Printer driver is not compatible with Vista

The software with my hp psc 1210 printer is incompatable with my new laptop with a Vista operating system. Loading this screws up my laptop shut down! How can I find a driver to download which suits Vista?

and why you post this here in forum for Toshiba notebook if your printer is not even a Toshiba product?
The driver for printer should be requested from the printer manufacturer and not from notebook/computer manufacturer.
I assume this is an older printer and the drivers were compatible only with Win XP and older.
So contact the printer manufacturer to get the drivers for Vista or Win 7
PS: How about these driver:
http://drivers.softpedia.com/get/SCANNER-Digital-CAMERA-WEBCAM/HP/Hp-psc-1210-allinone-210.shtml

Similar Messages

  • The saved printer information is not compatible with this version of Photoshop

    Hello,
    I hope somebody can help us. I am a IT Technician in a school, we have approx 500 Windows 7 64bit machines with about 600/700 users - 200 machines have the CS5.5 Master Collection installed on them. We have an intermittent issue with printing from Photoshop (both the 32bit and 64bit versions). Our printers are mostly HP LaserJet printers (all modern), but we have an Epson B-510DN Inkjet and some Xerox copiers too. The drivers are all installed on a central print server running Server 2008 R2 and shared via Group Policy to client machines.
    In rooms where Photoshop is installed, intermittently when a student goes to print we will recieve the following error:
    The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing.
    Photoshop will then grey out the 'Print' button and won't let the user print again. The odd thing is that we can still print from other software such as Microsoft Word or even non Microsoft software - even Illustrator will print. It just seems to be Photoshop thats has any issues.
    This happens when printing to any printer on site, 90% of which are HP's. As a general rule we configure all of our HP printers with HP's PCL6 Universal Print Driver as it makes management of various printer models easy, and we haven't found it to limit us atall yet. We are aware the Adobe software is 'preferential' to Postscript drivers but our printers arn't, being HP's PCL is their native language. We have tried changing a printer to the Postscript UPD driver to test it but it made no improvement. We have also seen the issue quite indepth with our Epson B-510DN which is configured with Epson's latest model specific driver as our photography department use it. Since we are seeing it with different printers I don't believe the printer drivers are to blame - unless somebody want's to prove me wrong.
    Like I say the problem is intermittent, and we are having trouble tracing it down to a user, computer or a software problem as it is so intermittent. Has anybody else seen this and managed to overcome it? Since it's only happening in Photoshop is it a bug that Adobe have recognosed and fixed in CS6? The only workaround we have found for it is to go into printers, chnage the defualt printer from one to another and back again - this seems to shut Photoshop up.
    Thanks, Dave.

    Chris,
    Apologies for my slow reply - we have been busy here the past few weeks.
    We are using a standard Microsoft provided JPG image (Tulips.jpg) so we have ruled out it being an issue with the image; perhaps if we were using a PSD, maybe so.
    We have now found out what the issue is, and what the workaround for this bug is. All of our printers across our site are named in a specific format, usually [Location name] [Room number] [Mono or Colour] resulting in printer names such as Photography A11 Colour, Art A2B Colour and Design Technology A14 Colour. All of these names contain numbers. We have tried reimaging machines, reinstalling Photoshop, upgrading to CS6, deleting and reconfiguring printers with the same name. Finally the only solution that worked was to take the numbers out of the name, either by renaming or deleting and reconfiguring the printers. The Photography printer is an Epson B-510DN using a model specific driver and the other two use the HP PCL6 UPD driver, so I don't believe the drivers are to blame and since renaming the printers work I don't believe it's a configuration issue either. Remember that these printers are shared from a print server and deployed via Group Policy (using the Print Management method).
    I hope this provides you Chris, and others searching Google, a useful explanation of the problem and what the fix is. As much as Adobe won't admit it's a problem/bug, I and many others across the internet believe that it is and that it should be fixed in future versions of Photoshop.
    Thanks, Dave.

