Premiere Pro CS6 Randomly Crashes During Preview

Hello,
I've searched and gone through various threads where crashing has been posted and none of the solutions have helped thus far.
There are two issues that I would encounter doing the most basic of tasks such as previewing a clip within Premiere Pro CS6:
- The preview screen will freeze and I am unable to see the video.
- The program will cause my video driver to encounter a serious problem and recover.
Here are my specifications:
Sony Vaio
Windows 7 Home Premium 64-bit Operating System
Intel Core i5 2.40ghz
8 Gigs of Ram
ATI Radeon HD 6470m Graphics Card
The temporary solution to both that I have found effective is closing down the program, then opening task manager, ending the Adobe Premiere process and restarting Adobe Premiere. If I don't do this then the program can't be opened.
Here are some of the solutions I've implemented without any positive changes:
- Ensured display driver / graphics card is updated (ATI Radeon HD 6470m)
- Closed all other programs
- Couldn't change GPU acceleration because the video card doesn't allow it.
- Disabled Hover Scrub
I've spent a few days researching this and I'm very sorry for posting a question in regards to this issue. However, I can't seem to find the help I need from Support because their phone system is down and I can't use the ticketing system because I'm using the Adobe Creative Cloud. I would appreciate any help in advance. Thank you.

Just finished the phone call from Adobe support.
The solution to the problem is if Premiere freezes, create a new sequence and import your video into the new sequence. He didn't know the specifics of what caused the issue, but should it happen again, I'd have to just tansfer the video into a new sequence. my project has not malfunctioned in the past hour.

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Premiere Pro CS6 Constantly Crashing

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processor: AMD Phenom(tm) II X6 1035T Processor (6 CPUs 2.60GHz)
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>GeForce GT 230
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Premier Pro CS6=Producion Premium Creative Suite 6=kept crashing=Apple techs say contact Adobe=comp is OK=tried re installing just Pro=still crashed=uninstalled ALL=tried to reinstall FULL Suit6=will not re install=claims =possible pirate=accepts is listed in register to correct e-mail=how now=No adobe on comp NOW=NEED+HELP=HOW do I get direct contact with ADOBE=TedG

Maybe a mod can help by removng your email address you never publish that for the spammer's of the world to pick-up.
I would suggest that you remove any Adobe you can and then download and follow these instrutions and the start fresh on your reload.
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Title says it all...

More information needed for someone to help... please click below and provide the requested information
-Premiere Pro Video Editing Information FAQ http://forums.adobe.com/message/4200840
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

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http://imgur.com/ZgAuI4a,OMz4FEd,B8gjHws

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ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us
4th, do you have Dual video adapters?
Go to the Windows Control Panel and select Hardware and Sound and then select Device Manager... In Device manager you click the + sign to the left of Display Adapters... and see if 2 are listed
-http://helpx.adobe.com/premiere-pro/kb/error---preludevideo-play-modules.html
-http://forums.adobe.com/thread/1001579
-Use BIOS http://forums.adobe.com/thread/1019004?tstart=0
-link to why http://forums.adobe.com/message/4685328
-http://www.anandtech.com/show/4839/mobile-gpu-faceoff-amd-dynamic-switchable-graphics-vs-n vidia-optimus-technology/2

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