Premiere Pro CC crashes at splash screen

Hello everyone. Having a problem that I hope someone can help me resolve.
This morning I restarted my workstation and when it rebooted I was unable to launch Premiere Pro CC. It gets stuck on the purple splash screen that normally loads all of the assets. After a while, it says "Premiere Pro CC is not working" and gives me a crash log. I'll post the crash log but first I'll list some of the things i've tried to fix this..
1. Restart the computer
2. Update all drivers
3. Run Premiere in compatibility mode and as an admin
4. Reinstall Premiere
5. Adobe tech support used remote acces to replace the file "dvamarshal.dll" in my Premiere folder (but it still doesn't work)
Problem Event Name:     APPCRASH
Application Name:     Adobe Premiere Pro.exe
Application Version:     7.2.1.4
Application Timestamp:     52aed7f3
Fault Module Name:     dvamarshal.dll
Fault Module Version:     7.2.1.4
Fault Module Timestamp:     52ae9790
Exception Code:     c0000005
Exception Offset:     000000000000aa59
OS Version:     6.1.7601.2.1.0.768.3
Locale ID:     1033
Additional Information 1:     1ef8
Additional Information 2:     1ef85c0568694c37a496679930350233
Additional Information 3:     baac
Additional Information 4:     baac23f2a22564c5ed3f3c4d66fbcb9b
At a loss here and I have deadlines to meet. What can I do besides re-installing my entire operating system..?

Hi,
May I know the System Model name and also which video card is there.
As you mentioned that there is a dead line you can run the Premier pro in standard VGA mode.
To make in standard VGA mode.
1. right click on my computer -> click on Manage
2.on the computer management window on the left side click on the option for Deivce manager
3.Expand Dispaly Adpaters Option
4.Right click on the video card (AMD Or Nvedia) ->select Upgrade device driver
5.select Browse my computer for driver software
6.Select Let me pick from the listof device driver on my computer
7.Select Standard VGA Graphic Adapter and click on next
then restart the computer and launch premier pro . It should work for the time being and in the mean time we will research more and help you .

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I have an amd 4800+ Dual Core and 3 gigs of ram. An Nvidia 8800gt with latest drivers installed for all of it. Running windows XP home sp 3 build 2600 More information on my system below.
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a screen capture from process explorer and cpu fan can be found here http://www.theslam.net/images/desktop.jpg
DXdiag file can be found at
http://www.theslam.net/images/DxDiag.txt
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Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
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System Manufacturer MICRO-STAR INTERNATIONAL CO.,LTD
System Model MS-7327
System Type X86-based PC
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BIOS Version/Date American Megatrends Inc. V1.6, 2/28/2008
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Locale United States
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====================================
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Hi hero2k,
Welcome to the forums.
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More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
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Been working on the SAME big project over 18 months, in Pr Pro CC, 2014, working on the SAME PC:
Win 7 SP1 pro 64bit, i7-3770K, 32GB fast memory (25.7 available for Pr), Intel HD 4000 graphics on Asus motherboard with 30" NEC Multisync screen at 2560 x 1600 (same as for years)
42GB free on my SSD drive C: and 54GB free on my SSD drive S: for preview files, 24GB free on my SSD drive T: for caching files. Project files etc stored on a normal hard drive F: (for Files!) 1.25TB free.
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To ANSWER RAMEEZ from previous thread:
A variety of issues can cause PPRO to crash:
a problem with the Preferences, or some other pref-related file in the Profile-<USERNAME> bin. >> DIDN'T CHANGE ANYTHING since 1½ years running previous PrPro versions on SAME PROJECT on SAME PC
the graphics driver Checked for latest version - didn't stop the crashing
third-party plug-ins - don't have any
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a problem with the project file (if you're loading a project...) Doesn't apply
the Preferences files be set to read-only How would that happen? Never happened before on any other update and I can change it.
the user not having administrator rights Only one user on PC since installation, full rights
a conflict/incompatibility with some OS setting Haven't changed anything
a problem on the licensing/authentication side. I'm signed up to full Adobe CC. Everything else works, Ps, Lr, Id ...
A log file might help identify the cause of the crash. Please right-click 'My Computer', select "Manage," look under 'Event Viewer->Windows Logs->Application' to see if there's an event there from Premiere Pro. If so, copy the contents of that log and paste them here.
>>>>>>>>>>>>>>
Faulting application name: Adobe Premiere Pro.exe, version: 8.2.0.65, time stamp: 0x5486db4a
Faulting module name: VideoFilterHost.dll, version: 8.2.0.65, time stamp: 0x5486bf85
Exception code: 0xc0000005
Fault offset: 0x000000000006d692
Faulting process id: 0x19d0
Faulting application start time: 0x01d022d29c3e2d43
Faulting application path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\Adobe Premiere Pro.exe
Faulting module path: C:\Program Files\Adobe\Adobe Premiere Pro CC 2014\VideoFilterHost.dll
Report Id: 1097ced4-8ec8-11e4-aaaf-08606e6e6383
<<<<<<<<<<<<<<<
Thanks,
Rameez

Problem Solved! (with a small catch)
While searching crashing issues I came across this thread,"Premiere Pro random crashing since update to 2014.2"
Marc_Lec Answered (and I paraphrase here)"...I had the same problem and this is what I did. In 'Preferences Memory' I increased the memory reserved for other application to at least half the installed and changed the optimize render from 'performance' to 'memory."
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Now why doesn't Adobe say this officially about Memory Settings? (I don't know maybe they do and I missed I somewhere)
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Hi,
Premiere Pro CC crashes right after it starts to load a project, whether a new one or an existing one. It worked for a moment right after I had installed it, but when I closed it and tried to open it again, it started to shut down with no error message. Same goes for Photoshop CC. I tried Premiere Pro CS6 but it's the same thing with that also.
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Hi TimiL,
Welcome to the forums,
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Vinay

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Have you just installed the software or applied
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There was an error installing this update. Please quit and try again later. Error Code: U44M1I200
DPS Desktop Tools CS6 26.0.0 Update
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I'm using a MacBookPro 15", OS X 10.8.4 and editing footage filmed at 24fps 1920x1080 on my Canon 550D/T2i. All .MOV files.
I purchased my software from iSoftware.co.uk. I'm worried that could be the problem.
Any help would be hugely appreciated. Thank you.
Sam

A crash with a very similar error message was fixed in the new CC release. The bug report in that case involved creating a multi-cam sequence, so it might not be directly related.
If you have a chance to download the CC trial, we'd be interested to know whether the crash remains in the new version.

Premiere pro keeps crashing

Hi,
I am using Premiere pro and lately it keeps crashing every 10-15 minutes. I have closed all programs and am only running Premiere pro. I check the activity monitor and it looks like the inactive memory keeps increasing. I have searched for this on the web and found I can "purge" it from the command line. Still premiere pro keeps crashing. This is very frustrating. I cannot keep working like this.
I have a Mac OS version 10.8.5. 2.2 GHz Intel Core i7. Memory is 16 GB 1600 MHz DDR3. Startup Disk is Macintosh HD.
I have no idea what is causing this. It seems to be random, but I think it happens often when I am playing the video after making some modifications to the timeline (e.g., changing zoom, audio, etc.).
Thanks.

you may want to try switching the renderer to software only if its not already. this is an option when creating a new project, or from the menu, project settings.

Premiere Pro CC crashes at splash screen

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