Premiere pro cc crashes right after opening

I recently installed premiere CC. Each time i open a new project, after a few seconds it shuts sown, without any notice or window.
what can i do???

Thanks, Bill. Here's a link to the FAQ: FAQ: What information should I provide when asking a question on this forum?
Thanks,
Kevin

Similar Messages

Premiere Pro CC crashing seconds after opening

Lately my Premiere Pro CC program has been crashing virtually as soon as I open it and displaying this message:
Sometimes the message is displayed before the program is fully opened and sometimes it doesn't happen until I try to perform a basic action, like moving a video in to the sequence, but I'm never able to go any further than that. I'm operating on Windows 8.1 and my computer's specs are below:
I'm not sure what further information is needed, but, graphics-wise, the computer runs an AMD Radeon HD 8730M and Intel(R) HD Graphics 4000. I've tried to update both of these (after reading other threads on this topic) but apparently both drivers are up to date. The issues started about two weeks ago but I've never had any issues with PP before that.
Any advice on how to rectify the problem would be greatly appreciated, and please let me know any further detail/info is needed. Thanks!

Have you tried clearing your preferences? Your cache files?
In Post #2 of the following thread, I list several causes of crashses on launch and provide instructions on where to look for a Windows log file that could prove instructive:
http://forums.adobe.com/message/5950548?tstart=0#5950548
Updated to add: Post #2 in this thread might be on point given that you have dual graphics cards: http://forums.adobe.com/message/5944826#5944826.

Itunes crashing right after opening???

i update the program and now it crashes right after opening! can any one help?

ljsilicon ,
Did you have iTunes 9.0 installed previously, and did it open without issue?
I would like to get a crash log from you. In order to get a crash log on Vista, you will need to enable crash logging.
Important: These steps involve making changes to the Windows registry using the Registry Editor (Regedit). Even if you are very comfortable editing the registry, you should make a backup of the registry prior to editing it. Making mistakes in Regedit can cause strange behavior and can even prevent Windows from starting. Look here for instructions on how to back up your registry in Windows Vista:
http://support.microsoft.com/kb/322756
1. Open the Windows Start menu.
2. Type regedit in the search field and click OK.
3. In Registry Editor, navigate to HKEYCURRENTUSER\Software\Apple Computer, Inc.\iTunes
4. Right-click on the iTunes folder and choose New > DWORD Value.
5. Name the new value "GenerateCrashLogs" without the quotation marks and press Enter.
6. Right-click GenerateCrashLogs and choose Modify.
7. Change Value data from 0 to 1.
8. Click OK.
Now, when iTunes crashes, a crash log file will be created. A message will appear telling you where to find the crash log file. Please attach that file to an email to me <[email protected]>. Make the subject line of the email "iTunes 9.0.1 crash on launch" and let me know whether or not you were seeing this in iTunes 9.0. Also make sure to include a link to this thread and the username you are using on Discussions.
Roy
[email protected]

Crash Right After Opening

Right after opening skype it crashes for no apparent reason. Things I've Tried So Far:downloading the latest version.deleting %appdata%Skypedeleting DbTemp from %temp%/skypeUpdating my drivers for audioWindows updateAVG virus scanAnd finally turning my PC off....then on again Always crashes..HELP ME :'(

Exception c0000005 at 138d21f4 (0,366c6574) esi=140c0a78 edi=1 ebp=1338d0d0 esp=1338d0b0 eip=138d21f4 eax=1338d0c4 ebx=0 ecx=366c6574 edx=65147e5 f=210206 This game from the temp folder (a crash report i think)

CS3 Bridge is now crashing right after opening

My CS3 Bridge, which has worked for quite a while, has started crashing immediately after opening.
I tried to repair the installation, tried to uninstall and then install again, and tried opening holding down the control key and deleting all the preferences.
Then I uninstalled, deleted all the files under the local settings/application data for bridge, deleted all the folders left under program files for Bridge and re-installed, same issue.
I also tried updating video drivers.
Still crashes. How can I fix this?

Harringbone wrote:
I am having same problem. I have not added any new software or updates that I'm aware of. If anything was updated it was Adobe updater. My problem started a week ago. Any ideas how to correct? Very frustrating.
You seem to be running two threads!
There a several possible causes. Try purging your Bridge cache – that can sometimes clear it.
Or check in Task Manager to see if a hidden instance of Bridge is running under "Processes". It could have been activated on start-up of Windows.

Premiere pro cc crashing ONLY when opening from file shortcut

When I'm opening PP from the taskbar, it works fine and I am happy girl.
But then I'm not so happy if I'm trying to open the files from my desktop, because PP crashes as soon as it opens
I'm with windows 8 and premiere pro 7.2 cc
I've already replaced my preferences file, so please don't tell me to try that again please!
THANK! anja <3

Try deleting the Desktop shortcut and creating a new one.

CS3 and CS4 keeps crashing right after opening and loading. Help!!!! Can't even open a doc!!

