Printer connected, printer works, but won't print from Mac

I'm helping someone with a printer problem, and I have a mystery on my hands.
The printer is connected (directly), shows up in the printer list, can print a test page, but won't print any document from this computer (it's fine from my laptop).
It's a Mid-2011 Mini, 2.3Ghz, running 10.7.5. The printer is an Epson WF-2540.
This is a USB printer, connected directly to their Mac.
In "Settings", when you select Print/FAX and print a "Test Page" - Success! This is a process that invokes the Epson Driver directly [and bypasses the MAC print queuing mechanism]
When "Printing" from within any application (firefox, TextEdit, winders...)   The job starts to queue, but errors before engaging the printer.
R & R the Epson Drivers,  Clear the Printer "stuff" on the Mac, Reinstall drivers from the Epson website, Mac wants to update the "newest" Epson Drivers (kinda' funny when I think about it...).
Still errors.
I attached directly to a USB port on my MacBook Pro.  Download drivers, etc..  Works like a champ!
We have deleted the printer from System Prefs, rebooted, and added it back.
We have even gone into Terminal and...
sudo bash
cd /etc/cups/ppd
ls
found EPSON_WF_2540_Series.ppd
cp * /var/tmp/
ls /var/tmp/*.ppd
rm /etc/cups/ppd/*
Still doesn't work.
Anybody have any suggestions?

Hi, it's not clear... did you Rest the Printing system on the Mac?
10.5/10.6/10.7/10.8 instructions...
In System Preferences>Fax & Print, Right click or Control+click on the Printers list Sidebar, choose Reset Printing System.
if you hold option and click the "-" tab it resets the printing system.
http://www.macosxhints.com/article.php?story=20031215144430486
Safe Boot from the HD, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions.
Any devices that previously appeared in your Printer List and Fax List will need to be added again after resetting the printing system.
Resetting the printing system in Mac OS X 10.5.x+++
    1.    To use the Reset Printing System feature in Mac OS X 10.5.x, follow these steps:
    2.    Choose System Preferences from the Apple menu.
    3.    Choose Print & Fax from the View menu.
    4.    Control-click on list of printers on the left side of the window, then choose "Reset printing system" from the contextual menu. If you don't see a list of printers, Control-click on the text "Click + to add a printer or fax" and select "Reset printing system..." 
   
  As an alternative, if you currently have one or more printers listed, you can Option-click the "-" (Remove printer) button.
http://support.apple.com/kb/ht1341
Reboot.

Similar Messages

  • Canon printer connected on Time Capsule won't print from the PC

    Hi all !!
    I just bought a small printer, Canon MP250.
    Connected it to my Time Capsule. Works fine on wifi with my Mac.
    But with the PC (connected by ethernet).... it sees the printer, but won't print.
    Bonjour installed, firewall desactivated.
    Any tips/suggestion/link/idea ?
    Thanks for any help !

    Here's the Canon's response (sorry, in French). I'm happy that Canon answered personnaly & very quickly to my questions. That's a great support.
    Lors du partage d'une imprimante en réseau, Windows utilise un port virtuel et non local, en USB l'ensemble des imprimantes sont configurer en port USB virtuel, Windows peut donc transférer les données vers un autre port virtuel.
    Pour la partie scanner, le port est un port USB physique afin de gérer l'alimentation du scanner (puissance de la lampe), il vous faut donc un utilitaire qui vous permet de rediriger le flux de donnée réseau vers le port USB.

  • Macbook Pro Retina OSX v. 10.8.3 -Canon Printer MP560. Printer no longer responds to print commands from the computer, printer and network work but cannot get docs from my macbook to print anymore.

    Until last week, my printer and Macbook worked fine together - could print any doc or pdf, web page from my computer. Then it stopped - my printer will still make copies but will not print anything I send from my Mac. I have checked network connections, the printer WiFi connection works. I have not changed or added any thing different to my settings. I am out of ideas. thanks, Pattee

