Printer installation crashed and now won't install

Hi,
I'm running 10.9.2 on a MacBook Pro.
I tried to install the software for a Samsung printer and about half way through the process the laptop was closed by my daughter. I tried to restart the process but after I force quit the installation and tried again the progress bar got about half way and the 12 hours later was still there.
I have cancelled it again as when it's on the screen I can't easily do anything as it forces to the front.
As an aside when I restarted the Mac by desktop picture has been changed to a default one, which has never happened befrore.
Any help will be much appreciated.
Vicki

I have tried all combinations of home button/power button, holding for more than 30 seconds each time. Tried the home button + usb cable. But nothing is working! It's just as if it's dead, but I know it's got 100% battery so there must be some way to kick start it.

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Crash log:
Date/Time: 2008-12-07 12:11:17.694 -0600
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [375]
Version: 3.2.1 (4525.27.1)
Build Version: 1
Project Name: WebBrowser
Source Version: 45252701
PID: 424
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x01ddfc0e
Thread 0 Crashed:
0 com.apple.CoreFoundation 0x907e8e84 _getOffsetOfRefAt + 136
1 com.apple.CoreFoundation 0x907e8bf4 __CFBinaryPlistCreateObject + 1964
2 com.apple.CoreFoundation 0x907e89f8 __CFBinaryPlistCreateObject + 1456
3 com.apple.CoreFoundation 0x907e8c3c __CFBinaryPlistCreateObject + 2036
4 com.apple.CoreFoundation 0x907e89f8 __CFBinaryPlistCreateObject + 1456
5 com.apple.CoreFoundation 0x907e8c3c __CFBinaryPlistCreateObject + 2036
6 com.apple.CoreFoundation 0x907e89f8 __CFBinaryPlistCreateObject + 1456
7 com.apple.CoreFoundation 0x907e8c3c __CFBinaryPlistCreateObject + 2036
8 com.apple.CoreFoundation 0x907e001c __CFTryParseBinaryPlist + 188
9 com.apple.CoreFoundation 0x907dfc04 _CFPropertyListCreateFromXMLData + 144
10 com.apple.Foundation 0x92bda728 _NSParseObjectFromASCIIPropertyListOrSerialization + 160
11 com.apple.Foundation 0x92be79c8 -[NSPlaceholderDictionary initWithContentsOfFile:] + 92
12 com.apple.Foundation 0x92bda0b0 +[NSDictionary dictionaryWithContentsOfFile:] + 56
13 com.apple.Safari 0x00005350 0x1000 + 17232
14 com.apple.Safari 0x000052e8 0x1000 + 17128
15 com.apple.Safari 0x00004b88 0x1000 + 15240
16 com.apple.Safari 0x00004aa8 0x1000 + 15016
17 com.apple.Safari 0x00004690 0x1000 + 13968
18 com.apple.Foundation 0x92bff5e8 -[NSSet makeObjectsPerformSelector:] + 164
19 com.apple.AppKit 0x937ac6c0 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 864
20 com.apple.AppKit 0x937988ec loadNib + 240
21 com.apple.AppKit 0x93798344 +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 716
22 com.apple.AppKit 0x937ef814 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 156
23 com.apple.AppKit 0x9387f64c +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 344
24 com.apple.AppKit 0x9387f3ec NSApplicationMain + 344
25 com.apple.Safari 0x000b779c 0x1000 + 747420
26 com.apple.Safari 0x000b74a0 0x1000 + 746656
Thread 1:
0 libSystem.B.dylib 0x9002c3c8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030eac pthreadcondwait + 480
2 com.apple.WebCore 0x0104dee0 WebCore::IconDatabase::syncThreadMainLoop() + 320
3 com.apple.WebCore 0x0100a6a8 WebCore::IconDatabase::iconDatabaseSyncThread() + 424
4 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000b348 machmsgtrap + 8
1 libSystem.B.dylib 0x9000b29c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c1d7bc +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92bf5118 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002bd08 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x00000000907e8e84 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x44002448 xer: 0x0000000000000007 lr: 0x00000000907e8bf4 ctr: 0x0000000000000003
r0: 0x0000000000000000 r1: 0x00000000bfffd350 r2: 0x0000000000000000 r3: 0x000000000000003f
r4: 0x0000000000000000 r5: 0x0000000000000000 r6: 0x0000000000000003 r7: 0x0000000000000000
r8: 0x000000000000833f r9: 0x0000000000000000 r10: 0x00000000000189bd r11: 0x0000000001ddfc0e
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x00000000bffff5d0 r15: 0x00000000bfffd3a0
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x000000000000001c r19: 0x00000000a07bb214
r20: 0x00000000bfffdcb4 r21: 0x0000000001d8b000 r22: 0x0000000000000000 r23: 0x00000000bfffd3a0
r24: 0x0000000000000000 r25: 0x00000000000433c9 r26: 0x0000000000000007 r27: 0x0000000000000000
r28: 0x0000000000005482 r29: 0x0000000001d8b000 r30: 0x00000000bffff5d0 r31: 0x00000000907e8460
Binary Images Description:
0x1000 - 0x1dffff com.apple.Safari 3.2.1 (4525.27.1) /Applications/Safari.app/Contents/MacOS/Safari
0x405000 - 0x4c3fff com.apple.WebKit 4525.27 (4525.27.1) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x551000 - 0x63afff com.apple.JavaScriptCore 4525.26 (4525.26.2) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x690000 - 0x77efff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x1008000 - 0x16dbfff com.apple.WebCore 4525.26 (4525.26.6) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.79 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5cfff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.18 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f92000 - 0x90fd4fff com.apple.CFNetwork 4.0 (129.23) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe9000 - 0x91001fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91011000 - 0x91092fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d8000 - 0x91101fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91112000 - 0x91120fff libz.1.dylib /usr/lib/libz.1.dylib
0x91123000 - 0x912defff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dd000 - 0x913e6fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ed000 - 0x913f5fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f9000 - 0x91421fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91434000 - 0x9143ffff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91444000 - 0x914bffff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
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0x91551000 - 0x91623fff com.apple.ColorSync 4.4.11 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91676000 - 0x91707fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174e000 - 0x91805fff com.apple.QD 3.10.27 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91842000 - 0x918a0fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cf000 - 0x918f0fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91904000 - 0x91929fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193c000 - 0x9197efff com.apple.LaunchServices 183 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9199a000 - 0x919aefff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bc000 - 0x91a02fff com.apple.ImageIO.framework 1.5.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a19000 - 0x91ae0fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2e000 - 0x91b43fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b48000 - 0x91b66fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6c000 - 0x91c23fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c72000 - 0x91c76fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c78000 - 0x91ce2fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce7000 - 0x91d01fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d06000 - 0x91d09fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91e18000 - 0x91e56fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91e5d000 - 0x91e5dfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e5f000 - 0x91f44fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f4c000 - 0x91f6bfff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fd7000 - 0x92045fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x92050000 - 0x920e5fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920ff000 - 0x92687fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926ba000 - 0x929e5fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a15000 - 0x92b03fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92b06000 - 0x92b8efff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bcf000 - 0x92dfafff com.apple.Foundation 6.4.10 (567.37) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f27000 - 0x92f45fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f50000 - 0x92faafff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fc8000 - 0x92fc8fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fca000 - 0x92fdefff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92ff6000 - 0x93006fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93012000 - 0x93027fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93039000 - 0x930c0fff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930d4000 - 0x930dffff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930e9000 - 0x93117fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x93131000 - 0x93140fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9314c000 - 0x931b2fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931e3000 - 0x93232fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
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0x9328f000 - 0x9329cfff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x932a5000 - 0x935b3fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
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0x93788000 - 0x93788fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x9378a000 - 0x93dbdfff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x9414a000 - 0x941bcfff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941f5000 - 0x942bafff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9430d000 - 0x9430dfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x9430f000 - 0x944cffff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94519000 - 0x94556fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9455e000 - 0x945aefff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945b7000 - 0x945d0fff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94669000 - 0x946a1fff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946e6000 - 0x94702fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94716000 - 0x9475afff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x94c1e000 - 0x94c8ffff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e05000 - 0x94f35fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fc8000 - 0x94fd7fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fdf000 - 0x9500cfff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95013000 - 0x95023fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95027000 - 0x95056fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95066000 - 0x95083fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x9b058000 - 0x9b08efff com.apple.Syndication 1.0.7 (55) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9b0ab000 - 0x9b0bdfff com.apple.SyndicationUI 1.0.7 (55) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI

Very odd you don't have a history.plist file.
There ought to be two History files in that folder:
History.pist and
HistoryIndex.sk
Perhaps this is causing the crash. (Note: something in your system may be preventing the History.plist file from being rewritten on the Safari restart. If true, that's a bigger issue. Let's see if the following works before going down that path).
If you have a backup of your system, or at least the Library folder, go to that external source and move the history.plist back to the original location. If not, open another User Account. If necessary, you can create one in System Preferences>Accounts.
There, via the Finder, go to the same source location, i.e.Safari folder. Move the History.plist file there to your HD>Users>User Account>Public>Drop Box folder. Then, log back to your original user account. Go to the Drop Box folder. You'll see the History file. Move it to the Safari folder, then restart Safari.
Post back

Leopard completely trashed my HDD and now won't install on my MBP

I only moved away from Windows in the summer and now I feel I'm no better off. I've just upgraded my new MBP (only a few months old) to Leopard and it failed. Not only did it fail with some Sibling Link error (which fsck_hfs -r and other internet search result recommendations failed to resolve) but it resulted in my having to completely reformat my drive!
I then let the install disk do a format of my drive and install and now I get this "The installer was unable to create the folder BaseSystem.pkg on the volume ...." or words to that effect. So now I have a new MBP that won't boot and won't install an operating system!
What is this? Apple's Vista?
Is there anything I can do to get this operating system to install???

do you have a software install disk that came w/ your computer. If so, load it up, go to disk utility, zero out your HD, and then reinstall the OS from that disk. Leopard absolutely, completely, totally, and irreversibly hosed my pbg4, so much so that not only would it not eject the fri@@@@ Leopard DVD, it wouldn't even cotton pickin' START UP, save for booting into Open Firmware.. I decided that before I trashed it, I'd try one more time to start it up, hold down the **** eject key, to see what happened. I waited 30 minutes to let myself cool off before using the **** thing as target practice and, well, what'd'ya know, it started up, ejected the Leo DVD, immediately following which I inserted the disc for 10.2.7, shut it down, started it up, it booted immediatley into the installer for that OS, I went to disk utility, zero'd out the HD, after which I went about installing 10.2.7. I'm now on my pbg4 w/ that system installed and it's working (so far) flawlessly. What an absolute crock of rat @@@@ Leopard is turning out to be. Oh, btw, on this pbg4 there were no haxies, no 10.4.10 widgets, nothing fancy, save perhaps for Nisus Express and Firefox. I have Leo on a separate HD on my g5 dual 1.8 which is exactly where it's going to stay until all those bright bulbs at Apple can figure out what the **** is going on.
Hope you have better fortune,
tony