I have CS3 and CS4 on my MacBook Pro. Since yesterday each application I try opening crashes right when it finishes loading. ID, PS, IL, FL, ect. I need help!!!!!!!!! I can't get a person on the phone or email to assist me. Do I need to download something to make it work. Was there an update? I've been researching for two days now and I can't figure it out. Have design jobs to finish!!

reset each programs preferences.
use google to see how to do that for each problematic program.

Premiere Pro CS5 crashes just after media is loaded

Hello
I have HUUUGE problem with PrPro CS5.
I have project file - lot of work is already done but lot of more left.
When I try to open my project file it loads fine. But then when it is loading all media files (at the bottom left corner) just when i get message "all media loaded" application crashes.
I've found information that older nvidia drivers may be the issue but unfortunately new driver is not helping.
I have also foundd informotion that VST plug in is problem - how can I disable them in PrPro?
Whats strange i have other projcet with the same type of video files recorded at DSLR and they load fine. But this project is much bigger.
I often had a problem with crashing of PrPro while importing video files to project - sometimes i had to try few times to make it happen (crash otherwise) but later project worked fine, but this time it is not. I have no idea is this connected with the crashes wafter loading media files but i think it is.
Got deadline on sunday and already spent over 4 hours instead of working on trying to find solution..... This situation is getting me broken - really.
If anybody could help me I be grateful
regards
Tomek

OK, let's determine if it's the project or the media itself...
With Premiere Pro closed, change the name of the folder(s) containing your media; just add a character to the name so you can quickly change it back. For example, if your folder is called "Footage" just name it "Footage1". Create a new project, and import the original project into it; Premiere will ask where the footage is, but just hit Skip All. Obviously all your footage will be represented by the "Media Offline" placeholder, but you should be able to test whether the project is stable or not. If it is, there is something screwy with one of the media files, or it's possible that the media cache database has been corrupted and needs to be cleaned. If the project still causes the program to crash, it's something with the project file itself.
Try that, and we'll go from there.

DVD Studio Pro 4 crashes right after build!!

Just recently my DVD Pro 4 has started crashing when it goes to fomat and burn to disc. It has worked flawlessly for the last 2 years and suddenly it can't get passed the format stage. It muxes and builds the files fine but right after that, like clockwork, the software shuts down and goes to desktop.
Recently I did have issues with my idisk and syncing. I played around with that and caused my external hardrives not to mount. I found a way to remount them and ever since that DVD Studio crashes on burn.
I tried repairing permissions and zapping P ram but nothing seems to work.
Any Ideas?

Hi:
As a workaround you can try just building to your hard drive and * Creating Disc Image in DVDSP * that you can burn with Toast and/or Disk Utility. After all, it's a good workflow for the future.
I would use an utility like DiskWarrior to cehck your system drive looking for bad files.
Seeing the other problems you had, probably it's time to make a clean install of your whole system. You can clone your system drive in your external drive as backup and reformat and install your system from zero. Trying to trace a system problem uses to be slower than just making a clean up of your machine.
Hope that helps !
Alberto

Installed AcrobatX Pro, but it crashes right after opening a document

I just installed the trial version (I think) of Acrobat X Pro. I want to try out the editing features of the Pro version before installing. I am not able to install Acrobat Pro DC because I am on an older mac operating on 10.7.5.
So I was successfully able to install Acrobat X Pro, but now every time I open a document it crashes and closes the program after a few seconds. Can you help?

Hi wsritchie,
I understand your frustration and really apologize for the inconvenience that has caused.
If you are running any anti-virus programs, then please try disabling them temporarily from your computer and then launch Acrobat again to check.
Let me know what version of OS are you working upon.
If you are Windows, then try running Cleaner tool to remove all traces of Acrobat and then install it again:
Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs
Let me know how it goes.
Regards,
Anubha

Photoshop CC crashing right after opening

Hi everyone,
I've got Id and Adobe Reader Pro XI working fine on CC, but Photoshop keeps crashing every time I open it.
I've tried uninstalling and reinstalling, signing out of CC, and updating my graphics card. So far no joy. I'm a bit of a noob at all this, so bear with me if it's a simple mistake.
I would truly appreciate any assistance - as the online help chat online redirects me to call the helpline, and calling the helpline can only be done in office hours...when I'm in an office doing work! Gah.
My comp is running Windows 7, with an ATI Radeon HD 5670 Graphics Card. Now updated. Nearly 5 GB of RAM, and 1GB dedicated graphics, so that should be okay.
Cheers.
Fault bucket 92018673, type 20
Event Name: APPCRASH
Response: Not available
Cab Id: 0
Problem signature:
P1: Photoshop.exe
P2: 15.2.2.310
P3: 5480338c
P4: atiocl64.dll
P5: 2.3.451.0
P6: 4cfd9adc
P7: c0000005
P8: 0000000000074fd0
P9:
P10:
Attached files:
C:\Users\7\AppData\Local\Temp\WER2175.tmp.WERInternalMetadata.xml
These files may be available here:
C:\Users\7\AppData\Local\Microsoft\Windows\WER\ReportArchive\AppCrash_Photoshop.exe_580332 2be2d73bfdaf03cbfbfff61c8867dc8_208039d5
Analysis symbol:
Rechecking for solution: 0
Report Id: 17447da6-ae91-11e4-9b8a-002522ad304a
Report Status: 0
Faulting application name: Photoshop.exe, version: 15.2.2.310, time stamp: 0x5480338c
Faulting module name: atiocl64.dll, version: 2.3.451.0, time stamp: 0x4cfd9adc
Exception code: 0xc0000005
Fault offset: 0x0000000000074fd0
Faulting process id: 0x540
Faulting application start time: 0x01d0429dd3bec301
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\Program Files (x86)\ATI Stream\bin\x86_64\atiocl64.dll
Report Id: 17447da6-ae91-11e4-9b8a-002522ad304a