  • Photoshop CS5. Saved printer information is not compatible with this version of Photoshop

    I am hoping someone has experienced this problem. I am working at a clients
    office which has a large Konica Printer. When I first started using Photoshop at this office I
    could print directly from PS to thier printers. Then a printer driver change or something I cannot pinpoint changed and I began getting the Error Message: The saved printer information is not compatible with this version of Photoshop, or the saved printer is no longer available. You will need to check your printer settings before printing. I click OK and the second Error Message appears: There was an error opening your printer. Printing functions will not be available until you have selected a priner and reopened any documents. The radio button has the single response word "Cancel". After clicking that button the printing is grayed out and until I go into Color Settings and change the setting drop down box to something else, close PS and reopen the, or any file and the same thing occurs. Ihad the IT department down here and after an hour he clicked on settings and tinkered around until all of a sudden the printing was enabled. It worked until the printer driver was updated. Once again the IT guy was down here and didn't remember what he did, tinkered around and after changing the color settings to: Monitor Color, it printed. Here we go again, printer settings were randomly changed so we reinstalled the printer driver and again PS is not printing.
    Is there anyone who has experienced this issue who can help me make sense of this insanity. Is there a sequence of setting changes, opening of the program and file that is allowing the color management to stop interferring with my printing other than Gremlins in this machine? I have not found anything Googling on this issue. Please help me . . . Annette

    I don't think I have an answer for you about exactly what went wrong, but one thing that can help with understanding the messages (and maybe can help you and your IT people figure it out) is this:
    Photoshop saves the information about the last printer the document was printed to as metadata in the document file.  So if you make a print then save the PSD, the printer info is in the PSD.
    If recently you opened an image that had previously been printed at another place (and which didn't have an exact match to the printer available in your current location), then you can start to imagine these error messages making a bit more sense.  Things like "The saved printer information" begin to have meaning.
    Hope this helps.
    -Noel

  • I installed a new printer and now Photoshop Elements tells me I can't print.  The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You will need to che

    I installed a new printer and now Photoshop Elements tells me I can't print.  The error message is "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You will need to check your printer settings before printing."  I have uninstalled and re-installed Photoshop Elements, checked my printer settings and still I can't print a photo.

    Hi ,
    Please update to PSE 13.1
    13.1 has solved this problem.
    Refer to this link.
    Photoshop Elements Help | Printer errors with Photoshop Elements 13

  • I have PSE13 on my system.  It was functioning properly and now I get these messages when I go to print:  "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You need to c

    I have PSE13 on my system, Windows 8.1, 64-bit.  It was functioning properly after installation and now I get these messages when I go to print:  "The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You need to check your printer settings before printing."  and then this statement:  "Default printer could not be opened."  I have reloaded drivers for both printers and made any upgrades possible.  It was working fine before and now all of a sudden, nothing.  Would prefer to have old PSE v.12 back, it worked with no problems.

    See this thread
    My Photoshop Elements 13 doesn't recognize my Canon PRO-10 printer. I've tried EVERYTHING. Reinstalled all my software, didn't fix anything. Can anyone help?

  • I cant print and get this message, "adobe elements, "the saved printer information is not compatible with this version of photoshop elements, or the saved printer is no longer available. you will need to check with your printer settings before printing."

    I keep getting this message when trying to print in adobe elements, I am using a new Epson WF-3640 printer
    "the saved printer information is not compatible with this version of photoshop elements, or the saved printer is no longer available. you will need to check with your printer settings before printing.

    Hi,
    If you are working in PSE13, please update it to latest PSE13.1 update available and see if it helps.
    To apply update, you can go to Help > Updates and there you can see PSE13.1 update.
    Thanks,
    Anwesha

  • Adobe 7 is not compatible with Vista, If you are not satisfied with that answer...