    Hello Pattee,
    The following article has a number of troubleshooting steps that may help get your Printer working again.
    OS X Mountain Lion: Troubleshoot a network printer
    http://support.apple.com/kb/PH11070
    Make sure you’re on the same network
    Your computer might not be able to find a printer that’s on another local network.
    To see if the printer you want to use is on the same network as your computer, try adding it again. If the printer doesn’t appear in the list of available printers, your computer might be on a different network now.
    If you know the printer’s IP address (for example, 192.168.1.100), you can try adding it as an IP printer. For instructions, see this help topic:Set up an IP printer
    Add your printer again
    Try to add your printer again in Print & Scan preferences. If you can print to the newly added printer queue, delete the old printer queue.
    If you can’t add the printer because it doesn’t appear in the list of available printers, it may be turned off, or your computer may be on another network now. if the printer was shared by another user, the user may have stopped sharing it, or the user’s computer may be offline. If you don’t manage the printer, ask the person who does for help.
    Edit your list of printers
    Set up a printer
    Reset the printing system
    If none of the previous solutions work, the printing system may be corrupted and need to be reset. This removes all printers from your list of printers, deletes information about completed print jobs, and deletes any printer presets.
    Reset the printing system
    Cheers,
    Allen

  • Printer is Connected to Wireless but Won't Print

    I've tried restarting (both the iMac computer running Maverick 10.9.4 and the Photosmart Premium 310 printer) Tried deleting and reinstalling the printer. It passes all the diagnostics. It prints things from the web apps on the keypad. It was working fine last night and now will print nothing from the computer. I cannot figure out what to do next.

    Hi AngieOli,
    Welcome to the HP Forums.
    I see that you are having an issue when attempting to print from your Mac.
    First off, please make sure that you have the printer power cable connected directly to a wall outlet and not a power bar/strip. Here is a document that uses a LaserJet printer as an example but it is meant for HP products in general. Please click on the following link that explains the Issues when Connected to an Uninterruptible Power Supply/Power Strip/Surge Protector.
    I am also going to give you two documents.  The first one gives instructions on How to reset the printing system.
    The second document is for how to Repair disk permissions.
    Please let me know how you make out and if you have any othe questions, please feel free to write back at any time.
    Cheers,  
    Click the “Kudos Thumbs Up" at the bottom of this post to say “Thanks” for helping!
    Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
    W a t e r b o y 71
    I work on behalf of HP

  • Printer connected to AE  suddenly won't print jobs submitted by Mac clients

    I have an HP 2015 Laserjet connected to an ethernet port on my AE. It has been running fine for almost a year. Suddenly (today) it no longer prints jobs submitted from 2 different Macs (10.5.7 and 10.5.8) on the wireless net. There are 2 Windoze machines on the wireless domain which have no trouble printing.
    I can see the utility page from the Macs, so the connectivity is there. When I submit a print job, it shows up in the print queue, the green data light on the printer blinks, the job now is displayed in the queue as "completed." But no printing occurs.
    Yes, there is paper in the printer. I can print a test page but only from the printer's control panel. The 2 Windows machines can print.
    I have tried everything I can think of: removing the printer and reinstalling it, rebooting the machine, cycling power on the AE, cycling power on the printer. Nothing helps.
    I run network diagnostics and get the following error message:
    +Network Diagnostics was able to connect to the Internet,+
    +but not to the server "HP Laserjet P2015 Series+
    +(20D501).pdl-datastream.tcp.local." This could be+
    +caused by problems with the server, or an Internet+
    +problem between this computer and the server.+
    Does anyone have a suggestion?
    Message was edited by: Micheal LeVine. Network diagnostics info added

    Problem has gone away.
    Removed printer from printer list
    Shut down everything -- iMac, AE, printer, wait 5 minutes, power back on,
    added printer to list
    Everything works.
    An Apple mystery.

  • Officejet 4500G510g -light use; status consistent​ly "idle", connection​s okay, but won't print

    checked all connections, but keep getting "idle"status. Nothing allows it to print. Only 5 weeks old, light use. Any suggestions greatly appreciated

    Hey @ziyoo,
    Welcome to the HP Support Forums!
    I would like to assist you today with resolving the issue that you're experiencing when trying to wirelessly print from your Windows 8.1 computer to your HP Officejet Pro 8625 e-All-in-One Printer. Thank you for including all of the troubleshooting steps you have attempted prior to reaching out for support. At this time I do not think the wireless printing issue that you're experiencing is being caused by your printer or your network connection. Rather, I believe the wireless printing issue is being caused by your Operating System.
    Recently Microsoft has released a Hot Fix to correct network printing issues within their Windows 8 and Windows 8.1 Operating Systems. These wireless printing issues consist of 'partial printing' and 'offline' issues. The issues appear to affect multiple makes and models of wireless printers. Can I please have you click here to download the Hot Fix. Once the website opens please click the button for Hotfix Download Available. Please follow the onscreen prompts to install the Fix. Once the Fix has been installed please test printing again.  If printing still fails you may need to restart your computer to allow the Hot Fix to take affect. Once your computer comes back on please test printing again.
    Please respond to this post with the result of your troubleshooting. Good luck!
    X-23
    I work on behalf of HP
    Please click "Accept as Solution" if you feel my post solved your issue, it will help others find the solution.
    Click the "Kudos, Thumbs Up" on the right to say "Thanks" for helping!