Hi Chris,
I went to the official AMD website and updated it, and now it's working! Doing it through my control panel earlier didn't work.
Thanks mate, that's a big help!

Premiere Pro CC Crashes when I Open a project

The title explains it all. I just bought Adobe Creative Cloud and I'm not sure how to check errors or logs, but basically the app will open and go to the Welcome Window, but when I make a new project or open an existing one the program crashes.
Any help is greatly appreciated!
I have updated drivers for my Graphics card (nVidia)
Windows 7 Ultimate x64

Premiere Pro CC (7.1.0)
Windows 7 Ultimate x64 (Service Pack 1)
Source footage N/A
No Error Message
Happens when I try to open a project in AE/PP or just open Photoshop/Dreamweaver/Speedgrade
This has never worked with Creative Cloud on my Windows PC. CS6 works.
Spotify, Google Chrome often open while trying to open it
No installed 3rd Party Codecs/Effects
Hardware:
Intel i7 2700K @3.50GHz
16GB 1600MHz RAM
2TB Hard Drive
120GB SSD
NVIDIA GTX 680
Using GPU Acceleration

Safari crashes right after opening it

Hi there.
Since today, Safari is causing me some serious trouble. Every time I open it, it crashes after about 4 seconds (luckily I had Camino installed, so I could post this here :)).
Even relaunching with reseted settings won't work.
Another interesting thing is, that iTunes crashes too when I open the iTunes Store. Otherwise it works fine.
I hope you guys can help me.
I'll post the error reports in a sec.