Mail Crashed and now won't relaunch

I rebooted my MacBook Intel 2GHz Core 2 Duo running Leopard 10.5.1 and now my mail application will not launch. It opens and then immediately crashes and when you hit relaunch it just crashes immediately. When you reset and relaunch it still crashes.
According to the crash report it is crashing at Thread 6 (see below).
Any thoughts?
Date/Time: 2008-01-11 00:28:01.506 -0800
OS Version: Mac OS X 10.5.1 (9B18)
Report Version: 6
Exception Type: EXC_BREAKPOINT (SIGTRAP)
Exception Codes: 0x0000000000000002, 0x0000000000000000
Crashed Thread: 6
Application Specific Information:
-[MailboxesOutlineViewStateStorage clearAndResetShouldShowVariables]
-[MetadataManager getAllCalendarStoreData]
* Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'Mailbox UID is not set'
Thread 0:
0 com.apple.CoreFoundation 0x956f79e9 CFStringGetCharacters + 57
1 com.apple.CoreFoundation 0x95702d6b CFStringFindWithOptionsAndLocale + 2587
2 com.apple.CoreFoundation 0x9570427c CFStringFindWithOptions + 60
3 com.apple.CoreFoundation 0x95704bd9 CFStringHasPrefix + 73
4 com.apple.CoreFoundation 0x9568b191 _CFFindBundleResourcesInRawDir + 817
5 com.apple.CoreFoundation 0x9568b792 _CFFindBundleResourcesInResourcesDir + 802
6 com.apple.CoreFoundation 0x9568bb14 _CFFindBundleResources + 660
7 com.apple.Foundation 0x92b7cc2a +[NSBundle findBundleResources:callingMethod:directory:languages:name:types:limit:] + 170
8 com.apple.AppKit 0x90b9ee50 -[NSBundle(NSBundleImageExtension) pathForImageResource:] + 696
9 com.apple.AppKit 0x90b66fca +[NSImage _searchForImageNamed:] + 1039
10 com.apple.AppKit 0x90a92805 +[NSImage imageNamed:] + 241
11 com.apple.mail 0x00016a22 0x1000 + 88610
12 com.apple.mail 0x0001636e 0x1000 + 86894
13 com.apple.mail 0x00015c09 0x1000 + 85001
14 com.apple.AppKit 0x90c5a503 -[NSToolbar _newItemFromDelegateWithItemIdentifier:willBeInsertedIntoToolbar:] + 86
15 com.apple.AppKit 0x90c57581 -[NSToolbar _newItemFromItemIdentifier:requireImmediateLoad:willBeInsertedIntoToolbar:] + 306
16 com.apple.AppKit 0x90c59efc -[NSToolbar _loadAllPlaceholderItems] + 286
17 com.apple.AppKit 0x90c59413 -[NSToolbar _windowWillShowToolbar] + 104
18 com.apple.AppKit 0x90c5932c -[NSWindow _showToolbar:animate:] + 87
19 com.apple.AppKit 0x90c57dea -[NSWindow setToolbar:] + 763
20 com.apple.mail 0x0001508e 0x1000 + 82062
21 com.apple.mail 0x00008884 0x1000 + 30852
22 com.apple.mail 0x00008691 0x1000 + 30353
23 com.apple.mail 0x0000865b 0x1000 + 30299
24 com.apple.mail 0x00007d84 0x1000 + 28036
25 com.apple.mail 0x000070ad 0x1000 + 24749
26 com.apple.mail 0x00004823 0x1000 + 14371
27 com.apple.Foundation 0x92b59a6e __NSFireDelayedPerform + 382
28 com.apple.CoreFoundation 0x956d8b7e CFRunLoopRunSpecific + 4494
29 com.apple.CoreFoundation 0x956d8d38 CFRunLoopRunInMode + 88
30 com.apple.HIToolbox 0x928058a4 RunCurrentEventLoopInMode + 283
31 com.apple.HIToolbox 0x928056bd ReceiveNextEventCommon + 374
32 com.apple.HIToolbox 0x92805531 BlockUntilNextEventMatchingListInMode + 106
33 com.apple.AppKit 0x90ac8d5b _DPSNextEvent + 657
34 com.apple.AppKit 0x90ac86a0 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 128
35 com.apple.AppKit 0x90ac16d1 -[NSApplication run] + 795
36 com.apple.AppKit 0x90a8e9ba NSApplicationMain + 574
37 com.apple.mail 0x000f9ebe 0x1000 + 1019582
Thread 1:
0 libSystem.B.dylib 0x908aa8e6 machmsgtrap + 10
1 libSystem.B.dylib 0x908b20dc mach_msg + 72
2 com.apple.CoreFoundation 0x956d80fe CFRunLoopRunSpecific + 1806
3 com.apple.CoreFoundation 0x956d8d38 CFRunLoopRunInMode + 88
4 com.apple.Foundation 0x92b595b5 -[NSRunLoop(NSRunLoop) runMode:beforeDate:] + 213
5 com.apple.Foundation 0x92b656d4 -[NSRunLoop(NSRunLoop) run] + 84
6 com.apple.MessageFramework 0x003ce36c -[RSSInterchange _runManager] + 2140
7 com.apple.Foundation 0x92b2504d -[NSThread main] + 45
8 com.apple.Foundation 0x92b24bf4 _NSThread__main_ + 308
9 libSystem.B.dylib 0x908db075 pthreadstart + 321
10 libSystem.B.dylib 0x908daf32 thread_start + 34
Thread 2:
0 libSystem.B.dylib 0x908aa946 semaphoretimedwait_signaltrap + 10
1 libSystem.B.dylib 0x908dc1cf pthread_condwait + 1244
2 libSystem.B.dylib 0x908dda53 pthreadcond_timedwait_relativenp + 47
3 com.apple.Foundation 0x92b6af9c -[NSCondition waitUntilDate:] + 236
4 com.apple.Foundation 0x92b6adb0 -[NSConditionLock lockWhenCondition:beforeDate:] + 144
5 com.apple.MessageFramework 0x003d0420 -[InvocationQueue _drainQueue] + 317
6 com.apple.Foundation 0x92b2504d -[NSThread main] + 45
7 com.apple.Foundation 0x92b24bf4 _NSThread__main_ + 308
8 libSystem.B.dylib 0x908db075 pthreadstart + 321
9 libSystem.B.dylib 0x908daf32 thread_start + 34
Thread 3:
0 libSystem.B.dylib 0x908aa92e semaphorewait_signaltrap + 10
1 libSystem.B.dylib 0x908b2405 pthreadmutexlock + 569
2 com.apple.Foundation 0x92b1dbbc -[NSRecursiveLock lock] + 28
3 com.apple.MessageFramework 0x002e3399 -[MetadataManager(ToDoManager) _loadAllToDosForMailboxUid:] + 48
4 com.apple.MessageFramework 0x002e32d7 -[ToDoStore(Internal) loadToDos] + 95
5 com.apple.MessageFramework 0x002dede7 +[ToDoStore toDoStoreForMailbox:] + 462
6 com.apple.MessageFramework 0x002dec13 -[MailboxUid toDoStore] + 44
7 com.apple.mail 0x0000a4f9 0x1000 + 38137
8 com.apple.mail 0x0000a24e 0x1000 + 37454
9 com.apple.CoreFoundation 0x95757b9d _invoking__ + 29
10 com.apple.CoreFoundation 0x95757588 -[NSInvocation invoke] + 136
11 com.apple.MessageFramework 0x003d18c7 +[WorkerThread _execute:] + 144
12 com.apple.Foundation 0x92b2504d -[NSThread main] + 45
13 com.apple.Foundation 0x92b24bf4 _NSThread__main_ + 308
14 libSystem.B.dylib 0x908db075 pthreadstart + 321
15 libSystem.B.dylib 0x908daf32 thread_start + 34
Thread 4:
Thread 5:
Thread 6 Crashed:
0 com.apple.CoreFoundation 0x95752114 __TERMINATING_DUE_TO_UNCAUGHT_EXCEPTION__ + 4
1 libobjc.A.dylib 0x949f209b objcexceptionthrow + 40
2 com.apple.CoreFoundation 0x9575204b +[NSException raise:format:arguments:] + 155
3 com.apple.Foundation 0x92c370e4 -[NSAssertionHandler handleFailureInMethod:object:file:lineNumber:description:] + 116
4 com.apple.MessageFramework 0x0049eb55 -[LibraryToDo mailboxUid] + 186
5 com.apple.MessageFramework 0x003401bf -[MetadataManager(ToDoManagerInternal) addToDos:reflectToCalendarStore:fromReconciliation:] + 536
6 com.apple.MessageFramework 0x0049afe3 -[MetadataManager(ToDoManagerInternal) todosChangedInCalendarStore:] + 449
7 com.apple.Foundation 0x92b2467a nsnotecallback + 106
8 com.apple.CoreFoundation 0x956b9a4a __CFXNotificationPost + 362
9 com.apple.CoreFoundation 0x956b9d23 _CFXNotificationPostNotification + 179
10 com.apple.Foundation 0x92b21a70 -[NSNotificationCenter postNotificationName:object:userInfo:] + 128
11 com.apple.mail 0x000033ac 0x1000 + 9132
12 com.apple.MessageFramework 0x004c24f0 -[CalendarStoreInterchange _retrieveCurrentCalendarStoreState] + 336
13 com.apple.MessageFramework 0x002e24ed -[MetadataManager(ToDoManagerInternal) getAllCalendarStoreData] + 115
14 com.apple.CoreFoundation 0x95757b9d _invoking__ + 29
15 com.apple.CoreFoundation 0x95757588 -[NSInvocation invoke] + 136
16 com.apple.MessageFramework 0x003d05e7 -[InvocationQueue _drainQueue] + 772
17 com.apple.Foundation 0x92b2504d -[NSThread main] + 45
18 com.apple.Foundation 0x92b24bf4 _NSThread__main_ + 308
19 libSystem.B.dylib 0x908db075 pthreadstart + 321
20 libSystem.B.dylib 0x908daf32 thread_start + 34
Thread 6 crashed with X86 Thread State (32-bit):
eax: 0xa06590f0 ebx: 0x949f207c ecx: 0xa06581a0 edx: 0x006bc000
edi: 0x146c9c10 esi: 0x00538690 ebp: 0xb03b5728 esp: 0xb03b5728
ss: 0x0000001f efl: 0x00000282 eip: 0x95752114 cs: 0x00000017
ds: 0x0000001f es: 0x0000001f fs: 0x0000001f gs: 0x00000037
cr2: 0x146d5000

