Previous/Next View commands not available

I have two PDF documents created from Adobe Acrobat 7.
Using Adobe READER, in one document I can navigate around jumping through several different pages and zoom levels and then use the right-mouse click to choose "Previous View" or "Next View".
In the other document these commands are not available and the tool icons are grayed out.
The only difference I can see between the two documents is that one has Fast Web View enabled and the other doesn't. I went back and resaved trouble document with Fast Web View enabled, but it didn't help after testing it again.
Any ideas?
Thanks.

It depends on which program you used to create PDF too.

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