*iTunes error report:*
Process: iTunes [194]
Path: /Applications/iTunes.app/Contents/MacOS/iTunes
Identifier: com.apple.iTunes
Version: 10.0.1 (10.0.1)
Build Info: iTunes-10012201~1
Code Type: X86 (Native)
Parent Process: launchd [71]
Date/Time: 2010-12-09 09:28:41.257 +0100
OS Version: Mac OS X 10.5.8 (9L31a)
Report Version: 6
Anonymous UUID: 6DFDE450-7F86-4C33-A75C-BF799C820562
Exception Type: EXCBADACCESS (SIGSEGV)
Exception Codes: KERNINVALIDADDRESS at 0x0000000036ef8178
Crashed Thread: 0
Thread 0 Crashed:
0 com.apple.WebCore 0x9162bc8c ***::HashMap<JSC::ClassInfo const*, ***::RefPtr<JSC::Structure>, ***::PtrHash<JSC::ClassInfo const*>, ***::HashTraits<JSC::ClassInfo const*>, ***::HashTraits<***::RefPtr<JSC::Structure> > >::get(JSC::ClassInfo const* const&) const + 92
1 com.apple.WebCore 0x9162bbf8 WebCore::getCachedDOMStructure(WebCore::JSDOMGlobalObject*, JSC::ClassInfo const*) + 40
2 com.apple.WebCore 0x9178f6da WebCore::toJS(JSC::ExecState*, WebCore::JSDOMGlobalObject*, WebCore::Screen*) + 122
3 com.apple.WebCore 0x9178f5b4 WebCore::jsDOMWindowScreen(JSC::ExecState*, JSC::JSValue, JSC::Identifier const&) + 100
4 com.apple.JavaScriptCore 0x939e98d0 ctiop_resolveglobal + 528
5 ??? 0x17f4a6c7 0 + 401909447
6 com.apple.JavaScriptCore 0x939de9c5 JSC::Interpreter::execute(JSC::ProgramExecutable*, JSC::ExecState*, JSC::ScopeChainNode*, JSC::JSObject*, JSC::JSValue*) + 597
7 com.apple.JavaScriptCore 0x939bc0ab JSC::evaluate(JSC::ExecState*, JSC::ScopeChain&, JSC::SourceCode const&, JSC::JSValue) + 443
8 com.apple.WebCore 0x91eb6ee6 WebCore::ScriptController::evaluateInWorld(WebCore::ScriptSourceCode const&, WebCore::DOMWrapperWorld*, WebCore::ShouldAllowXSS) + 358
9 com.apple.WebCore 0x91eb7720 WebCore::ScriptController::evaluate(WebCore::ScriptSourceCode const&, WebCore::ShouldAllowXSS) + 48
10 com.apple.WebCore 0x91eb8875 WebCore::ScriptController::executeScript(WebCore::ScriptSourceCode const&, WebCore::ShouldAllowXSS) + 181
11 com.apple.WebCore 0x91626afe WebCore::HTMLTokenizer::scriptExecution(WebCore::ScriptSourceCode const&, WebCore::HTMLTokenizer::State) + 222
12 com.apple.WebCore 0x91624dfd WebCore::HTMLTokenizer::scriptHandler(WebCore::HTMLTokenizer::State) + 3629
13 com.apple.WebCore 0x915cc3ed WebCore::HTMLTokenizer::parseNonHTMLText(WebCore::SegmentedString&, WebCore::HTMLTokenizer::State) + 2125
14 com.apple.WebCore 0x915bea0a WebCore::HTMLTokenizer::parseTag(WebCore::SegmentedString&, WebCore::HTMLTokenizer::State) + 11930
15 com.apple.WebCore 0x915bb41c WebCore::HTMLTokenizer::write(WebCore::SegmentedString const&, bool) + 2780
16 com.apple.WebCore 0x91796fc1 WebCore::HTMLTokenizer::timerFired(WebCore::Timer<WebCore::HTMLTokenizer>*) + 161
17 com.apple.WebCore 0x91796efb WebCore::Timer<WebCore::HTMLTokenizer>::fired() + 43
18 com.apple.WebCore 0x91601dee WebCore::ThreadTimers::sharedTimerFiredInternal() + 158
19 com.apple.WebCore 0x91601cc2 WebCore::ThreadTimers::sharedTimerFired() + 66
20 com.apple.WebCore 0x91ec1de4 _ZN7WebCoreL10timerFiredEP16_CFRunLoopTimerPv + 68
21 com.apple.CoreFoundation 0x965148f5 CFRunLoopRunSpecific + 4469
22 com.apple.CoreFoundation 0x96514aa8 CFRunLoopRunInMode + 88
23 com.apple.HIToolbox 0x911ad2ac RunCurrentEventLoopInMode + 283
24 com.apple.HIToolbox 0x911ad0c5 ReceiveNextEventCommon + 374
25 com.apple.HIToolbox 0x912f0377 ReceiveNextEvent + 58
26 com.apple.iTunes 0x00125a95 0x1000 + 1198741
27 com.apple.HIToolbox 0x9118513d DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 1181
28 com.apple.HIToolbox 0x9118457b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
29 com.apple.HIToolbox 0x911843e0 SendEventToEventTargetWithOptions + 58
30 com.apple.HIToolbox 0x911b2d54 ToolboxEventDispatcherHandler(OpaqueEventHandlerCallRef*, OpaqueEventRef*, void*) + 356
31 com.apple.HIToolbox 0x911854f6 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 2134
32 com.apple.HIToolbox 0x9118457b SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 405
33 com.apple.HIToolbox 0x911a0ecc SendEventToEventTarget + 52
34 com.apple.HIToolbox 0x9120da6c ToolboxEventDispatcher + 86
35 com.apple.HIToolbox 0x9120a2c2 RunApplicationEventLoop + 222
36 com.apple.iTunes 0x00125986 0x1000 + 1198470
37 com.apple.iTunes 0x00125894 0x1000 + 1198228
38 com.apple.iTunes 0x0000c0bc 0x1000 + 45244
39 com.apple.iTunes 0x00004797 0x1000 + 14231
40 com.apple.iTunes 0x000044ea 0x1000 + 13546
Thread 1:
0 libSystem.B.dylib 0x96339266 machmsgtrap + 10
