Prepaid Coverage in Alaska?

I have a prepaid plan that I had back on Alltel before Verizon bought it. It's a Samsung Razr SCH-R500 model. I've been using Straight Talk for a few years now. I haven't used this phone in ages, but I still keep adding minutes (through Verizon prepaid cards) every couple of months. The reason I do so is that I usually take this phone with me when I take trips for emergency situations should something happen to my main cell phone. I will be going on an Alaskan Cruise for a week next June. The first day we will be in Vancouver, British Colombia, Canada for a few hours as we wait to board the ship. Over the the trip, I will be in Ketchikan, Juneau, Skagway, Whittier, and Anchorage. The day that I'm in Skagway, I'll be spending close to 8 hours in Canada (Yukon Territory). There are two days when wer are donig scenic crusing In Alaska (Glacier Bay National Park and College Fjord).
I've e-mailed the Straight Talk folks to see if my main phone will work in Alaska, to which they pretty much fed me the line that it probably won't work and that my service would be terminated if I tried to use my phone. They even told me that they didn't have international phone cards, which is a bold face lie. From what I've read, I figure my mom might need it to call me since it's for calls originated form the US. That still didn't answer if my phone would work. I've gotten mixed reviews from looking up on the internet. I've seen many Alaskans say that they do have Straight Talk, and it works. Even on the FAQ's from Straight talk said that certain phones may work depending on the type. I've looked up the zip code for every town and placed it into Straight Talk, and it came up, allowing me to purchase a phone that would be activated and used in those cities. It makes me feel like they don't know if their phones will work or not.
So does anyone have any idea if my prepaid Verizon phone will work while I'm in Alaska (and possibly Canada)? If it does work, what sort of things should I be looking for? How fast would my minutes run out due to overcharge/roaming? Thanks in advance.

Hi thorntonka,
Congrats on your upcoming trip. It is our goal to keep you connected in Canada. We do not have the rates for prepaid global rates. I would recommend you reaching out to our prepaid team directly at 888-294-6804.
Thanks, BobbyS_VZW
Follow us on Twitter @VZWSupport

Similar Messages

IPad with Verizon does not work in Alaska.

If you live in Alaska and considering an iPad with Verizon don't do it. It does not work anywhere in Alaska. I recently purchased an iPad while travelling in the lower 48. The Apple sales people displayed the Verizon coverage map which displays wireless coverage for the populated parts of Alaska but what they missed is that you have to change the map to the Verizon Pre-Paid coverage and look for purple colored areas. There are none for Alaska. The map defaults to Extended 3G coverage in Alaska but that does not apply to the iPad.
I was on the phone with one of their Pre-Paid support people and they confirmed no coverage for Alaska. By the way, the Pre-Paid phone support is at 888-294-6830 but that number is not accessible from Alaska. From Alaska you have to first call 800-922-0204, Option 6, ask to be transferred to the Pre-Paid support number. Verizon - Alaska is a state of the USA!!!!
So all I can do is use the thing via my home wireless network. I cancelled the data plan and will need to turn it back on when I again travel south. Looks like I should have stuck with AT&T. At this point I have to return the iPad and get one specific to AT&T.
DG

So I finally figured out how to access my Verizon account on their web site. There is actually a phone number associated with the account. My iPhone is with AT&T so the Verizon iPad is my first experience with Verizon. I looked for the plan you mentioned but don't see it. Can you provide more detail? What I currently have is what Verizon calls the "Prepaid Cellular Data" plan. That gets me 1GB of data per month and it automatially renews each month billed to my credit card. Is that the same? If so then the Extended 3G network does ot work here in Alaska.

Is there another provider with good Customer Service and good Coverage over Oxford, Main?

