Prime upgrade to 2.0 failed

Hi Folks, I did a prime upgrade to 2.0 from the patch PI_1_3_0_20-Update.4-16.tar.gz and it failed.... and i cannot do ncs start... But i guess i dont have the backup as well... but its asking to restore... What am thinking is am i supposed to restore to old patch or if there is something else to which I 'am supposed to restore...
Below is the logs for your reference....
==================
CISCOPRIME/admin# ncs start
ERROR: The last upgrade operation was unsuccessful. See dbadmin_StdOut.log for details. To recover, reinstall the server and restore the saved backup data.
CISCOPRIME/admin# ^C
CISCOPRIME/admin# dir disk:/defaultRepo
Directory of disk:/defaultRepo
3178586084 Feb 22 2014 11:54:53 backup-20140222-1130.tar.gpg
3304350817 Feb 25 2014 08:37:52 backup-20140225-0812.tar.gpg
CISCOPRIME/admin# restore backup-20140225-0812.tar.gpg repository defaultRepo
Restore will perform a reboot to successfully complete. Continue? (yes/no) [yes] ? yes
DO NOT press ^C while the restoration is in progress
Aborting restore with a ^C may leave the system in a unrecoverable state
Initiating restore. Please wait...
Restore Started at 02/26/14 18:50:37
Stage 1 of 9: Transferring backup file ...
-- completed at 02/26/14 18:50:50
Stage 2 of 9: Decrypting backup file ...
-- completed at 02/26/14 18:52:47
Stage 3 of 9: Unpacking backup file ...
ERROR: Backup you are trying to restore is application backup. Please retry restore with an appliance backup.
% System restore failed
CISCOPRIME/admin# ^C

Was the PI 1.3 OVA install a small OVA?
If so, you would need to build an Express or larger PI 2.0 OVA per:
Note If you are upgrading from Prime Infrastructure 1.x small virtual machine, you should create a new virtual machine with the Express OVA, back up your existing small virtual machine, and then restore it on the new virtual machine. You can delete the old small virtual machine after the new virtual machine is fully operational. Inline upgrade of the
small virtual machine is not supported.
Cisco Prime Infrastructure 2.0 Quick Start Guide Requirements
http://www.cisco.com/en/US/customer/docs/net_mgmt/prime/infrastructure/2.0/quickstart/guide/cpi_qsg.html#wp56675
In-place Upgrade
http://www.cisco.com/en/US/customer/docs/net_mgmt/prime/infrastructure/2.0/quickstart/guide/cpi_qsg.html#wp66122
Mostly it seems to be a corrupt DB. You can download and install a fresh PI 2.0 and later, if you have old backup, try to restore data from it.
-Thanks
Vinod
**Rating Encourages contributors, and its really free. **

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2EETQ362 key             : BATCH_SCHEDULING_FAILED
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4 ETQ399 Environment variables:
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1 ETQ200 Executing actual phase 'PREP_IMPORT/BATCHCHK_IMP'.
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4 ETQ010 Date & Time: 20110608084941
4 ETQ260 Starting batchjob "RDDIT008"
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4 ETQ359 RFC Login to: System="ED1", Nr="00", GwHost="bas01", GwService="sapgw00"
4 ETQ232 RFC Login succeeded
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4 ETQ399 JOBNAME='RDDIT008', REPNAME='RDDIT008', VARNAME='', BATCHHOST='bas01', IV_SCHEDEVER=' '
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4 ETQ233 Calling function module "SUBST_CHECK_BATCHJOB" by RFC
4 ETQ010 Date & Time: 20110608084946
4 ETQ234 Call of function module "SUBST_CHECK_BATCHJOB" by RFC succeeded
4 ETQ239 Logging off from SAP system
4 ETQ263 Batchjob "RDDIT008" finished successfully
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4 ETQ010 Date & Time: 20110608084946
SAPEHPICHK.LOG:
CURRENTPHASE PREP_IMPORT/SUBMOD_TOOLIMPORT_POST/RUN_GENPUTTBSHD
...started at 20110608103533
Using phase log file 'RSPTBINI.LOG'.
...begin dialogue at 20110608103534
...end dialogue at 20110608103537
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Error message set: 'RFC call to SUBST_START_REPORT_IN_BATCH failed with key BATCH_SCHEDULING_FAILED (BATCH_SCHEDULING_FAILED): EXCEPTION BATCH_SCHEDULING_FAILED RAISED'
...begin dialogue at 20110608103538