1 libSystem.B.dylib 0x96340a5c mach_msg + 72
2 com.apple.CoreFoundation 0x96513e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96514b04 CFRunLoopRun + 84
4 com.apple.iTunes 0x0000b50f 0x1000 + 42255
5 libSystem.B.dylib 0x9636a155 pthreadstart + 321
6 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x96339266 machmsgtrap + 10
1 libSystem.B.dylib 0x96340a5c mach_msg + 72
2 com.apple.CoreFoundation 0x96513e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96514aa8 CFRunLoopRunInMode + 88
4 com.apple.audio.CoreAudio 0x93ba85f8 HALRunLoop::OwnThread(void*) + 160
5 com.apple.audio.CoreAudio 0x93ba8480 CAPThread::Entry(CAPThread*) + 96
6 libSystem.B.dylib 0x9636a155 pthreadstart + 321
7 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x963392c6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9636b2af pthread_condwait + 1244
2 libSystem.B.dylib 0x9636cb33 pthreadcond_timedwait_relativenp + 47
3 com.apple.iTunes 0x00024388 0x1000 + 144264
4 com.apple.iTunes 0x000237df 0x1000 + 141279
5 libSystem.B.dylib 0x9636a155 pthreadstart + 321
6 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 4:
0 libSystem.B.dylib 0x963886fa select$DARWIN_EXTSN + 10
1 libSystem.B.dylib 0x9636a155 pthreadstart + 321
2 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 5:
0 libSystem.B.dylib 0x9634044e _semwaitsignal + 10
1 libSystem.B.dylib 0x9636adcd pthreadcondwait$UNIX2003 + 73
2 com.apple.ColorSync 0x910da3f8 pthreadSemaphoreWait(t_pthreadSemaphore*) + 42
3 com.apple.ColorSync 0x910ecd4e CMMConvTask(void*) + 54
4 libSystem.B.dylib 0x9636a155 pthreadstart + 321
5 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 6:
0 libSystem.B.dylib 0x9634044e _semwaitsignal + 10
1 libSystem.B.dylib 0x9636adcd pthreadcondwait$UNIX2003 + 73
2 libGLProgrammability.dylib 0x973cab32 glvmDoWork + 162
3 libSystem.B.dylib 0x9636a155 pthreadstart + 321
4 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 7:
0 libSystem.B.dylib 0x963699c6 kevent + 10
1 libSystem.B.dylib 0x9636a155 pthreadstart + 321
2 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 8:
0 libSystem.B.dylib 0x96339266 machmsgtrap + 10
1 libSystem.B.dylib 0x96340a5c mach_msg + 72
2 com.apple.CoreFoundation 0x96513e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96514b04 CFRunLoopRun + 84
4 com.apple.iTunes 0x0000b50f 0x1000 + 42255
5 libSystem.B.dylib 0x9636a155 pthreadstart + 321
6 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 9:
0 libSystem.B.dylib 0x96339266 machmsgtrap + 10
1 libSystem.B.dylib 0x96340a5c mach_msg + 72
2 com.apple.CoreFoundation 0x96513e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96514b04 CFRunLoopRun + 84
4 com.apple.iTunes 0x0000b50f 0x1000 + 42255
5 libSystem.B.dylib 0x9636a155 pthreadstart + 321
6 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 10:
0 libSystem.B.dylib 0x9634044e _semwaitsignal + 10
1 libSystem.B.dylib 0x9636adcd pthreadcondwait$UNIX2003 + 73
2 com.apple.JavaScriptCore 0x93b00c3f ***::TCMalloc_PageHeap::scavengerThread() + 175
3 com.apple.JavaScriptCore 0x93b00f5f ***::TCMalloc_PageHeap::runScavengerThread(void*) + 15
4 libSystem.B.dylib 0x9636a155 pthreadstart + 321
5 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 11:
0 libSystem.B.dylib 0x96339266 machmsgtrap + 10
1 libSystem.B.dylib 0x96340a5c mach_msg + 72
2 com.apple.CoreFoundation 0x96513e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96514aa8 CFRunLoopRunInMode + 88
4 com.apple.CFNetwork 0x90d8518c CFURLCacheWorkerThread(void*) + 388
5 libSystem.B.dylib 0x9636a155 pthreadstart + 321
6 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 12:
0 libSystem.B.dylib 0x96339266 machmsgtrap + 10
1 libSystem.B.dylib 0x96340a5c mach_msg + 72
2 com.apple.CoreFoundation 0x96513e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96514aa8 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x90e98520 +[NSURLConnection(NSURLConnectionReallyInternal) _resourceLoadLoop:] + 320
5 com.apple.Foundation 0x90e34dfd -[NSThread main] + 45
6 com.apple.Foundation 0x90e349a4 _NSThread__main_ + 308
7 libSystem.B.dylib 0x9636a155 pthreadstart + 321
8 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 13:
0 libSystem.B.dylib 0x96339266 machmsgtrap + 10
1 libSystem.B.dylib 0x96340a5c mach_msg + 72
2 com.apple.CoreFoundation 0x96513e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96514b04 CFRunLoopRun + 84
4 com.apple.iTunes 0x0000b50f 0x1000 + 42255
