Printer 3510 not working witn windows 8.1 goes to print to file not printing

IN installed the new driver from the hp website which is supposed to fix the print problems since the upgrade to windows 8.1. Now when I tell the computer to print, it looks like it will print, but it goes to print to file and tries to save the document rather than print it. I have no idea what to do.

Hello kcgphd,
Welcome to the HP Forums.
I see that you are having some printing issues when connecting the printer to your Windows 8.1 computer.
I have a few suggestions that we can try in the attempt to troubleshoot this issue.
First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
If you have the printer connected to the computer with a USB cable, please remove it from the printer and the computer and leave it disconnected until further notice.
The next step that I suggest we go through is Uninstalling the Printer Software.
Once the uninstall is complete, please restart the computer.
When the computer is back up and running, please click on the following for the HP Deskjet 3510 e-All-in-One Printer Full Feature Software and Drivers. Please save the download to the Desktop so that it creates its own icon. This will make the download easy to find.
Double click the new icon and follow the instructions. The installation will let you know when to connect the USB cable.
If the troubleshooting does not help resolve your issue, I would then suggest calling HP's Technical Support to see about further options for you. If you are calling within North America, the number is 1-800-474-6836 and for all other regions, click here: click here.
Thanks for your time.
Cheers,
Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
W a t e r b o y 71
I work on behalf of HP

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I work on behalf of HP
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
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Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
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