Hi
SAP got back with this info:
This error is caused due to the report RS_GENERATE_PUTTB_SHD being deleted druing the upgrade.
This is a recently discovered problem with the SAPehpi patch 81.
and the issue is fixed with the lateset version of SAPehpi.
It will import the report RS_GENERATE_PUTTB_SHD during TOOLIMPORT.
To use this version, you have to reset the current EHPI run and start from scratch with the new version
New version (83) downloaded, reset prepare and the phase was now completed
Thanks,
Tom

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ORA-00603: ORACLE server session terminated by fatal error
ORA-04030: out of process memory when trying to allocate 8389132 bytes (pga heap,redo read buffer)
ORA-04030: out of process memory when trying to allocate 8156 bytes (callheap,kdbmal allocation)
ORA-04030: out of process memory when trying to allocate 8389132 bytes (pga heap,redo read buffer)
ORA-04030: out of process memory when trying to allocate 8389132 bytes (pga heap,redo read buffer)
ORA-04030: out of process memory when trying to allocate 8156 bytes (callheap,kcbtmal allocation)
Doing block recovery for file 75 block 607
Wed Dec 12 13:43:49 2007
Doing block recovery for file 75 block 607
Block recovery from logseq 94, block 35003 to scn 934768239
Wed Dec 12 13:43:49 2007
Recovery of Online Redo Log: Thread 1 Group 3 Seq 94 Reading mem 0
Mem# 0 errs 0: F:\ORADATA\testdb\REDO03.LOG
Mem# 1 errs 0: F:\ORADATA\testdb\REDO03A.LOG
Block recovery completed at rba 94.36206.0, scn 0.934768240
Doing block recovery for file 4 block 54554
Block recovery from logseq 94, block 34778 to scn 934768231
Wed Dec 12 13:43:49 2007
Recovery of Online Redo Log: Thread 1 Group 3 Seq 94 Reading mem 0
Mem# 0 errs 0: F:\ORADATA\testdb\REDO03.LOG
Mem# 1 errs 0: F:\ORADATA\testdb\REDO03A.LOG
Block recovery completed at rba 94.35791.280, scn 0.934768232
Wed Dec 12 22:13:10 2007
alter rollback segment "ODMA_RBS01" offline
Wed Dec 12 22:13:10 2007
Completed: alter rollback segment "ODMA_RBS01" offline
Wed Dec 12 22:13:10 2007
DROP TABLESPACE ODMA_RBS INCLUDING CONTENTS AND DATAFILES
Threshold validation cannot be done before catproc is loaded.
Threshold validation cannot be done before catproc is loaded.
Deleted file C:\ORACLE\ORADATA\testdb\ODMA_RBS.DBF
Completed: DROP TABLESPACE ODMA_RBS INCLUDING CONTENTS AND DATAFILES
Wed Dec 12 22:14:36 2007
Shutting down instance (abort)

I also had a same problem,
while upgrading using oracle\ora10\RDBMS\ADMIN\utlu102i.sql
DECLARE
ERROR at line 1:
ORA-20000: Version 9.2.0.1.0 not supported for upgrade to release 10.2.0
ORA-06512: at line 1523
and the errors you mentioned.
This was a bug fix and it requires to apply patch and upgrade will happen without errors.
please check metalink for a respective patch, I have apllied Patch no.3095277 to upgrade from 9.2.0.4.0 to 10.2.
Jafar

In place upgrade to 2012 R2 fails, Setup can't continue. Your computer will now restart, and your previous version of windows will be restored.

