Primary (internal battery) 601 very low how to correct this

Primary (internal battery) 601 very low how to correct this my model no is HP pavilion g4 its g series

Hi,
Pleae try the following test. If failed you have to replace the battery (the main, big battery which powers the laptop):
    http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00821536
Regards. 
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

Similar Messages

  • HP Pavilion dv7 . Primary (internal) Battery (601) charge is low .

                    HP Pavilion dv7 . On start-up , message says that Primary (internal) Battery (601) charge is low and needs replacing .
                   The PC operates normally on mains supply , so do I really need to replace the battery , being that I always use the PC powered by mains supply .
                    If I really must replace the battery , where can I purchase the replacement from , and how much will the replacement cost ?
                     Many thanks ,
                        TC48
    This question was solved.
    View Solution.

    Hi,
    Just to clarify, the 601 error relates to your notebooks main battery ( not the rtc cell on the system board ).
    If you're happy with running the machine on mains power full time, there's no issue with that and you can simply remove the battery.
    If you do want to replace the battery at some time, you can order a new one through HP Parts Store or ( and often less expensive ), just google the full Model No. of your dv7 series notebook including the term battery.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • HP Mini 311 - HP Battery Alert - Primary (Internal) Battery (601) - Error Message at Startup

    I have a HP Mini 311-1037NR (Product Number is VBM262UA#ABA).   My OS is Windows 7 Home Premium.
    When I start up my HP Mini 311 I receive the following message:
    HP Battery Alert
    The system has detected the storage capacity of the battery stated below to be very low.  For optimal performance, this battery may need to be replaced.
    Primary (Internal) Battery (601)
    ENTER - Continue Startup
    Here's are my questions:
    First of all, what exactly is the problem here?  From what I have googled, it would appear the problem is NOT my external battery, but my internal battery.  What battery is needing replacement?  Does it have a name?
    Second, is there a user guide out there that would assist me with the replacement process that someone can provide a link to or at least send me the page that helps me?  Is there a YouTube video (even better)?
    Third, what exactly is the part number of the battery that needs replacement and exactly where do I purchase it (How much $$ does it cost)?  This question is important as I may be able to find out how to replace the battery, but without a way to purchase the replacement battery I'm still dead in the water.
    Fourth, my HP Mini 311 just dies when I unplug it.  Will a remedy for the above issue remedy this issue as well?  I really do enjoy using my little HP Mini, but would prefer to have the option to use it without a power cord. 
    Thanks in advance for any and all help.
    Tim
    This question was solved.
    View Solution.

    Hi Tim,
    No problem and it's certainly wise to verify an answer.
    I'd say you posted your question on the correct board.  It's usually best just to post once on the relevant board.  I do agree that the term 'internal' does cause unnecessary confusion.
    Here's a link to your Maintenance & Service Guide.
    Yes, I'm certain that the 601 error code refers to your notebooks main battery ( 602 is a failure code for machines that have a secondary storage cell ).  Interestingly, there is no error code generated for a failing rtc battery - or any in built diagnostic test for it, just the usual symptom of the system clock re-setting after each shutdown.
    There's also a HP document regarding start-up battery alerts on the following link.
    http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443470#N534
    Best regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • REPLACING THE PRIMARY INTERNAL BATTERY 601

    MY PAVILION dv6-2150ev tells me i must replace the primary internal battery 601.
    i do no know which is this battery and how to change it

    Hi,
    This is a VERY misleading message. It's actually the main battery. Before buying a new battery, please try the following test:
        http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00821536
    Hope the test and calibrate help otherwise you have to buy new battery. You can buy from HP or from:
        http://www.top-laptop-battery.com.au/6cell-hp-pavilion-dv62150ev-battery-108v-5200mah-p-9983.html
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Primary (Internal) Battery for HP G50

    I have the following notebook computer
    Model: NP531UA  HP G50-213CA NB PC FCAN
    On startup, I get the following message
    HP Battery Alert
    The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.
    Primary (internal) Battery (601)
    Questions: 
    - What battery is this message referring to (the "internal" bit leads me to believe it's the CMOS batttery but would like to be sure)?
    - If this is referring to the CMOS battery, and what is the part number?
    Thanks
    This question was solved.
    View Solution.

