Primary internal battery 601capacity Error message.

My windows7 laptop Pavillon dm4 starts with the Primary internal battery 601capacity is low and may need replacement.  How urgent is the battery replacement?  The diagnostics shows 1 bad cell.
This question was solved.
View Solution.

Hi,
You need a full product number (dv4 is a series of many products) to enter the following search for the RIGHT part #:
    http://partsurfer.hp.com/
You can order from there or use part # to order elsewhere. The following link shows you how to find the product number on your machine:
   http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00033108
Regards.
BH
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Similar Messages

  • HP Mini 311 - HP Battery Alert - Primary (Internal) Battery (601) - Error Message at Startup

    I have a HP Mini 311-1037NR (Product Number is VBM262UA#ABA).   My OS is Windows 7 Home Premium.
    When I start up my HP Mini 311 I receive the following message:
    HP Battery Alert
    The system has detected the storage capacity of the battery stated below to be very low.  For optimal performance, this battery may need to be replaced.
    Primary (Internal) Battery (601)
    ENTER - Continue Startup
    Here's are my questions:
    First of all, what exactly is the problem here?  From what I have googled, it would appear the problem is NOT my external battery, but my internal battery.  What battery is needing replacement?  Does it have a name?
    Second, is there a user guide out there that would assist me with the replacement process that someone can provide a link to or at least send me the page that helps me?  Is there a YouTube video (even better)?
    Third, what exactly is the part number of the battery that needs replacement and exactly where do I purchase it (How much $$ does it cost)?  This question is important as I may be able to find out how to replace the battery, but without a way to purchase the replacement battery I'm still dead in the water.
    Fourth, my HP Mini 311 just dies when I unplug it.  Will a remedy for the above issue remedy this issue as well?  I really do enjoy using my little HP Mini, but would prefer to have the option to use it without a power cord. 
    Thanks in advance for any and all help.
    Tim
    This question was solved.
    View Solution.

    Hi Tim,
    No problem and it's certainly wise to verify an answer.
    I'd say you posted your question on the correct board.  It's usually best just to post once on the relevant board.  I do agree that the term 'internal' does cause unnecessary confusion.
    Here's a link to your Maintenance & Service Guide.
    Yes, I'm certain that the 601 error code refers to your notebooks main battery ( 602 is a failure code for machines that have a secondary storage cell ).  Interestingly, there is no error code generated for a failing rtc battery - or any in built diagnostic test for it, just the usual symptom of the system clock re-setting after each shutdown.
    There's also a HP document regarding start-up battery alerts on the following link.
    http://h10010.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01443470#N534
    Best regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
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    Microsoft MVP - Windows Experience

  • Dc power converter or bad battery?primary (internal) battery (error 601)windows shows battery at

    dc power converter or bad battery?
    primary (internal) battery (error 601)
    windows shows battery at 100%
    laptop will not boot off battery, will boot only on ac but with battery installed shows error 601
    HP eliteBook 6930
    no spare battery
    This question was solved.
    View Solution.

    althefirst wrote:
    dc power converter or bad battery?
    primary (internal) battery (error 601)
    windows shows battery at 100%
    laptop will not boot off battery, will boot only on ac but with battery installed shows error 601
    HP eliteBook 6930
    no spare battery
    This error is a little confusing.  At first glance it appears to refer to the CMOS/RTC battery but does infact refer to the main battery for the notebook.  Even though the computer states that the battery is at 100% it would be a good idea to begin by verifying that it is in working condition.  I think this is a good first step because while it does show 100% charge, you state the notebook does not work unless it is on AC power.  This document discusses the issue further. 
    As stated in the document the HP Battery Check will need to be run in order to determine if the battery is faulty. 
    To perform the battery check perform the following steps and post the result.
    Unplug the power cord and turn off the computer.
    Press the power button to turn on the computer.
    Press the Esc key immediately when seeing the HP or the Compaq logo screen.
    The Start Up menu appears.
    Press F2 to select F2 System Diagnostics .
    Select Battery Test from the list of diagnostic tests.
    Plug in the power cord.
    Click Start Battery Test on the Battery Test page.
    If your battery fails this test it will need to be replaced.  To get a replacement battery you will need to contact HP Technical Support.  If you are in the US/Canada you can call them at 1-800-474-6836.  If you are located outside of this region you will need to go to HP's support site and after selecting your country/region locate "Customer Support" in the bottom right corner to get the contact information for your region.
    I hope this helps!
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  • Primary (Internal) Battery for HP G50

    I have the following notebook computer
    Model: NP531UA  HP G50-213CA NB PC FCAN
    On startup, I get the following message
    HP Battery Alert
    The system has detected the storage capacity of the battery stated below to be very low. For optimal performance, this battery may need to be replaced.
    Primary (internal) Battery (601)
    Questions: 
    - What battery is this message referring to (the "internal" bit leads me to believe it's the CMOS batttery but would like to be sure)?
    - If this is referring to the CMOS battery, and what is the part number?
    Thanks
    This question was solved.
    View Solution.

