Print to Fax on Windows 8.1

When I upgraded from Windows 8 to Windows 8.1, the print to fax capability of my HP8600 stopped working. WhenI print the the fax driver of my wireless network connected printer, the program seems to operate normal (e.g., selection of cover sheet, etc.) to the actual printing operation. The status goes from "spooing" to "cancelled".
Any ideas on how to resolve this issue??
Clif

Hello ClifBarber,
Welcome to the HP Forums.
The reason why you are having issues with printing since you upgraded from Windows 8 to the 8.1 operating system is simply because you need to have the proper driver for that operating system.
What we need to do is uninstall the old driver and reinstall the new one.
If you have the printer connected to the computer with as usb cable, please remove it from the printer and the computer and leave it disconnected until further notice.
The first link that I am adding will give you detailed instructions for Uninstalling the Printer Software.
Once the software has been removed, reboot the computer so that the changes take affect.
When the computer is back up and running, disable any firewalls or anti virus protection that you may have running. We don't want anything blocking the installation. Please click on the next link for the HP Officejet Pro Full Feature Software and Driver. Save the download to the Desktop on the computer so that it creates its own icon. This will make it easy for us to find when the download is complete.
Double click the new icon and follow the installation instructions. The installation will let you know when to connect the usb cable so please do NOT connect it before hand.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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1: I am sorry about the inconvinience.
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CLick on the link below and check if the solution helps you.
http://h10025.www1.hp.com/ewfrf/wc/document?cc=us&lc=en&dlc=en&docname=c01957673
Say "Thanks" by clicking the Kudos Star in the post that helped you.
Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

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Hi,
I'm using Labview 2009 to create a report using Report Generation Toolkit.
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Thanks!

Hi Zwired1,
Just to make sure I fully understand the situation - I am assuming since you say you are printing to two different printers that when you are using the Print Report.vi you are using the printer name string to specify which printer you would like to print on. And if the printer that you specify is not functioning it automatically prints on the other printer, is that correct?
From looking at the code in the Print Report.vi, it looks like if you specify a printer name in the input string, if there is a problem with that printer or if that printer is unavailable, the VI should not print anything, so please let me know if that is not the behavior you are seeing.
For your question about checking the health of printers, there is a VI in the report gen toolkit called Query Available Printers. You can find it if you open up the Print Report.vi and choose the Standard Report instance, the Query Available Printers.vi is on the block diagram of that VI. It will return the list of available printers and the default printer.
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Windows Server 2012 R2 Fax Service - Windows 7 Client "You do not have permissions to complete this operation. Contact your fax administrator for more assistance"

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Hi Shawn,
à
You do not have permissions to complete this operation. Contact your fax administrator for more assistance
From the error message, please check if share the Fax on the server. Meanwhile, please also check if assign
correct permissions in Security tab under Fax properties.
If any update, please feel free to let me know.
Hope this helps.
Best regards,
Justin Gu
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Hi @tonguetwister
Although this appears to be a Microsoft error, not an HP issue, I'd like to try to help. I found something for you to try; Windows Update error 0x80070490.
Please let me know if this resolves the issue, but if the issue persists, it might be best for you to reach out to the Microsoft Community.
Please click the Thumbs up icon below to thank me for responding.
~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

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HELP!

If networking isn't working out for you, you may want to try out a swtich. Best Buy sells one by IOGEAR that allows for two USB connections to tie into one computer. So long as windows 7 can either download its own driver for the printer for basic features, or if you want to download canon's driver this solution will work. The only draw back is having to bring the laptop near the printer when you need to print.
IOGEAR SWITCH
MX860 Drivers and Support Page
My opinions do not in any way shape or form represent Best Buy's Official decisions.

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Hi Daniel1963,
The fax driver has to be installed in printers and scanners window in able to fax from the computer.
Click on the Apple.
Click system preferences, click the printers and scanner icon, then click the + sign, then select the
printer name with fax beside it if it is available from the list, then click on the add button.
(if the Apple Update doesn't add the fax driver then you won't be able to send the fax from the computer since there isn't a Full Feature driver for Mavericks)
Try sending a fax.
Go to file, print and select the fax and fill out fax number, then send the fax.
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP

Officejet 6500 All in one Cannot print to Fax on Mx OSX Mavericks

Im on a new Mac running OSX Maverics. I'm new to mac. On my old windows computer, I could print to fax with this same printer. I would choose the OcciceJet 6500 Fax as my printer and fax any document from my screen. Now on the Mac I cannot do this. I dont see that as an option anywhere.
In my printer choices (when I click File>Print) I only see OfficeJet6500 E709a. On my windows computer i will see "OfficeJet6500 E709a" and "OfficeJet6500 E709a Fax" .
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Ive seen other people write things about sending a fax being a choice in the PDF dropdown but i dont see it there either.
Ive run all software updates I can find. I have the latest version of Mavericks.
Any help would be greatly appreciated.
Thanks!
Daniel

Hi
Can you try this.
Download this HP SW driver from HP.com
http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4142&lc=en&cc=us&dlc=en&sw_lang=&product=4083...
This is a mountain lion installer, currently there's no support for Mavericks. Just downlaod this.
After you ahve downloaded, install the sw.
When you reach the page below, try to check everything.
Whne you reach this page,select the "Bonjour Multifunction" and in Use: select the the HP Officejet ******. Dont select AirPrint. You should see the HP Fax during this page. If dontsee the Fax, just wait for a while maybe 2mins. Update me if you dont. And continue the installation.
After the installation, click "System Preferences" in the dock. Select Printers & Scanners, on this page you should see the Printers and Faxes of your printer.
Please try it out and update me the outcome.

