Printer message won't 'solve'

Our psc1610 all-in-one has come up with a message..."remove and check right cartridge"....although I have done that a number of times, and even put in a new right and left cartridge, it still says the same message, and will not print. Frustration at the lack of cogent information about this message...

Thank you for your suggestions. I tried all of them, but it still comes up with the same message. The last suggestion was to have the product serviced, so I guess that's my next step...finding a place to take it in Calgary. Thanks again.

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