail to close it.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
If that does not make a difference, you could try resetting all settings, if you reset all settings you will have to enter all of the device preferences again in the settings app. That takes some time to accomplish, but you will not lose my data, media, apps or anything like that. Settings>General>Reset>Reset all settings.
If that doesn't help, the next step would be to restore the iOS software. Backup your iPad first, restore the iOS, then restore the backup.
Use iTunes to restore your iOS device to factory settings

I pasted several chapters from another document with endnotes into a book document with pre-existing endnotes. Since I have numerous pages of the same endnotes and Pages software is uber slow. What do I do?

How do to combine documents both with endnotes? When I tried, I got multiple copies of the same endnotes and very slow word processing. thanks

If you are wondering why you are not getting any responses, it is because you have vented a complaint without any details that make any sense or give anyone something to work on.
If you want help, I suggest actually detailing what has happened, with versions of software etc. Anything that would let us assist.
As a start I am guessing that you have not really got the hang of "How it all works". Firstly download the Pages09_UserGuide.pdf from under the Help menu. Read that and view the Video Tutorials in the same place. A good addition would be the iWork 09 Missing manual book and something to help you learn how to use your Mac.
If there are specific tasks you need help with:
http://www.freeforum101.com/iworktipsntrick/index.php?mforum=iworktipsntrick
Is a good resource.
Peter

When sending multiple MMS messages is there a limit to how many you can send in a group? My iphone4 will not let me send more than 10. My 3gs I was able to send over 20 MMS messages at one time. when I try on this phone I get the red exclamation mark!!

When sending text messags from my iphone4 it will only allow me to send to no more that 10 contacrs at a time. On my 3GS I was able to sendto well over 20 contacts at once. When I try to send on this iphone 4 all I get is the red exclamation mark and a message saying message not send and to try again. Is there something wrong with the way I have my setting? I use this feature alot so I am really trying to figure it out. Any insight would be greatly appreciated. Thanks.

I understand that the limit is 10 people when sending MMS messages. However there is a much higher limit for SMS messages.
If they would suit your needs, try disable the switch for "MMS messaging" on the Messages page of the Settings app.
Peter Johnson
Developer of TextShot Pro
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
<Edited by Host>

Apple TV and my MacBook Pro. TV shows I bought from iTunes only play for 1:50 min on Apple TV. However, the same shows play full length from my iPad. What's the cause?

The TV series that I purchased from iTunes and have on my MacBook Pro will play on Apple TV for a short 2 minutes and then everything ends. However, the same shows play full length on Apple TV if I use my iPan. Does anyone know the cause of this?

Hi mdr1976,
Thanks for visiting Apple Support Communities.
You can use iTunes Match to access your entire iTunes library on your computer and iOS devices.
You can access your iTunes library on your Apple TV using Home Sharing, which is why it only works when your MacBook is turned on.
See these articles for more information about Home Sharing:
Understanding Home Sharing
http://support.apple.com/kb/ht3819
Setting up Home Sharing for Apple TV (2nd generation and 3rd generation)
http://support.apple.com/kb/ht4352
Regards,
Jeremy

I got an i pod card for 20 dollars and on my purchased list it has 2 apps of the same thing and made me pay for it twice what do i do

I got a ipod card for 20 dollars for some odd reason i purchased an app and it made me pay for it twice.?.? Any Help ?

Do exactly what it told you to do and contact itunes support

HT1657 i have rented (the lucky one) and i have been charged with 3.99$ but the movie is not downloaded it says error each time i try to download it . please help

please help me with my problem

What did you use to download it with? iPad? iPhone? Computer?
If it's an iPad/iPhone, play it using the videos app.
If on the computer, look on the left side of iTunes in the library under movies.

I was a BBuser and I could store files with information on my BB. Can I do the same on my Iphone. i have tried with no success.

i want to know if I am able to store files with word documents or any other format on my Iphone.

The iPhone is not a file system. It does not have anything like Internet Explorer.
If you purchase Pages for iPhone, you can keep, access and edit documents from iCloud on your iPhone.

1st generation ipod. When I plug it into my computer an image of a disk w/a magnifying glass appears (disk scan). Each time I plug it in it does the same thing and it wont show up on my computer.

I have a 1st generation ipod, which I love. When I plug it into my computer an image of a disk with a magnifying glass appears (disk scan). When it finishes the scan it always checks out. I then restart it and all looks fine. Each time I plug it in to the computer it does the same thing and it wont show up on my computer. The other strange thing is all of the songs are gone from the ipod but the disk space is still being used. When the ipod is not plugged into the computer everything look fine even the correct date shows up. Any ideas????? Thanks

try reinstalling iTunes.

I have consolidate my folders related to the video I am in the progress of working on. Premiere elements does not follow their new location. How do I syn them back up all at once so premiere doesn't ask me for their location when I open the project

I have consolidate my folders related to the video I am in the progress of working on. Premiere elements does not follow their new location. How do I syn them back up all at once so premiere doesn't ask me for their location when I open the project

This is the Photoshop Elements forum, not the Premiere Elements forum, located here:
https://forums.adobe.com/community/premiere_elements
When you open the project, it should ask you where the first file is located. After you tell it where it is, it should be able to find the rest of them if they are located near the first one. Then save the file. If you move the files again, you will have to relink them again.

HT3529 I'm having trouble with my iPhone 5 iMessage service. The device does not recognize the users who have iMessage when I try to contact them using this feature. Who have the same issue and what did you do in order to solve it?

I'm having trouble with my iPhone 5 iMessage service. The device does not recognize the users who have iMessage when I try to contact them using this feature. Who have the same issue and what did you do in order to solve it?

Read here:
http://support.apple.com/kb/ts2755

Premiere elements does not recognize Blu-Ray disc, says media not present. Under 12 I was able to record 3 blu-ray dvds using the same burner and discs I'm trying with 13. What is the problem?

Similar Messages

Maybe you are looking for