5 libSystem.B.dylib 0x9636a155 pthreadstart + 321
6 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 14:
0 libSystem.B.dylib 0x9634044e _semwaitsignal + 10
1 libSystem.B.dylib 0x9636adcd pthreadcondwait$UNIX2003 + 73
2 com.apple.iTunes 0x0004b9e7 0x1000 + 305639
3 com.apple.iTunes 0x0004b96f 0x1000 + 305519
4 com.apple.iTunes 0x0004b891 0x1000 + 305297
5 com.apple.iTunes 0x0004b6eb 0x1000 + 304875
6 libSystem.B.dylib 0x9636a155 pthreadstart + 321
7 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 15:
0 libSystem.B.dylib 0x9634044e _semwaitsignal + 10
1 libSystem.B.dylib 0x9636adcd pthreadcondwait$UNIX2003 + 73
2 com.apple.iTunes 0x0004b9e7 0x1000 + 305639
3 com.apple.iTunes 0x0004b96f 0x1000 + 305519
4 com.apple.iTunes 0x0004b891 0x1000 + 305297
5 com.apple.iTunes 0x0004b6eb 0x1000 + 304875
6 libSystem.B.dylib 0x9636a155 pthreadstart + 321
7 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 16:
0 libSystem.B.dylib 0x963392c6 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x9636b2af pthread_condwait + 1244
2 libSystem.B.dylib 0x9636cb33 pthreadcond_timedwait_relativenp + 47
3 com.apple.audio.CoreAudio 0x93bb7bdf CAGuard::WaitFor(unsigned long long) + 213
4 com.apple.audio.CoreAudio 0x93bb979a CAGuard::WaitUntil(unsigned long long) + 70
5 com.apple.audio.CoreAudio 0x93bb7f3f HP_IOThread::WorkLoop() + 759
6 com.apple.audio.CoreAudio 0x93bb7c43 HPIOThread::ThreadEntry(HPIOThread*) + 17
7 com.apple.audio.CoreAudio 0x93ba8480 CAPThread::Entry(CAPThread*) + 96
8 libSystem.B.dylib 0x9636a155 pthreadstart + 321
9 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 17:
0 libSystem.B.dylib 0x96339266 machmsgtrap + 10
1 libSystem.B.dylib 0x96340a5c mach_msg + 72
2 com.apple.CoreFoundation 0x96513e7e CFRunLoopRunSpecific + 1790
3 com.apple.CoreFoundation 0x96514b04 CFRunLoopRun + 84
4 com.apple.iTunes 0x0000b50f 0x1000 + 42255
5 libSystem.B.dylib 0x9636a155 pthreadstart + 321
6 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 18:
0 libSystem.B.dylib 0x9634044e _semwaitsignal + 10
1 libSystem.B.dylib 0x9636adcd pthreadcondwait$UNIX2003 + 73
2 com.apple.CoreVideo 0x971cae61 CVDisplayLink::runIOThread() + 1087
3 libSystem.B.dylib 0x9636a155 pthreadstart + 321
4 libSystem.B.dylib 0x9636a012 thread_start + 34
Thread 0 crashed with X86 Thread State (32-bit):
eax: 0x36ef8000 ebx: 0x6f4286ef ecx: 0x0000002f edx: 0x36ef8178
edi: 0xa0205ff0 esi: 0x1ae100b0 ebp: 0xbfffdb48 esp: 0xbfffdb34
ss: 0x0000001f efl: 0x00010202 eip: 0x9162bc8c cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x00000000 gs: 0x00000037
cr2: 0x36ef8178
Binary Images:
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0xe9a000 - 0xe9efff com.apple.iPod 1.5 (15) <80c68d6d158ff1999c64d7450e34e0db> /System/Library/PrivateFrameworks/iPod.framework/Versions/A/iPod
0xea5000 - 0xf31ffb com.apple.iTunes.iPodUpdater 9.2 (9.2) <d2a36bfd75def33f92dd8d0e07f87c3e> /Applications/iTunes.app/Contents/Frameworks/iPodUpdater.framework/Versions/A/i PodUpdater
0xf86000 - 0x104ffe5 com.apple.DiscRecording 4.0.7 (4070.4.1) <7c105f35c674aad3a476f8959d3f3ebb> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x10ba000 - 0x10d7ff7 +libgnsdk_musicid.1.7.1.dylib ??? (???) /Applications/iTunes.app/Contents/MacOS/libgnsdk_musicid.1.7.1.dylib
0x10e4000 - 0x11a1feb +libgnsdk_sdkmanager.1.7.1.dylib ??? (???) /Applications/iTunes.app/Contents/MacOS/libgnsdk_sdkmanager.1.7.1.dylib
0x11b5000 - 0x11effff +libgnsdk_submit.1.7.1.dylib ??? (???) /Applications/iTunes.app/Contents/MacOS/libgnsdk_submit.1.7.1.dylib
0x11f4000 - 0x1233fff com.apple.vmutils 4.1 (104) <2fcd53ce313bb6050bfaf0ac6c1b5ead> /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x1571000 - 0x1572fe1 com.apple.textencoding.unicode 2.2 (2.2) <542f2b8930d6bdf16c318ffea541acab> /System/Library/TextEncodings/Unicode Encodings.bundle/Contents/MacOS/Unicode Encodings
0x158e000 - 0x1591fff com.apple.audio.AudioIPCPlugIn 1.0.6 (1.0.6) <51c811377017028f8904ad779e6a1344> /System/Library/Extensions/AudioIPCDriver.kext/Contents/Resources/AudioIPCPlugI n.bundle/Contents/MacOS/AudioIPCPlugIn
0x160f000 - 0x1612fff com.apple.LiveType.component 2.1.3 (2.1.3) /Library/QuickTime/LiveType.component/Contents/MacOS/LiveType
0x1618000 - 0x167dfde com.apple.LiveType.framework 2.1.3 (2.1.3) /System/Library/PrivateFrameworks/LiveType.framework/Versions/A/LiveType
0x169d000 - 0x16f2fdf +com.DivXInc.DivXDecoder 6.8.3.5 (6.8.3.5) /Library/QuickTime/DivX Decoder.component/Contents/MacOS/DivX Decoder