i would suggest you try a few things in order:
1) did you create to dos in mail by any chance? and if so are they showing up in ical? if so then go to ical and delete these to dos - if these to dos were created in ical, then there is no need to delete them. (when a to do is created in mail, it shows up in ical in a calendar under the email account name as a header.) after deleting the to dos, try to launch mail again
2) do you have plug ins installed with mail by any chance? look at homefolder/library/mail/bundles and disable/get rid of any. launch mail, see if that helps.
3) locate the file com.apple.mail.plist in homefolder/library/preferences, trash it, launch mail again. note that upon launching mail again, that is successfully, then you will have to recreate your account(s).
hope this helps

Leopard Crashed and now won't boot

Hi there,
I was surfing the net earlier with my black macbook, with leopard updated to the most recent updates. But as I was on Safari opening up another webpage, the spinning beach ball bigins (just like a normal safari crash, or like an overload), so I just switched to iTunes, to try to play music while trying to wait out on Safari, but then iTunes started freezing up as well, so I went to spotlight trying to open activity monitor, and spotlight froze as well after entering two characters... so I just shut off my macbook by holding the power button (so far seemed like an usual crash).
But when I turned on my macbook again, after the starup chime, it stayed at the blank white/gray screen (where the apple would usually show), and then after a long time, it shows the folder with the quetion mark. So I knew there is a problem with finding the startup volume.
So now I restarted with holding the option key for startup manager (the fan started running faster/louder), and I could see that my harddrive is indeed there, so I chose it, and it begins the apple and the small spinning thing under the apple like an usual startup, and I was able to get to the login panel as usual, but then it froze there.
When I restarted again (without holding option), it booted normally with apple and the spinning thing under it, but then it wouldn't get past it, so I had to shut down my macbook again.
and when I restarted my macbook, apple appears as normal again, but it still is not getting past that stage, and then the apple turned into a "prohibit" sign (a circle with a line through), while the spinning circle thing under it still spins, so I shut it down again.
And now when I start macbook, without option key will get me to the question mark folder, with option key will get me to an empty startup manager (the drive is no longer there, but on earlier 5 to 6 tries it was).
It is strange because it doesn't sound like a dead HD to me, as I was able to
1)find it, and boot from it in startup manager
2)be able to get to the login panel
3) and there isn't unusual noise when booting/turning on the macbook
So I'm lost about what I should do now
I give my most sincere thanks in advance =[

Hi Will~,
It is difficult to tell, but it sounds like you have an intermittent hard drive failure which may have also messed up your startup volume.
Do you have your Leopard install disk? The first thing I would try would be to boot to it (insert disk, hold down C while starting up) and go to Disk Utility. *S.M.A.R.T. status* of the hard drive would be good to know, as well as *Repair Disk*.
Best of luck.

IMac Clean install and now won't install Lion 10.7.5

My mid 2007 iMac was haveing trouble connecting to the internet via a browser and I took it into the Genius Bar and their only suggestion was to do a clean install and then see what happens. I wiped the computer and tried a clean install. It wouldn't install OS X 10.7 Lion (which this computer was previously running). I took it back into the Genius Bar and they had to install 10.6 Snow Leopard. And now it won't upgrade to Lion (that it used to run till it started having problems).
What's going on?
Now, 3 weeks later, on our other mid 2007 iMac is starting to have the same issues.
Is there something wrong with the OS? I go to network diagnostics and it says it is connecting to the internet just fine. But it won't connect via a browser or do software updates.
I go to Airport Utilities and it wants me to forget the AirPort Extreme. Exact thing happened on the other iMac and I couldn't ever recover (or discover) the Extreme.
Help !!!!!!!!

You mean 2011 or do you mean Mountain Lion? Lion came out in mid 2011 and ML in 2012. And yes, 7,1 is the model identifier. Here is something I found on running the current OS:
From this site:
http://www.everymac.com/systems/apple/imac/specs/imac-core-2-duo-2.0-20-inch-alu minum-specs.html
Did you try recovery?
Not sure if your machine would be able to qualify for the recovery disk assistant (since yours would need the assistant to create a recovery partition)
http://support.apple.com/kb/DL1433
If that works, you should try using the recovery option (hit Command + Option + R during restart) to connect to Apple's servers and reinstall Lion.