  • ENVY 4500 CONNECTS TO WIFI, BUT WON'T PRINT

    I AM USING A MAC LAPTOP RUNNING OSX 10.7.4.  I ORIGINALLY INSTALLED THIS WIRELESS PRINTER USING THE WIZARD AND I HAD NO PROBLEMS PRINTING UNTIL I CHANGED MY ROUTER.  NOW, EVEN THOUGH I PRINTED OUT THE WIRELESS NETWORK TEST RESULTS PAGE WHICH SHOWS THAT THE PRINTER WAS SUCCESSFULY SETUP, IT WILL NO LONGER PRINT.  I HAVE NEVER USED A UBS CABLE TO CONNECT TO MY LAPTOP.  I'VE READ NUMEROUS COMMENTS IN THE FORUM AND TRIED THEIR SUGGESTIONS, BUT I CANNOT GET IT TO PRINT EXCEPT WHEN I CREATE A DOCUMENT AND E-MAIL IT TO THE PRINTER WHICH IS CUMBERSOME TO SAY THE LEAST.  WHEN I TRY TO PRINT THE NORMAL WAY,  I GET A MESSAGE THAT "THE PRINTER IS NOT CONNECTED".  BUT IT IS CONNECTED AND THE WIFI  ICON LIGHT ON THE PRINTER IS A STEADY BLUE LIGHT INDICATING IT'S ON THE NETWORK.  I SIMPLY CANNOT FIGURE IT OUT AFTER HOURS OF TROUBLESHOOTING.  PLEASE HELP! 

    Hi, try resetting the WiFi settings on the 4500.
    On the printer control panel, press the Wireless button ( ). The Wireless menu displays.
    Press the button ( ) next to Settings .
    Press the Down Arrow ( ) to select Restore Defaults , and then press OK .
    Press OK again to confirm your selection.
    Press the Wireless button ( ), and then press the button ( ) next to Settings .
    Press the Down Arrow ( ) to select Wireless Setup Wizard , and then press OK . The printer searches for available wireless networks.
    Press the Down Arrow ( ) to select the name of your wireless network, and then press OK .
    Follow the instructions on the control panel to connect the printer to your wireless network.
    Please mark the post that solves your issue as "Accept as Solution".
    If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
    I am not a HP employee.

  • I finally have the printer connected to WIFI but I cannot print from Picassa desktop photo album.

    All I get is insert memory card. I want to print from my laptop.

    Hi, tylerjim4101!
    So that the Community can help you better, we will need to know exactly which Canon printer model you're using, and which operating system is running on your computer (Windows or Mac, and which version). That, and any other details you'd like to give will help the Community better understand your issue!
    If this is a time-sensitive matter, our US-based technical support team is standing by, ready to help 24/7 via Email at http://bit.ly/EmailCanon or by phone at 1-800-OK-CANON (1-800-652-2666) weekdays between 10 AM and 10 PM ET (7 AM to 7 PM PT).
    Thanks and have a great day!

  • Internet not working and printer connected by cable but it is unable to communicate with the compute

    Changed print cartridge and then problem started.
    Internet not working and printer connected by cable but it is unable to communicate with the computer

    Hi Joanna 59
    Sorry to hear that you are having this issue and Hope you are well; 
    1.Do you see any light on the back on the printer where the cable is connected? 
    2. Do you see lights on the back of the router where the cable that comes from the printer is connected? 
    3.What type of cable are using to connect the printer? Have you try another cable to see if the problem is the current cable.
    Please kindly include;
    What router are you using (Brand and model)
    Operating system i.e. Win 7 
    Complete Printer model
    Thanks;
    RobertoR
    You can say THANKS by clicking the KUDOS STAR. If my suggestion resolves your issue Mark as a "SOLUTION" this way others can benefit Thanks in Advance!

  • HT4356 I GOT AN EPSON WP-4533 WHICH HAS AIR PRINT AND PRINTS FROM MY MAC AND MAC BOOK W/O PROBLEMS, BUT WON'T PRINT FROM MY IPHONE.  IT IS NOT ON THE ABOVE LIST OF PRINTERS, BUT BOTH EPSON AND APPLE SAID IT WILL WORK.