Hi,
Reason
I am from UK and am trying to find out how best to sign on to a US mobile network and one with the appropriate coverage, as I will be in New England for 3 months, 2 of that around Oxford, Maine. I have joined this forum just hoping for more helpful advice having experienced a very poor Sales & Customer support via both the Web Chat and Phone medium.
Poor WebChat Support
Earlier whilst finding from the website the network coverage claims by Verizon over the Oxford area, I took up the WebChat support that popped up. The first Chat agent advised Verizon don't do PAYG! Have disappointedly signed off, I reasoned to myself that can't be as there was an option to select Prepaid coverage on the Verizon interactive map! So I persevered with exploring the Verizon website and found a whole section on Prepaid, with a even a dedicated WebChat button on the page. So realising it must have been a terminology misunderstanding, I clicked on the WebChat request to try to ask for any pre-requisites, as when I was last in Canada (Ottawa) to buy a SIM, evidently it is not common to sell PrePaid in Canada. It was over an hour to get one sorted because of all sort of procedures. The second Chat agent at least admit he didn't know what is PAYG- then even when I spelt it out he only understood it as another term for Prepaid- then advised he can't help me (even though I later found out it is even the actual name of one of your number of Prepaid Plans available!)! Instead he informed I best call Customer Support on 9085594899 despite reminding him I am in the UK. When I asked about hours of service and the time difference (being at 17:00 hrs in the UK) - he told me not to worry as it's 24 hours support!
Poor Phone Support
The number given turned out to be only for Roaming and Mobile data support only! The first option requiring a registered number which obviously I don't have, so selecting the second the call just got cut-off eventually after ringing on unanswered! Frustrated I found via the Contact Us link the supposedly 24 hours number for Pre-paid Customers 8882946804. After finding the one option to speak to an agent without having to key in a registered mobile number first (I think Credit Card payment), again the call just got cut-off eventually after ringing on unanswered. Then thought may be best try the Consumer Sales line 08002564646 given on the page, and it finally got answered but turns out to be for Business account only (which is a different number according to the webpage!) At least the Business Account agent heard my problem and agreed to stay online until she successfully transfer me to a Prepaid agent. The Prepaid agent on the otherhand couldn't be less helpful. Completely ignored my query on any pre-requistes to sign on any Prepaid plans just wanted to know which Prepaid plans I was interested in and then just rolled off the tariffs for the plan I happened to mention and wanted to get me off the phone. I had to ask her again for any other common requirements - she just say I pay for the tariff plan! No interest to talk me through the process.
Extra item only identified on FORUM under a topic "pay as you go activation fee?"
Yet with such poor assisstance from the formal sales/customer service that I thought to try to search for better awareness within the Forum. To my surprise it was only here I learn of an activation fee to add to any Prepaid plan irrespective of Phone in Box or Customer own Device! As explained by AyaniB_VZW .
Whereupon I gone back to the Verizon Wireless website on Prepaid plans and below is all that it has summarised with the relevant words highlighted in RED by me- NO mention of Activation Fee. Where will I find this activation fee identified on the Prepaid plans pages rather 'hidden' behind small print/ T&C link? As it seems Verizon has good coverage and range of Prepaid options - but inadvisable to incurr any issues or queries after taking up the service.
"Prepaid Plan
Get Freedom & Flexibility
The wireless service you want. No annual contract. Join over 5 million prepaid wireless users on America’s most reliable wireless network with no credit check, no hidden fees or charges and no bills.
How it works:
Simply pay up front to enjoy unlimited talk, text and a prepaid data plan on your 3G smartphone. If you go over your data allowance, pay just 5¢ per megabyte."
Where did I miss the activation fee term when signing onto PrePaid Plan on the Verizon Wireless site?

<This discussion is now closed for crossposting violations per the Verizon Wireless Terms of Service. See Visiting States for three months for any replies.>

Pre-Paid plan coverage vs Post-Paid plan coverage.

Does the Verizon Pre-Paid plan voice/data coverage use the same areas as the Post-Paid plans voice/data coverage, or does the pre-paid plan exclude coverage normally provided through partner network sharing agreements?

Prepaid coverage is different than Post paid. On the website look for coverage locator on the Why Verizon Page. You can select pre-paid coverage only.