Safari 4.01 keeps crashing and now won't open at all

Hi everyone. I have read through all the threads regarding Safari crashing and tried most of the relevant solutions. No luck! I have created a new account and found that Safari works perfectly. However on the original account, after removing the plist, I cannot get Safari to open at all. Here's my report:
Date/Time: 2009-07-07 19:26:44.792 +0100
OS Version: 10.4.11 (Build 8S165)
Report Version: 4
Command: Safari
Path: /Applications/Safari.app/Contents/MacOS/Safari
Parent: WindowServer [80]
Version: 4.0 (4530.17)
Build Version: 1
Project Name: WebBrowser
Source Version: 45301700
PID: 1599
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0x38000008
Thread 0 Crashed:
0 com.apple.Safari 0x00269050 dyldstubutimes + 24976
1 com.apple.Safari 0x00058ce8 0x1000 + 359656
2 com.apple.Safari 0x0003df78 0x1000 + 249720
3 com.apple.Safari 0x0003d32c 0x1000 + 246572
4 com.apple.WebKit 0x00491abc CallDelegate(objc_object* ()(objc_object, objc_selector*, ...), WebView*, objc_object*, objc_selector*, objc_object*) + 252
5 com.apple.WebCore 0x013d8370 WebCore::FrameLoader::dispatchDidCommitLoad() + 64
6 com.apple.WebCore 0x013d177c WebCore::FrameLoader::receivedFirstData() + 60
7 com.apple.WebCore 0x013d16c4 WebCore::FrameLoader::setEncoding(WebCore::String const&, bool) + 52
8 com.apple.WebKit 0x0041c8b8 -[WebFrame(WebInternal) _receivedData:textEncodingName:] + 296
9 com.apple.WebKit 0x0041c5a0 -[WebHTMLRepresentation receivedData:withDataSource:] + 128
10 com.apple.WebKit 0x0041c4a4 -[WebDataSource(WebInternal) _receivedData:] + 84
11 com.apple.WebKit 0x0041c428 WebFrameLoaderClient::committedLoad(WebCore::DocumentLoader*, char const*, int) + 120
12 com.apple.WebCore 0x013cd36c WebCore::DocumentLoader::commitLoad(char const*, int) + 92
13 com.apple.WebCore 0x013ccf38 WebCore::ResourceLoader::didReceiveData(char const*, int, long long, bool) + 72
14 com.apple.WebCore 0x013cce64 WebCore::MainResourceLoader::didReceiveData(char const*, int, long long, bool) + 52
15 com.apple.WebCore 0x013ccddc -[WebCoreResourceHandleAsDelegate connection:didReceiveData:lengthReceived:] + 172
16 com.apple.Foundation 0x92c279b8 -[NSURLConnection(NSURLConnectionInternal) _sendDidReceiveDataCallback] + 564
17 com.apple.Foundation 0x92c25e58 -[NSURLConnection(NSURLConnectionInternal) _sendCallbacks] + 488
18 com.apple.Foundation 0x92c25bf4 _sendCallbacks + 156
19 com.apple.CoreFoundation 0x907df300 __CFRunLoopDoSources0 + 384
20 com.apple.CoreFoundation 0x907de830 __CFRunLoopRun + 452
21 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
22 com.apple.HIToolbox 0x932bbb20 RunCurrentEventLoopInMode + 264
23 com.apple.HIToolbox 0x932bb1b4 ReceiveNextEventCommon + 380
24 com.apple.HIToolbox 0x932bb020 BlockUntilNextEventMatchingListInMode + 96
25 com.apple.AppKit 0x937a0734 _DPSNextEvent + 384
26 com.apple.AppKit 0x937a03f8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
27 com.apple.Safari 0x0000d548 0x1000 + 50504
28 com.apple.AppKit 0x9379c93c -[NSApplication run] + 472
29 com.apple.AppKit 0x9388d458 NSApplicationMain + 452
30 com.apple.Safari 0x00103d2c 0x1000 + 1060140
31 com.apple.Safari 0x000032a0 0x1000 + 8864
Thread 1:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 com.apple.WebCore 0x01343060 WebCore::IconDatabase::syncThreadMainLoop() + 320
3 com.apple.WebCore 0x01340708 WebCore::IconDatabase::iconDatabaseSyncThread() + 424
4 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 2:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c1db7c +[NSURLCache _diskCacheSyncLoop:] + 152
5 com.apple.Foundation 0x92bf54d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 3:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 com.apple.JavaScriptCore 0x005820f4 ***::ThreadCondition::timedWait(***::Mutex&, double) + 84
3 com.apple.WebCore 0x013b5b20 WebCore::LocalStorageThread::localStorageThread() + 128
4 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 4:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c1ca3c +[NSURLConnection(NSURLConnectionInternal) _resourceLoadLoop:] + 264
5 com.apple.Foundation 0x92bf54d8 forkThreadForFunction + 108
6 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 5:
0 libSystem.B.dylib 0x9001f48c select + 12
1 com.apple.CoreFoundation 0x907f1240 __CFSocketManager + 472
2 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 6:
0 libSystem.B.dylib 0x9000af48 machmsgtrap + 8
1 libSystem.B.dylib 0x9000ae9c mach_msg + 60
2 com.apple.CoreFoundation 0x907de9ac __CFRunLoopRun + 832
3 com.apple.CoreFoundation 0x907de2b0 CFRunLoopRunSpecific + 268
4 com.apple.Foundation 0x92c044a4 -[NSRunLoop runMode:beforeDate:] + 172
5 com.apple.Foundation 0x92c043dc -[NSRunLoop run] + 76
6 com.apple.Safari 0x00036614 0x1000 + 218644
7 com.apple.Foundation 0x92bf54d8 forkThreadForFunction + 108
8 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 7:
0 libSystem.B.dylib 0x9002bfc8 semaphorewait_signaltrap + 8
1 libSystem.B.dylib 0x90030aac pthreadcondwait + 480
2 com.apple.Foundation 0x92bfc644 -[NSConditionLock lockWhenCondition:] + 68
3 com.apple.Syndication 0x9a3d9998 -[AsyncDB _run:] + 172
4 com.apple.Foundation 0x92bf54d8 forkThreadForFunction + 108
5 libSystem.B.dylib 0x9002b908 pthreadbody + 96
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000000269050 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x24024248 xer: 0x0000000020000004 lr: 0x0000000000058ce8 ctr: 0x0000000000000000
r0: 0x0000000000058cc4 r1: 0x00000000bfffdf70 r2: 0x00000000a07bbb90 r3: 0x00000000bfffdff8
r4: 0x0000000038000008 r5: 0x0000000000000009 r6: 0x00000000bfffdd70 r7: 0x0000000000000010
r8: 0x0000000000000009 r9: 0x0000000000000009 r10: 0x00000000907c2db0 r11: 0x0000000024024244
r12: 0x0000000000000009 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x0000000000000001
r16: 0x0000000000000000 r17: 0x0000000000000000 r18: 0x0000000000006d17 r19: 0x0000000000000000
r20: 0x000000002431fc0d r21: 0x00000000a2bf7784 r22: 0x0000000006369690 r23: 0x0000000000000000
r24: 0x0000000000000976 r25: 0x00000000002c0000 r26: 0x0000000002390420 r27: 0x0000000002434838
r28: 0x0000000002434978 r29: 0x00000000bfffdff8 r30: 0x0000000000000000 r31: 0x0000000000410a40
Binary Images Description:
0x1000 - 0x29ffff com.apple.Safari 4.0 (4530.17) /Applications/Safari.app/Contents/MacOS/Safari
0x405000 - 0x4e7fff com.apple.WebKit 4530 (4530.17) /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x57b000 - 0x693fff com.apple.JavaScriptCore 4530 (4530.17) /System/Library/Frameworks/JavaScriptCore.framework/Versions/A/JavaScriptCore
0x7e3000 - 0x7e3fff com.aladdinsys.mmenabler 7.1.0 (99) /Library/InputManagers/MagicMenuEnabler/MagicMenuEnabler.bundle/Contents/MacOS/ MagicMenuEnabler
0x7e7000 - 0x7e7fff com.yazsoft.SDEnhancer ??? (1.0) /Users/peterdignam/Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/MacOS/SpeedDownloadEnhancer
0x1008000 - 0x12aafff com.apple.QuartzCore 1.4.13 /System/Library/PrivateFrameworks/Safari.framework/Frameworks/QuartzCore.framew ork/Versions/A/QuartzCore
0x133d000 - 0x1d02fff com.apple.WebCore 4530 (4530.17) /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x254a000 - 0x254dfff com.yazsoft.SDSafariBundle ??? (1.0) /Users/peterdignam/Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/Resources/SDSafariBundle.bundle/ Contents/MacOS/SDSafariBundle
0x8fe00000 - 0x8fe52fff dyld 46.16 /usr/lib/dyld
0x90000000 - 0x901bcfff libSystem.B.dylib /usr/lib/libSystem.B.dylib
0x90214000 - 0x90219fff libmathCommon.A.dylib /usr/lib/system/libmathCommon.A.dylib
0x9021b000 - 0x90268fff com.apple.CoreText 1.0.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreText.framework/Versions/A/CoreText
0x90293000 - 0x90344fff ATS /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ATS.framework/Versions/A/ATS
0x90373000 - 0x9072efff com.apple.CoreGraphics 1.258.84 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/CoreGraphics
0x907bb000 - 0x90895fff com.apple.CoreFoundation 6.4.11 (368.35) /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x908de000 - 0x908defff com.apple.CoreServices 10.4 (???) /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x90a3c000 - 0x90ac0fff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x90aea000 - 0x90b5cfff com.apple.framework.IOKit 1.4 (???) /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x90b72000 - 0x90b84fff libauto.dylib /usr/lib/libauto.dylib
0x90b8b000 - 0x90e62fff com.apple.CoreServices.CarbonCore 681.19 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
0x90ec8000 - 0x90f48fff com.apple.CoreServices.OSServices 4.1 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/OSServi ces.framework/Versions/A/OSServices
0x90f92000 - 0x90fd4fff com.apple.CFNetwork 129.24 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CFNetwo rk.framework/Versions/A/CFNetwork
0x90fe9000 - 0x91001fff com.apple.WebServices 1.1.2 (1.1.0) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/WebServ icesCore.framework/Versions/A/WebServicesCore