    Hi,
    The error message is a bit misleading as I believe it refers to your notebooks main battery.  One way to confirm this would be to download and run the stand-alone battery test utility available on the page below and see if this reports any problems with your battery.
    http://h20239.www2.hp.com/techcenter/battery/battery_ts.htm
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • HP Pavilion dv7 . Primary (internal) Battery (601) charge is low .

                    HP Pavilion dv7 . On start-up , message says that Primary (internal) Battery (601) charge is low and needs replacing .
                   The PC operates normally on mains supply , so do I really need to replace the battery , being that I always use the PC powered by mains supply .
                    If I really must replace the battery , where can I purchase the replacement from , and how much will the replacement cost ?
                     Many thanks ,
                        TC48
    This question was solved.
    View Solution.

    Hi,
    Just to clarify, the 601 error relates to your notebooks main battery ( not the rtc cell on the system board ).
    If you're happy with running the machine on mains power full time, there's no issue with that and you can simply remove the battery.
    If you do want to replace the battery at some time, you can order a new one through HP Parts Store or ( and often less expensive ), just google the full Model No. of your dv7 series notebook including the term battery.
    Regards,
    DP-K
    ****Click the White thumb to say thanks****
    ****Please mark Accept As Solution if it solves your problem****
    ****I don't work for HP****
    Microsoft MVP - Windows Experience

  • Need part number to replace primary internal battery

    Hi, I have been receiving Error Code 601 stating my primary internal battery storage capacity is very low.  I am trying to find the correct replacement part number.  I have been searching the site but am not confident I have the correct part number.  My laptop is critical to my job and I must order a replacement ASAP.  I appreciate the guidance!

    This is a slightly misleading error message as it does in fact refer to your notebooks main battery, not the cmos battery. The reason it is call an internal battery is to distinguish it from the extended batteries that you can purchase with some models that attach to the outside of the laptop. Your battery should have a label with P/N.

  • REPLACING THE PRIMARY INTERNAL BATTERY 601

    MY PAVILION dv6-2150ev tells me i must replace the primary internal battery 601.
    i do no know which is this battery and how to change it

    Hi,
    This is a VERY misleading message. It's actually the main battery. Before buying a new battery, please try the following test:
        http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00821536
    Hope the test and calibrate help otherwise you have to buy new battery. You can buy from HP or from:
        http://www.top-laptop-battery.com.au/6cell-hp-pavilion-dv62150ev-battery-108v-5200mah-p-9983.html
    Regards.
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Primary Internal Battery needs to be replace?????????

    Ok so it comes up saying Primary internal battery 601???? but my notbook is like 2 years old how can the battery be dead? can some plz help me out heres he info on my notbook its a hp pavilion dv7 plz any help would be great

    Yes, mine has been saying the same thing for a little while also.  It's also a little over two years old.  I like HP, but their parts are wearing out quickly.  Best Buy tried to tell me my motherboard needed replaced last year for $900 - I left it alone until it started acting up again this year, and it's a $10 inverter that is causing the problem.  I have no idea about this primary internal battery yet - I'll be doing some more looking to resolve this for myself as well.

  • Primary (internal battery) 601 very low how to correct this

    Primary (internal battery) 601 very low how to correct this my model no is HP pavilion g4 its g series

    Hi,
    Pleae try the following test. If failed you have to replace the battery (the main, big battery which powers the laptop):
        http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&docname=c00821536
    Regards. 
    BH
    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

  • Battery Low Error Message

    I have Nokia N97 Mini handset and I am facing problem in it with Battery Low error message, when ever I call someone or I receive any call.
    Battery works fine in case of standby mode, or even when I do SMS chat for whole day. Even if I listen to music for 10 to 12 hrs, the mobile works fine, no issue of battery low. But during that if I receive any call, then suddenly it displays the battery low error message and the mobile is switched off.
    I try to check everything of it. The mobile functions normal and in good condition in following cases -
    1. Wife Connectivity
    2. Bluetooth data transfer
    3. Sms chat for lets say 12 to 14 hrs.
    4. Video play for 2 hrs.
    5. Music plays for 10 to 12 hrs.
    6. Clicking photos or recording Videos.
    7. Browsing internet.
    But it only falls down in case of Call. Either I receive call or make a call. I don't know how to Rectify this problem. I had once shown to Nokia customer care, but even after that the problem still remains.
    I even try factory restore settings and hard format of OS. But still no improvements.
    Can anyone help me in this regard? Any information will be useful information to me....
    Please help me out, I am facing a lot of troubles with this matter. Looking forward for your suggestions.

