Preqs for configuring CRM sales

I wish to know the preqs of configuring CRM w.r.t sales.
Please help me out.
Regards,
KK Fletcher

Fletcher,
Your question is too generic..Can you be a lil specific. Are you expecting an answer from a system config point of view?
As per my interpretation here is what i can say...
For all configurable products that were created in the R/3 system, you must create a knowledge base and a respective runtime version. You must then export these to the CRM system.YOu may see Note 741586.
After every change you make to the configuration model in the R/3 system, you must create a new runtime version and export it to the CRM system to ensure that you always have consistent models in the CRM system and the R/3 system.
Model changes that include changes to the master data, such as deleting a BOM item for example, are always critical and you should avoid them if possible.
In addition, you must maintain the price determination data correctly for the document type in the CRM system because configuration only works if the pricing for the document header runs correctly. See Note 743918.
This is an excerpt from an OSS note.
Julius

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Base table for 0CRM_SALES_CONTR_I(CRM Sales Contracts: Item)

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sivarama landa

Hello Siva,
This is the way to find in the system:
From RSA2>Extraction Tab-> Extract Structure-->Components Tab->Component Column( You will see .INCLUDE) with its Corresponding Description in the column---> Short Description ( FOR EX : ORDERADM_H Data for BW DataSources), usually the CRM system table will be CRMD_******** or CRM_******.
Here you will not find the lbwe( way to find tables in the ECC ).
The Best and easiest way to find is as said by Martin.
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Adhvi

Routing data for configurable products (Sales order costing)

Hi
I am runnign sales order cost estimate for configurable product. here I want to confirm the activity quantity with cost estimate.
Pls let me know where can I check the activity quantity information . Pls help
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Hi Sneha
I am bit confused with the terms you used..
you cannot confirm activity qty while doing cost estimate... Activity confirmation happens during Production Confirmation
Are you talking about missing activity qty/cost in sales order cost estimate?? Contact your PP consultant... You should have a routing attached while creating the sales order.. If that is there, then Activity cost would show up in the sales order cost estimate
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Can anyone send a link for configuring below sales process

Hi
Inter company sales
High see sales
Third party
Deemed export
split third party sales
Thanks.
Gajanan Rudrakanthwar
Edited by: Lakshmipathi on Nov 9, 2011 1:41 PM
You are also one of the old members and should be aware of forum rules. Please dont post like this

http://wiki.sdn.sap.com/wiki/display/ERPLO/PROCEDURETOCREATETHIRDPARTY+SALES
http://wiki.sdn.sap.com/wiki/display/ERPLO/Deemed+Export
http://wiki.sdn.sap.com/wiki/display/ERPLO/Inter-CompanyBilling-AutomaticPostingToVendorAccount(SAP-EDI)

Is it IPC mandatory for CRM Sales Order standalone (no webchannel)

Hi Consultants,
Do we still require IPC for SAP CRM sales order (standalone) though we don't have in scope Web-channel and ECC integration ..?

Hello David,
Yes, you will still need IPC to execute pricing on your sales order. This is true for any sales scenario in CRM.
The only scenario where you won't need IPC is working with ECC order in CRM via the LORD interface. However since you are running standalone this is not applicable probably.
What you may not need is the IPC configuration UI (which is a Java web app), in case you are not working with configurable products.
However, for pricing your orders you need the pricing engine = IPC.
Best regards,
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CRM SALES Hardware Required.

Dear Friends:
My organization is in the process of implementation of CRM Sales 7.0 in Phase-I & eCommerce (Web-Channel) in Phase-II.
1. Can you please suggest me the HARDWARE Configuration required for both the applications . It is a MID -SIZE company.
2. Will there be different Dev & PRD Servers for Implementing CRM SALES, Marketing, Services, & Web Channel.
There will be MAX 20 Users on DEV Server & MAX 100-150 Users on PRD Server.
An early help will highly be apprciated.
| Regards | Pradeep |

Hi
Please find the answers below:-
1. Can you please suggest me the HARDWARE Configuration required for both the applications . It is a MID -SIZE company.
>> 1. CRM 7.0 Server
2. ECC Server (Version 6.0) and again not sure if you going to use it or already you have the same implemented in your organisation
3. TREX Server will be required if you going to use the WEB CHANNEL
4. JAVA Server will be required as JAVA will be extensively used in WEB CHANNEL.
5. Netweaver administrator need to be configured from WEB CHANNEL Perspective.
There are SAP Documents such as CR100 (General CRM) and CR800 for WEB CHANNEL requirements. These documents will highlight the server requirement.
The below link, though OLD enough, will give a fare idea about the architecture:
http://csc-studentweb.lr.edu/swp/SAPPM/CaseStudies/Chapter%2007%20--%20Engaging%20the%20SAP%20Solution%20Stack%20Vendors/mySAP%20CRM%20Architecture%20Guide,%20White%20Paper%20by%20Compaq.pdf
2. Will there be different Dev & PRD Servers for Implementing CRM SALES, Marketing, Services, & Web Channel.
>> Within one development server you can configure CRM Sales Marketing, Service and web channel scenarios. You obviously need to have a seperate server as your production server. Development server will be used to configure the scenarios, do a business specific development. Testing will be done on development server and then if everything is ok, these changes will be moved to production server
Hope this will help
Regards

