Preview app shows png image as transparent window

When I open a PNG file in Preview.app, it doesn't show the image.  it just shows a transparent window the size of the image.  I can preview the image in the Finder fine. Note the transparent window in the screenshot:
Is there a cache or preference file I should delete?
Thanks,
-Scott

Here is another thread on similar issue
Preview - Outline only appears?
There are at least two different solutions within it - one involves a separate (free) program called Etrecheck, the other possible solution does not.
Did you recently update? And what system are you having this issue with? On the MBP or Mac Mini?

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    8/2/14 10:35:10.982 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
    8/2/14 10:35:10.982 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
    8/2/14 10:35:10.982 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
    8/2/14 10:35:10.982 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
    8/2/14 10:35:10.983 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
    8/2/14 10:35:10.983 PM Preview[2007]: Critical failure: the LastResort font is unavailable.
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    Process:         Preview [533]
    Path:            /Applications/Preview.app/Contents/MacOS/Preview
    Identifier:      com.apple.Preview
    Version:         7.0 (826.4)
    Build Info:      Preview-826004000000000~2
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [239]
    Responsible:     Preview [533]
    User ID:         501
    Date/Time:       2014-08-04 11:51:56.926 -0700
    OS Version:      Mac OS X 10.9.4 (13E28)
    Report Version:  11
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
    VM Regions Near 0:
    -->
        __TEXT                 0000000107e19000-0000000107ffd000 [ 1936K] r-x/rwx SM=COW  /Applications/Preview.app/Contents/MacOS/Preview
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   libsystem_platform.dylib       0x00007fff8e13e225 _platform_memcmp + 293
    1   com.apple.CoreGraphics         0x00007fff89b4b760 CGColorTransformConvertColorComponents + 150
    2   libRIP.A.dylib                 0x00007fff88ed9e77 ripc_GetColor + 2041
    3   libRIP.A.dylib                 0x00007fff88ed93d4 ripc_Render + 156
    4   libRIP.A.dylib                 0x00007fff88ed52e1 ripc_DrawRects + 399
    5   com.apple.CoreGraphics         0x00007fff89b48d2a CGContextFillRects + 96
    6   com.apple.CoreGraphics         0x00007fff89b48b76 CGContextClearRect + 60
    7   com.apple.HIToolbox           0x00007fff87fa8ab1 HIMenuBarView::DrawOnce(CGRect, CGRect, bool, bool, bool, bool, CGContext*) + 139
    8   com.apple.HIToolbox           0x00007fff87fa89ed HIMenuBarView::DrawSelf(short, __HIShape const*, CGContext*) + 899
    9   com.apple.HIToolbox           0x00007fff87fa850a HIView::DrawCacheOrSelf(short, __HIShape const*, CGContext*) + 360
    10  com.apple.HIToolbox           0x00007fff87fa8394 HIView::SendDraw(short, OpaqueGrafPtr*, __HIShape const*, CGContext*) + 384
    11  com.apple.HIToolbox           0x00007fff87fa7d06 HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned int, HIView*, CGContext*, unsigned char, double) + 696
    12  com.apple.HIToolbox           0x00007fff87fa7f75 HIView::RecursiveDrawComposited(__HIShape const*, __HIShape const*, unsigned int, HIView*, CGContext*, unsigned char, double) + 1319
    13  com.apple.HIToolbox           0x00007fff87fa6c49 HIView::DrawComposited(short, OpaqueGrafPtr*, __HIShape const*, unsigned int, HIView*, CGContext*) + 689
