Premiere Pro CS4 eats my C: drive in Vista Ultimate 64-bit SP1

Question

I installed Premiere Pro CS4 this last weekend 11-12 April 2009.
I have a Quadcore 3.0GHz with 8Gb of RAM, a 150Gb C: drive fo rthe op sys Vista Ultimate 64-bit SP1 and programs, a 500Go D: drive for general data and a K: drive 2Tb RAID0 volume useable about 1.8Gb.
My C: drive was healthy after installation of Premiere Pro with tens of gigabytes free at least. Then I started experimenting with building projects. I put my files on a mix of the D: and K: drives especially the AVCHD video assets on the K:.
While importing these AVCHD assets I eventually got a message from Vista that the C: drive was full and I did a clean up and that gave approximetely 30Gb free, I went back to importing, in a couple of hours the 30Gb was gone, this can only be Premiere Pro CS4 eating the C: drive and never returning what it takes. This of course is a disaster precisely because it is my op sys drive and Vista will periodically want to make new restore points especially before applying downloaded updates from Microsoft. I ahve run also chkdsk and defragmenter with no effect. I think Premiere Pro is using some sort of secret work files on the C: drive somewhere and that they just accumulate, of course this would be a bug.
Support Center does not appear to let me open web support issues even though we are in the 90-day bug fix period and I have registered the product with the product key so that is another bug that gets in the way of fixing the first.
Any ideas please?
Thanks!
Peter.

Answer 1

Yeah, I did not take backups that often cos I did not intend putting the machine onto the net, then I got this device that said it would protect against everything by isolating my machine and making it invisible, I await the analysis by the company but it does appear not to have worked, the only thing that works is very real physical isolation and do not use the internet at all from the main machine. Like I say it simply is not confirmed yet but neither is it denied. You cannot actually go so far as to blame Adobe because stopping hackers is the job of the op sys vendor really so I blame Microsoft, the only blame for Adobe is the policy that some functions require internet connection in order to work when they know internet is not secure, so for instance if you want to use the emulators for things like these mobile phones they want you to be connected, I tried that one phone emulator and it said so, I wish they just put all documentation and all software on the DVD. I can roll back to an earlier Vista version from a USB backup disk that is always powered off, then rebuild as necessary, but I want the security firm to see if it is a trojan in fact first and to see if it can upgrade the security device and provide a roll out of the trojan's work. Right now I am still scripting the documentary and this second quarter is getting this Premiere Pro up ready for third quarter production so I can be philosophical for now, but yes later I will get more disciplined. But at least now I (almost) know the security device is not the all singing wonder they said it was. Oh well. I use a second machine too, a PS3 with Linux, that is what I am using now, this one doesn't seem to get hacked even though it is my sacrificial machine.
Message du 16/04/09 14:21
De : "don solomon"
A : "JONES Peter"
Copie à :
Objet : Premiere Pro CS4 eats my C: drive in Vista Ultimate 64-bit SP1
Adobe deserves criticism for its shoddy QC, but not for maing you exposing your main machine at risk on the internet. I never do that, and I never have had a virus or malware on it--never in all the years I've been doing this. I have picked up a few on my internet machine, though, but they are easily fixed with the security scheme I use.
As for restore points possibly eating up disk space, which you alluded to earlieranother never for me. Restore points are a half assed measure at best. My security system is a full clone backup of my C drive starting the day I install and OS on it, and every time I add add a program, and every day when I am working a big complex project. Otherwise, once a week. It takes a few minutes only. That way I can restore everything in equally few minutes should anything bad happen, like poorly designed software affecting other software, a virus, malware, etc, and including drive failurewhich has happened twice over the years.
Don't get me wrong, a virus checker is very useful to a point, but real security design has to start long before you install one, especially if your machine is the heart of your business, as it is for me. What is that old saying? An ounce of prevention is worth..........
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