    Hi,
    The error message is a bit misleading as I believe it refers to your notebooks main battery.  One way to confirm this would be to download and run the stand-alone battery test utility available on the page below and see if this reports any problems with your battery.
    http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Primary Internal Battery needs to be replace?????????

    Ok so it comes up saying Primary internal battery 601???? but my notbook is like 2 years old how can the battery be dead? can some plz help me out heres he info on my notbook its a hp pavilion dv7 plz any help would be great

    Yes, mine has been saying the same thing for a little while also.  It's also a little over two years old.  I like HP, but their parts are wearing out quickly.  Best Buy tried to tell me my motherboard needed replaced last year for $900 - I left it alone until it started acting up again this year, and it's a $10 inverter that is causing the problem.  I have no idea about this primary internal battery yet - I'll be doing some more looking to resolve this for myself as well.

  • Primary internal battery 601capacity Error message.

    My windows7 laptop Pavillon dm4 starts with the Primary internal battery 601capacity is low and may need replacement.  How urgent is the battery replacement?  The diagnostics shows 1 bad cell.
    This question was solved.
    View Solution.

    Hi,
    You need a full product number (dv4 is a series of many products) to enter the following search for the RIGHT part #:
        http://partsurfer.hp.com/
    You can order from there or use part # to order elsewhere. The following link shows you how to find the product number on your machine:
       http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00033108
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Internal battery 601

    internal battery 601 needs replaced.

    Hi,
    The error message 'Primary (internal) Battery (601)' actually refers to the notebooks main battery, not the RTC (cmos) cell.
    A full list of battery error codes can be found in the document on the following link.
    Battery Error Codes.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Error message Internal Battery 601. How do I get a replacemen​t? HP G71 Notebook

    I have 2 HP G71 Notebooks - with WIN 7; 4:0 GB; 64 Bit and both dispaly the Internal Battery 601 error message.  How/where do I get replacement batteries?

    Replacement battery is a HP EV06
    you can buy it from HP or Amazon, beware of really inexpensive non HP batteries, they do not last.
    http://shopping2.hp.com/en_US/home-office/-/produc​ts/AC-Adapters-and-Batteries/Laptop-Batteries/KS52​...
    http://www.amazon.com/HP-462889-761-462889-542-462​890-542-462890-761/dp/B006LPMGT6/ref=pd_cp_pc_1

  • Dc power converter or bad battery?primary (internal) battery (error 601)windows shows battery at

    dc power converter or bad battery?
    primary (internal) battery (error 601)
    windows shows battery at 100%
    laptop will not boot off battery, will boot only on ac but with battery installed shows error 601
    HP eliteBook 6930
    no spare battery
    This question was solved.
    View Solution.

    althefirst wrote:
    dc power converter or bad battery?
    primary (internal) battery (error 601)
    windows shows battery at 100%
    laptop will not boot off battery, will boot only on ac but with battery installed shows error 601
    HP eliteBook 6930
    no spare battery
    This error is a little confusing.  At first glance it appears to refer to the CMOS/RTC battery but does infact refer to the main battery for the notebook.  Even though the computer states that the battery is at 100% it would be a good idea to begin by verifying that it is in working condition.  I think this is a good first step because while it does show 100% charge, you state the notebook does not work unless it is on AC power.  This document discusses the issue further. 
    As stated in the document the HP Battery Check will need to be run in order to determine if the battery is faulty. 
    To perform the battery check perform the following steps and post the result.
    Unplug the power cord and turn off the computer.
    Press the power button to turn on the computer.
    Press the Esc key immediately when seeing the HP or the Compaq logo screen.
    The Start Up menu appears.
    Press F2 to select F2 System Diagnostics .
    Select Battery Test from the list of diagnostic tests.
    Plug in the power cord.
    Click Start Battery Test on the Battery Test page.
    If your battery fails this test it will need to be replaced.  To get a replacement battery you will need to contact HP Technical Support.  If you are in the US/Canada you can call them at 1-800-474-6836.  If you are located outside of this region you will need to go to HP's support site and after selecting your country/region locate "Customer Support" in the bottom right corner to get the contact information for your region.
    I hope this helps!
    Please click the white star under my name to give me Kudos as a way to say "Thanks!"
    Click the "Accept as Solution" button if I resolve your issue.

