Print  issue with 6.2.9, not able to print a document(Not greyscale)

I am now unable to print a document unless I change the text colour and print from the preview screen.( can print from other apps using my Canon Pixma 4000)
i.e. I cannot print a black text document. It runs through the printer as if it is printing but the page comes out blank.
If I change the colour of the text then it prints
Anyone know how to fix this please.
Thanks
Shirley

Hi Shirley,
I think you've (probably accidently) changed a printer setting. Canon Pixmas offer you the choice of printing with only the black cartridge or only the colour, which allows you to operate the printer even when one cartridge runs out of ink.
To get to the setting, open the Print Center, select your printer from the list, then click the tools icon (labelled Configure or Utility, depending on the Print Center version).
This will open Canon's Printer Utility application. Again, select your printer in the list, then click Maintenance.
In the Maintenance window, use the popup menu at the top to select Ink Cartridge Settings.
In the Settings window, select Both black and color using the popup menu.
Close the window and quit the Printer Utility and Print Center.
Regards,
Barry

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