    Unfortunately for what I do for a living I can't use a mac, cannot WAIT till they do become compatible or I just switch professions!
    I have adobe 7Pro because I MUST create PDF documents for my business, however when my laptop crashed for the 3rd time in less than a year and I was NOT about to pay HP $400 to reboot it, instead I had fun and smashed it (like in Office Space) and went out and bought a new Sony Vaio.  This laptop is nice and all however now ALL new computers come with Gates newest form of a rip off, VISTA, which had so many issues they release a new update for it every day and professional companies wouldn't touch it, so they FORCED it on us small business owners and personal computer users, such CRAP! (If you notice all large corporations use XP, there is no Vista for large corps, there's a reason for that...
    The people that do NOT have the $ to keep upgrading and paying for FIX ITS online from some unknown who has figured a work around are forced to use this crap!!!  I'm BEYOND anoyed... ANYWHO I am installing my adobe 7pro and every time I open it I get asked to "ACTIVATE AGAIN" so I call in to get a NEW Activation code and a minute later it does it AGAIN... SOOO, I get Tech support and the IDIOT in India literally READS to me the following statements: 
    "Adobe 7 is not compatible with Vista" 
    I tell him, that's a lie because my friend uses it on vista.
    He proceeds to READ to me "If you are not satisfied with that answer, then acrobat no longer supports Adobe 7". WTF?!?!? If I am not SATISFIED with that answer!??! aparantly he was NOT supposed to read THAT part!!! Laughing I proceed to tell him to piss off and hang up on him because I am SOOO tired of all these damn AMERICAN companies outsourcing their customer service to some 3rd world country where they pay these people $5 a week and have them just read from a ******* script for your problems, that is NOT technical support, that's BULL CRAP!  I know 4 yr olds that read english better!!!
    I am sick and tired of it... I might just take advantage of the 14 day return policy and go to Apple and buy a mac next week and change my profession sooner than I had planned JUST TO AVOID USING THIS CRAP!!! ADOBE YOU SUCK!!! Microsoft SUCKS!!!
    If you run into this problem do what I am doing, go to Apple and buy a mac, we need to stand up against all this and pay attention to the COMMERCIALS that are VERY TRUE and drop Microsoft, IBM, anything Gates related and stop using their products!!!

    Thanks Mike!
    I'm just so frustrated, its bad enough my other laptop wasn't even 2 yrs old
    yet and I've spent $800 to have it fixed twice already, this 3rd time I was
    DONE... so I moved onto Sony, but this Vista just is making my life a living
    hell, I just spent a fortune on the laptop, and now I have to buy Adobe 9
    when my adobe 7 isn't even 2 yrs old... ugh... its just very frustrating and
    nerve racking and is costing more than I make in a week in this business
    (real estate processing)... I should sell Microsoft for a living, I'd be a
    millionaire!
    My husband's Mac has been through hell and back physically, is 5 yrs old and
    we've never had to take it in for any upgrades or issues, its SO easy to
    use... why can't Microsoft be the same?!?!
    Thanks for your input and for being understanding of my frustration, I bet
    you see those often! LOL

  • Saved printer information is not compatible with Photoshop Elements 11

    Hello - After successfully using PSE11 to print photos on my Epson Artisan 810 printer, the printer died and was replaced with an Epson Artisan 837 printer.  The new printer works on ALL of my other applications EXCEPT I receive the following error message after hitting 'print' on Photoshop Elements 11.
    MESSAGE:
    The saved printer information is not compatible with this version of Photoshop Elements, or the saved printer is no longer available.  You will need to check your printer settings before printing.
    You can see from the screen print attached that the Epson Artisan 837 is a validly installed printer.  All advanced settings were available for selection/modification, and all printer drivers are up to date.  Also, uninstalled and reinstalled the printer without resolution of the problem.
    Can anyone please point me in the right direction to resolve this issue?
    Thanks so much, Debbie
    Running:
    Windows XP sp3 (up to date)

    You did indeed lead down the correct path with only a little modification required in the naming (see below).  Thank you so very much!! 
    Here's what I had to do to get this to work:
    1 - I first tried to rename this printer to a generic 'DSLW Printer'.  This renaming worked for ALL OTHER applications except Photoshop Elements 11 even after rebooting my PC.  Received the identical error message listed in the original message.
    2 - I then renamed the printer as 'EPSON Artisan 810 Series'.  This was of course a lie but matched the printer as named by the 2010 original Artisan 810 installation.  VOILA!  This does work for Photoshop Elements 11 (jpg and psd files tested) and the other applications that I've tested.  Hopefully all other testing will provide equally successful results.
    So problem seems to be resolved BUT is this a question/problem that I should pursue with either Adobe or Epson?  I do know that the 810 and 837 only differ in the ability to print from a wider variety of wireless devices (e.g. cell phones & tablets), otherwise the functionality is virtually identical.  Did Epson drop the ball or did Adobe?  Or maybe it's simply that I'm a die hard XP sp3 (32 bit) user until forced out by Microsoft.
    Thanks again!!
    Debbie