0x1720000 - 0x1723ff3 +com.divx.divxtoolkit 1.0 (1.0) /Library/Frameworks/DivX Toolkit.framework/Versions/A/DivX Toolkit
0x1728000 - 0x172efff com.apple.audio.AppleHDAHALPlugIn 1.7.1 (1.7.1a2) <a0a4389b5ac52ab84397d2b25c9d3b9c> /System/Library/Extensions/AppleHDA.kext/Contents/PlugIns/AppleHDAHALPlugIn.bun dle/Contents/MacOS/AppleHDAHALPlugIn
0x1734000 - 0x1765ff7 +com.grame.JackRouter JackRouter (0.9.1) <07fe34a5fc786bf7f9a20f31eb3f84fb> /Library/Audio/Plug-Ins/HAL/JackRouter.plugin/Contents/MacOS/JackRouter
0x178c000 - 0x17b5fff +libjack.dylib ??? (???) <9c58cee1b469ec6340ceb87bec6e07a1> /usr/local/lib/libjack.dylib
0x129c6000 - 0x13980fff com.apple.CoreFP 1.9.18 (1.9.18) <3e01daf2585e0b1be1bf7d4deaae5ab3> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x15ff9000 - 0x16068fff com.apple.mobiledevice 396.7 (396.7) <4a48bc80f9b91b218c018553df57d401> /System/Library/PrivateFrameworks/MobileDevice.framework/MobileDevice
0x160a9000 - 0x162adfe7 com.apple.audio.codecs.Components 1.9.1 (1.9.1) /System/Library/Components/AudioCodecs.component/Contents/MacOS/AudioCodecs
0x168aa000 - 0x168aefff com.apple.QuartzComposer.iTunesPlugIn 1.1 (10.1) /Library/iTunes/iTunes Plug-ins/Quartz Composer Visualizer.bundle/Contents/MacOS/Quartz Composer Visualizer
0x169aa000 - 0x169aaffd libmx.A.dylib ??? (???) /usr/lib/libmx.A.dylib
0x16d8b000 - 0x16d9dfd9 com.apple.FCP Uncompressed 422.component 1.5 (1.5) /Library/QuickTime/FCP Uncompressed 422.component/Contents/MacOS/FCP Uncompressed 422
0x16da3000 - 0x16ddefff com.apple.QuickTimeFireWireDV.component 7.6.6 (1674) /System/Library/QuickTime/QuickTimeFireWireDV.component/Contents/MacOS/QuickTim eFireWireDV
0x16f00000 - 0x16f44fe7 com.apple.DVCPROHDCodec 1.4 (231) /Library/QuickTime/DVCPROHDCodec.component/Contents/MacOS/DVCPROHDCodec
0x16f61000 - 0x16fb4fe7 com.apple.AppleProResDecoder 2.0 (223) /System/Library/QuickTime/AppleProResDecoder.component/Contents/MacOS/AppleProR esDecoder
0x16fee000 - 0x17053fef com.apple.AppleVAH264HW.component 1.0 (1.0) <34d48dacd53869dd17c7243d5fbba2c3> /System/Library/QuickTime/AppleVAH264HW.component/Contents/MacOS/AppleVAH264HW
0x1710e000 - 0x171b1fd3 com.apple.AppleHDVCodec 1.4.1 (222) <68abd695e9904f5f9074d2c4ae440637> /Library/QuickTime/AppleHDVCodec.component/Contents/MacOS/AppleHDVCodec
0x171cf000 - 0x171e9fe3 com.apple.AppleIntermediateCodec 1.2 (145) /Library/QuickTime/AppleIntermediateCodec.component/Contents/MacOS/AppleInterme diateCodec
0x171ee000 - 0x1720eff3 com.apple.IMXCodec 1.3.1 (147) /Library/QuickTime/IMXCodec.component/Contents/MacOS/IMXCodec
0x17226000 - 0x1723fff3 com.apple.applepixletvideo 1.2.18 (1.2d18) <fd882f567e0480f18107f66ea6e7187d> /System/Library/QuickTime/ApplePixletVideo.component/Contents/MacOS/ApplePixlet Video
0x174cb000 - 0x174e7ff7 GLRendererFloat ??? (???) <7badea5e2b8167c0e6391623bb46140a> /System/Library/Frameworks/OpenGL.framework/Versions/A/Resources/GLRendererFloa t.bundle/GLRendererFloat
0x17c75000 - 0x17e7dfef com.apple.RawCamera.bundle 2.1.3 (537) <ef9996f5ec0caf58dc832a4153196a1e> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x180cd000 - 0x18252fe3 GLEngine ??? (???) <052e02d9a452a45d014ffbd2a84a4e7c> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x18280000 - 0x18584fe9 com.apple.ATIRadeonX1000GLDriver 1.5.48 (5.4.8) <4d0365447d4c959a376ccaab3d1c47e7> /System/Library/Extensions/ATIRadeonX1000GLDriver.bundle/Contents/MacOS/ATIRade onX1000GLDriver
0x19a58000 - 0x19a5affb com.apple.PDFImporter 1.7 (???) <490de796fe9a6b3b8a9844a1630d38e2> /System/Library/Components/PDFImporter.component/Contents/MacOS/PDFImporter
0x70000000 - 0x700e6ff2 com.apple.audio.units.Components 1.5.2 (1.5.2) /System/Library/Components/CoreAudio.component/Contents/MacOS/CoreAudio
0x8fe00000 - 0x8fe2db43 dyld 97.1 (???) <458eed38a009e5658a79579e7bc26603> /usr/lib/dyld
0x90055000 - 0x9011efef com.apple.QuickTimeMPEG4.component 7.6.6 (1674) /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
0x90164000 - 0x90168fff libGIF.dylib ??? (???) <36f7b0255a81d97c7b360c3b11b4e462> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x90169000 - 0x9019bfff com.apple.LDAPFramework 1.4.5 (110) <bb7a3e5d66f00d1d1c8a40569b003ba3> /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x9019c000 - 0x90284ff3 com.apple.CoreData 100.2 (186.2) <44df326fea0236718f5ed64084e82270> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x90285000 - 0x903cdff7 com.apple.ImageIO.framework 2.0.7 (2.0.7) <acf821a3c418fdc86ef02b654366f5f6> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x903ce000 - 0x90bccfef com.apple.AppKit 6.5.9 (949.54) <4df5d2e2271175452103f789b4f4d8a8> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
