Printer is not working spool processor shows error

Dear Experts,
Please solve my query, here one printer is not taking any print at sap level and the same printer takes the print at windows level
For that I checked in spad configuration but that configuration is ok
I did not get why its getting
Please solve me if you know about this
Regards

hi Francisco Javier Hernanz
thanks for your adivce and just now i found Error in sm50 (processors overview)
in sm50 processors i found one error at opposite of one spool processor
i selected that error and display file and it opens trace data ( dev_w28) file
in that
ERROR => RFC-GUI: ThSendAndWait in read returned: 18 [abrfcsys.c 6920]
ERROR => RFC Error RFCIO_ERROR_SYSERROR in abrfcsys.c : 6925
please give me solution if you know
regards

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Printer is not working spool processor shows error

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