  • Illustrator CS3 not compatible with Vista

    I downloaded the trial version of Illustrator CS3 because my previous program - Freehand, is not compatible with Vista. The Adobe site stated that Illustrator was capable of importing and editing Freehand files so I gave it a try.
    Well, it does import the files with only a few minor font issues. BUT, when you try to SAVE or EXPORT it returns the error message: "can't save illustration". In other words, you can import, work, design, etc. but when it comes time to save or export your work, you can't. So the program is completely worthless.
    Adobe should have made this bug or conflict clear before releasing the product with Vista compatibility and stating that it could import Freehand 9 files. What good is importing the files if you can't save them after making the changes?
    I would caution anybody to wait until there is a patch or at least try the trial version before spending a lot of time and money on a program, only to find you can not save or export your work!

    >I finished editing a project in 2.0 and installed CS3 to finish. Now when I try to render the project it crashes and then I when I restart all of my media is unlinked so I relink save, crash, repeat forever. I guess I need to reinstll 2.0 this CS crap isn't working for me.
    I had a similar problem. I started a 60-minute documentary under Premiere 6.5 and finished it in Pro 2.0. Nightmares!
    I thus recommend starting and finishing each project in one version. I also recommend that when you get a version of Premiere running well on a particular system and you want to upgrade, you build an entirely new system and upgrade on THAT sys. Keep the old system because you have possibly scores or hundreds of hours into getting it to work perfectly. Sell these old systems off as turn-key systems to editors that are less experienced and don't need the power (yet). I have been doing this and it works out well. I am also developing a chain of trainees who will someday be able to COMPLETELY TAKE OVER MY EDITING POST AND THUS RELEASE ME FROM THIS HELL (so I can go back to producing and directing).
    James

  • Kernel: AVVideoCard::probe: This driver is not compatible with model MacBookPro5,5 when running kernel version 11.0.0. Loading will abort.

    Hi
    Since my update I am getting the following message in my console:
    11-07-22 3:27:45.000 PM kernel: AVVideoCard::probe: This driver is not compatible with model <MacBookPro5,5> when running kernel version 11.0.0. Loading will abort.
    Anyone know what this means and the solution?
    Thank you

    Me too. The specific message on my 13' MBP is:
    12/5/11 11:06:32.539 AM usbmuxd: _AMDeviceConnectByAddressAndPort (thread 0x100781000): IPv4
    12/5/11 11:06:33.000 AM kernel: AVVideoCard::probe()
    12/5/11 11:06:33.000 AM kernel: AVVideoCard::probe: This driver is not compatible with model <MacBookPro5,5> when running kernel version 11.2.0. Loading will abort.

  • Adobe is not Compatible with Vista? or not compatible with 64bit Vista?

    From reading through some of the threads here, I am still a
    bit confused. Is Captivate 4 not compatible with Windows Vista at
    all? Or just not supposedly compatible with 64bit Vista?
    Has anyone tried to do a software simulation recording of the
    start button, or start menu, or any control panel windows? It
    doesn't register a click at all! It will not record a frame!
    This is rediculous Adobe. You had, what... 2 years almost? to
    develop Captivate 4? And you can't even make it Vista compaitble?
    I suppose you'll drop Captivate 5 in 6 months and make
    everyone pay $400 for an upgrade just so they can record anything
    in Vista? This had better be a high priority update. As it stands
    right now, I have to do full motion recording. If I want to do
    that, I will use Camtasia!!!
    Please give me an answer or a workaround.... Someone..
    Anyone.
    I am using 64bit and it works fine if recording within an IE
    window. All editing, recording, etc functions work fine. I have
    tried to do this on a 32 bit version as well with no luck
    (recording start menu / button/ control panel windows/etc)
    Thank you.