0x91011000 - 0x91092fff com.apple.SearchKit 1.0.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/SearchK it.framework/Versions/A/SearchKit
0x910d8000 - 0x91101fff com.apple.Metadata 10.4.4 (121.36) /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Metadat a.framework/Versions/A/Metadata
0x91112000 - 0x91120fff libz.1.dylib /usr/lib/libz.1.dylib
0x91123000 - 0x912defff com.apple.security 4.6 (29770) /System/Library/Frameworks/Security.framework/Versions/A/Security
0x913dd000 - 0x913e6fff com.apple.DiskArbitration 2.1.2 /System/Library/Frameworks/DiskArbitration.framework/Versions/A/DiskArbitration
0x913ed000 - 0x913f5fff libbsm.dylib /usr/lib/libbsm.dylib
0x913f9000 - 0x91421fff com.apple.SystemConfiguration 1.8.3 /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x91434000 - 0x9143ffff libgcc_s.1.dylib /usr/lib/libgcc_s.1.dylib
0x91444000 - 0x914bffff com.apple.audio.CoreAudio 3.0.5 /System/Library/Frameworks/CoreAudio.framework/Versions/A/CoreAudio
0x914fc000 - 0x914fcfff com.apple.ApplicationServices 10.4 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Application Services
0x914fe000 - 0x91536fff com.apple.AE 312.2 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ AE.framework/Versions/A/AE
0x91551000 - 0x91623fff com.apple.ColorSync 4.4.11 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ColorSync.framework/Versions/A/ColorSync
0x91676000 - 0x91707fff com.apple.print.framework.PrintCore 4.6 (177.13) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ PrintCore.framework/Versions/A/PrintCore
0x9174e000 - 0x91805fff com.apple.QD 3.10.28 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ QD.framework/Versions/A/QD
0x91842000 - 0x918a0fff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918cf000 - 0x918f0fff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
0x91904000 - 0x91929fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
0x9193c000 - 0x9197efff com.apple.LaunchServices 183.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
0x9199a000 - 0x919aefff com.apple.speech.synthesis.framework 3.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
0x919bc000 - 0x91a02fff com.apple.ImageIO.framework 1.5.8 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/ImageIO
0x91a19000 - 0x91ae0fff libcrypto.0.9.7.dylib /usr/lib/libcrypto.0.9.7.dylib
0x91b2e000 - 0x91b43fff libcups.2.dylib /usr/lib/libcups.2.dylib
0x91b48000 - 0x91b66fff libJPEG.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJPEG.dylib
0x91b6c000 - 0x91c23fff libJP2.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libJP2.dylib
0x91c72000 - 0x91c76fff libGIF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libGIF.dylib
0x91c78000 - 0x91ce2fff libRaw.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRaw.dylib
0x91ce7000 - 0x91d01fff libPng.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
0x91d06000 - 0x91d09fff libRadiance.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
0x91d0b000 - 0x91df9fff libxml2.2.dylib /usr/lib/libxml2.2.dylib
0x91e18000 - 0x91e56fff libTIFF.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libTIFF.dylib
0x91e5d000 - 0x91e5dfff com.apple.Accelerate 1.2.2 (Accelerate 1.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Accelerate
0x91e5f000 - 0x91f44fff com.apple.vImage 2.4 /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vImage.fr amework/Versions/A/vImage
0x91f4c000 - 0x91f6bfff com.apple.Accelerate.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x91fd7000 - 0x92045fff libvMisc.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
0x92050000 - 0x920e5fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920ff000 - 0x92687fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
0x926ba000 - 0x929e5fff libLAPACK.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libLAPACK.dylib
0x92a15000 - 0x92b03fff libiconv.2.dylib /usr/lib/libiconv.2.dylib
0x92b06000 - 0x92b8efff com.apple.DesktopServices 1.3.7 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
0x92bcf000 - 0x92e02fff com.apple.Foundation 6.4.12 (567.42) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x92f35000 - 0x92f53fff libGL.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x92f5e000 - 0x92fb8fff libGLU.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
0x92fd6000 - 0x92fd6fff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x92fd8000 - 0x92fecfff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x93004000 - 0x93014fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x93020000 - 0x93035fff com.apple.securityhi 2.0 (203) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
0x93047000 - 0x930cefff com.apple.ink.framework 101.2 (69) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
0x930e2000 - 0x930edfff com.apple.help 1.0.3 (32) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
0x930f7000 - 0x93125fff com.apple.openscripting 1.2.7 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x9313f000 - 0x9314efff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x9315a000 - 0x931c0fff com.apple.htmlrendering 1.1.2 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
0x931f1000 - 0x93240fff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
0x9326e000 - 0x9328bfff com.apple.audio.SoundManager 3.9 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
0x9329d000 - 0x932aafff com.apple.CommonPanels 1.2.2 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
0x932b3000 - 0x935c1fff com.apple.HIToolbox 1.4.10 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
0x93711000 - 0x9371dfff com.apple.opengl 1.4.7 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
0x93722000 - 0x93742fff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93796000 - 0x93796fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93798000 - 0x93dcbfff com.apple.AppKit 6.4.10 (824.48) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94158000 - 0x941cafff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x94203000 - 0x942c8fff com.apple.audio.toolbox.AudioToolbox 1.4.7 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x9431b000 - 0x9431bfff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x94527000 - 0x94564fff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x9456c000 - 0x945bcfff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945c5000 - 0x945defff com.apple.CoreVideo 1.4.2 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x94677000 - 0x946affff com.apple.vmutils 4.0.0 (85) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
0x946f4000 - 0x94710fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94724000 - 0x94768fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9478c000 - 0x9479bfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a3000 - 0x947b0fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f6000 - 0x9480ffff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94c31000 - 0x94ca2fff libstdc++.6.dylib /usr/lib/libstdc++.6.dylib
0x94e18000 - 0x94f48fff com.apple.AddressBook.framework 4.0.6 (490) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fdb000 - 0x94feafff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94ff2000 - 0x9501ffff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95026000 - 0x95036fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x9503a000 - 0x95069fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95079000 - 0x95096fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x95b4c000 - 0x95b7efff com.apple.PDFKit 1.0.4 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x97c7c000 - 0x97d4dfff com.apple.QuartzComposer 1.2.6 (32.25) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x97dca000 - 0x97dcafff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x9a3d7000 - 0x9a40cfff com.apple.Syndication 1.0.8 (56.1) /System/Library/PrivateFrameworks/Syndication.framework/Versions/A/Syndication
0x9b05e000 - 0x9b070fff com.apple.SyndicationUI 1.0.8 (56.1) /System/Library/PrivateFrameworks/SyndicationUI.framework/Versions/A/Syndicatio nUI
Model: PowerMac6,3, BootROM 4.7.8f1, 1 processors, PowerPC G4 (3.3), 1.25 GHz, 768 MB
Graphics: GeForce FX 5200, GeForce FX 5200, AGP, 64 MB
Memory Module: DIMM0/J22, 512 MB, DDR SDRAM, PC2700U-25330
Memory Module: DIMM1/J20, 256 MB, DDR SDRAM, PC2700U-25330
AirPort: AirPort Extreme, 405.1 (3.90.34.0.p18)
Modem: Dash2, Euro, V.92, 1.0F, APPLE VERSION 2.6.6
Network Service: AirPort, AirPort, en1
Parallel ATA Device: PIONEER DVD-RW DVR-106D
Parallel ATA Device: ST380011A, 74.53 GB
USB Device: psc 1300 series, hp, Up to 12 Mb/sec, 500 mA
USB Device: Hub in Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 500 mA
USB Device: Apple Optical USB Mouse, Mitsumi Electric, Up to 1.5 Mb/sec, 100 mA
USB Device: Apple Pro Keyboard, Mitsumi Electric, Up to 12 Mb/sec, 250 mA
Any assistance will be greatly appreciated.
PS this used to be my Mac but since I handed it over to my wife it has been a dog!
Regards

