Preview disabled in log and capture

I am using Final Cut Pro 7 on the latest iMac i7.
I have a DVCam deck connected to the iMac via a firwire 800 cable.
There is a DV tape with DV footage in the deck.
I am able to control the deck from log and capture but the display is the colour bar window with PREVIEW DISABLED on it.
I have checked and double checked that my settings are correct, that video and audio are selected in capture settings etc etc.
Everything is selected correctly on the deck.
All mu suer preferences and presets are also correct.
I have trashed FCP preferences as well.
The content on the tape is viewable fine on the camera and on an external monitor.
So, in summary:
I am unable to log and capture DV material from the tape even though the deck is controllable from log and capture window.

It's a Sony DVCam DSR 11 deck which will play mini DV or DvCam tapes recorded in PAL or NTSC.
I haven't changed anything on the deck at all since last usung it a few weeks ago with the G5 and Tiger OS. I simply unplugged the firewire and plugged it straight into the new iMac.
The old G5 was running FCP6, but because the G5 and Tiger (it's was a pre Intel machine) won't run FCP7 I decided to use this as the reason to upgrade and chage to the iMac i7 Lion OS.
The material in question is PAL DV on mini tapes.
The camera is a Panasonic DVX100A and only capapble of recording in SD DV.
All the selection switches are correct on the deck. I'm puzzled why I can get the image and capture from the camera, with the same cable, and yet not from the deck.
Thanks Michael

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    Not all Canon cameras have connection issues, but hanging around this site I've come to recognize their ability to connect in FCP is the most problematic of all the camera brands. If you have a Canon camcorder, and can not get it to connect up with FCP, the following is a way to sort through the issues and get it to work. Some are elegant - some are ugly.
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    -Also, verify that you have a solid installation of Quicktime. You may want to reinstall it using the 'delete receipts' method. Do a quick search here on the site - it is mentioned daily if not hourly.
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    2. If you have a G5 tower (PCI) MacPro (PCI), G4 powerbook (PCMCIA) or MacBookPro (Expresscard 43) with an available slot, purchase the appropriate firewire card for the slot. Connect your camera to the card and you should be good to go. The new card creates a unique bus and will avoid collisions with the external drives.
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