Visiting States for three months

Hi,
Reason
I am from UK and am trying to find out how best to sign on to a US mobile network and one with the appropriate coverage, as I will be in New England for 3 months, 2 of that around Oxford, Maine. I have joined this forum just hoping for more helpful advice having experienced a very poor Sales & Customer support via both the Web Chat and Phone medium.
Poor WebChat Support
Earlier whilst finding from the website the network coverage claims by Verizon over the Oxford area, I took up the WebChat support that popped up. The first Chat agent advised Verizon don't do PAYG! Have disappointedly signed off, I reasoned to myself that can't be as there was an option to select Prepaid coverage on the Verizon interactive map! So I persevered with exploring the Verizon website and found a whole section on Prepaid, with a even a dedicated WebChat button on the page. So realising it must have been a terminology misunderstanding, I clicked on the WebChat request to try to ask for any pre-requisites, as when I was last in Canada (Ottawa) to buy a SIM, evidently it is not common to sell PrePaid in Canada. It was over an hour to get one sorted because of all sort of procedures. The second Chat agent at least admit he didn't know what is PAYG- then even when I spelt it out he only understood it as another term for Prepaid- then advised he can't help me (even though I later found out it is even the actual name of one of your number of Prepaid Plans available!)! Instead he informed I best call Customer Support on 9085594899 despite reminding him I am in the UK. When I asked about hours of service and the time difference (being at 17:00 hrs in the UK) - he told me not to worry as it's 24 hours support!
Poor Phone Support
The number given turned out to be only for Roaming and Mobile data support only! The first option requiring a registered number which obviously I don't have, so selecting the second the call just got cut-off eventually after ringing on unanswered! Frustrated I found via the Contact Us link the supposedly 24 hours number for Pre-paid Customers 8882946804. After finding the one option to speak to an agent without having to key in a registered mobile number first (I think Credit Card payment), again the call just got cut-off eventually after ringing on unanswered. Then thought may be best try the Consumer Sales line 08002564646 given on the page, and it finally got answered but turns out to be for Business account only (which is a different number according to the webpage!) At least the Business Account agent heard my problem and agreed to stay online until she successfully transfer me to a Prepaid agent. The Prepaid agent on the otherhand couldn't be less helpful. Completely ignored my query on any pre-requistes to sign on any Prepaid plans just wanted to know which Prepaid plans I was interested in and then just rolled off the tariffs for the plan I happened to mention and wanted to get me off the phone. I had to ask her again for any other common requirements - she just say I pay for the tariff plan! No interest to talk me through the process.
Extra item only identified on FORUM
Yet on here you advised there is an activation fee to add to any Prepaid plan irrespective of Phone in Box or Customer own Device! Whereas I gone back to the Verizon Wireless website on Prepaid plan and below that what it has summarised with the relevant words highlighted in RED by me. Where will I find this activation fee identified on the Prepaid plans pages rather 'hidden' behind small print/ T&C link? As it seems Verizon has good coverage and range of Prepaid options - but inadvisable to incurr any issues or queries after taking up the service.
AyaniB_VZW wrote:
Hi sulla,
I'm glad to see that your are interested in our Prepaid services. There is a $35 activation fee for all Prepaid PIBs (Phone in Box) and CPE (Customer Provided Equipment) activated through all direct channels. If you have any additional questions regarding our Prepaid service, please contact our Prepaid Customer Support @ 888-294-6804. I hope this information is helpful.
Thanks for your contribution to our community forums,
AyaniB_VZW
Follow us on Twitter @VZWSupport
Prepaid Plan
Get Freedom & Flexibility
The wireless service you want. No annual contract. Join over 5 million prepaid wireless users on America’s most reliable wireless network with no credit check, no hidden fees or charges and no bills.
How it works:
Simply pay up front to enjoy unlimited talk, text and a prepaid data plan on your 3G smartphone. If you go over your data allowance, pay just 5¢ per megabyte.

