Printer says "sending data..." and doesn't print (photosmart c440 & macbook pro snow leopard)

Hi, my photosmart C440 printer suddenly stopped working and wont print. The message says "Sending data..." forever but never prints. The printer is on but doesn't respond to what my computer says. I have a macbook pro snow leopard OS. This has never happened before, I didn't make any changes to the system. When the problem first appeared, I reinstalled the driver and was able to print once, then it stopped working. Then I installed snow leopard and it stil doesn't work.
Thank you!
This question was solved.
View Solution.

Let's reset the printing system:
- Sys Prefs, Print & Fax
- Right (control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add it. Look for the printer, select it and wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Similar Messages

  • Why does my printer say "offline" sometimes and won't print?

    Why does my printer say "offline" sometimes and won't print?

    Hi - Try following the steps in this document.  It should help resolve the issue.
    Hope that helps.
    Say Thanks by clicking the Kudos thumbs up. Please mark the post that solves your problem as an Accepted Solution so other forum users can utilize the solution.
    I am an HP employee.

  • Hi, i forgot my macbook pro(snow leopard) password and i tried to reset it through single user mode, but whenever i type, everything comes out in CAPs instead of lower case. Each time i press the minus(-), it always comes out as an underscore(_).Pls help.

    Hi, i forgot my macbook pro(snow leopard) password and i tried to reset it through single user mode, but whenever i type, everything comes out in CAPs instead of lower case. Each time i press the minus(-), it always comes out as an underscore(_).Pls help.

    Well, you can try easing the shift key up with something thin but flexible (credit card sort of thing) but if the contacts below are stuck you may need to get it seen to by an authorised repairer.
    If you can borrow a keyboard (a PC one will probably work as long as the password is alpha-numeric with no special characters) you can at least get in to backup your HD before going for repair.

  • I have OSX 10.6.6 MacBook Pro (Snow Leopard) and i am trying to format my whole hard drive (back to factory settings) from the original CD. Can someone please give instructions?

    I have an OS X 10.6.6 MacBook Pro (Snow Leopard) and i am trying to format my whole hard drive (back to factory settings) from the original CD.
    Can someone please give instructions?

    Welcome to the Apple Support Communities
    To restore the MacBook Pro to factory settings:
    1. Make a backup of your files because everything will be erased.
    2. Insert the Snow Leopard disc and press the C key while your Mac is starting to start from the DVD.
    3. Go to Utilities menu > Disk Utility, select Macintosh HD on the sidebar, go to Erase tab and erase the disk.
    4. Close Disk Utility and install Mac OS X

  • How do I get my macmini running Mountain Lion to see my Canon USB printer connected to my Airport Extreme? I have a macbook pro running leopard and that works fine. The versions of airport utility are different and I can't even see the printer from new 1

    I am having trouble seeing my usb printer from my second gen airport extreme using the newest version of airport utility under Mountain Lion. UGH! And while I can see and network to my Canon IP5000 from my macbook pro running leopard, I can't from my new macmini running Mountain Lion. Any help would be appreciated in configuring my macmini so it can see the Canon IP5000 on the airport extreme. Don't want to "share" the printer from the laptop because that would be a cludge. Thanks ahead

    I solved this one based on another post. Turned out I needed the snow leopard IP5000 driver. I had just copied over the leopard driver (I had saved my .dmg file) and installed that but it didn't work. So I downloaded the latest driver which turned out to be for snow leopard and I am guessing since it is 64bit that is why it worked and the leopard driver didn't. Anyway, I also had to hook the printer up via usb to the mac mini to get it to work locally before the O/S would see it over Bonjour via the airport extreme.