The problems are caused by third party input managers/enhancers that have not yet been updated by their developers to comply with the standards used by Safari 3.2.1. and/or Safari 4.
In your case these are:
x7e3000 - 0x7e3fff com.aladdinsys.mmenabler 7.1.0 (99) /Library/InputManagers/MagicMenuEnabler/MagicMenuEnabler.bundle/Contents/MacOS/ MagicMenuEnabler
0x7e7000 - 0x7e7fff com.yazsoft.SDEnhancer ??? (1.0) /Users/peterdignam/Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/MacOS/SpeedDownloadEnhancer
0x254a000 - 0x254dfff com.yazsoft.SDSafariBundle ??? (1.0) /Users/peterdignam/Library/InputManagers/SpeedDownload Enhancer/SpeedDownloadEnhancer.bundle/Contents/Resources/SDSafariBundle.bundle/ Contents/MacOS/SDSafariBundle
You fill find them in one or either of these folders:
Home/Library/Input Managers
Hard Disk/library/Input Managers
Hard Disk/Library/Application Support
although the exact location is indicated in your crash report as quoted above - look under 'Binary Images'.
Close Safari and delete them, then restart Safari and it should be working normally.
Check with the developers of the plug-ins in question for updates that are Safari 4 compliant.

Photoshop (CS4) crashed and now won't open

Hi,
I'm been spending most of the day searching for similar threads here, but haven't found a solution...
A couple days ago photoshop hung, I tried to forcequit without luck so I shut the computer off and back on, and since then it won't load. when I click the icon it just bounces in the dock and then disappears. I don't even get to the splash screen.
I had a similar problem with InDesign... and now I noticed Illustrator too won't open.
Bridge works fine though.
Is there any preference files or anything else I can delete?
I tried fixing permissions, that didn't do anything. I am fairly new to the mac so not too sure what else I can do.
Again, sorry if this has been posted before, I haven't found a solution from the threads I found. Thanks
P.S. I tried creating a new user in is osx 10.5.7 and that too wouldn't solve the problem. I'm on a Macbook pro 4gb ram pleanty hd.... etc..

I don't know what is causing it but I would say a corrupt font us font explorer to find corrupt fonts then do a search for AdobeFnt and trash these files
except for any ending .db. Then trash the settings folder again, apologize for the ai error of course I mean the PS then see if that works.
You can also disable all fonts except the system fonts and see if that clears things then it is a font.
If this fails then you have to do an archival reinstall of your system and that should clear things..

Urgent: iMovie crashed and now won't open. How can I retrieve the movie I was working on?