As per my reply to RCSCHNOOR, sorry for my late acknowledgement of your prompt advice.
I had done the signal coverage check on your top 3 providers' maps i.e. in size order: AT&T (moderate), Verizon (full), Sprint (no coverage). Hence I went for Verizon (without thinking about CDMA) to pursue Prepaid plan details.
I have now checked on T-Mobile and coverage in 'my' area (04270) is only through sharing 3rd party. So AT&T is my best bet.. Their website on Prepaid plan is even more confusing to me - not helped by them calling it 'GoPhone'. It does say the tariff applies to 'bring your own phone' but not possible to select and order this plan (SIM) online without next choosing a phone. Their LiveChat agent was more helpful but I didn't picked up the website anomaly on ordering till afterwards so will get back to them later.
BTW the other reason for posting my questions about pre-requisites here, as the Verizon agents were finding some of my questions naive, but to the members here who have been outside USA may understand the reason for such questions. Such as in Canada the Prepaid SIM I got from Rogers were issued with the city number where I got it from! So when I travelled to the next city - all my 'local' calls were being treated as long distance - that's only between Ottawa and Toronto (not coast to coast!). To request a new local number was free, but then I have to inform my contacts another new number! It took me over an hour to get the info and the Prepaid SIM in Canada, and that was in a Rogers showroom/ outlet, evidently (at least in Ottawa) they have no call for Prepaid! I understand that's not the case at least with AT&T in the States.
So I was hoping, members here may have been to UK for an extended stay can understand now what's accepted practice in one, is not in the other, and by reverse point out what's different in the US.

$60 Single Line Plan poor reception vs old plan

I just switched over to the cheaper $60 one line plan and it seems to me that service is not nearly as good as with my old expensive plan. I now get "no service" cell coverage all the time in my home. And while on vacation to Western MD this weekend I got HORRIBLE internet coverage. It said extended for the entire trip and I had constant "page cannot be loaded" or "unable to connect" messages when the page loads timed out. I have tried *228 option 1 and option 2 and it has not helped.
I was told by Verizon that the quality of coverage would be the same. I have heard that the $50 prepaid coverage gets lower priority on the towers so that is why I went with this slightly more expensive plan. But it sure seems to me that it is not nearly as good as it used to be.
This just started within the week as I changed from my old program to the new one. Anyone else have this problem?

Hi csperl1 - We stive to offer you the best possible service where you need it most! I can assure you that the coverage provided is the same with all of our Prepaid plans. Is this only happening while indoors? May I have the zip code to your home area? Here is a link to our maps to review the detailed coverage in your area: http://www.vzw.com/coveragelocator. I look forward to working with you further!
Thank you,
YaleK_VZW
Follow us on Twitter @VZWsupport

Why did Verizon come to the Alaska market when their coverage is so poor?

Even while using the phone in Anchorage, I continually receive a message that my phone is roaming to ACS's service. I took my first road trip after signing up for Verizon and my coverage is extremely poor on the Seward and Sterling Hwys. When I queried Verizon they stated that they only have 3G outside Anchorage. Additionally, when I queried about Homer and Kenai/Soldotna service they stated they had "limited service" 4G LTE, in Kenai and possibly Homer. This is in direct conflict with the information I was given prior to signing up.The techs on phone stated "that their data service was much better and the coverage more thorough".
I had better coverage and data with ACS. I will be returning my devices and having discussions with State folks about false advertising.
Beware study before you sign up.

I have the new iPhone 6.
I have talked to telephonic customer support twice to no avail. Please view my file.
Even while in Anchorage, often when I attempt to make a call I get a message that I am roaming on ACS's network and must use the area code while dialing a number.
Further, on leaving the Anchorage area I drop to 3G or 1x service. when trying to use my hotspot, I get 3G or 1x service in Homer.
I specifically stated I needed 4G coverage and was told that Verizon had agreements and I would have complete service. I realize Verizon is just moving into Alaska and has some tuning to do, but I am paying full price, therefore expect full coverage. Further, while dealing with this issue I receive email notice that my phone bill was due -$190.17. This was a shock as I only had the phone 1 week, was told that may monthly bill would be $100.00. So on checking, telephonically, since new hotspot internet connection was all but non-functional, I was told I had 2 device activation fees on this bill. Again quite a shock since I was told Verizon was forgoing activation fees to set up it's new Alaska customers.
So yes, you are in the process of losing me as a customer. I feel I have been deceived, lied to, and scammed.