I have multiple Windows Server 2008 R2 machines in which I am attempting to do an in place upgrade to 2012 R2, and it is repeatedly failing.
Setup gets all the way through, and it says Getting ready, followed immediately by an error saying: Setup can't continue. Your computer will now restart, and your previous version of Windows will be restored.
I am attempting to install:
Windows Server 2012 R2 Datacenter (Server with GUI)
x64 Date modified 3/18/2014
I have found several posts, many discussing how disk space can be an issue, I have increased disk space so it shouldn't be an issue. I have also made sure the only only partition on disk 0 is C: and system reserved.
I have disabled all unessential services and went through and removed all unessential applications, and extras. Still getting the error.
Here is the update log
2014-11-24 08:20:20:715
888 ed8
AU AU initiates service shutdown
2014-11-24 08:20:20:715
888 ed8
AU ########### AU: Uninitializing Automatic Updates ###########
2014-11-24 08:20:20:840
888 ed8
Report CWERReporter finishing event handling. (00000000)
2014-11-24 08:20:20:840
888 ed8
Service *********
2014-11-24 08:20:20:840
888 ed8
Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-11-24 08:20:20:840
888 ed8
Service *************
2014-11-24 08:23:27:265
892 9a0
Misc =========== Logging initialized (build: 7.6.7600.320, tz: -0500) ===========
2014-11-24 08:23:27:281
892 9a0
Misc = Process: C:\Windows\system32\svchost.exe
2014-11-24 08:23:27:281
892 9a0
Misc = Module: c:\windows\system32\wuaueng.dll
2014-11-24 08:23:27:265
892 9a0
Service *************
2014-11-24 08:23:27:281
892 9a0
Service ** START ** Service: Service startup
2014-11-24 08:23:27:281
892 9a0
Service *********
2014-11-24 08:23:27:635
892 9a0
Agent * WU client version 7.6.7600.320
2014-11-24 08:23:27:635
892 9a0
Agent * Base directory: C:\Windows\SoftwareDistribution
2014-11-24 08:23:27:635
892 9a0
Agent * Access type: No proxy
2014-11-24 08:23:27:635
892 9a0
Agent * Network state: Connected
2014-11-24 08:24:14:827
892 9a0
Report CWERReporter::Init succeeded
2014-11-24 08:24:14:827
892 9a0
Agent *********** Agent: Initializing Windows Update Agent ***********
2014-11-24 08:24:14:827
892 9a0
Agent * Prerequisite roots succeeded.
2014-11-24 08:24:14:827
892 9a0
Agent *********** Agent: Initializing global settings cache ***********
2014-11-24 08:24:14:827
892 9a0
Agent * WSUS server: <NULL>
2014-11-24 08:24:14:827
892 9a0
Agent * WSUS status server: <NULL>
2014-11-24 08:24:14:827
892 9a0
Agent * Target group: (Unassigned Computers)
2014-11-24 08:24:14:827
892 9a0
Agent * Windows Update access disabled: No
2014-11-24 08:24:14:951
892 9a0
DnldMgr Download manager restoring 0 downloads
2014-11-24 08:24:14:981
892 9a0
AU ########### AU: Initializing Automatic Updates ###########
2014-11-24 08:24:14:997
892 9a0
AU # AU disabled through Policy
2014-11-24 08:24:14:997
892 9a0
AU # Will interact with non-admins (Non-admins are elevated (User preference))
2014-11-24 08:24:15:043
892 9a0
AU Initializing featured updates
2014-11-24 08:24:15:043
892 9a0
AU Found 0 cached featured updates
2014-11-24 08:24:15:397
892 9a0
Report *********** Report: Initializing static reporting data ***********
2014-11-24 08:24:15:397
892 9a0
Report * OS Version = 6.1.7601.1.0.196880
2014-11-24 08:24:15:397
892 9a0
Report * OS Product Type = 0x00000007
2014-11-24 08:24:15:428
892 9a0
Report * Computer Brand = VMware, Inc.
2014-11-24 08:24:15:428
892 9a0
Report * Computer Model = VMware Virtual Platform
2014-11-24 08:24:15:428
892 9a0
Report * Bios Revision = 6.00
2014-11-24 08:24:15:428
892 9a0
Report * Bios Name = PhoenixBIOS 4.0 Release 6.0
2014-11-24 08:24:15:428
892 9a0
Report * Bios Release Date = 2013-07-30T00:00:00
2014-11-24 08:24:15:428
892 9a0
Report * Locale ID = 1033
2014-11-24 08:24:15:582
892 9a0
AU Successfully wrote event for AU health state:0
2014-11-24 08:24:15:582
892 9a0
AU Successfully wrote event for AU health state:0
2014-11-24 08:24:15:582
892 9a0
AU AU finished delayed initialization
2014-11-24 08:24:20:865
892 6a0
Report CWERReporter finishing event handling. (00000000)
2014-11-24 08:55:38:187
892 9a0
AU AU initiates service shutdown
2014-11-24 08:55:38:187
892 9a0
AU ########### AU: Uninitializing Automatic Updates ###########
2014-11-24 08:55:38:250
892 9a0
Report CWERReporter finishing event handling. (00000000)
2014-11-24 08:55:38:297
892 9a0
Service *********
2014-11-24 08:55:38:297
892 9a0
Service ** END ** Service: Service exit [Exit code = 0x240001]
2014-11-24 08:55:38:297
892 9a0
Service *************
Any ideas on how I can resolve this, or further troubleshoot?