    14  com.apple.HIToolbox           0x00007fff87fa6992 HIView::Render(unsigned int, CGContext*) + 54
    15  com.apple.HIToolbox           0x00007fff87fa60e8 WindowData::PrepareForVisibility() + 146
    16  com.apple.HIToolbox           0x00007fff87fa4f8b _ShowHideWindows + 287
    17  com.apple.HIToolbox           0x00007fff87fa4e66 ShowHide + 34
    18  com.apple.HIToolbox           0x00007fff87f97239 MBWindows::CreateWindow(CGRect, unsigned int) + 389
    19  com.apple.HIToolbox           0x00007fff87f96e26 MBWindows::GetWindowIDOnDisplay(unsigned int, unsigned char) + 184
    20  com.apple.HIToolbox           0x00007fff87f96c1e MenuBarInstance::ForEachWindowDo(void (unsigned int, unsigned int) block_pointer) + 164
    21  com.apple.HIToolbox           0x00007fff87f96977 MenuBarInstance::UpdateWindowBoundsAndResolution() + 155
    22  com.apple.HIToolbox           0x00007fff87f96521 MenuBarInstance::Show(MenuBarAnimationStyle, unsigned char, unsigned char, unsigned char) + 329
    23  com.apple.HIToolbox           0x00007fff87fc238b SetMenuBarObscured + 208
    24  com.apple.HIToolbox           0x00007fff87fc2024 HIApplication::HandleActivated(OpaqueEventRef*, unsigned char, OpaqueWindowPtr*) + 188
    25  com.apple.HIToolbox           0x00007fff87fc0c8d HIApplication::EventObserver(unsigned int, OpaqueEventRef*, void*) + 217
    26  com.apple.HIToolbox           0x00007fff87f8dac9 _NotifyEventLoopObservers + 155
    27  com.apple.HIToolbox           0x00007fff87fc0795 AcquireEventFromQueue + 527
    28  com.apple.HIToolbox           0x00007fff87fb46bd ReceiveNextEventCommon + 229
    29  com.apple.HIToolbox           0x00007fff87fb45bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
    30  com.apple.AppKit               0x00007fff8e2e024e _DPSNextEvent + 1434
    31  com.apple.AppKit               0x00007fff8e2df89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    32  com.apple.AppKit               0x00007fff8e2d399c -[NSApplication run] + 553
    33  com.apple.AppKit               0x00007fff8e2be783 NSApplicationMain + 940
    34  libdyld.dylib                 0x00007fff90c3f5fd start + 1
    Font tool crash:
    Process:         Font Book [606]
    Path:            /Applications/Font Book.app/Contents/MacOS/Font Book
    Identifier:      com.apple.FontBook
    Version:         5.0.1 (250.1)
    Build Info:      FontUtility-250001000000000~1
    Code Type:       X86-64 (Native)
    Parent Process:  launchd [239]
    Responsible:     Font Book [606]
    User ID:         501
    Date/Time:       2014-08-04 11:59:29.407 -0700
    OS Version:      Mac OS X 10.9.4 (13E28)
    Report Version:  11
    Crashed Thread:  0  Dispatch queue: com.apple.main-thread
    Exception Type:  EXC_BAD_ACCESS (SIGSEGV)
    Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000068
    VM Regions Near 0x68:
    -->
        __TEXT                 000000010f172000-000000010f21b000 [  676K] r-x/rwx SM=COW  /Applications/Font Book.app/Contents/MacOS/Font Book
    Application Specific Information:
    Performing @selector(validateFiles:) from sender NSMenuItem 0x6080000b0260
    Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
    0   com.apple.CoreFoundation       0x00007fff8974a319 CFBundleCopyLocalizedString + 201
    1   com.apple.FinderKit           0x00007fff8c39844c TString::SetFromKeyAndIndex(__CFString const*, __CFString const*, unsigned int) + 86
    2   com.apple.FinderKit           0x00007fff8c3247cf TFENode::Initialize() + 359