    I GOT AN EPSON WP-4533 WHICH HAS AIR PRINT AND PRINTS FROM MY MAC AND MAC BOOK W/O PROBLEMS, BUT WON'T PRINT FROM MY IPHONE.  PROBABLY BECAUSE IT'S NEW IT'S NOT ON THE APPLE LIST OF PRINTERS, BUT BOTH EPSON AND APPLE SAID IT WILL WORK. ANY THOUGHTS

    Some things you can try.
    Startup Issues - Resolve
    Startup Issues - Resolve (2)

  • My iPad shows my Photosmart 7510 but won't print. Wireless commands from my computer to printer work

    My iPad shows my Photosmart 7510 but won't print. I've disconnected and reconnected printer, turned iPad off and on.  My computer communicates well wirelessly with the printer. Troubleshoot further?

    I would try a hard reset on the iPad.
    To do so, hold both the home button and sleep button down at the same time.
    Keep holding them until the device restarts and you see the Apple logo.
    Once you see the Apple logo, you can go ahead and release the buttons.
    Once the iPad is booted back up, try to print to your 7510 again.
    Let know if that helps resolve your issue or not.
    Best of luck,
    Kyle

  • My HP 4480 printer shows up on my MacAir but won't print.

    My HP 4480 printer shows up on my MacAir but won't print.  It is connected by a usb cable.  I have tried powering off and on the printer to no avail!   I have installed the latest driver for Apple Mac as well.  Thanks for any suggestions!

    Hi timetogo,
    If you are having an issue with printing from your MacBook Air I would suggest that you troubleshoot using the steps in this article - 
    Troubleshooting printer issues in OS X - Apple Support
    Thanks for using Apple Support Communities.
    Best,
    Brett L 

  • Macbook pro recognizes but won't print with hp desk jet 5550. Help!

    macbook pro recognizes but won't print with hp desk jet 5550. Help!

    Hi, I used the Mac setup instructions, not the PC ones.  The printer was automatically recognised in print and scan when I connected it with a USB cable.  I accessed the server's web-based page and followed all the instructions, but still no joy.  Thanks for the tip about posting.  I have just posted in the section you suggested, so let's see what happens.  From a quick scan around the apple forums, lost of other people seem to having precisely the same problem (and not just with HP printers!), but unfortunately, no-one seems to be offering a solution!  And trying to get through to the apple online support is a complete waste of time.  They've been 'not available' for two days now.  Christmas/New Year shutdown, I suppose.  Thanks for all your help, though!

  • Xerox Phaser 6350DP - Connected and Ready but will NOT PRINT!! Help.

    'm using OS 10.4.11 to connect to a printer on a Windows server using LDP. I can add the printer, the PPD works, and when I print, the job shows up in the queue, then moves to the "Completed" section. But it never prints. I can even go to "Supply Levels" and it gets the correct toner levels for the printer, so I know they're connecting. But my computer thinks the job has printed, even though it hasn't. What gives?
    The Printer is connected to one Router (PC Based) and from the Router one other computer is connected (Windows PC). I can talk to the computer and do test pages and everything but when i try to print anything from my computer it says the Job was completed when it hasn't printed a thing.
    Please Help. If i have to re-install the OS will i lose ALL files i have saved??
    Please tell me step by step for i am a novice.
    Thank you for your help and time,
    B
    Tech Details:
    -Dual Processor PowerPC
    -OS 10.4.11
    -Xerox Phaser 5500N & Xerox Phaser 7750DN, both connected via Ethernet to Windows server

    Please Help. If i have to re-install the OS will i lose ALL files i have saved??
    Yes you would, unless you use the Archive and Install feature...
    http://docs.info.apple.com/article.html?artnum=107120
    Yet it seems that isn't the problem.
    This Supply level & such... that is seen/done on the Mac?

  • Why can't I get my printer to print out a playlist from i-tunes? It used to work but now my printer doesn't seem to receive the "print" command.

    Why can't I get my printer to print out a playlist from i-tunes? It used to work, but now the printer doesn't seem to recognize the "print" command coming from i-tunes. The printer works for other applications!

    I  finally solved this problem after toiling with it for a couple of  days.  Solution:  Once you have  burned your CD you must go back into  iTunes to your music/playlists and select the playlist you just burned  and click file; print and you will  get the mosaics that we have been  accustomed to.  I was on hold with  Apple Support when I found this  myself.  Yes......!!! Problem solved..for me anyway.  Good luck!
    Scott

Maybe you are looking for