Print driver host for 32 bit applications has stopped working

I just bought a Hp ENVY 7640 printer. I cannot use the wireless printing on my 64 bit computer,  with Windows 7.  I get an error message "print driver host for 32 bit applications has stopped working".  I have looked into all of your online support solutions and nothing I have tried has fixed the problem. 

Was there any resolution to this issue?  We have a user with the same issue.  The details of the error are:
Problem signature:
  Problem Event Name:                        APPCRASH
  Application Name:                             splwow64.exe
  Application Version:                           6.1.7601.17777
  Application Timestamp:                     4f35fbfe
  Fault Module Name:                          mxdwdrv.dll
  Fault Module Version:                        0.3.7601.17514
  Fault Module Timestamp:                  4ce7c883
  Exception Code:                                  c0000005
  Exception Offset:                                000000000004e891
  OS Version:                                          6.1.7601.2.1.0.18.10
  Locale ID:                                             1033
  Additional Information 1:                  0f86
  Additional Information 2:                  0f86ddcc0aa605af31ef1b7f5abedf57
  Additional Information 3:                  539e
  Additional Information 4:                  539e0f43d86d39f144fdb012e341ed8d

Similar Messages

  • Error "print driver host for 32bit applications has stopped working"

    Got this error when trying to "print" a gmail message to a pdf file. After some research (trial and error) I found that in my case this message is due to the subject line of the message generating an invalid Windows file name. Using the subject line to generate the filename is how GMail decides to generate the file name. I guess this is as good a strategy as any. I cannot think of a better strategy for GMail (would not want that "feature" changed).
    Solution: Forwarded message to myself with a subject line that does not generate an invalid Windows file name and then "printed" that forwarded message.
    Software: Adobe Acrobat Pro. OS: Win 7 64-bit. Application: Chrome accessing GMail. But I conjecture that this error message is not dependent on the specific configuration I have. For example, I recall having a failure when trying to do "print" a GMail message under 32-bit vista though I do not recall the error message (was very likely different :-). In that case I copied the message into Word and moved on leaving it as a mystery.
    Adobe solution (I suppose) is that Acrobat (distiller) needs to check the validity of the Windows file name and give back a rationale error message before passing to the OS.
    Hope this helps somone out there.

    I am having the exact same problem. I have Windows 7 Pro 64-bit and Design Premium CS 5.5.  InDesign is the ONLY program that will not print to any printer. I get the "Printer selection failed." error every time I select any printer, even the Adobe PDF one. I have a Brother printer, an HP Plotter, and even an Oce copier/printer.  InDesign gives the error no matter what printer is selected form its own list.  Photoshop and Acrobat do not give me any issues, nor does any of the MS Office programs nor Autodesk softwares.  It's only InDesign that fails.  Reparing doesn't do anything and reinstalling every printer driver is pointless because it's only InDesign that produces the error.
    Does anyone know what to do to fix this?

  • Print driver host for 32bit application has stopped

    Hi.
    I'm being asked to troubleshoot an issue with very limited access and I'm hoping that someone can point me in the right direction.
    Users are connecting to a WIndows 2008 R2 SP1 server using RDP. They are printing to HP Printers from within the RDP session. The Printers are installed onto the server as TCPIP printers. The error is a crash of SPLWOW64.EXE, and it references the file 'HPZUIWN7.DLL'.
    The application they are printing from is 32-bit.
    My biggest hurdle is the fact that I am expected to solve the problem, but have limited access to the environment and the people who have the required access are more interested in applying blame for the problem than fixing it (exacerbated by the fact that
    if I am right in my diagnoses, they are the cause of the problem in the first place.)
    I am of the opinion that the issue is 32/64-bit driver conflict related, but am a bit confused as to the recommended configuration for an environment like this. To summarize my question:
    On a 64-bit OS that hosts multiple RDP Sessions (which could be from 32 or 64 bit workstations) that is used primarily for a 32-bit application, should we install the 32-bit print drivers, the 64-bit print drivers or both?
    NOTE: I have some .DMP files related to the crash, but as of this stage I'd argue that the troubleshooting hasn't gotten to the point to justify trying to debug those yet.
    Thanks for your time.
    Dan

    I'm not sure why the method is the name that it is.  I'm pretty sure MS blocked 16bit app support on 64bit machines.
    The failure in the HP UI module is in this method
    INVALID_POINTER_READ_c0000005_HPZUIWN7.DLL!CHPCommon::VUpdateResolutionFor16BitApps
    They are not checking the memory before using it and it's not a valid pointer and crashes the process.
    I'll send this to one of the guys that works for HP but there is not a way for the HP code to get updated like we do with system components.  The Office team has a report on this binary and method crashing office applications in 2012, but
    it does not look like the issue was every handed off to HP, not that HP could address it then. 
    The FIRST thing I would do is change the resolution you have configured for the printer just to see if that initializes the data I assume the driver is looking for.
    The next thing would be trying a different driver for the device.  If you find a newer driver that uses HPZ6RWN7.DLL, it has the same defect.
        Loaded symbol image file: HPZUIWN7.DLL
        Image path: C:\Windows\System32\spool\drivers\x64\3\HPZUIWN7.DLL
        Image name: HPZUIWN7.DLL
        Timestamp:        Mon Jul 13 18:30:51 2009 (4A5BDFCB)
        File version:     0.3.7071.0
        Product version:  61.53.41.7
        File flags:       0 (Mask 3F)
        File OS:          40004 NT Win32
        CompanyName:      Hewlett-Packard Corporation
        ProductName:      HP UI
        InternalName:     hpzuiwn7.dll
        ProductVersion:   61.053.41.07
        FileVersion:      61.053.41.07
        PrivateBuild:     61.053.41.07
        SpecialBuild:     61.053.41.07
        FileDescription:  ?????? ????? ????? ???? ?????? ?? Hewlett-Packard Vista
        LegalCopyright:   Copyright« Hewlett-Packard Corp. 1997-2008
    Alan Morris Windows Printing Team