I also had this error: "Setup cannot continue. Your computer will now restart, and your previous version of Windows will be restored."
trying to do a in-place upgrade of a Domain Controller Windows 2008 R2 to Windows 2012 R2.
The problem was the separated System Reserved Partition. After I removed using this instructions:
http://jacobackerman.blogspot.com/2012/12/how-to-remove-system-reserved-partition.html
The upgrade ran ok, and now have my DC as Windows 2012 R2.
Hope that helps!.

After Win 8.1 upgrade, NCB, NLS, BITS fail to start, other corruption?

Recent Win 8.0 pro just upgraded to 8.1 through store. After upgrade, a number of things don't work, suggesting corruption.
Event 7023
The Network Connection Broker service terminated with the following error:
Network Connection Broker is not a valid Win32 application.
Event 7023
The Network List Service service terminated with the following error:
Network List Service is not a valid Win32 application.
Chrome to google won't accept the certificate, suggesting root certificate file corruption.
trying to manually run windows update, three updates are selected, but trying to download them hangs.
Event 16392
The BITS service failed to start. Error 0x80040154.
How do I re-run upgrade or otherwise recover?
thx
-dB

Finally getting back to this. SFC is unable to correct several hundred files with errors such as
2013-11-29 14:18:57, Info CSI 0000009a Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-computer-name-ui_31bf3856ad364e35_6.3.9600.16384_none_fec58799c27a34d6\netid.dll
do not match actual file [l:18{9}]"netid.dll" :
2013-11-29 14:18:57, Info CSI 0000009b [SR] Cannot repair member file [l:18{9}]"netid.dll" of Microsoft-Windows-Computer-Name-UI, Version = 6.3.9600.16384, pA = PROCESSOR_ARCHITECTURE_AMD64
(9), Culture neutral, VersionScope = 1 nonSxS, PublicKeyToken = {l:8 b:31bf3856ad364e35}, Type neutral, TypeName neutral, PublicKey neutral in the store, hash mismatch
2013-11-29 14:19:02, Info CSI 000000ae Hashes for file member \SystemRoot\WinSxS\amd64_microsoft-windows-computer-name-ui_31bf3856ad364e35_6.3.9600.16384_none_fec58799c27a34d6\netid.dll
do not match actual file [l:18{9}]"netid.dll" :
Among the major problems is being unable to get updates, because BITS won't start:
The server {4991D34B-80A1-4291-83B6-3328366B9097} did not register with DCOM within the required timeout.
The Background Intelligent Transfer Service service terminated with the following service-specific error:
Class not registered
The BITS service failed to start. Error 0x80040154.
I'd really like to do a refresh of 8.1, or re-run the update from 8.0. How to do either?
thx
-dB

CUCM 8.6.1 Refresh upgrade to 10.5 fails with Internal Error (Function: ipmReadNormalizedInputLine) [SOLVED]

Hi,
we are upgrading our CUCM 8.6.1 to 10.5.1 on VMWare Enviroment (vSphere 5.5 running on UCS).
We are running this upgrade in a sandbox, in order to avoid any problem in the production cluster.
We followed the refresh upgrade guide ( http://www.cisco.com/c/en/us/td/docs/voice_ip_comm/cucm/upgrade/10_0_1/CUCM_BK_U4214F9D_00_upgrade-guide-cucm-100.pdf)
Pre-configuration steps
Take a clone of the running publisher and put it in the sandbox
Remove DNS servers (they are not available in the sandbox)
Change the NTP Server with a ntp that is recheable from the sandbox
Check that Gateway and NTP connectivity are OK for the CUCM
Pre-upgrade:
Run the cop files to update keys and increase disk space (log partition is 80% full)
Shutdown the CUCM VM and
Increase disk space on the VM configuration
change VM OS from RedHat5 (32bit) to RedHat 6 (64bits)
change VM nic from flexible to VMNIX3
Restart the VM
Upgrade
1. mount the iso
2. connect to OS Administration web interface and perform the Software installation from CD/DVD
3. upgrade process works fine up to the post-installation task
During post-installation tasks (after completing the DB Load and Transforming Copy) the Upgrade process always fails fails with an internal error
IPM|Internal Error, File:ipm.c:2011, Function: ipmReadNormalizedInputLine(), "/usr/local/cm/script/cm-dbl-install RU PostInstall 10.5.1.10000-7 8.6.1.21019-1 /usr/local/cm/ /common/component/database /common/log/install/capture.txt " failed (1)|<LVL::Critical>
IPM| end-of-session "Installing database component": 1109.369 secs.|<LVL::Info>
IPM|Close progress meter "Component Install"|<LVL::Info>
We also tried the intermediate steps:
- upgrade from 8.6.1 to 9.1 : worked
- from 9.1 to 10.5: Failed with the same error
- from 9.1 to 10.1: Failed with the same error
any help will be greatly appreciated, thanks
Stefano