  • HP Photosmart C5580 and MacBook Pro Snow Leopard wireless printer with router

    I have a macbook pro OSX operating system and a C5580 HP Photosmart printer.  I have spent hours with netgear as I did purchase a new router getting my macbook pro to print wirelessly.  Whatever the fix it is temporary and my private tech has to take control of my computer to get to work again.
    1. am I printing with bluetooth? through router? 
    2. what is happening whenever it gets out of sync and how can I fix myself?
    3. computer says "idle" but shows device connected.  I can print test page wirelessly, but not current document. Documents print when I connect with usb cable.
    I felt I should contact HP since I think it is their problem though netgear has been very helpful.  I understand that I do need USB to scan, but shouldn't have to have it to print. We have downloaded all of the most current drivers and software. 

    Tell me about your network - router brand/model, encryption type (WEP, WPA, etc) and ISP type (DSL, Cable, etc).
    If you loaded the HP software from the printer CD and unless your CD says it specifically supports 10.6 Snow Leopard, you must uninstall the software using the 'scrubber' option:
    Go to Applications/Hewlett Packard/ click on HP Uninstaller
    Click on Continue
    Highlight your device on the left pane
    Hold the Ctrl, Opt and Cmd keys and click on Uninstall
    There will be a pop up that asks if you are sure you want to uninstall ALL hp software. (At this point, if you continue, any HP printers you have installed will need to be reinstalled)
    Click Continue and let it finish
    Restart your Mac
    Now, run a Software Update.
    Next, remove and re-install the printer in System Preferences, Print & Fax.
    You do not need the software now since Snow Leopard has both print & scan drivers built-in. Scan from Preview or Image Capture apps. Scanning from the front panel of the printer does not yet work.
    Answers:
    1. No, routers don't do bluetooth.  If they are wireless routers they use wi-fi (802.11).
    2. I don't know, you have not told me enough about your symptoms or system.
    3. Same as #2.
    Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
    I am employed by HP

  • Want to print from Macbook pro (snow leopard) to laserwriter 8500

    I found advice about printing using IP but I am not able to get that to work no how. Advice was about sending command lines to printer. Currently via ethernet through a netgear hub that always used to work with my old desktop PPC iMac G4.

    Call Apple and order the Snow Leopard install DVD from which you can install 10.6.3
    Then upgrade to 10.6.8 to get the App Store to download 10.7
    But first check to besure your Mac is capable of having 10.7 installed on it.
    Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor
    2GB of RAM
    Mac OS X 10.6.6 or later with the Mac App Store installed
    At least 4GB of additional disk space to accommodate the download, but more is obviously recommended

