Printer spewing out blank pages

hi. suddenly yesterday when i try to print anything from my documents which i use microsoft office 2010 , it is spewing out blank pages.
it sounds as if it is printing but nothing comes on the paper, i have new inks in and if i use a craft program it will print.
i have done the help doctor program and it says eveything is okay and prints a test paper
anyone any ideas please

Does this printer have a removeable print cartridge and was there a long period of time that the printer was not used? Have you tried performing the automated print-head cleaining? Do that three times as well. 
-Spencer 

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