Premiere Pro CS6 Trial Download Problem

Hey I'm trying to download the trial of Premiere Pro CS6 but everytime I try downloading it, it gets to 36% and just stays there. It says "Currently Installing AdobeHelp" but it doesn't move. This also happened when I was trying to download the trial version of In Design CS6 as well. I'm running in Windows 64-bit.

Hi Trandy,
    Follow the steps mentioned below and let us know if this works:
1. Close all the installation windows and navigate to Computer > Program Files(x86) > Adobe. You will have a folder name "Adobe Help". Please cut this folder and paste it on your Desktop. Do not delete this folder.
2. Now re-start the installation and check if this works.
3. If it is success, then move back the "Adobe Help" folder to the same location - Computer > Program Files(x86) > Adobe.
Regards,
Jairaj

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