    3   com.apple.FinderKit           0x00007fff8c471488 +[FIFinderViewGutsController initializeCounted] + 124
    4   com.apple.FinderKit           0x00007fff8c47a4f9 -[FIFinderView _commonFinderViewInitForSaveMode:importPanel:appCentric:ubiquityContainerURLs:o ptions:] + 53
    5   com.apple.FinderKit           0x00007fff8c47a9de -[FIFinderView initWithFrame:options:] + 218
    6   com.apple.AppKit               0x00007fff8ebe35d0 -[NSNavFinderViewFileBrowser initWithFrame:options:] + 252
    7   com.apple.AppKit               0x00007fff8ebdbdd3 _NSNavFileBrowserWithFinderKit + 147
    8   com.apple.AppKit               0x00007fff8e910db3 -[NSSavePanel(NSSavePanelLayout) _makeFileBrowserView] + 302
    9   com.apple.AppKit               0x00007fff8e910f2d -[NSSavePanel(NSSavePanelLayout) _setupFileBrowserView] + 154
    10  com.apple.AppKit               0x00007fff8e912294 -[NSSavePanel(NSSavePanelLayout) _initContentView] + 4465
    11  com.apple.AppKit               0x00007fff8e8ffc39 -[NSSavePanel initWithContentRect:styleMask:backing:defer:] + 565
    12  com.apple.AppKit               0x00007fff8e8ff49a +[NSSavePanel _crunchyRawUnbonedPanel] + 205
    13  com.apple.FontBook             0x000000010f1a2826 0x10f172000 + 198694
    14  com.apple.AppKit               0x00007fff8e4fe260 -[NSApplication sendAction:to:from:] + 327
    15  com.apple.AppKit               0x00007fff8e5191c8 -[NSMenuItem _corePerformAction] + 394
    16  com.apple.AppKit               0x00007fff8e518f04 -[NSCarbonMenuImpl performActionWithHighlightingForItemAtIndex:] + 117
    17  com.apple.AppKit               0x00007fff8e56840d -[NSMenu _internalPerformActionForItemAtIndex:] + 35
    18  com.apple.AppKit               0x00007fff8e568289 -[NSCarbonMenuImpl _carbonCommandProcessEvent:handlerCallRef:] + 104
    19  com.apple.AppKit               0x00007fff8e50eff6 NSSLMMenuEventHandler + 716
    20  com.apple.HIToolbox           0x00007fff87f8e1d4 DispatchEventToHandlers(EventTargetRec*, OpaqueEventRef*, HandlerCallRec*) + 892
    21  com.apple.HIToolbox           0x00007fff87f8d787 SendEventToEventTargetInternal(OpaqueEventRef*, OpaqueEventTargetRef*, HandlerCallRec*) + 385
    22  com.apple.HIToolbox           0x00007fff87fa1880 SendEventToEventTarget + 40
    23  com.apple.HIToolbox           0x00007fff87fd7640 SendHICommandEvent(unsigned int, HICommand const*, unsigned int, unsigned int, unsigned char, void const*, OpaqueEventTargetRef*, OpaqueEventTargetRef*, OpaqueEventRef**) + 420
    24  com.apple.HIToolbox           0x00007fff8800a228 SendMenuCommandWithContextAndModifiers + 59
    25  com.apple.HIToolbox           0x00007fff8800a1d0 SendMenuItemSelectedEvent + 178
    26  com.apple.HIToolbox           0x00007fff8800a0af FinishMenuSelection(SelectionData*, MenuResult*, MenuResult*) + 94
    27  com.apple.HIToolbox           0x00007fff88012085 MenuSelectCore(MenuData*, Point, double, unsigned int, OpaqueMenuRef**, unsigned short*) + 718
    28  com.apple.HIToolbox           0x00007fff88011cb1 _HandleMenuSelection2 + 446
    29  com.apple.AppKit               0x00007fff8e48162c _NSHandleCarbonMenuEvent + 284
    30  com.apple.AppKit               0x00007fff8e2e052e _DPSNextEvent + 2170
    31  com.apple.AppKit               0x00007fff8e2df89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
    32  com.apple.AppKit               0x00007fff8e2d399c -[NSApplication run] + 553
    33  com.apple.AppKit               0x00007fff8e2be783 NSApplicationMain + 940
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    35  libdyld.dylib                 0x00007fff90c3f5fd start + 1