  • MacBook pro, snow leopard, iPhone and Bluetooth PAN problems

    Short Version:
    I am having connectivity issues connecting my new MacBook Pro (MBP) to the Internet thru a Bluetooth PAN on my iPhone4. This has been working fine for a few days and then today it just stopped working responding that my iphone connection is not available, it's off, too far away or whatever. This is not the case. When I try to connect the iPhone to the MBP the iPhone is saying my MBP is not supported. I can pair the devices, but as soon as I try to connect to the Internet thru the iPhone via the MBP the connection fails.
    Long Version:
    I received a shiny new MacBook Pro only a few days ago and I am having Bluetooth Paired networking issues as of today, 2nd, March, 2011. The MacBook Pro is running Snow Leopard 10.6.4, and is brand spanking new, unmodified, factory defaults.
    The iPhone(s) I am using are iPhone 4's with iOS 4.1
    On the first day I paired the MBP with both iPhones with ease, it was so easy my grandparents could have done it. So point and click and it just worked....
    The iPhones are set up in iTunes with names similar to dave1 and dave2
    On the MBP I can select which device I want to connect to the Internet by going to the Bluetooth icon and connecting to whichever iPhone I have handy at the time. Since the plans are limited connectivity, I do load share between the two.
    Today, for no apparent reason, I have been unable to connect to my wife's phone just getting a basic "The Bluetooth network is unavailable" message telling me the iphone is out of range, not on, etc etc etc. Not true.
    No problem, I just connected to my phone instead. Occasionally I tried her phone again, but it just never worked. I eventually got her to reboot it, still no joy.
    Then, a couple of hours ago, while in the middle of reading my rss feeds, my Bluetooth connection dropped out. My phone is sitting right next to the MBP. So that's not the issue. No amount of reboots of either the MBP or the iPhone have fixed this. I have unpaired and repaired the devices (on both phones) countless times. I have removed the sim card and rebooted, I have disabled and reenabled Bluetooth on both, rebooting before doing this, and after and during, I have reset network settings. Nothing I try is working here.
    Pairing alone is an event, but here's an example of what's happening:
    I go thru the motions, the MBP shows me a number (eg, 451234) and the number is displayed on the iPhone. They see each other. The numbers are the same. Good. I click PAIR on the iPhone and MBP and everything appears good. But then if I go to connect to the iphone on the MBP I get the out of range error.
    I have made both discoverable, and tried to connect to the MBP from the iphone, and got a different error message altogether: Connection Unsuccessful - "{insert my name}'s MacBook Pro" is not supported. W-T-F? It was an hour ago? What has changed?
    Then, the only option on the iPhone is to "Forget Device". ok, forget it, and start again. Same same.
    Neither the iPhones nor the MBP have been upgraded or changed in anyway today, or even recently. In fact, as mentioned earlier, I was actively using the connection without any issues for a number of hours when it just stopped for no apparent reason.
    Not that these matter, but I am in Thailand (live here for the time being), I'm on the TrueMove network, which offers 3G coverage in my area (Patong Beach).
    This could easily have been filed under MacBook Pro, iPhone, OSX and possibly many other discussion headings, because the issue can be any or all of the OS, the MacBook Pro Bluetooth adapter, the iPhone Bluetooth, (iOS for that matter), or some other unforeseen conditions...
    My head is sore from pulling my hair out. I am open to any suggestions (reasonable or otherwise!)
    For further info (not that this post is long enough already, or anything, but), I thought it was interesting that the phones didn't fail at the same time, so I pulled out an old iPhone 3GS and set it up, but after pairing, the two can still not connect.
    I know its not an issue with the data plan on the iPhone since I'm here surfing now without an issue, so it's not a data problem.
    Open to ideas....
    If you've read this far and you're ever in Phuket, give me a call... I'll shout you a beer

    Ok, now I do wish I could edit....
    I forgot to APPLY the network settings for the USB cable to work. Connected thru USB I can tether.
    So, I kept playing, and playing some more...
    I had previously unpaired everything, and gone as far as removing network devices HOWEVER...
    I didn't remove the Ethernet, Firewire or Airport Network devices.
    Now, I have done so. I REMOVED EVERYTHING
    No pairing, no network devices.
    Bluetooth was already turned off, and I rebooted.
    I turned off tethering and rebooted the iphone.
    I turned on bluetooth (on the MBP), I turned on tethering. I browsed for the iphone. It said I was already paired???? Ok, repair AGAIN, and THE IPHONE SHOWED MY BLUETOOTH TETHERING BLUE BAR at the top of the screen!
    I opened a web page, no go... d4mn, I was close...
    Opened network preferences and the created a new bluetooth PAN and voila! Internet back on the MBP. I am about to reinstall the ethernet and airport (I can live without firewire for now) and see what happens.
    Basically, the link I posted two posts ago, I had already done that, but I NEEDED to remove ethernet, firewire and airport as well...
    So MAYBE it's fixed, we'll see for how long. I'm not going to mark this as answered for now, because basically, it has failed for no reason, and I want to know why...
    Hopefully someone can come up with something, but having to delete and reinstall all pairings and network devices (to me) is not really a solution, it's a workaround (at best).

  • Old MacBook Pro, Snow Leopard, iMovie 09 and Sony DCR-SX41 Finally Solved!