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0x90bf7000 - 0x90c05ffd libz.1.dylib ??? (???) <5ddd8539ae2ebfd8e7cc1c57525385c7> /usr/lib/libz.1.dylib
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0x90d43000 - 0x90d81fff libGLImage.dylib ??? (???) <2e570958595e0c9c3a289158223b39ee> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
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0x910a7000 - 0x91172fef com.apple.ColorSync 4.5.3 (4.5.3) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91173000 - 0x9117cfff com.apple.speech.recognition.framework 3.7.24 (3.7.24) <d3180f9edbd9a5e6f283d6156aa3c602> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x9117d000 - 0x91485fe7 com.apple.HIToolbox 1.5.6 (???) <eece3cb8aa0a4e6843fcc1500aca61c5> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
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0x91506000 - 0x9150bfff com.apple.backup.framework 1.0 (1.0) /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x9150c000 - 0x92005fff com.apple.WebCore 5533.18 (5533.18.1) <9604e225d63566d0ecb141c1d0d291e2> /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
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0x925fe000 - 0x92657ff7 libGLU.dylib ??? (???) <64d010e31d7596bd8f9edc6e027d1d0c> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92658000 - 0x92676fff libresolv.9.dylib ??? (???) <0e26b308654f33fc94a0c010a50751f9> /usr/lib/libresolv.9.dylib
0x92677000 - 0x92677ffd com.apple.vecLib 3.4.2 (vecLib 3.4.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x92678000 - 0x92d18fef com.apple.CoreGraphics 1.409.7 (???) <7b65edcce394f39b6a1954d5e30bc34c> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x92d19000 - 0x92d96fef libvMisc.dylib ??? (???) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
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0x92e3c000 - 0x92ef7fe3 com.apple.CoreServices.OSServices 228.1 (228.1) <76fdc146b4d9937f9c5cbaa1512e0023> /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
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0x935f6000 - 0x936d7ff7 libxml2.2.dylib ??? (???) <b3bc0b280c36aa17ac477b4da56cd038> /usr/lib/libxml2.2.dylib
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0x941a0000 - 0x941a5fff com.apple.DisplayServicesFW 2.0.2 (2.0.2) <cb9b98b43ae385a0f374baabe2b71764> /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
0x941a6000 - 0x94326fff com.apple.AddressBook.framework 4.1.2 (702) <f9360f9926ccd411fdf7550b73034d17> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
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Why does Freehand crash right after opening?

I've been working on a FH mx document on my imac with OS 10.6.2. It's 30 some pages and I'm in the process of converting it from English to French. All was going relatively well until about page 25 when suddenly it crashed. I tried to reopen and FH crashed on opening. Transferred the file to my old mac, opened the file fine and resaved it, transferred it back. It opens now, but as soon as I move the page over to the right (left seems ok), it crashes again. When I try resizing using keyboard command 0, it does that but as soon as I try another, say command 2, it crashes. I've removed all fonts from the USER > LIBRARY > FONTS file. I've tried rebooting. I've tried resaving the file when it opens before moving anything. I tried opening the file through Freehand Clip art viewer as someone had suggested, still crashed. I haven't changed any fonts in the document. The English version opens no problem. I haven't changed any of the photos or any graphics in the document, just the text.
Any suggestions anyone???
thanks
Monika

I don't have an answer but another crash on launch issue. I hava new 27 inch imac running Snow leopard 10.6.2. I got FreeHand 11 running great for the last two weeks. I always got an error on launch saying " Colors picker error. " Invalid color file. I click OK and it worked anyways. Today FreeHand launches and then quits when I click OK on the error. I reinstalled freeHand with no luck. Does anyone know how to fix this?

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