How create Default Paper Size of 6" X 9" in Print and Fax System Prefs

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You should be able to create a custom page size with these dimensions in the Page Setup Dialog (under Paper Size). After creating it, use the "Save As Default" under the Settings menu.
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Trying to access Mac networked printer from laptop with Windows XP

Hi
I'm stuck: I have printer sharing enabled on my G5, printer is connected to my router; from system pref/print & fax/ my URL for the printer is as follows:
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Windows wants this format
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Find the IP address of the mac in Network Prefs.
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Does /System/Library/PreferencePanes/PrintAndFax.prefPane exists ?
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Print from Mac to windows 7 printer

Hi
Need help. I am unable to get any print action between mac and windows computers. All advice to date appears to have failed.
Have MacBook Pro (10.6.4). Have Norton Firewall installed. Wireless network to a Dell PC, operating Windows 7 and norton 360 firewall. Printer is Canon MP830, connected via usb to windows computer. Printer has been turned on to sharing, and i am able to share files between computer, thus it is only the printer capability that has failed.
Windows 7 set up is simple computer name "NAME", no password and only the one user account. Have tried to establish a connection using smb and lpd, but neither seem to work. I have also tried with the computer ip address.
under smb.
setup is smb://192.168.1.4/mp830
error message is: Session setup failed: NTSTATUS_INVALIDPARAMETER
It asks for a user name and password, so i login as a guest and fail.
under lpd/lpr
set is lpd://NAME/mp830
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I have tried the above with the computer ip address/name and still no luck. yet every forum i have seen says all these solutions should work, but they simple do not. does anyone have any hints, as i can not believe i am unique.

Hello and welcome to Apple Discussions.
When you have the printer connected via USB to a Windows computer and shared, you cannot use the Canon supplied printer driver. With this type of connection you have to use either the Gutenprint driver suite or PrintFab. Gutenprint is preferred because it is free and checking the supported printers list for v5.2.3 which is included with Snow Leopard, the MP830 is listed as a supported model. So go open Print & Fax, select the print queue to the Windows share and open Options & Supplies. Under the Driver tab you should have the 'Canon PIXMA MP830 - Gutenprint v5.2.3'. If you have 'Canon MP830' then you need to change it to the Gutenprint driver.
With the correct driver the SMB queue should work, however you may want to check that the Guest account is enabled. Depending on the version of Win7 you have the Guest account may be disabled by default. Or you could try authenticating as the admin user account when prompted.
With regards to using LPD, this does not require any user account verification however you will need to enable the LPD Print Service (known as Unix Print Services on other Windows versions) as it is not on by default. This can be done via Windows Features, which is located inside Programs and Features. And I would suggest you use the IP address of the Win7 PC rather than the name as this relies on a Master browser which can change in a workgroup.
Hope this helps get you printing. Reply if you need more information.
Pahu

Print from Mac to Windows printer

Hi, I've got a Time Capsule that's hooked up to my Mac Pro. I have 2 windows computers upstairs that are wireless. I recently hooked up an Epson Stylus CX7400 printer to my computer upstairs which is running Windows Vista. I can print perfectly from the Windows Vista computer but I have no clue how to print from my Mac. I also want to print from my other windows computer which is running Windows XP. Any help is greatly appreciated.
Message was edited by: Stuart Lawrence

For this to work at all you must turn on printer sharing on the Windows machine to which the printer is physically connected. Since this is a Windows issue you will need to find Windows help with it. Perhaps you could post a query in the Windows forum here or at the MS forums.
Once the printer is shared you should be able to locate the printer in the Print & Fax preferences to Add it for OS X. You will need a proper OS X compatible driver for the printer.
You can locate additional help by selecting Mac Help from the Finder's Help menu and searching with appropriate keywords.
Also see:
Setting up to print to a printer shared by a Windows computer via SMB
Mac OS X 10.5- Compatibility with Windows-shared printers
Mac OS X- Cannot locate a shared Windows printer
iFelix Technical Support Pages
Not all printers and/or their drivers will work wirelessly.

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Hi
I would like to be able to print from my iBook through my airport extreme base station to my desktop which is running Windows (XP SP2).
The printer is connected to the desktop not via the USB port on the AEBS.
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Hello -- Thanks for the post. I would like to know if you have tried this procedure to connect to a windows printer that is shared via a server on a subnet different from the macintosh's subnet?
Thanks.
Yes.
This is how I did it. There may be an easier way.
But Bonjour sure did not help.
Listen very closely - it is much harder than it
should be.
1) Make sure the Windows printer is shared. Use a
sensible name with no spaces.
2) Go to System Preferences and click on "Print and
Fax"
3) Press on the + button to add a printer. The
printer browser panel will appear
4) Hold down the OPTION button. (no really - this is
how you do it) and click on the MORE PRINTERS button
at the botton of the browser pane
5) A sheet appears - in the top-most pull down select
ADVANCED
6) In the next pull-down (called Device) select
Windows Printer via Samba.
7) Type something into Device name.- whatever you
want to call it.
8) In the devide URL type this.....
smb://username:password@workgroup/computername/printer
name
The user and password have to apply to the windows
machine.
The workgroup is the name of the Windows workgroup
The computer name is the name of the windows machine
and the printer name is..er.. the name of the shared
printer.
If your username has spaces - it could all go
horribly wrong.
9) Then use the Printer Model - to select the printer
manufacturer and model. If your printer is not
there... you may be skrood.
10) Finally press ADD!!!!!
At this point you can select your default paper size.
Remember to select A4 if you are in Europe.
Then try printing something.
Not exactly typically Apple "just works" - but it
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Print to Fax on Windows 8.1

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