    So this has been a real trial...
    Finally got video to import in iMovie09 using the DCR-SX41.
    The issue was that the Snow Leopard upgrade trashed a critical file. I found that out here:
    http://www.squared5.com/svideo/mpeg-streamclip-mac.html
    So I purchased the file from Apple, at $21.00.
    I downloaded and installed the file, and iMovie "found" the DCR-SX41 just fine!
    If you are just coming to this camera, the trick to getting it to work with a Mac is to find the "USB Mode" or "DVD create" button. To find the button:
    *Open the viewfinder
    *Look at the body of the camera, there are two rows of three "buttons".
    *On the top row of buttons, the extreme right button looks like an arrow piercing a DVD (or CD).
    *Making sure the camera is connected to the Mac with the USB cable (on external power is helpful), *Press the "pierced DVD" button.
    * On my mac, iPhoto 09 starts up, which is annoying. So I quit iPhoto9. It sometimes takes awhile to quit!
    *Start iMovie 09
    *Open "Import from Camera" under the "File" menu
    *The Import window will open, and it will say "Import from iSight".
    *In 30 to 120 seconds, yes, a long time, a window will pop up saying "locating DCR-SX41"
    *In another 2-4 minutes, the camera will be detected, and the memory cards will be read.
    *You can now select and import videos!
    The key is waiting for iMovie 09 to detect the camera. It takes forever!
    Good Luck!
    *

    I have tried to download the MPEG STREAMCLIP, as suggested by apple, but after the download is done, when you clic on the icon on desktop, 2 folders appear. One with EXTRAS, with 2 options, About save as AVI.rtf, and another, Save as AVI.component, wich is the one I shoul finalize the instalation of the program, but, when I click on this option, a window appear a ! yellow exclamation mark over the Quicktime Player icon, with the message: 'THE MOVIE COULD NOT BE OPENED" THE SPECIFIED FILE FORK DOES NOT EXIST.".
    What else I have to do, to work?, Please, help me!!!!!

  • Macbook pro  snow leopard 10.6.3 does not boot up. I get a grey screen and a pop up to restart computer

    Snow leopard 10.6.3 does not boot up. Macbook pro. When I push the start button I hear a chime and then the apple logo shows up and the spinnings circle. In a little while a grey screen comes on and  after that a pop up telling me to shut down and restart my computer.I have done that andit still does not work. How do I fix it.?
    richardfromfort pierce

    richardfromfortpierce,
    do you or don’t you have your MacBook Pro’s original grey installation DVDs?
    If your MacBook Pro is a 2007 model, then Mac OS X 10.6.3 was not installed onto your MacBook Pro from its grey installation DVDs, but rather from a white Snow Leopard DVD. The white Snow Leopard DVD does not have any Apple Hardware Test; to run your Apple Hardware Test, you will need the grey installation DVDs which originally came with your MacBook Pro when it was new. If you no longer have those grey discs, you can contact Apple directly and purchase a replacement pair. (They’re not available in the Apple stores.)

  • Macbook Pro, Snow Leopard , can't drag and drop?

    I have a 13" Macbook Pro and I am unable to drag and drop with my trackpad but I can with a wired mouse.  I have reinstalled Snow Leopard and checked every conceivable setting and checked the trackpad.  The trackpad will do everything else but 'drag and drop".  Any suggestions greatly appreciated.

    Sounds as if it may be a hardware issue with your trackpad - I would take it into your local Apple Store or an AASP and let them run diagnostic tests on the trackpad. If you've already reinstalled SL, that would be my suggestion.
    Good luck,
    Clinton

  • MacBook Pro, Snow Leopard and Exchange Server

    My wife is considering a MacBook Pro for her business (we have one at home). At her work they have Exchange Server. With our home MacBook Pro I have been able to connect to her Exchange server through Entourage. (however I think her Exchange server is version 4 and not 7). Anyway, we are getting mail, contacts and her calendar through Exchange but we are not getting shared calendars and I don't know how to access her files on the Exchange server. I really want her to buy a MacBook but we need to make sure that shared calendars and file sharing works. Can someone inform me about this?
    Her company is upgrading to Exchange server 7 in December and I know that Snow Leopard allows Exchange to work through Mail, Address Book and iCal. Again, I need to know if calendar sharing and file sharing can work. Thanks.