  • Print driver host for 32bit applications - Stopped working

    Hey everyone, when I print to the Adobe PDF Converter print driver it will become unresponsive.  It might work for 4 or 5 print jobs and the crash.  This happens when printing from Illustrator CS5.5, IE9 and Visio 2010.
    What normally happens is I will choose "print" then select "Adobe PDF" as the printer, the print progress bar comes up but not the explorer window where I choose to save the PDF.  The Illustrator/IE/Visio crashes.
    The only way to be able to print again is to logout and log back in to the machine.  I've read some others re-starting the splwow64.exe but I haven't tried that.
    I'm running a Windows7 Pro, 64-bit, SP1.  Adobe Design Premium CS5.5, Acrobat X Pro.  Everything is updated to the latest version.
    Any ideas?  Adobe?
    Description
    Faulting Application Path:              C:\Windows\splwow64.exe
    Problem signature
    Problem Event Name:                      BEX64
    Application Name:                           splwow64.exe
    Application Version:                         6.1.7601.17514
    Application Timestamp:                   4ce7b4c8
    Fault Module Name:                        StackHash_fa82
    Fault Module Version:                      0.0.0.0
    Fault Module Timestamp:                00000000
    Exception Offset:                              0000000000000000
    Exception Code:                                c0000005
    Exception Data:                                 0000000000000008
    OS Version:                                        6.1.7601.2.1.0.256.48
    Locale ID:                                           4105
    Additional Information 1:                fa82
    Additional Information 2:                fa8239828219b93f26dde8c1e098c60b
    Additional Information 3:                fa82
    Additional Information 4:                fa8239828219b93f26dde8c1e098c60b
    cheers
    Cam

    Hey everyone, when I print to the Adobe PDF Converter print driver it will become unresponsive.  It might work for 4 or 5 print jobs and the crash.  This happens when printing from Illustrator CS5.5, IE9 and Visio 2010.
    What normally happens is I will choose "print" then select "Adobe PDF" as the printer, the print progress bar comes up but not the explorer window where I choose to save the PDF.  The Illustrator/IE/Visio crashes.
    The only way to be able to print again is to logout and log back in to the machine.  I've read some others re-starting the splwow64.exe but I haven't tried that.
    I'm running a Windows7 Pro, 64-bit, SP1.  Adobe Design Premium CS5.5, Acrobat X Pro.  Everything is updated to the latest version.
    Any ideas?  Adobe?
    Description
    Faulting Application Path:              C:\Windows\splwow64.exe
    Problem signature
    Problem Event Name:                      BEX64
    Application Name:                           splwow64.exe
    Application Version:                         6.1.7601.17514
    Application Timestamp:                   4ce7b4c8
    Fault Module Name:                        StackHash_fa82
    Fault Module Version:                      0.0.0.0
    Fault Module Timestamp:                00000000
    Exception Offset:                              0000000000000000
    Exception Code:                                c0000005
    Exception Data:                                 0000000000000008
    OS Version:                                        6.1.7601.2.1.0.256.48
    Locale ID:                                           4105
    Additional Information 1:                fa82
    Additional Information 2:                fa8239828219b93f26dde8c1e098c60b
    Additional Information 3:                fa82
    Additional Information 4:                fa8239828219b93f26dde8c1e098c60b
    cheers
    Cam

  • Print driver host for 32 bit app has stopped working

    Using Windows 7 64 bit. The printer is an HP Laser 1200. The 64 bit driver for the printer would not work, so I switched to the hp 2200 64 bit driver and the customer was able to print out of his CAD program and Excel.
    However Adobe Reader is a different matter. He got the message "print driver for the 32 bit app has stopped working" and printed out 3 blank pages. Then he tried to print again, didn't get the message, and didn't get the blank paper. In fact, he didn't get anything.
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    Was there any resolution to this issue?  We have a user with the same issue.  The details of the error are:
    Problem signature:
      Problem Event Name:                        APPCRASH
      Application Name:                             splwow64.exe
      Application Version:                           6.1.7601.17777
      Application Timestamp:                     4f35fbfe
      Fault Module Name:                          mxdwdrv.dll
      Fault Module Version:                        0.3.7601.17514
      Fault Module Timestamp:                  4ce7c883
      Exception Code:                                  c0000005
      Exception Offset:                                000000000004e891
      OS Version:                                          6.1.7601.2.1.0.18.10
      Locale ID:                                             1033
      Additional Information 1:                  0f86
      Additional Information 2:                  0f86ddcc0aa605af31ef1b7f5abedf57
      Additional Information 3:                  539e
      Additional Information 4:                  539e0f43d86d39f144fdb012e341ed8d

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