SAP CRM Sales or Service or Marketing Professional Certification Exam

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I have Experience in SAP ABAP and BW .
I want to write SAP CRM Professional Certification Exam.
But my Question is in which CRM module(Sales/Service/Marketing), I should do the certification.
I mean which would be useful in my career.
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Sam

As you know in ERP, BW is cross system, in CRM happens the same, fristly I would ask myself in which ERP process where I was more involved. If I dealt with docuemtns (business transactions) I would go for SAP CRM Sales, if my vision is wider (MM, FI, CO) and not so focused on the SD area I would go for the services.
In your situation I would go for the SAP Certified Application Associate - CRM Fundamentals with SAP CRM 7.0 EhP2 and forget about the "Professional" ones.
https://training.sap.com/shop/certification/c_tcrm20_72-sap-certified-application-associate---crm-fundamentals-with-sap-…
Cheers!
Luis

Creation of IBase with reference to sales order for Configurable product.

Hi Experts,
Can any one tell me How to create Ibase with reference to sales order for Configurable Products. I know we can create this using IB63, but what i need to do in this Transaction code and what settings i need to do in SPRO.
pls send ur replies to [email protected]
Thank you..

Hi
You can create IBase using T-Code-IB53 and in there you can give Parent and child products.
A)Define Installed Base Category and Installation Rules-CRM
B)Define Object Families
C)Define default settings for equipment replication
D)Define Serial Number Profiles-ECC
E)Txn BF31-ECC
F)Set up attributes for individual objects
G)Set up set types
H)Set up category
I)Set up views
J)Allow reference product for IO
I hope it helps
If you require further help let me know.
Cheers
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Error Message"ERP adapter is called" for CRM sales order replicate to ERP

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In our implemenation project, we use CRM7.0 stanard sales order type TA for sales order creation. And we did all the right configuration for sales order at CRM side. CRM sales order can be saved correctly.
But this CRM sales order couldn't be replicate into ERP, as in Middleware the corresponding BDoc message is yellow light and Error messsage show "ERP adapter is called".
Is anyone have same issue before, please kindly advise how to handling this issue and prossibile solution?
Best regards:
Kai

Hi Kai,
Is there any queue entry on transactions : SMQ1/SMQ2 with SYSFAIL status. If so, what is the error message it is showing?
Are you able to process the order further? Or getting an error message like "Document being distributed" or something?
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Aaru

Creation of Sale Order for configurable material with availability check.

Hi,
We have a scenario in which the material is configurable. The configurable material (X) has few variants (Ex: X1, X2, X3, X4, X5). While booking the sale order, we use the material number (X).
Further, the material planning is done for the variants X1, X2, X3, X4, X5. The standard variants are planned for production in advance.
1.     While booking the sale order, we want the availability check of the stock (type matching to happen). What needs to be done in configuration?
2.     While booking the sale order, there is a possibility that the configuration selected will not match with any of the standard variants due to some additional requirements of the optional features, in such cases how to link the standard variants to the sale order & create requirement for additional requirements.
Regards,
Umesh

Hi Umesh,
           1.Create material master for configurable material and variants in mm01.
           2.Maintain BOM for the configurable material in CS01
           3. Configur the variant configuration steps
              a. Create charecteristics T.code CT04
              b. Create values and assign classes
              c. assign the values to charecteristics
              d . Maitain dependence T.code CU01
              e.create configuration profile t.code CU41
              f.stimulate the configuration profile.
4. Do the availability check configuration through this path
IMG --> Sales and distribution > Basic functions ,> Availabilty check and Transfer of requirements.
5. Maintain the Availbility check field and MRP views in the material masters other wise you sit with PP people and do that
I hope it will help you
Regards,
Murali.

Material variant replacement in sales order for Configurable Material

HI
I am using variant configuration. In this i have created material A as configurable material and have Preconfigured Material B as its variant by assigning configurable material in MRP 3 view.
Now when i am creating Order for material A i.e. Configurable material and the characteristics values are same as that of Preconfigured material system is not replacing Configurable material with Preconfigured material.
Please help me out.
Regards,
Anand.