Is it worth it to go prepaid?

Anyone have a good argument to stay with a postpaid service provider rather than going to prepaid service?
Monthly, I feel more and more ripped off by Verizon. In all fairness, I have never been with another wireless carrier but the fees look about the same. I spend $165 for 700 minutes (we use about 100 on a good month), we text more than talking, have two lines of service, each have a data plan (mine is unlimited), and have been with Verizon for well over 13 years now. And all this is after a 17% corporate discount.
Tmobile offers unlimited everything for $50 a month for prepaid service. With two lines I would save $65 immediately.
If I want to upgrade my phone then I loose the unlimited data plan and I get to pay for the privilege of upgrading $30 for each line on top of phone costs.
Anyone have any good arguments for not going prepaid? Right now money talks. I refuse to pay an upgrade fee for someone to take 5 minutes to pull a phone, update it in the system and update contacts that will be done over the air anyway and signing for an early termination fee if I leave before the contract ends.

Someone I know just went from T-Mo prepaid to postpaid. He said on prepaid, he had no coverage away from a main highway through our area (Wisconsin). Of course, your area may be different.
One thing that would bother me about prepaid is I like to travel. And although I think Verizon is expensive, I place a lot of value on knowing I'm covered almost everywhere, even in foreign countries. And if I ever have a problem, domestically or internationally, I can reach a customer service agent right away.
I believe I have the same plan you do: 700 shared minutes, unlimited texting, unlimited data on two smartphones. With a 16% corporate discount and a 3% discount for paying online (I think that's what it's for), my bill is $150/month. Do you have extras you can cut out, like device insurance?
Edited to add: My bill may vary from yours because every corporate discount is different as far as which features are discounted.

Verizon Prepaid Questions - Different From AT&T?

I am currently a prepaid customer with AT. I'm also an avid forumer on their website, and I "specialize" in their prepaid offerings and services. I have had Verizon prepaid and postpaid services in the past, and I left due to the high prices and the limitability of their prepaid plans.
I used to have the $.99 daily access fee with $.20 per message. It got too expensive, but then I joined my Mom on her postpaid account. Just three months into it, it got too expensive; I then dropped my Verizon line and happily joined AT&T.
AT&T has very good priced prepaid options and plans - sort of unlike Verizon. Overall, I am happy with AT&T (prepaid), but sometimes I can't get very good coverage in the kitchen of my home... Which is kind of important, because the kitchen is where the heart is, am I right? I do get good 3G coverage upstairs, though, which makes me want to stay.
I use an AT&T prepaid Samsung Mythic, which I love, but it recently stopped working. I am looking to get it replaced soon. My Mom uses a Samsung Reality and gets two/three bars of 3G in our kitchen, while I get zero-two bars of EDGE. I may switch back to Verizon prepaid, under some certain conditions...
1.) Does Verizon offer SMARTPHONES on DAILY ACCESS PLANS? For instance, at AT&T, you can use ANY phone except the iPhone on a prepaid plan, and it is allowed. Can you do that with Verizon? I would like to use a Samsung Fascinate on the daily rate plan of $0.00 with $.25 per minute and $10 Unlimited Mobile-to-Mobile messaging with 250 messages for other-carriered customers.
2.) I use a plan at AT&T called the Simple Rate plan where I pay just $.10 a minute for all calls. Is Verizon's plan $.25 a minute PERIOD, or just to non-Verizon customers?
3.) If I were to switch back to Verizon prepaid, are there any activation charges? At AT&T, you can just register your AT&T prepaid SIM card, and begin using the service almost immediately with no activation fees.
4.) To add money to my AT&T prepaid account, I just simply buy $25 GoPhone cards and load them to my AT&T account. Then I add my messaging plan. Are there Verizon prepaid cards to purchase, and if so, are they easy to load onto the phone?
If I cannot use a Samsung Fascinate/other advanced device with the mentioned plan, I am staying with AT&T, despite the coverage issues in my kitchen. At least it will be affordable and "limitless"...
A reply would be appreciated. Verizon's business depends on it.
Thanks.