Issue was related to Dial Plans, the logs showed
16:45:46.204 | DBUtil::BlockCopyTable ### *ERROR* ###: (diagnosis): Bulk Data Migration for table availdialplan failed due to data constraint issue, (-971).
16:45:46.611 | DBUtil::BlockCopyTable *
16:46:16.555 |*ERROR* Error fetching column information: [Informix][Informix ODBC Driver][Informix]Could not position within a table (informix.systables).
16:46:16.588 | DataConverter_5to6::CopyTables *ERROR* BlockCopyTable failed to process table (availdialplan)
16:47:52.395 | installFull *ERROR* Prior Cancel or Error Processing convert5to6()
Cisco TAC fixed by updating the primary key in the DB.
After the fix we were able to perform the RU as expected.

Upgrade to 10.5 fails - Not enough diskspace in Common Partition - db_hist using most of the space

Hi All,
Tried upgrading our UCCX 9.0(2) SU1 HA deployment to 10.5(1) last night and it failed with the following message -
There is not enough disk space in the common partition to perform the upgrade. Please use either the Platform Command Line Interface or the Real-Time Monitoring Tool (RTMT) to free space on the common partition.
RTMT reported the Common diskspace used as 94%. Using RTMT we set the LogPartitionHighWaterMarkExceeded to 55% and waited for diskspace to free up. No such luck.
A little more investigation and it turns out there is a database called db_hist_dbs in the Common partition that is 33GB in size. This is the command and returned output we used to find this out -
show diskusage common
8.0K    /common/moh
33G     /common/var-uccx/dbc/db_hist_dbs
1.6G    /common/var-uccx/dbc/temp_uccx_dbs
201M    /common/var-uccx/dbc/uccx_er_dbs
1.6G    /common/var-uccx/dbc/uccx_ersb_dbs
37G     /common/var-uccx/dbc
37G     /common/var-uccx
16M     /common/ontape_backup.gz
8.0K    /common/cancel_upgrade
Using this command - show uccx dbserver disk - we can see that the db_hist database file is actually 80% free! Output from the command here -
SNO. DATABASE NAME      TOTAL SIZE (MB) USED SIZE (MB) FREE SIZE (MB) PERCENT FREE
4    db_hist                            34508.6                6836.9                  27671.7            80%
Anyone have any ideas on how to shrink the file size of the database in question? Is it even possible? Or what are our options to get around this and perform the upgrade.
Thanks in advance
Jeff

You may be running into this bug: CSCul18667
Symptom:
CUIC log purge does not clean up JMX folder. Upgrade may fail due to lack of space.
"show status" command show's that logging is consuming 99% of space
Workaround:
Can delete by going to RTMT -> Trace & Log Central -> Remote Browse -> Nodes -> "specific node" -> UCCX -> Cisco Unified Intelligence Center Servicability Service -> jmx -> select all -> Delete

IOS 7.0.1 upgrade on Iphone 5 failed, now stuck!

Hi,
Whilst upgrading my wifes phone it failed with "unknown error" now it's stuck showing the itunes - USB connection picture no matter what I do, have pressed power and home buttons to reboot with no effect - also now not recognised by iTunes or computor (Windows 7) when plugged in - help!?
Thanks
Sydney

Hi Sydneydog,
Welcome to the Support Communities! The articles below will help you troubleshoot the issue you are having with upgrading your iPhone. The first step would be to upgrade your iTunes software to the latest version on your PC. Then try connecting your iPhone again to see if it is recognized. Placing your iPhone in Recovery mode should get you to the point of restoring your phone. Data will be deleted, so a backup of your iPhone will be needed at this point.
Issues installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
If you can't update or restore your iOS device
http://support.apple.com/kb/HT1808?viewlocale=en_US
I hope this information helps ....
- Judy

Prime upgrade to 2.0 failed

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