Even after maintaining the item category MTAC(Mills Make to order config at mat level), the configurable material is not getting replaced in the sales order (va02). It is just showing material variant exists for the configurable material.
The setting in item category for configuration is.
Config. Strategy 01(Sales Order Strategy (TAC, TAM))
Mat. Variant Action 4 (Replace configurable material (Append and change))
ATP material variant 2 (Do not substitute if not completely available)
Structure scope D (Configuration, poss. with BOM explosion)
I have maintained the stock for material variant as well to take care of ATP material varinat setting shown above.
Please suggest if missing something.

Configure PO document type for "High sea Sale"

Dear sir,
Pl. tell me step by step how can i configure new Document type of Purchase order for "High sea Sale" business senerio without GR.
Thanks/
Anurag

Hi,
In normal case, when you do GR w.r.t. a Normal PO then system updates Stock Quantity as well as Stock Value of Material.
But in case of High Seas PO, you don't want GR to happen, you want to carry out LIV directly based on PO. So in this case there won't be Stock Quantity updation as well as Stock Value updation i.e. Expense Account will get psted during LIV against Vendor Account. So your High Seas PO should be account assigned PO.
So to achieve this, create a separate document type for High Seas PO with allowed Item Category as Blank" i.e. Standard.
Path: - SPRO > MM > Purchasing > Purchase Order > Define Document Types
OME9 - Create an Account Assignment Category as "Z" (High Seas PO) by copying "K" and in the detailed screen of the same deactivate "Goods Receipt" indicator.
Now create PO with this Document Type and Account Assignment Category "Z" and check under "Delivery" Tab Page, "Goods Receipt" indicator will be deactivated that means GR not required for this PO.

Problem creating a sales order for configurable material in SAP ECC

I have a Variant Configurable material named X.
The structure of this VC material is
Material X has charatcertics CHARCTERISTIC1 and CHARCTERISTIC2.
CHARCTERISTIC1 has values VALUE1
CHARCTERISTIC2 has values VALUE2
I created a sales order manually from VA01 using configurable material and read the values of all configuration tables to be filled from BAPISDORDER_GETDETAILEDLIST. With the help of this data i got an idea how to fill the tables of BAPI BAPI_SALESORDER_CREATEFROMDAT2. But still i am able to create a sales order but the configuration data that i give is not getting populated in the sales order.
Where am i missing. please some body suggest. I am unable to debug and searched the forums
for this information but dint find solution for my problem. some body please tell me where am i missing?
Any help would be highly appreciated
Edited by: jessica sam on Jan 12, 2009 2:59 PM

Even after maintaining the item category MTAC(Mills Make to order config at mat level), the configurable material is not getting replaced in the sales order (va02). It is just showing material variant exists for the configurable material.
The setting in item category for configuration is.
Config. Strategy 01(Sales Order Strategy (TAC, TAM))
Mat. Variant Action 4 (Replace configurable material (Append and change))
ATP material variant 2 (Do not substitute if not completely available)
Structure scope D (Configuration, poss. with BOM explosion)
I have maintained the stock for material variant as well to take care of ATP material varinat setting shown above.
Please suggest if missing something.

Availability check for configurable material while creation of sale order

Hi Experts,
Does anyone know how stock can be viewed for configurable materials.
Does ATP work at the time of Sales order to check for material avaialablity based on the variant in the sales order ?
Regards
Chandru

Dear Sir,
Sorry for the delayed reply. I was in long leave.
My scenario is same like Material variant.
This is my requirement. Whether this is possible or not.
To check stock of machine nearest to configured specs or lead time.It should indicate the percentage of material in production stock & lead time for manufacturing the same. & also we should be able to link production order number in sale order manually.
Please guide me to sort out this issue.
Regards
Chandru

Valuated sales order stock for configured material

Hi All!
I have a small problem : I created a new type of material (OMS2) - a configurable one, managed on quantity and value basis. I work with valuated sales order stock for configurable materials but the account in the purchase requisition is determined by means of event key GBB insted of event key BSX.
Where is my error?
Any idea would be appreciated.
Florina C

Hi
I think you are talking about Special Stock "E"...ie) Sale Order Stock...
If my understanding is correct then,
If you go and see the Table T156....For the
Movement Type: 101,
Special stock Indicator : E,
Qty. Updation Checked,
Val. Updation Checked,
Movement Indicator : Against PO,
Consumption Indicator: Sales Order Stock.....combination....the transaction Event Key....GBB only has been Assigned....these settings you cannot change...
This linkage you can view in OLMW-----> Account Determination -
> Acc. Determination W/O Wizard -
>Account Grouping....also
Reward if useful
Regards
S.Baskaran
Edited by: baskaran srinivasan on Dec 20, 2007 12:18 PM

Preqs for configuring CRM sales

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