There are two daily prepaid plans -- 99 cents per day only on the days you make a call or answer a call, verizon to verizon is no extra charge, landlines or non verizon is 10 per minute after you have paid the 99 cents. The text is 10 cents to send and 10 cents to receive. The second plan is 1.99 per day only on the days you use it, This plan after paying the 1.99 is unlimited calling all to all providers. Text is 2 cents to send and 2 cents to receive if you do not have a text package plan.
Refill Expiration (once applied to the account)
$15-$29.99 expires in 30 days
$75-$99.99 expires in 180 days $30-$74.99 expires in 90 days
$100 or more expires in ONE YEAR!
NEW! Messaging Bundles Available
$20/month for Unlimited Messaging to anyone on any network in the U.S.*
$10/month for Unlimited Mobile to Mobile Messaging with Verizon Wireless customers PLUS 250 additional messages*
PREPAID PHONES
LG
6015i -- KIYOCERA --KWC 2325, KX414 -- MOTOROLA -- MotoW755, RazrV3m, V376, W385 -- PANTECH -- Jest -- Verizon -- Blitz, CDM7075, CDM8615, M7076, PN215 -- Almost any feature phone can be changed into a prepaid but you would have to pay full price for the phone.
Most Verizon Wireless phones will work with our prepaid plans
Non Prepaid Phones
1)Push to Talk, PDAs/Smartphones, advance data devices (BlackBerry, PalmOne Treo, etc.)
2)PC Card devices and handsets with HTML Web browser such as the LG Dare, LG Voyager, Samsung Glyde, Samsung Omnia and Motorola Krave
3)All Dashboard-capable devices like the LG Chocolate 3, LG VX 8360, Motorola Rapture VU30, Nokia 7205 Intrigue and Samsung Renown SCH-u810
*features such as V CAST video, Mobile TV, and Chaperone services are not available for prepaid service:. The only phones that are not compatible with our service are Push to Talk, PDAs/Smartphones, advance data devices (BlackBerry, PalmOne Treo, etc.), PC Card devices and handsets with HTML Web browser such as the LG Dare, LG Voyager, Samsung Glyde, Samsung Omnia and Motorola Krave and all Dashboard-capable devices like the LG Chocolate 3, LG VX 8360, Motorola Rapture VU30, Nokia 7205 Intrigue and Samsung Renown SCH-u810. Keep in mind features such as V CAST video, Mobile TV, and Chaperone services are not available for prepaid service."-- Accolade, Chocolate, Cosmo, VX3200, VX3450, VX5200, VX 5400, VX5500, VX6100, VX7000, ENV --SAMSUNG--Alias SCHu740, Gusto, Haven , Intensity, Juke, SCHA650, SCHA870, SCHU340, CHU410, SCHU430, SCHU540, Smooth --NOKIA -- 2128i, 2366i, 2650 Mirage, 2705 Shade

Family Base in Alaska

I have 3 lines that I use Verizon Family Base for. 2 lines are here in Alaska. I've only added data restriction. The 2 lines here in Alaska are able to recieve/send text and recieve calls except make outgoing calls which they get an error message that says "Please re enter the 10 digit number you are dialing, do not press send" Once I take off the data restriction, the lines work. So I need to know what is going on. I need the data restriction turned on or my data overages will be out of control. Please help!

islandgirlinAK,
Thanks for the info! While the users are located in an extended coverage area, the functionality of Family Base will vary. If removing the data restrictions helps with the outbound calls, I would recommend removing the feature. Do you run into this same issue with the device not located in Alaska?
EfrainM_VZW
Follow us on Twitter @VZWSupport

Contract has been up, and thinking of prepaid.