    > The problem somehow lies in the system windows. I always
    run captivate "as
    > administrator". As soon as a system window is up (IE -
    "control panel"
    > "display
    > properties" "computer properties" etc) it will fail to
    record a capture
    > upon
    > mouse click. Same with the start menu and taskbar.
    >
    > Test for yourself. This used to work in WIndows XP..
    What changed??
    >
    Captivate 3 and 4 work fine on 32-bit Vista. Neither is fully
    compatible
    with 64-bit Vista, so far as I know, but you should be able
    to get results
    by running in 32-bit compatibility mode.
    Steve
    http://twitter.com/Stevehoward999
    Adobe Community Expert: eLearning, Mobile and Devices
    European eLearning Summit - EeLS
    Adobe-sponsored eLearning conference.
    http://www.elearningsummit.eu

  • Audio driver download not compatible with hardware

    Pavilion dv6 1280-us - windows 7 64 bit reinstall - downloaded audio drivers from HP support site, but error message says hardware detected is not compatible with the software and install is cancelled.  Where do I go from here?

    The first step would be to verify that you downloaded the correct version of the driver. You should have seen an option for both the 32-bit and the 64-bit versions. I would verify that you downloaded the 64-bit version.
    You can also check the manufacturer's website for your audio device. They may have an updated version of the driver that they have not gotten to HP yet.

  • Ipod not compatible with Vista??

    Hi:
    I bought a new Dell computer that came with Vista. I have an ipod Video with iTunes songs and other recorded CD tunes I've put on the system. I can't get the Windows Media Ctr. to find my iTunes [are they not compatible]? Has Apple got a lock in on this music? Now I can't synch with my ipod for new music or synch in general. What's the story?

    According to Kim Komando's newsletter today (what a name - and she claims it's not made up!), Microsoft has just released a patch that will allow iPods to work with Vista. Sorry I don't have more info - I know I won't be getting Vista for a while, so I didn't pay any more attention to how to get it or where.
    Rebecca

  • Canon MP620 print driver does not work with Snow Leopard

    Bought a Macbook & bundled Canon MP620 printer in Dec 08. Two days ago upgraded to Snow Leopard, and I can no longer print (the printer is not recognized), it only sees "Bonjour scanner" (the printer is a multi-function printer, copier, fax, scanner). Spent more than two hours with two different Apple tech support people over the phone; talked to Apple personnel in store. My printer is connected via Ethernet cable to a wireless modem, and I connect to the wireless modem via Airport. The phone tech person insisted that this printer is supported by Snow Leopard, but we reloaded the print driver from the Snow Leopard installation disk with no results. Finally my last resort, which worked, is to go to Radio Shack and get a cable that has a USB-A (printer) to USB-B (Mac) attachment. I was able to print. It is unacceptable for Apple to have this problem, as I went into the store four different times to discuss whether I should upgrade to Snow Leopard, and was told on every occasion that Snow Leopard will make everything run faster, more smoothy, etc. NOT! I want Apple to post a notice on their web site to a) confirm their print driver problems with Snow Leopard and b) to confirm WHEN new print drivers will be released.

    Have a look at my last posting re Canon network printing.
    http://discussions.apple.com/thread.jspa?threadID=2128186&tstart=0&messageID=100 97438#10097438
    i got my MP980 working via Ethernet and wireless. The same procedure should work for your MP620.
    Pahu

  • Palm Desktop 4.1.4E for is not compatible with Vista ?

    I got Zire 31 and try to sync in Windows Vista using Palm Desktop 4.1.4E for Windows
    I did right click on the setup files and "run as administrator", and after the installation, I click on the icon and run as the administrator to open the program.
    and it pop up this message "Palm Desktop Application has stop working..."
    uninstall and reinstall didn't help.  so would that mean Palm Desktop 4.1.4E for Windows does not work with Windows Vista ????
    I'm having too much trouble with this. please help.
    Thanks
    Post relates to: Zire 31
    Post relates to: Zire 31

    Which version of Vista?  32bit or 64bit?
    Your only solution to sync with 64bit is via the Infra-red (IR) port on your Zire31...
    WyreNut
    Post relates to: Centro (AT&T)
    I am a Volunteer here, not employed by HP.
    You too can become an HP Expert! Details HERE!
    If my post has helped you, click the Kudos Thumbs up!
    If it solved your issue, Click the "Accept as Solution" button so others can benefit from the question you asked!

Maybe you are looking for