  • Need part number to replace primary internal battery

    Hi, I have been receiving Error Code 601 stating my primary internal battery storage capacity is very low.  I am trying to find the correct replacement part number.  I have been searching the site but am not confident I have the correct part number.  My laptop is critical to my job and I must order a replacement ASAP.  I appreciate the guidance!

    This is a slightly misleading error message as it does in fact refer to your notebooks main battery, not the cmos battery. The reason it is call an internal battery is to distinguish it from the extended batteries that you can purchase with some models that attach to the outside of the laptop. Your battery should have a label with P/N.

  • I cannot connect to the internet. my i touch tries to log me on as a guest. We have our on wi fii. This started when my battery ran very low and I recharged it.

    I cannot connect to the internet. my i touch tries to log me on as a guest. We have our on wi fii. This started when my battery ran very low and I recharged it.

    Try:
    - Resetting the iPOd. Noting will be lost.
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Power off and then back on your router.
    - Reset network settings: Setings>General>Reset>Reset Network Settings

  • Battery capacity very low

    Hello,
    I removed the battery and used the power socket only, then when I replaced it back it is not recognized any more.
    Product Name: Pavilion dv4
    Operating System: Windows 7 64-bit.
    Error message: Battery capacity very low, this message appears before the windows starts.
    Could you please help me with this issue?
    THank you very much.

    Hello,
    I removed the battery and used the power socket only, then when I replaced it back it is not recognized any more.
    Product Name: Pavilion dv4
    Operating System: Windows 7 64-bit.
    Error message: Battery capacity very low, this message appears before the windows starts.
    Could you please help me with this issue?
    THank you very much.

  • I am using system 10.7.3 and my I photo 9.2.3 keeps crashing upon start up.  Does anyone know how to correct this without losing my photos?

    I am using system 10.7.3 and my I photo 9.2.3 keeps crashing upon start up.  Does anyone know how to correct this without losing my photos?

    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ If you’re running Mac OS X 10.7 or later, open LaunchPad. Click Utilities, then Console in the page that opens.
    Step 1
    Enter the name of the crashed application or process in the Filter text field. Post the messages from the time of the last crash, if any — the text, please, not a screenshot.
    Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
    Step 2
    Still in the Console window, look under User Diagnostic Reports for crash reports related to the process. The report name starts with the name of the crashed process, and ends with ".crash". Select the most recent report and post the contents — again, the text, not a screenshot. For privacy’s sake, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall or hang logs — they're very long and not helpful.

  • 'Limit exceeds'. How to correct this problem?

    I am running sun one directory server 5.1 trial version. I have 20000 users and have created browsing index. The return size limit is 50000. I access the LDAP server using JNDI API. I get 'LimitExceeded' exception. Any ideas on how to correct this problem? This is very urgent as this is the setup our potential customer is running on and it has become a stopper for them.
    Thank you,
    Meghana

    Yes I tried the return size limit set to '-1' but it did not help. The search comes back with the exception instantaneously. Doesn't even look like it is trying to find something.
    Please send any suggestion you may have.
    Thanks,
    Meghana.

Maybe you are looking for