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    I'm using Captivate 8 and have had no problems so far importing PNG images with transparent backgrounds.....that is until I try and make a smartshape button and import a transparent PNG image as the background.
    It displays fine on screen, but whenever I preview it or publish, the white background of the image/button displays. Is this a known Captivate 8 limitation?
    Sorry if this is a repeated question....I've tried trawling through the forums and all I can see is to try different file formats for the images, such as GIF or BMP, which I've tried and nothing works.
    Any advice or suggestions?

    If it is a button, what is inserted for Rollover and Down state? I just recreated a shape button, with three different images for the states. All are in one PS-file as layers which I imported into Captivate. I kept Stretched checked in this case, because I know there is sometimes a slight change in size between states. Here are screenshots of Up, Rollover and Down state. The stroke was set to 0 for the shape, but to prevent all color contamination I also set stroke to the color of the background (light grey). In the first (Up) image you can clearly see where the stroke is due to truncation of the Question mark.
    Seems only possibility is in the creation of the PNG's? What was your work flow?

  • "preview" doesnt show gifs?

    when i load a gif image that is an animation, "preview" app shows it as a picture i mean its supposed to show the animation . i mean its like the image is in pause mode or something cuz its supposed to be moving cuz its a gif file and its an animated picture and when i load it in preview its just as an jpg file(not moving) whys that?

    It doesn't appear that Preview has the ability to "play" animated gifs. You can view each individual frame of the the animation.
    From Preview Help in the Help menu;
    Viewing animated GIFs
    An animated GIF is a graphic file that shows a short animation. Preview lets you look at each frame in the animation as an individual still image.
    1. Open the animated GIF file in Preview.
    2. If the window's drawer isn't already visible, choose View > Drawer.
    3. The drawer contains a thumbnail image for the animated GIF. The number of frames in the animation appears in the lower-right corner.
    4. Click the triangle beside the thumbnail image.
    5. Preview shows all the frames in the animated GIF. When you click a frame, the animation stops and Preview displays that frame.

  • Preview.app is extremely slow opening 500 jpg from external HD

    Hello everybody,
    yesterday I wanted to open a folder of approx. 500 jpg-Files from an USB-HD for a slideshow. I switched to the folder and opened all files in it (only jpg) via Command-A, Command-O.
    Preview.app took several minutes to load the images.
    After I copied the folder (1,27GB) to my internal Harddisk, the same process took a glimpse of 2 or 3 seconds.
    What's wrong with the opening from an external source?
    Why does Preview.app open all Images at once instead of opening them when being switched to during the slideshow, and why is the same process so much faster when loading from an internal HD?
    Can you recommend any other (free) slideshow apps?
    Thanks for any comments
    Andreas
    PowerBook 15'' Mac OS X (10.4.8)

    Andreas, you seem to have at least partially answered your own question. review won't play a Slideshow until all the images are loaded, and from an external drive connected by USB it takes 3.5 minutes for you to load them.
    If you just want to play a slideshow of the pictures then you do not need to use Preview at all. In a Finder window, select the pictures you want to include, Control-click and select slideshow. See if this plays immediately…
    …Actually, I just hooked up my Firewire external and tried it. The slideshow played immediately.
    Matthew Whiting

  • Print won't show repositioned image

    I'm using PSE3 on Windows XP. All my images are with an aspect ratio of 1.33 and I'm printing on paper with aspect ratio of 1.5. I'm resizing the image to a width of 6" and thus the height is more than 4.0". To get the bottom part of the image showing I uncheck 'Center Image' and enter -0.35" in "Position - Top'to be sure that the bottom part is showing. The Print Preview does show the image as I like to have it printed, but the print shows the image like it is still centered. What do I need to do to get it 'uncentered'?

    Bert,
    I'm not sure I understand you correctly. Are you trying to tell the printer to print a 4.5 tall image as as 4" tall one just by repositioning it? I'm far from a printing expert, but I don't think that is possible. You have to crop it to the right size.
    Or maybe you can flip it upside down. Then it will leave out what is now the top.
    Also, when you say "Print Preview Dialog", are you talking about PSE's dialog? I don't have PSE3, so don't know exactly what you are seeing. You need to set the printer's own dialog. The one that comes up when you click "Preferences", before you click the final print command.
    If you ever find out how to do it your way, I'd be interested to know. I sometimes like to print odd-sized greeting or thank you cards. My solution is to cut them out after they are printed. Not ideal!
    Rita

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