Printer says it is offline. Am trying to get it back on line. It is a HP Officejet 4500 Wireless

Can not get my printer to say online on my computer so I can print.

Please provide the following relevant information so someone can help including:
Printer Model -
Detailed Problem Description -
Operating System of computer (including service pack revision) -
Connection Method - USB, Hardwired LAN, Wireless? -
Make and model of router and modem? -
Error messages - on printer screen and/or computer, any blinking light patterns. 
If wireless, status of Blue Wireless light on printer, on, off or blinking? -
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    --Say "Thanks" by clicking the Kudos Star in the post that helped you.
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    You can say thanks by clicking the Kudos Star in my post. If my post resolves your problem, please mark it as Accepted Solution so others can benefit too.

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     Hi,
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    **Click the KUDOS thumb up on the left to say 'Thanks'**
    Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

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    I am an HP employee.
    *Say thanks by clicking the "Kudos! Star" which is on the left*
    *Make it easier for other people to find solutions, by marking my answer with "Accept as Solution" if it solves your issue.*

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    I am an HP employee.
    Say thanks by clicking the Kudos star in the post.
    If my reply resolved your problem, please mark it as as Accepted Solution so that it can be found easier by other people.

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    Binary_Zen (worked at HP )
    Click the white Kudos star to say thanks
    Please mark Accept As Solution if it solves your problem

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    Storing Opened Cartridges and Printheads
    I hope this helps.    Safe travels!  
    Please click the Thumbs up icon below to thank me for responding.
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
    Sunshyn2005 - I work on behalf of HP

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    Hi urrut,
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    You will have to follow the thread as there are currently 22 posts but I think you will find the info helpful in getting yours set up through wireless.
    Let us know if this helps.
    If I helped you at all it would be great if you clicked the blue kudos star!
    If I solved your post please mark it as solved to help others.
    I'm a printer tech with HP.

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