Prime Infrastructure 2.0 Link-Down Alarm severity level

Hi,
i have been looking for a way to lower the severity level of link-down Alarms. I use the threshhold utilization feature and want to generate an alarm when CPU or Memory goes over 90%, this works fine. Problem is that when you enable "Switches and Hubs" or "Routers" category to receive alarms under: Operate -> Alarms & Events -> Email Notifications, you define only Critical alarms should generate an email and Link-down is by default Critical.
Well you figure that you should be able to change this, but i can't find anything to change the severity under: Administration -> System Settings -> Severity Configuration.
Do anyone know if this is even possible? If so please tell me how..

Hi,
Yes it is possible.
Changing Alarm Severities
You can change the severity level for newly generated alarms
Note Existing alarms remain unchanged.
To change the severity level of newly generated alarms:
Step 1 Choose Administration > System Settings .
Step 2 Choose Severity Configuration from the left sidebar menu.
Step 3 Select the check box of the alarm condition whose severity level you want to change.
Step 4 From the Configure Severity Level drop-down list, choose the new severity level ( Critical , Major , Minor , Warning , Informational , or Reset to Default ).
Step 5 Click Go, then click OK.
Check the attached screen shot ..
Thanks-
Afroz
***Ratings Encourages Contributors ***

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conf t
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Your string may different, there are several options that can be included in this line. You may have to remove the whole line and readd it with only the options you want.
If this posts answers your question or is helpful, please consider rating it and/or marking as answered.

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Hi Rollin and Daniel,
the first test i did changing the severity was with a new installation, with no devices added and it worked, when i did it in a Prime infrastructure with devices added it didn´t work, well, for this Prime with devices i upgraded it with the patch for 1.3 version and now it works too, the alarms is ok as the alarm severity, this is the link for the patch:
http://software.cisco.com/download/release.html?mdfid=284652876&flowid=38562&softwareid=284272933&release=1.3.0&relind=AVAILABLE&rellifecycle=&reltype=all
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snmp-server community cxxx_rw RW SNMP_ACL
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snmp-server enable traps vtp
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interface FastEthernet0/1
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===
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Alarm Status
Description
New
When an event triggers a new alarm or an event is associated with an existing alarm.
Acknowledged
When you acknowledge an alarm, the status changes from New to Acknowledged.
Cleared
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http://www.cisco.com/c/en/us/td/docs/net_mgmt/prime/infrastructure/1-2/user/guide/prime_infra_ug/alarms.html
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Hi,
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Best Regards,

Cisco Prime Infrastructure 1.3 Alarm & Events

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Hello,
Prime Infrastructure considers the alarm based on the severity listed in the syslog message. In this case, the syslog severity is of level 5, hence PI considers the issue as Information.
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Vlad
==========
NMS Team
Krakow, Poland
Cisco TAC

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Help out other by using the rating system and marking answered questions as "Answered"

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Prime Infrastructure 2.0 Link-Down Alarm severity level

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