I've been working on a university project for weeks now and was doing so this afternoon.
As I went to import a MP4 (just like I had done every time before) iMovie crashed.
Now when I try to open it, all I get is a black box with grey boarders at the top and left-hand side.
I've tried to get the movie from the iMovie library, and other sources on the mac, but I can't seem to find it.
The assignment is due next week, and the editing for the project is huge.
Is there anyway I can get it back?
I don't care about iMovie itself, as long as I can get the movie I was working on back.
Any help would be much appreciated.
From an extremely stressed student

Hi ..
Try recent items.
Click your Apple  top left in your screen.
From the drop down menu click: Recent Items then look under Documents.
If that doesn't help, try a Spotlight search > Mac Basics: Spotlight

Blue screen fatal error messages - laptop always crashes and now won't even let me restore

My dv6920ea laptop has developed a fault and keeps crashing with blue screen errors, such as "IRQL_NOT_LESS_OR_EQUAL". The problem has become so bad that it happens everytime I turn the laptop on. The laptop ran "Windows memory diagnostic tool" which said that there was a hardware fault. I've tried running a full system recovery to factory setting but sometimes the laptop crashes, and when it doesn't it asks me to insert a windows disc, but my laptop didn't come with one. The laptop is a year and a half old. What can I do to fix this issue? I don't mind completely recovering the laptop to factory settings and I have most(!) of my files backed up.

Hello djbless,
You’re getting blue screens with error IRQL_NOT_LESS_OR_EQUAL.
Run diagnostics to make sure that you are not having a problem with any of the hardware.
Turn off the computer.
As you power it back on tap the F2 key. This will load hardware diagnostics.
Run the startup test.
Go to HP.com and update the drivers, there is a button that says Let HP scan your system for out-of-date and missing drivers and software
Here is a link to the updates.
Clicking the White Kudos star on the left is a way to say Thanks!
Let me know how everything goes.
Have a good day.

My macbook keeps crashing, and now won't startup, not sure what issue is!?

I got a used macbook about 3 months ago, it's the second I've bought and had no issue with it up until about a month ago, when it started giving me the fatal error and saying "please restart your computer" and freezing up. I tried to run disk utility on it and it basically said my hard drive had fatal errors and it couldn't fix it. So I bought a new hard drive. Got my hard drive today, put it in the macbook, reinstalled OSX Snow Leopard, and it ran fine for about 5 hours, and I was happy as can be... now suddenly, it has started doing this again, and it's really starting to p*ss me off because I've spent so much on a "recertified" macbook that apple won't fix without a crap load of money, and I'm not even sure what is going on with it..
I've tried to boot it in safe mode, and it acts fine for about a minute, and then any program I try to open it says it can't "find it" and shuts down. If I try to open system preferences to bring up the specs it immediately freezes and gives me the "hold down power button to restart" stupid thing.
When I restart it, sometimes it'll come up and then shut down, and other times it immediately pops up and says something about a fatal kernal error. If I can get it to do the fatal kernal error message again, I will happily post it on here so you can see what it says, but at this point I am seriously ready to just trash this pos and go back to using windows computers because this now makes 3 macs (two macbooks and a imac) that I've had that all start doing this, and it's baffling because I don't download stuff on the internet, etc. I mainly use my macs for recording music.
Also, don't know if this helps or not, but in the few instances where it does boot up and won't shut down immediately, if I click on say Apple>About this Mac.... as soon as I click on it, the screen goes blue, and then a few seconds later it comes back like it's just fine.
I don't know what all you guys would need to see anything, but last time it booted up I was able to get this information before it crashed again:
OSX 10.6.8
Model Name: Macbook
Model Identifier: Macbook2,1
Processor: Intel Core 2 Duo
Processor Speed: 2.16GHz
Number of Processors: 1
Total numb of cores: 2
L2 Cache: 4MB
Memory: 2GB
Bus Speed 667MHz
Boot ROM Version: MB21.00A5.B07
SMC Version (system): 1.17f0
Hardware UUID: 00000000-0000-1000-8000-001B6335249D
I know that's just the basic info under hardware but I couldn't get any further than that. It goes blank screen and shuts down.

LordRavenWolfe wrote:
I got a used macbook about 3 months ago, it's the second I've bought and had no issue with it up until about a month ago...
....now makes 3 macs (two macbooks and a imac) that I've had that all start doing this...
You had three machines with the same exact issues.
So what have you done a month ago that is the same on the other two machines?
I don't have the original disks
Model Identifier: Macbook2,1
There is something in common on all three machines, something you have done that is causing this issue.
My suggestion is to treat this as a malware infection, backup and systematically purge everything, reinstall 10.6 and only manually transfer files from backups.
Call Apple for the 10.6.3 White Snow Leopard disks your going to need them.
Most commonly used backup methods
How to erase and install Snow Leopard 10.6

Firefox crashed and now won't open - it freezes and I have to keep force quitting it.

I have uninstalled and re installed firefox on my macbook. I have restarted my computer. It started crashing when a friend asked me to video chat on facebook. I tried three times and firfox wouldn't comply so I went to safari. when I came back to firefox - firefox was not working at all. I get the spinny wheel as soon as I open it and it doesn't go to any webpage. I don't even get the this is embarassing window anymore. How do I get it to work again? I prefer firefox over safari.

UPDATE: From reading some other post I believe that my large video files in iphoto are lagging my imovie so I guess I should have never imported the thumbnails, but the question is now how can I delete them from imovie? (so i can just import them manually when I work on a video) I go into the iphoto folder and see a folder labeled "thumbnails" and in that are 3 folders labeled 2011 2012 2013 and one more item (not a folder, but a piece of paper icon) but its labeled imovie data. I really dont want to delete anything but was wondering if this has anything to do with it.

I have had creative cloud for a while now and suddenly indesign dissapeared off of my macbook pro and now won't install again! This is urgent please help.

I checked its been uninstalled from my mac and then every time I reinstall it, it just perpetually sits on that page that says 'inDesign is downloading now'... but it never does. Need urgent help please! Photoshop and illustrator remained on my mac no issue there. Whats going on?...

Musecatherine please begin the installation process in the Creative Cloud Desktop application. You can find details on how to install the Adobe Creative applications, included with your membership, at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html.
It is likely that the AAM Detect Plug-in is not installed or blocked by your current web browser. This is why no action occurs when you are on the download page.

FCP 10.2 crashed and now won't open.

HELP!
I'm running FCP on mac min 8gb for over 2 year. just updated final cut to 10.2 earlier this week. I'm editing my second project with new update, and this thing crashed.
When trying to restart, it just freezes on " restoring window layout" and won't move on from there.
I'm losing my patience, can somebody tell me what my options are, i'm not a programmer, i just use the apps and programmes as they are intended to be used.
Please somebody advise, is there a fix, or do i have to wait for another update from apple, because i just spent 3 hrs on a project that has to be finished for monday. lol.
Arran.

I can confirm, after doing this/ these steps, it has worked. I'm back up and running, i had to open a backed up library and lost some of the work i had done on the project, also preferences no doubt will be different, but at least I've not lost everything, thanks for the replies and your help.
Arran

Printer installation crashed and now won't install

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