    Hello,
    Wondering if you had any luck getting this issue resolved (I have the exact same question).
    Thanks,
    -Todd / Chicago

  • TS2570 Hi, MacBook Pro & Snow Leopard- startup probs. I have tried repairing with the disk utility, resetting PRAM, booting in safe mode, and finally trying to get to archive&install the o/s, but it cannot find the destination volume. IsAn erase the only

    (10.6.8 Intel core duo 2009)
    Hi,
    I have a grey screen and grey rotating wheel startup probs. I have tried repairing with the disk utility, resetting PRAM, booting in safe mode (which gave a subset of the errors that 'disk repair' did- namely- 'invalid sibling link,invalid record count, invalid node structure, invalid key length)  and finally trying to get to archive&install the o/s, but it cannot find the destination volume. Is an erase the only option? PS I have backed up most files individually, but my daughter did not back up any from her user account. Any help would be appreciated. J

    Gray, Blue or White screen at boot, w/spinner/progress bar
    Why is my computer slow?
    ..Step by Step to fix your Mac
    https://discussions.apple.com/community/notebooks/macbook_pro?view=documents

  • Macbook pro/snow leopard cannot see photos on iphone 4 ios7 and therefore cannot download

    Since installing a new hard drive, my macbook pro 2009 / snow leopard shows no photos on my iphone (when there are 147). I have not had a problem with downloading photos previously. Any help appreciated.
    Tim

    Have you synced the phone with iTunes on the Mac? Have you installed all system updates? iOS7 only works with later versions of iTunes & the OS.
    iPhoto should allow you to see the pictures & import them from the phone. The other option is 'Image Capture' application. It should be in the Applications folder.
    You may also need to unlock the passcode to show the device on the Mac.

  • How can I remove all or part of the information in headers and footers? For example, date and time of printing.

    I cannot find where I can suppress the printing of the date and time of printing or if I want a header and/or footer at all.

    If using the traditional menus, in the File menu select Page Setup
    If using the orange Firefox button, click on it, then select Print and then Page Setup
    Once you have the page Setup dialog displayed, go to the "Margins & Header/Footer" tab. You need to change all of the options for header and footer to "--blank--"

Maybe you are looking for

  • Iphone is only recognized in restore mode

    What would make iTunes for windows 7 recognize iPhone in recovery mode, but not to proceeded with restore, stopping on the "snow cane". Completely not recognize restored iPhone, not even by windows auto play.  iTunes diagnostics runs with everything

  • XML Parsing Error in applet

    I'm trying to parse a XML dicument in an applet with the following code String url = "myfile.xml"; org.w3c.dom.Document doc = null; try doc = db.parse(url); catch (SAXException se) System.out.println("SAX error"); and get the SAXException when the XM

  • Is there a way to remove Exchange global address list from phone/Mail app?

    I have an iPhone 5 running iOS 7.0.3. Wondering if there is a way I can prevent an Exchange global address list from loading when I compose a message. I am only syncing Mail - not contacts or calendars. Also tried dropping and re-adding account to se

  • UCCE - How to manage Agent & skillgroup in command line

    Hi, First thanks for your time to read this. I'm looking for a way to manage in custom application the associations between agents and skillgroups. From what I've looked there isn't any API. I was wondering if there is a command line bulk tool for th

  • IWEB An error occurred while publishing file "/Web/Sites/iWeb/t etc etc

    An error occurred while publishing file "/Web/Sites/iWeb/testsite/workfiles/DSC04544.jpg". this is the message i get every bleeding time I try to update my page. anything I can do, or is it just the mac crew that have buggered up thier RUSHED update.