My contact has been completed for 2 years and I am on month to month. My phone is the Casio Brigade. It has lasted longer than any phone i have ever had until recently the text quit working. Tried to connect my back up phone (Moto Razor flip phone) and VZ said I had to get a $10 data plan (**) on a phone that is older than my Brigade. I am thinking of switching to prepaid because I would come out cheaper even with my 20% monthly discount, which is not on my plan below. I am looking at the $60 2 gig and $70 4 gig prepaid plan. They are suppose to be 3G only, but I am not concern with that.
These are my concerns and questions.
1. Will there be a cancellation fee since my contract has been up for 2 years and do I have to give so many days notice.
2. Can I take my Phone # with me to prepaid.
3. I will probably use a Droid bionic or Casio commando on the prepaid. (phones given by friends)
4. I don't download movies or music. I might listen to Pandora or watch a YouTube video.
5. I live in a rural area, so VZW and ATT are the only ones that work.
6. Why the hell, is VZ wanting to charge me $10 data on my older back up phone. By the way I have used this same Moto Razor flip phone before with no extra charge when my original phone broke. So why $10 now?
7. Asurion wont cover nothing. Always been told wast of money if your phone is to old.
8. This is my plan. The total is $77.83 or $65 w/ discount. Which has no data, With a 2 gig plan would be almost $100. The prepaid would $60
Thank You. Have a nice day.
Monthly Charges
Nationwide Talk & Text 450
11/02 - 12/01
$59.99
Total Equipment Coverage - Asurion
Combines the benefits of Asurion's Wireless Phone Protection with the Verizon Wireless Extended Warranty Program. More Information
11/02 - 12/01
$8.00
Monthly Charges
$67.99
Usage and Purchase Charges These are your variable charges that depend on whether you have used any services that are billed on a per-use basis, or have exceeded any monthly allowance included in your Plan or Optional Services.
Voice
Allowance
Used
Billable
Calling Plan
450
Mobile to Mobile
unlimited
Night/Weekend
unlimited
Voice Total
$0.00
Messaging The "Text, Picture & Video" section of your bill includes charges for Messages sent and received.
Allowance
Used
Billable
Text
unlimited
Unlimited M2M Text
unlimited
Picture & Video
unlimited
Messaging Total
$0.00
Usage Charges
$0.00
Verizon Wireless Surcharges and Other Charges & Credits
Verizon Wireless Surcharges - Includes charges to recover or help defray costs of taxes and of governmental charges and fees imposed on us by the government. Other Charges and Credits - includes charges for products and services, and credits owing. More Information
$2.63
Taxes, Governmental Surcharges & Fees
Includes sales, excise and other taxes and governmental surcharges and fees that we are required by law to bill customers. More Information
$7.21
Total Charges for
$77.83

1. Will there be a cancellation fee since my contract has been up for 2 years and do I have to give so many days notice. - No. No notice needed.
2. Can I take my Phone # with me to prepaid. - Yes, as long as it is not a 4G phone
3. I will probably use a Droid bionic or Casio commando on the prepaid. (phones given by friends) - Is there a question with this?
4. I don't download movies or music. I might listen to Pandora or watch a YouTube video. - Ok, is there a question?
5. I live in a rural area, so VZW and ATT are the only ones that work. - Ok
6. Why the ****, is VZ wanting to charge me $10 data on my older back up phone. By the way I have used this same Moto Razor flip phone before with no extra charge when my original phone broke. So why $10 now? - Things change. Feature phones now require a data plan.
7. Asurion wont cover nothing. Always been told wast of money if your phone is to old. Ok. Not sure what that has to do with changing your plan to a prepaid one.
8. This is my plan. The total is $77.83 or $65 w/ discount. Which has no data, With a 2 gig plan would be almost $100. The prepaid would $60 - Get what works best for you in your individual situation.