    Hi all. After searching alot over the internet, and asking friends , colleauges . I conclude that nokia n97mini battery drop is not caused by background running applications or even battery life problem. Its rather a bug in this handset, which suddenly drops out the battery to zero and phone switches off. Even still battery power exists and you can turn on and start messaging or playing music without recharging it from that state.
    Nokia should have take care of this problem as alot of other nokia n97mini users are facing same problem. I am one of those who are unable to find solution for this problem. And so I have no other choice other than to sell this set.
    Calling is the major functionality for which we buy a phone, and if handset is unable to let us receive call and talk before which it shuts down, so I think such hand set is a **bleep**.

  • Internal battery problem error 601

    while startup laptop message comes internal battery problem  change battery. error 601. what to do now??

    AshuSharma wrote:
    while startup laptop message comes internal battery problem  change battery. error 601. what to do now??
    Hi,
    There is a solved thread on this page about this error. The solution is to replace the battery because its storage capacity is low. The right part number can be found in a maintenance and service guide. Go to Support and Drivers page, enter your model and look in User Guides section.
    Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
    Testing - HP 15-p000
    HP Touchpad provided by HP
    Currently on Debian Wheeze
    *Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

  • Reinstalled new cmos battery,not error message,code 0176 and 1271

    can anyone help me,i installed a new cmos battery and now the IBM thinkpad T42 is coming up with two error messages,
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    it ask's for a password,but there wasn't a password installed, so how do i get over this problem?
    can someone please help.

    Changing the CMOS battery will trigger the Supervisor password if one was set, and it may have been set by a previous owner years ago...
    Having said that, password cracking techniques are NOT allowed to be discussed on this forum...
    Good luck.
    Cheers,
    George
    In daily use: R60F, R500F, T61, T410
    Collecting dust: T60
    Enjoying retirement: A31p, T42p,
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    Starting Thursday, 08/14/2014 I'll be away from the forums until further notice. Please do NOT send private messages since I won't be able to read them. Thank you.

  • Reg:Internal Popup Window:Error messages

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  • Hi i have a HP g62-b25sa notebook pc and i keep getting the internal battery 601 error

    i cannot take my charger lead out as it will only last about 2 mins do i need to replace the clip on battery or is there an internal battery and my fan has stopped working also and my warrenty has run out i love this laptop but is it worth getting these parts replaced or just save up for a new laptop. thanks for any help you can give me.

    tanya86 wrote:
    i cannot take my charger lead out as it will only last about 2 mins do i need to replace the clip on battery or is there an internal battery and my fan has stopped working also and my warrenty has run out i love this laptop but is it worth getting these parts replaced or just save up for a new laptop. thanks for any help you can give me.
    Hi,
    You have to replace the old battery. The part number is: 593554-001 for a 55Wh or 593553-001 for a 47Wh battery. Search the part number on google shopping or ebay for the best price.
    Dv6-7000 /Full HD/Core i5-3360M/GF 650M/Corsair 8GB/Intel 7260AC/Samsung Pro 256GB
    Testing - HP 15-p000
    HP Touchpad provided by HP
    Currently on Debian Wheeze
    *Please, help other users with the same issue by marking your solved topics as "Accept as Solution"*

  • Battery indicator error message on startup

    HP Pavilion p6512uk desktop PC running Windows 7 64-bit
    Every time I startup I get the following two messages:
    Battery Indicator - HPID09.  Access violation at address 00401C62 In module 'BATINDICATOR'.exe Read of address 000002DC
    and
    Battery Indicator - HPID09. Access violation at address 6D361A3B In module 'HID.DLL Read of address 01709DA8
    What does this mean and what is the remedy, please.
    This question was solved.
    View Solution.

    One way to get rid of the issue is to dowload the autoruns utility from Microsoft  TechNet's Sysinternals.com. Run the utility and select hide all microsoft instances. Find the  batindicator.exe file and disable it. 
    a video that touches on how to use autoruns. Autoruns is normally used by enthusiasts and experts. I don't know where you are in the user spectrum.
    Post your results.
    Best regards,
    erico
    ****Please click on Accept As Solution if a suggestion solves your problem. It helps others facing the same problem to find a solution easily****
    2015 Microsoft MVP - Windows Experience Consumer

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