Printer will not print word documents or documents from internet however does a test print

My printer will not print word documents or documents from the internet. However it does complete a test print. I have uninstalled and reinstalled printer. I have disabled and enbled the firewall and have run the test doctor programme, which has been unable to identify any problems. I have a HP deskjet 3050A all in one J611 series printer.

Sorry that you are having a problem with printing word documents and internet.
Are you connected USB or wireless?
You can try to download an alternative driver and check to see if that works. (Shane_R) has a great post on how to do so.
The deskjet 990c is usually the better one.
http://h30434.www3.hp.com/t5/Printer-All-in-One-Software-Drivers-e-g-Windows-8/How-to-Assign-Alterna...
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Printer will not print word documents or documents from internet however does a test print

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