Prepaid roaming in NC stopped working

I've had a prepaid VZ phone for 3 months, and been using it in Ashe county without issue. It roams, I assume on Carolina West, but works fine. When I tried to use it this past weekend, every number I tried to dial came back with a VZ message stating the number dialed has been changed or disconnected. I tried to access VM, get a balance, 611, other known working numbers, all getting the same message. Contactd VZ support for 45 minutes, making all kinds of changes inthe phone, but no luck. Drove to Boone, got on a VZ tower(no roaming), and did the *228 initial programming and update roaming as per VZ support, and could make calls. As soon as we left VZ towers and went back to Ashe, got the VZ recording. Has VZ and Carolina West/other stopped their roaming agreement in Ashe/Wilkes NC?

TL00, let's make sure your service is working at home. I checked our maps and I'm still seeing that both of these areas are listed as extended network. Please review our coverage maps for your exact location http://bit.ly/ymXLCI. Are you still having problems making calls here? If so, we may have to submit a trouble ticket to our network team for further investigation. Please respond to my follow request and send me a direct message with your mobile number.
MarquiaF_VZW
Follow us on Twitter @VZWSupport

Verizon Services in Anchorage Alaska area

I am considering buying a pet tracker that relies upon Verizon cell network coverage to operate. I am aware that Verizon service is coming to Alaska, but will this device operate now. http://www.pettracker.com/ Tagg pet tracker

Verizon Wireless only has their 4G LTE network in Alaska. It doesn't have any of their voice 1xRTT network there. In looking at the website you posted, the tracker uses the 1xRTT network from Verizon Wireless. Since Verizon Wireless doesn't own the frequencies for their 1xRTT network in Alaska. I believe the local cellular carrier does. If and when Verizon Wireless does introduce their voice network in Alaska, it will likely be a Voice over LTE (VoLTE) network. The pet tracker company might want to start working on a device that connects to the 4G LTE network soon. Verizon Wireless will eventually shutdown the 1xRTT network and re-farm it for 4G LTE. That is their future plans as they have stated in past press releases.

Just prepaid 4G-data for one month?

Hi - maybe someone can help me... I will travel along the West Coast with my family in August. I am thinking about buying a mobile LTE hotspot to connect all our devices to the internet to keep connected with Europe via WhatsApp, Facebook etc. The Verizon Network seems to have the best coverage in the area we are travelling. Any suggestions which data plan I should prefer? Estimated data transfer is 3GB for 3 weeks. We do not really need Text or Talk (but would be nice to have when included anyway) Looking forward to hearing from you!

If you are looking for temporary access while traveling then prepaid Jetpacks are the way to go. Regarding the pre-paid plans you will have to talk to a VZW rep and review what is available. Its great that you can estimate 3GB of usage for all devices while you are on your trip. Just be sure you stay on top of your usage while you travel so you do not run over your limit too early. Check your data frequently and remember to power down your Jetpack when you are done using it to close up any leaking data applications.
The generic Verizon contact info can be found here:
http://www.verizonwireless.com/wcms/contact-us.html
I know pre-paid has its own department so you will have to make your way over to those folks to plan everything in advance. They have a direct number but it escapes me at the moment. The general phone number is 1800-922-0204. Since you are a new customer you will have to request a sales rep and then get transferred over to Prepaid.

LG octane on verizon prepaid?

Good afternoon,
I currently have verizon contract plan that just ended - but i'm paying an exhorbitant amount of money for a crappy plan.
450 minutes, 1000 texts and paying over $50/month for a BASIC phone.
I am wondering if I can use this Verizon LG OCTANE phone on a verizon prepaid plan?
or will i be forced to purchase another basic phone?
Thanks!!!

drzrx,
Since your LG Octane phone is 3G it would need to be activated on a 2GB plan or higher if you would like to have it setup on a prepay basis. Recently verizon introduced a new $35 postpay (or contract) plan which provides 500 anytime minutes, unlimited text and web. Keep in mind there is no mobile to mobile or nights and weekends. If you are out of contract at this point it would require a 1yr contract extension. This is basically the same as the prepay offering for 2G phones however the coverage is better, it allows you to keep the same account and will work for all basic phone regardless of 2G/3G capability. You may have to call customer service to get this offering.

Prepaid Coverage in Alaska?

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